Member of a trial?

I was just looking at BT Vision and debating whether to buy it or not and it said the product is not availbe to me because I am currently a member of a product trial.
The only thing happening with my BT account is an order for ADSL2+ which is going through on the 26th June.
Would that stop an order? I haven't decided whether to go for Vision yet or just to buy a recording freeview box because I won't be using the on-demand services.

Here is the message I get by the way:
We're sorry...
Dear customer,
You have agreed to be part of the BT Broadband Next Generation Speed Broadband trial. We are in the middle of testing our new faster broadband service and making changes from the very valuable feedback you have been giving us. As advised in the trial Terms and Conditions we are unable to support certain other BT services, such as BT Vision and BT Broadband Anywhere. Once the trial period has ended you will be able to progress orders for these services as normal.
Thank you for your continued support with the BT Broadband Next Generation Speed Broadband trial.
For any queries related to this trial we remind you to call our trial support desk on 0800 3282050 who will be able to help you.

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Team Member and only Trials Versions - a solution

Hello Listees,
I actually had the trouble - as many others - that I invited a member to the Creative Cloud Team and after he connects all CC-Stuff is only available in trials versions.
So after a lot of reading and trying I have the following solution which is important for the most people sitting in an office:
Try this URL in a webbrowser: https://lm.licenses.adobe.com/
If you get: "Congratulations! You have successfully connected to Adobe License Management Server" - everything is fine and it must work.
If you get an error page or nothing - you have a problem. But which one?
The cloud application trys to connect to the https-Port and in most of the companies the firewall is configured not to allow access via https. Thats the point a lot of trouble comes from.
Hopefully this helps.

Hi,
Unfortunately ,the activation is required.You must allow Adobe activation server on your firewall or connect to another internet connection to activate .
Here are the most important links to allow :
- Ports : 443 et 80 (TCP)
- Applications : "Adobe Application Manager" et "PDApp"
- URLs :
https://na1mbls.licenses.adobe.com
https://ims-na1.adobelogin.com
https://adobeid-na1.services.adobe.com
https://na1r.services.adobe.com
http://activate.adobe.com
https://activate.adobe.com
http://adobe.activate.com
https://adobe.activate.com
ccmdls.adobe.com:443
ims-na1.adobelogin.com:443
na1r.services.adobe.com:443
prod-rel-ffc-ccm.oobesaas.adobe.com:443
lm.licenses.adobe.com:443
www-du1.adobe.com
Regards,

My membership has been changed from 12 month member to Free Trial while my credit card has paid for 2 months already

I subscribed Adobe Creative Cloud for 1 year plan with a promotion 1,200 Thai baht a month since December last year.
Recently my membership has been transfer to a Free Trial while I already paid the monthly fee
I already tried to fix this myself for several days but It seem to be useless.
So I hope someone in Adobe’s will help me out with this issue

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

How can I get rid of the message that I am using a trial version of Photoshop CC even after becoming a paying member for Photoshop CC and Lightroom ?

After having payed fo an account for one year for Photoshop CC and Lightroom 5 i keep getting the message ,that I am using a trial version of Photoshop CC.
Lightroom on the other hand is not functioning in a trial version !
Could anyone tell me how I can start working with Photoshop CC while not in trial mode ?
Peter

I Don’t know how I di dit, but when I started Photoshop this mornig all of a sudden it worked.
I am happy now and thank you for your efforts.
Regards
Peter Hordijk
Van: Rajshree
Verzonden: woensdag 21 mei 2014 19:04
Aan: Peter Hordijk
Onderwerp: How can I get rid of the message that I am using a trial version of Photoshop CC even after becoming a paying member for Photoshop CC and Lightroom ?
How can I get rid of the message that I am using a trial version of Photoshop CC even after becoming a paying member for Photoshop CC and Lightroom ?
created by Rajshree <https://forums.adobe.com/people/Rajshree> in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6398343#6398343>

Why am I required to sign in as a TRIAL member? I'm a member for a year

I've gone through this before and I'm getting tired of it. Adobe's management of Creative Cloud is terrible!!!
I'm being charged for multiple memberships and am trying now to resolve this issue. Suddenly I find that I have to register the software I have already downloaded for over a year as a TRIAL membership. I'm an active subscriber for over a year and am being charged on a monthly basis. If you don't get your act together, you're going to lose a LONGTIME customer.

Thanks for responding. My name is Joel Cotten My email is [removed].
I'm trying to deal with multiple billings for my Cloud membership. After talking to India billing about this they terminated the erroneous billing for $49.99+tax and then I get this email:
Hi Joel,
Your Creative Cloud membership will be transitioned to a Free membership at the end of the next billing period. This means you will lose access to many of the apps and services included with a Paid Creative Cloud membership.
In addition, since Free membership offers only 2GB of storage, you may need to remove files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files on Creative Cloud for more than 90 days, you may lose access to some or all of your files. If you decide you want to return to a Paid membership, update your payment information and desired plan on the account management page.
If you need help or have any questions, contact Customer Support.
Thanks and enjoy,
The Adobe Creative Cloud Team
Which membership are you talking about? I've been billed for two different memberships.
If my next credit card statement shows a May billing for $53.00 plus another for $32, I'm getting out of your CLOUD altogether.
I've used Adobe products for many years. I thought the Creative Cloud was a great idea and subscribed right away. However, its implementation by your so-called team has become a nightmare. The right hand doesn't know what the left hand is doing. Is there anyone in the US whom I can talk to who knows what the hell is going on?
Kapil Malik <[email protected]> wrote:
Kapil Malik Kapil Malik created the discussion
"Re: Why am I required to sign in as a TRIAL member? I'm a member for a year"
To view the discussion, visit: http://forums.adobe.com/message/5319192#5319192

Creative Cloud member, apps listing as "trial" after login

I'm a new CC member since October. I got the full CC membership with all the apps and everything is fine on my home pc. So, I came to my parents house for the weekend and decided to install the Adobe CC app on my fathers notebook to get something done. The thing is when Photoshop was fully installed it was listed as "start trial" on the apps tab. And now its running a 30-day trial even though I'm logged in to my account. Why is this? Is CC apps machine-locked? That doesn't make any sense since its all account bounded now and all the "work anywhere" "sync everything" blablabla from adobe to push everyone to CC. I couldn't find this info anywhere and would be pretty dissapointed if positive about this. Any help?
Thanks

Hi,
I have the same problem, checked your link, followed all the steps... My question is about the step 3.2 : https://lm.licenses.adobe.com/.
It seems I have no access to the server (connexion error) but the procedure doesn't say what we have to do in this case?
Any idea?
Thks!!
Ps : sorry for my english, I'm French...

Team Account, Team member receives acceptance email, but still gets trial version

I have a team account, I added a team member and sent the invitation. He downloaded the CC apps and accepted the invitation to the team. His apps still show in trial version. what do i need to do to get his apps recognizing his team status?

LSC-Anne is the behavior limited to only your colleagues account or do other accounts face the same difficulty?

Creative Cloud Student and Teacher Edition .I use the Macbook.I got the mail that said my order was checked,but I don't get the number.So I still use trial.Hoe can I change my character into member?

Creative Cloud Student and Teacher Edition .I use the Macbook.I got the mail that said my order was checked,but I don't get the number.So I still use trial.Hoe can I change my character into member?

This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Switching from Trial to Full Member

I just switched my acount from trial version of Adobe Cloud, to a full member. I would like to access my apps, but for some reason, the ones that had expired from the trial version are still unavailable. What do I have to do to make them available now?

Run the Creative Suite Cleaner Tool, let AAM reinstall.
Mylenium

From Trial to full member !!!

Hi all,
Just wanted to ask on behalf of my father that I have managed at long last to buy a mac, how to sort out an issue.
He set up a trial on .mac, and then proceeded to actally becoming a full member, but he was "forced" to use a different name for the account ( [email protected]) to that which he had set up the trial with and wanted.
The question is simple, how can he get the account name that he wanted and had as a trial and eliminate the one that he has beeen forced to have ?
Thank you
DC

Hey DC,
You've post to the Apple Server Mail Services forum (a forum for people running mail services on Apple's Server), You might get more help with your question if you post it to the .Mac General forum.
Message was edited by: Joel Mcintosh1

CC build from 7/3/2014 says under whats new "Latest build of Lightroom is now available to free members" Well I'm a free CC member and I'm not seeing a free LR version. can someone tell me where I can find it Free. All I see is Trial or BUY. Thanks For an

CC build from 7/3/2014 says under whats new "Latest build of Lightroom is now available to free members" Well I'm a free CC member and I'm not seeing a free LR version. can someone tell me where I can find it Free. All I see is Trial or BUY. Thanks For any help

Can't find what you are talking about, could you post a link.
I see the following.
Quote "Select any of the applications below to download a free trial. Or sign up for your free trial of Creative Cloud to get free access to all of these applications, mobile apps, web storage, and more."
Its all referring to trials.

Why do I get a "trial app" when I am a creative cloud member?

Why do I get a "trial app" when I am a creative cloud member?

I would try signing out of the Creative Cloud app and back in...
Preferences > Account > Sign Out
...and see if that makes a difference. If not, you'd probably be better off calling Adobe, there might be a problem with your credentials: 1-800-833-6687
Actually, is there any chance that you logged into the CC app with the wrong Adobe ID?
Maybe a post on the Creative Cloud forum would help too: http://forums.adobe.com/community/creative_cloud

Why is application manager (mac) asking me to update from trial to licence when I am a cloud member?

Why is application manager (mac) asking me to update from trial to licence when I am a cloud member?

http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html may help

Lightroom mobile showing 'Trial has ended' but I'm a paying CC member!

In the Lightroom FAQ I read that as paying Adobe CC member I can have access to Lightroom 5 and Lightroom mobile, but when I log in, I only get a message that my trial has ended. Where and how do I subscribe to these services? Customer Support?? Anyone?

Oxyte* wrote:
I'm right with you. And talking to adobe people themselves isn't getting me anywhere as I keep getting an error message telling me to refresh my browser. (How do I do that anyway? Even restarting my computer and using explorer and firefox doesn't fix the problem.)
Assuming it's a serious question, you refresh any browser by pressing F5, or Ctrl+R; right clicking and selecting refresh/reload, depending on the browser; or clicking the relevant icon on the browser "real estate". Most browsers have a surprisingly helpful Help facility - wouldn't be at all surprised to find the answer in there, too...
What error message are you getting?
Oh, and if your problem is with downloading, it's not the same issue reported by Erik - starting a new thread with full details of the problem is preferable to hijacking someone else's just to complain about Adobe, especially when you don't even say what the problem is.

How t download apps when only trial versions appear?? - I am an active member of the Creative Cloud.

After signing in to Creative Cloud, I attempt downloading of different applications (for example Photoshop and Illustrator) but
I only get the trial versions as an option for download.
I am confirmed as an active paying member and I did install the latest version of Adobe Application Manager.
What else can I try? Please help.
Thanx a million in advance

If you are getting the TRIAL option on the creative cloud website then follow the steps for section A.
If you are getting the trial prompt when launching the installed application, follow the steps on Section B.
Section A (Applcations in trial mode in creative.adobe.com):
1. Please make sure you are logged in with the active subscribed adobe id.
2. Try to log out and log in back again.
3. Try another borwser.
4. Clear the cache and history of the browser reload it and then try logging again.
Section B (Trial prompt when launching the installed application )
Launch one of the problem Creative Cloud applications.
On the Creative Cloud app trial screen, click License This Software.
Sign in with your Adobe ID associated with your Creative Cloud membership.
-Harshit yadav

Member of a trial?

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