MICROSOFT- Internationally UN-accepted...text code for a US number but no longer in the US??
My account was never hacked, I chose to "recover" it because I needed to recover my password and the only option I was given was a text-code.
Instead, now I have ZERO access to my email, and because I'm currently studying and working abroad in Germany your stupid system that requires a cell phone number and text, does not work.
I know Microsoft is a US company, but perhaps they should stop trying to collect information like phone numbers that users dont want to disclose, and instead come up with a more effective way of being internationally useful instead of an international pain
in the ass.
Now that I am stuck with no email access, and no way of receiving a text to a US number which no longer exists, AND no further option for a security question or keyword, can you tell me exactly WTF I am supposed to do? That would be great since I need immediate
access to this email account and have ZERO time to wait a month for whatever process is subsequently occuring.
Thanks in advance,
Ryan Bertoldi
Rocket Internet
Berlin, Germany
I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?
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