Microsoft is blocking emails - sending delist option but never responds

Microsoft is blocking our emails for no reason. I have clicked on the delist option to voice my concern and get a lame message back that says someone will contact me within 24 hrs well its been several
delist requests and well over 72 hours later and your still blocking emails.  This is crap and its costing us money and some people's jobs.  No response when one is committed is absolute unacceptable behavior when this is costing us lots of money
in lost sales.
I want an answer and I want a response and someone to talk to in order to get this straightened out.
The following recipient(s) cannot be reached:
You do not have permission to send to this recipient.  For assistance, contact your system administrator.
<Exchange.integracolor.local #5.7.1 smtp;550 5.7.1 Service unavailable; Client host [64.244.183.253] blocked using Blocklist 1; To request removal from this list please forward this message to delist @ messaging . Microsoft .com
I broke up the email address because it won't allow me to paste a link.

Might be good to see what Outlook:Mac users are saying here:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?tab=Thread s&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1384 356885368
I've used the forerunner of Outlook, MS Entourage, since Jaguar OS 10.2  was the hot Mac OS and never had any issues. Now I have Entourage managing my main mail acount and Apple Mail handling a secondary account and they work fine together.

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