'MAX CDR records" parameter in CCM version 6
Hello Everyone,
Where can I find the 'MAX CDR records" in CCM version 6? and what is the appropriate value to be set? Should it be left to default value?
Thank you very much in advance.
You may find it in the car:tbl_system_preferences table. I would leave it as default.
admin:run sql select * from car:tbl_system_preferences
param_name param_value
========================= ========================================
MIN_DATE 01/01/1970
MAX_DATE 01/01/1970
CDR_MIN_DATE 01/01/1970
CDR_MAX_DATE 01/01/1970
MAX_CDR_NUMBER 2000000
MAX_ERROR_RECORD_ID 1
COMPANY_NAME
TOLL_FREE 1800,1855,1866,1877,1888
CHARGELIMIT 200.00
GOOD 20.00
POOR 30.00
DEFAULT_CAR_USER _unspecifieduser
LOADER_STATUS 1
CONTINUOUS_LOADING_24_7 1
LOAD_CDR_ONLY 1
MANUAL_PURGE_STATUS 0
LOADER_SCHEDULE_BACKUP DailyCdrLoad,L,1440,-1,00:00:00,0,300,30
PURGE_LOW_WATER_MARK 80
PURGE_HIGH_WATER_MARK 90
MIN_CAR_DATABASE_AGE 2
MAX_CAR_DATABASE_AGE 60
LAST_PROCESSING_DIRECTORY
LAST_PROCESSING_FILE
LAST_PROCESSING_DATA_ROW
UPDATE_STATISTICS_DATE 05/14/2010,0
LOADER_BATCH 600,600,2500,3000
INSTALLATION_DATE 2/22/2010
Michael
http://htluo.blogspot.com
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CDR FIles in Call Manager version 7.1.5-30000
Good Morning:
I have a cluster of servers Cisco Call Manager version 7.1.5.30000; 01 Publisher and 02 subscriber. The publisher server passes CDR files to a call accounting application PC-SYSTEL on another server. At one point the CDR files are no longer spend the Call Manager to the application PC-SYSTEL
Call manager services are reviewed, the part of CDR Management in Cisco Unified Serviciability right. The only solution is doing a RESTART to PUBLISHER server, and then again go CDR files to the application PC-SYSTEL
Please anyone has any solution other than to give a RESTART PUBLISHER server, or is this the only way to restore this service.
Expect your news.
Thanks in advance for any ideas.
Regards.
Fernando.Hi Fernando,
Please check the following.
(1) Confirm that the billing server is configured correctly (verify the IP address). From the Cisco Unified Serviceability page, navigate to Tools > CDR Management to view the billing server parameters.
(2) Check if you can ping the billing server from the Publisher. From the Publisher CLI, you can use the following command:
utils network ping a.b.c.d
where a.b.c.d is the IP address of the billing server
(3) Check if the FTP (or SFTP) service/software running on the billing server.
(4) Check if the billing server is running out of disk-space.
(5) Check if the CDR Respository Manager service is running on the Publisher. If not, start the CDR Repository Manager service.
(6) On the Publisher, check the 'preserve' and 'destinationX' (X can be 1, 2 or 3) directories for CDR flat files. For example: if transfer of CDR files to billing server is broken from Jan 6th, then use the following commands:
file list activelog /cm/cdr_repository/preserve/20110106
file list activelog /cm/cdr_repository/destination1/20110106
(if multiple billing servers are configuration, the location will be similar to above, but the corresponding directories will be named destination2, destination3). This location contains symbolic links to files under preserve. CDR Repository Manager service uses these soft-links to determine what files need to be transfered to billing server.
If you don't observe files in either the 'preserve' or the 'destinationX' locations for the specific date, then it means that problem does not reside on the Publisher. Either the CDR records were not generated by the server that handled the call or it could mean that CDR Agent service on that server could not transfer flat files to the Publisher. Was the 'CDR Enabled Flag is enabled in CallManager service' enabled on that particular date ? Is the CDR Agent service running on the node that handled the call ?
If you observe files in the 'preserve' directory for the specific date, try restarting the CDR Repository Manager service on the Publisher. If the file transfer to the billing server does not commence, then set the trace level for the CDR Repository Manager service to Debug, wait 10 minutes, download CDR Repository Manager logs via RTMT and engage Cisco-TAC for further troubleshooting.
HTH
Manish -
Hello,
Customer has a CUCM 6.1.5 cluster which is getting upgraded to 7.1.5. currently the CUCM CDR is sent to a external system (performix) which generates required reports. I would like to know if there is any difference in the CDR output format of CUCM version 6.1.5 and 7.1.5/ its vital to confirm this prior to upgrade as the performix is managed by a different vendor.
Please advise !
ShahidYou can review the CDR documentation here to find that out, most likely there might be some changes
Maintain and Operate Guides
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
CDR admin guides have the field definitions.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk -
Third party solution for CDR records
Just wondering if anyone is using third party software/solutions for reading their CDR records from CUCM and use them to generate general reports for clients
ThanksHi,
don't forget for 2Ring CALL ACCOUNTING (http://www.2ring.com/ca).
It's really powerfull reporting.
Regards,
Martin -
Track AAR Usage in CDR records
Hello,
Is there any way to track in CDR records the usage of AAR. whereas I can run a report to show usage of AAR?
I recently set up a client with AAR and they are asking if there is a way to see how many calls are using AAR versus calls staying On Net within the cluster.
Thanks,
ChuckHello,
I have found that there is a redirect reason code field in a CDR. A value of 129 is used for AAR but I see no way to search for CDR's by redirect reason codes. Any Ideas?
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I have following data
select * from retreport
CODE VDATE STAT ICODE INAME FCODE FNAME IAMOUNT UNITS AVG UBAL ABAL Rno
108 28/06/2010 I 1 ABC 1 MCMOF 67107445.99 659206.1130 101.8004 659206.1130 67107445.99 1
01/07/2010 I 1 ABC 1 MCMOF 12460.9732 99.9118 671667.0862 67107445.99 2
12 28/06/2010 I 1 ABC 4 AIF 3464467.18 346059.1318 10.0112 346059.1318 3464467.18 1
10 28/06/2010 I 1 ABC 4 AIF 7756481.55 2772542.9069 10.0112 2772542.9069 7756481.55 1
90 28/06/2010 I 1 ABC 6 HIF 5165025.99 51164.2000 100.9500 51164.2000 5165025.99 1
07/07/2010 I 1 ABC 6 HIF 1837.7945 97.4497 53001.9945 5165025.99 2
100 28/06/2010 I 1 ABC 9 ASCF 30538340.47 281897.9248 108.3312 281897.9248 0538340.47 1
07/07/2010 I 1 ABC 9 ASCF 22934.2707 100.1808 304832.1955 30538340.47 2
34 28/06/2010 I 1 ABC 15 NGSLF 33685667.51 3280134.3295 10.2696 3280134.3295 33685667.51 1
05/07/2010 I 1 ABC 15 NGSLF 81838.9278 10.0196 3361973.2573 33685667.51 2
5 28/06/2010 I 1 ABC 17 FHIF 148653870.75 1450706.2628 102.4700 1450706.2628 148653870.75 1
05/07/2010 I 1 ABC 17 FHIF 36256.7795 99.9715 1486963.0423 148653870.75 2
8 09/10/2009 I 1 ABC 18 FHSF 20000000.00 200000.0000 100.0000 200000.0000 20000000.00 1
15 28/06/2010 I 1 ABC 19 IIF 121444256.24 1145700.5306 106.0000 1145700.5306 121444256.24 1
05/07/2010 I 1 ABC 19 IIF 65595.7999 100.2597 1211296.3305 121444256.24 2
17 28/06/2010 I 1 ABC 21 IMMF 30591615.86 303055.6166 100.9439 303055.6166 30591615.86 1
05/07/2010 I 1 ABC 21 IMMF 2922.1006 99.9799 305977.7172 30591615.86 2
41 28/06/2010 I 1 ABC 22 AGCF 67954742.90 134710.5618 504.4500 134710.5618 67954742.90 1
27/07/2010 I 1 ABC 22 AGCF 992.9525 500.7589 135703.5143 67954742.90 2
41 30/07/2010 I 1 ABC 22 AGCF 25000000.00 49483.3934 505.2200 49483.3934 25000000.00 1
3 28/06/2010 I 1 ABC 24 AMCF 20479448.52 396427.5749 51.6600 396427.5749 20479448.52 1
07/07/2010 I 1 ABC 24 AMCF 13399.2520 49.9710 409826.8269 20479448.52 2
71 24/06/2010 I 1 ABC 27 NGBF 212884000.00 20000000.0000 10.6442 20000000.0000 12884000.00 1
07/07/2010 I 1 ABC 27 NGBF 1300260.0520 9.9944 21300260.0520 212884000.00 2
71 27/07/2010 R 1 ABC 27 NGBF 13397452.07 1340495.8842 9.9944 19959764.1678 199486547.94 3
71 17/08/2010 R 1 ABC 27 NGBF 18276174.28 1828641.4677 9.9944 18131122.7001 181210373.65 4
71 23/08/2010 R 1 ABC 27 NGBF 23167133.56 2318011.4421 9.9944 15813111.2580 158043240.09 5 I need that only show Max RNO records
01/07/2010 I 1 ABC 1 MCMOF 12460.9732 99.9118 671667.0862 67107445.99 2
12 28/06/2010 I 1 ABC 4 AIF 3464467.18 346059.1318 10.0112 346059.1318 3464467.18 1
10 28/06/2010 I 1 ABC 4 AIF 7756481.55 2772542.9069 10.0112 2772542.9069 7756481.55 1
07/07/2010 I 1 ABC 9 ASCF 22934.2707 100.1808 304832.1955 30538340.47 2
and so on .........Kindly helpDear Sybrand Bakker
1. second output is my requirement, I need to select only Max (RNO) records
Exmaple
CODE VDATE STAT ICODE INAME FCODE FNAME IAMOUNT UNITS AVG UBAL ABAL Rno
01/07/2010 I 1 ABC 1 MCMOF 12460.9732 99.9118 671667.0862 67107445.99 2
12 28/06/2010 I 1 ABC 4 AIF 3464467.18 346059.1318 10.0112 346059.1318 3464467.18 1
10 28/06/2010 I 1 ABC 4 AIF 7756481.55 2772542.9069 10.0112 2772542.9069 7756481.55 1
07/07/2010 I 1 ABC 6 HIF 1837.7945 97.4497 53001.9945 5165025.99 2
07/07/2010 I 1 ABC 9 ASCF 22934.2707 100.1808 304832.1955 30538340.47 2
05/07/2010 I 1 ABC 15 NGSLF 81838.9278 10.0196 3361973.2573 33685667.51 2
05/07/2010 I 1 ABC 17 FHIF 36256.7795 99.9715 1486963.0423 148653870.75 2
8 09/10/2009 I 1 ABC 18 FHSF 20000000.00 200000.0000 100.0000 200000.0000 20000000.00 1
05/07/2010 I 1 ABC 19 IIF 65595.7999 100.2597 1211296.3305 121444256.24 2
05/07/2010 I 1 ABC 21 IMMF 2922.1006 99.9799 305977.7172 30591615.86 2
27/07/2010 I 1 ABC 22 AGCF 992.9525 500.7589 135703.5143 67954742.90 2
41 30/07/2010 I 1 ABC 22 AGCF 25000000.00 49483.3934 505.2200 49483.3934 25000000.00 1
07/07/2010 I 1 ABC 24 AMCF 13399.2520 49.9710 409826.8269 20479448.52 2
71 23/08/2010 R 1 ABC 27 NGBF 23167133.56 2318011.4421 9.9944 15813111.2580 158043240.09 5 2- I tried my self
select to_number(max(chk))Rno,code,inv_date,stat,inv_co_code,inv_co_name,inv_fnd_code,inv_fnd_name,inv_amount,inv_nofu,vavg,ubal,abal
from retreport
group by code,inv_date,stat,inv_co_code,inv_fnd_code,inv_amount,inv_nofu,vavg,ubal,abal,inv_co_name,inv_fnd_name3. If there is 71 Unresolved , is it my mistake? and what you want to say ? -
Hi all
I'm developing a java me xmpp client and when I try to create a secure socket connection I get the following error: java. io.IOException: Bad record type(60) or version (63.120). I have searched in many places but I don´t find any answer about that problem. Can anybody help me?
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I tried that, I can connect so wls:/offline> nmConnect('weblogic','password','10.110.90.156','5556','ClassicDomain','/u0/app/oracle/product/middleware/user_projects/domains/ClassicDomain');
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Successfully Connected to Node Manager.
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but on
nmStart(serverName="AdminServer",domainDir="/u0/app/oracle/product/middleware/user_projects/domains/ClassicDomain")
Starting server AdminServer ...
Error Starting server AdminServer: weblogic.nodemanager.NMException: Exception while starting server 'AdminServer'
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Starting server AdminServer ...
Error Starting server AdminServer: weblogic.nodemanager.NMException: Exception while starting server 'AdminServer'
wls:/nm/ClassicDomain>
And the AdminServer log shows security authentication error. Wondering why since I am not entering password when I do nmStart?
Do you have an idea?
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CDR Records for Voicemail.
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I am familiar with creating reports that include incoming/outgoing/date/time/duration. I am unsure about how to gather the voicemail CDR variable. If anyone has any tips please post and thank you in advance.This report gives the percentage of erroneous CDR records for the total CDR records processed, the number of CDR records processed, and the number of erroneous CDR records. The report also gives the division of the erroneous CDR records into different error conditions along with the descriptions for the same.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/art/rel_notes/ART111RN.html#wp1024578 -
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hi,
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AlbertFor monitor Call Accounting, you can refer below link
http://weakestlync.com/2013/07/11/lync-2013-cdr-report-recharge-call-costs/
http://www.isi-info.com/partners/technology-partners/microsoft-lync/microsoft-lync-cdr-collection-method
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali -
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A legacy (non-Java) client/server application uses Corba CDR records to communicate over TCP sockets. No CORBA, IIOP or RMI involved, just CDR chosen as record format a long time ago. Now I would like to write a new Java client without changing the server. Is there an easy way to decode/encode a CDR formatted stream associated with a TCP socket? (I looked at the org.omg.CORBA.* packages but all I found was a rather bewildering multitude of abstract interfaces, all pointing the way to ORB country :-) )
TIA / KaarelExcerpts from ART user guide
A single call can result in the generation of several CDRs and CMRs as Cisco CallManager tracks the progress of the call through each part of the call: sending digits, receiving digits, hold, transfer, engaging a transcoder for conferencing, disengaging the transcoder, and so on.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_user_guide_chapter09186a00800c26eb.html
Regards,
Anup -
How to modify the query to get max id record
Hi All,
How to modify below query to get proper result.The query is returning some records are duplicated.I need only one record to display from duplicate based on max assetid.
Here is my query:
SELECT *
FROM (
SELECT a.uppertitle, a.composer, a.esongid,
MAX (asset_new.assetid) AS assetid,asset_new.ownerid
FROM (SELECT DISTINCT NVL (esong.title, '~') AS uppertitle,
INITCAP (NVL (esong.composer, '~')
) AS composer,
esong.esongid
FROM esong, esongcountry_us eus
WHERE 1 = 1
AND eus.esongid = esong.esongid
AND eus.isocountrycode IN ('US')
AND esong.title LIKE 'LIVE TO TELL%'
AND ROWNUM < 390) a,
songwebrecording,
recordingasset_new,
asset_new
WHERE a.esongid = songwebrecording.esongid(+)
AND songwebrecording.recordingid = recordingasset_new.recordingid(+)
AND recordingasset_new.assetid = asset_new.assetid(+)
GROUP BY a.uppertitle, a.composer, a.esongid,asset_new.ownerid)
WHERE ROWNUM <= 390
ORDER BY uppertitle
result:
upperlittle composer esongid assetid onwerid
1. LIVE TO TELL Gelb, Howe 480340000 null null
2. LIVE TO TELL FROM THE Madonna (Ca)/ Leonard 125559900 null null
3. LIVE TO TELL FROM THE Madonna (Ca)/ Leonard 125559900 3080366 null
4. LIVE TO TELL FROM THE Madonna (Ca)/ Leonard 125559900 3038107 null
5. LIVE TO TELL THE TALE Holopainen 859841500 nulll nulll
I need the result like this :
upperlittle composer esongid assetid onwerid
1. LIVE TO TELL Gelb, Howe 480340000 null null
2. LIVE TO TELL FROM THE Madonna (Ca)/ Leonard 125559900 3080366 null
3. LIVE TO TELL THE TALE Holopainen 859841500 nulll nulll
Please help me on this regard. oracle version is 9i
Regards,
Rajasekharcan you please format your code with
-
Viewing the CDR reports at a client, there are internal calls - between IP phones in the same premises & CCM - that are reported only at the caller's report and not at the called party report.
Could that be expected behavior, or should I open a TAC case ?
All system parameters are as suggested in all the documentation I found...
Thanks
CostasIf you take a look to the CDR database, Isn't callmanager writing any records at CDR? or there are records with missing information?
Any way why don't you enable the traces of CDR insert? then take a look at the followinf directory
c:\Program Files\Cisco\Trace\DBL\InsertCDRXXXX.txt
You will see what's going on!
Hope it works.
Omendieta -
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Hi,
If the ORACLE version is say 11g but the compatible parameter in init.ora is say 9.2.0 or 8.1.7 what will be the effect on the database?
Will the database behave as like 11g or of the lower version?
If we alter the init.ora to the new version for compatible paremeter will it affect DB rebooting?
This is an interview question and i could not answer.
Please let me know the answers.If the ORACLE version is say 11g but the compatible parameter in init.ora is say 9.2.0 or 8.1.7 what will be the effect on the database?
Will the database behave as like 11g or of the lower version?
If we alter the init.ora to the new version for compatible paremeter will it affect DB rebooting?
This is an interview question and i could not answer.Here, database created in 11gR2, if try to set lower compatibility it wont be allowed, Below is example.
Check this article of TKyte.
http://asktom.oracle.com/pls/asktom/f?p=100:11:0::::P11_QUESTION_ID:485421569569
Init.ora Parameter "COMPATIBLE" Reference Note [ID 30699.1]
SQL> show parameter compatible
NAME TYPE VALUE
compatible string 11.2.0.0.0
SQL> alter system set compatible='10.2.0' scope=spfile;
System altered.
SQL> shut immediate
Database closed.
Database dismounted.
ORACLE instance shut down.
SQL> startup
ORACLE instance started.
Total System Global Area 778387456 bytes
Fixed Size 1374808 bytes
Variable Size 276825512 bytes
Database Buffers 494927872 bytes
Redo Buffers 5259264 bytes
ORA-00201: control file version 11.2.0.0.0 incompatible with ORACLE version
10.2.0.0.0
ORA-00202: control file: 'C:\ORACLE\ORADATA\ORCL\CONTROL01.CTL'
SQL>SID3
Newbie
Handle: SID3
Status Level: Newbie
Registered: Sep 27, 2006
Total Posts: 493
Total Questions: 68 (56 unresolved)
Name Amritansu Ray
Close the thread if answered, Keep the forum clean.
Edited by: CKPT on Feb 15, 2012 9:54 PM -
Editing a recording to make 2 versions (longer and shorter for a special topic)
I recorded a multi-topic session as a single 2 hour recording. I was able to edit out the "lag" portions of the session so I have a nice final presentation of the various speakers/ topics. However, I want to also produce a 2nd recording of just the last speaker/ topic, without destroying the longer version. I could edit out the first hour (first 3 speakers) and save that, but then that would destroy the longer version.
Is there a way to duplicate the recording, so that I can preserve the full version, but then edit the duplicated recording to edit it down for just the last speaker/ topic? I can't find a way to do this within Adobe Connect editing. Do I have to export the file to Flash (FLV) or MP4 and then try to find a way to edit that file down to get just the last topic? Any ideas?The best solution would be to pull the recording files down from the server and then re-upload them, so you have two version of the recording, with different URLs. Then you can edit each one separate from the other.
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