Support message not getting reflected in Solution manager system
Hi,
In satellite system support message is getting created, message number"...." successfully created in service desk.
When i check in solution manager system in crm_dno_monitor the message that i created in satellite system is not getting reflected in solution manager. I removed the varients and then executed . The result is still the same.
Service desk was configured from our Development system (Client 320) to solution manager. I wanted the support desk to work from my another cleint in same system to Solution manager.
What can be the possible problem.
Thanks & Regards,
Balaji.S
Hi Gurus,
Issue got resolved, the problem was with the variant which was assigned as default for the tcode.
Thanks & Regards,
Balaji.S
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