Microphone Input Source Problem

This is a real bummer. I have 4 input options on my
computer: Line-In, Microphone, External Mic, Internal Mic. (btw, I
also have Captivate version 3)
The problem comes once I launch Captivate, because as soon as
that happens, my microphone can only be recorded while the
"External Mic" input source is checked. But Input Source settings
inside Captivate only gives the selection of Line-In or Microphone,
and my System Audio is greyed out! So whenever I click record, the
default input source on my computer changes to either Line-In or
Microphone, and unchecks that "External Microphone"!!! Then I can't
record...................
Has anyone experienced this problem? Or have found a solution
to this problem??? Please help~~~

It could be this or that and hardware issues are tough to
figure out.
Did you use the audio recording level adjustment setup in
Captivate? You read a sentence and it adjusts the volume setting. A
pre-amp audio level applet.
Start by going to Control Panel and then select The Sound
options. Depending on your version of Windows, the sound control
options may have some additional options on the menubar that allow
you to pick the devices to enable. Things like WAV, Line-in, MP3,
Midi, Etc may be there. Be sure that you have the options that you
want set to enabled. Make sure that MUTE is not checked. Make sure
that the slider is at about 80-90%.
Test a sound recording with Windows Recorder. You can try the
different input devices that you mentioned.
The sound card driver is another interesting place to look.
Lots of computers use SoundMax or Realtek drivers for this (and of
course Creative, Turtle Beach and and other stand-alone sound
cards). Get the latest drivers from the manufacturer. In many cases
pressing the Dell, Lenovo, HP, Etc update button will get you what
you need. Many sound driver updates require a complete uninstall of
the sound driver software and then you must remove the sound card
driver from Control Panel -- System -- Devices. Reboot and
reinstall by picking the location of the revised driver on bootup
at hardware recognition.
In using Captivate 2, I have had no problems with my Lavalier
Shure microphone to Line-in or my USB microphone with Line-in. I
did use the Microphone settings but there was a distinct HUMMmmmm
on my machine so I tried Line-In.
I have a Vista machine that will be tested soon. Seems fine
on XP at this point. But the feedback on Vista from my microphone
manufacturers has been very positive and they note that the Vista
pre-amp is good.
Failing all of the above, look at Adobe for answers. You may
need to cal them and go through this. They may have logged an
experience report-solution that will get you going.
Please report back any solution that works so that others can
benefit from your experience.
Joe C.

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    Last edited by theother (2011-04-12 09:37:32)

    Dreyfus2006, welcome to the forum.
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    Please click the " Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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