Microsoft Office 2008 SP1 Upgrade Problem

Hi,
I have Office 2008 running perfectly on my computer, and just recently downloaded the two upgrades from the MS website for SP1 12.1.0 and then the latest update for 12.1.3. However, when I install 12.1.0, every time I try to open an MS application, it pops up with the setup assistant, asks me to register, closes, asks to check for updates, and then quits. It won't let any programs run. If I do a fresh install of Office 2008, it works again. The minute I upgrade, it stops.
Any ideas?

I had a problem installing 12.1.3 yesterday and had to completely uninstall MS Office before it would successfully install. I would suggest calling MS Support, they will coach you on the correct way to fully uninstall Office 2008 and then assist on how to install it so the update works. It took me about 40 minutes on the phone yesterday but it was solved. The phone number I used was (866) 474-4882.
Gotta love Microsoft software...not!

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I removed Microsoft Office 2008 but still get Microsoft Autoupdate for it. I can't complete the upgrade because the application is gone. Is there a trace of Office 2008 somewhere creating this problem?

I removed Microsoft Office 2008 but still get Microsoft Autoupdate for it. I can't complete the upgrade because the application is removed, but cannot make the auto update prompt go away either. Is there a trace of Office 2008 somewhere creating this problem and how do I get rid of it?

Thanks for the tip. Went through the process on Microsoft's site and the files that were causing the issue were the com.microsoft files in Library-Preferences. Removed all of those, then opened an Office 2011 application; had to go through some basic setup questions the first time, but I no longer get prompted upgrade 2008.

Microsoft Office 2008 crashes when printing since upgrading to Yosemite

Ever since upgrading my Macbook Pro (late 2009) to OS X Yosemite I'm having trouble with Microsoft Office 2008. Whenever I try to print from any of the Office programs (Word, Excel, PowerPoint), the program will crash and the file will not print. I am still able to print from other programs (Safari, Preview, etc...). And aside from this I'm having no other issues with the Office programs. So at the moment I'm reducing to having to save files as a PDF and then printing from Preview. Can anyone help me troubleshoot?

I'm not sure if the printer driver is updated, it usually does that automatically...
That sounds magical but I have never had printer drivers automatically update themselves. After your upgrade to Yosemite, did you setup your printer using Print & Scan in System Preferences?
...office programs are the only ones crashing when I try to print, so wouldnt that indicate an Office issue rather than a printer driver issue?
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If I upgrade from OS X 10.6.8 to OS X Yosemite on my Macbook will I lose Microsoft Office 2008?

f I upgrade from OS X 10.6.8 to OS X Yosemite on my Macbook will I lose Microsoft Office 2008?

Please download and install EtreCheck from http://www.etresoft.com/etrecheck
Run it and post the report here

After migration to new iMac - problems with Microsoft office 2008 using multiple users

I migrated my data from my old Imac to my new Imac. On the new Imac I created multiple logins for my kids. My microsoft office 2008 programs will not open. I keep getting the "Customer Experience Improvement Program" screen which cycles through, checks for update then closes never allowowing me to access the program. Please help!!

Reference your first post - I download and use dmg files, so either I'm lucky or they are supported.
I would try the disk reinstall since at this point there doesn't seem to be many options.
Do you have a backup? You could restore the Microsoft Office 2008 folder.

Microsoft office 2008 and OS X 10.8.3

microsoft office 2008 worked on my i-mac until I upgraded to lion 10.8.3. any easy fix?

Without any details on the problem, it's largely impossible to offer any useful advice. If you can post back with more information, someone may be abel to offer suggestions, but since this question is about a Microsoft product, you might have more luck getting suggestions if you ask in Microsoft's own forums.
Regards.

Is Microsoft Office 2008 compatible with OS X Yosemite?

Is Microsoft Office 2008 compatible with OS X Yosemite? My Word, Excel and PowerPoint files won't open since updating my OS.

Your Office installation sounds corrupted. I would reinstall Office, but you must first do a complete removal of it. I did not write this note, but it should apply to Office 2008. You will just need to locate the version equivalents at the MS site. You might also check inside the Office 2008 folder for an uninstaller.
Your MS Office 2011 may have become corrupted. Reinstalling Office 2011 can address problems that you may be experiencing.
First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions
http://support.microsoft.com/kb/2398768.
Or go here to DianefromOregon's site for help removing Office 2011: http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/.
Then Reinstall from DVD
Then enter your Product #
After successfully reinstalling Office 2011, update your Office product using the Software update within Office called Microsoft Update or going to the Help menu within Word or Excel or PowerPoint and select Update.
It may take a few times before you get to final upgrade to current Office version.
It should be 14.4.8 as of current date.
How to locate product keys: http://support.microsoft.com/kb/2279109 or here on locating product keys http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm.
Note is updated as of February 25, 2015
Or you can do all of this manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.

Trouble Installing Microsoft Office 2008 10.8

Getting a headache trying to find a clear answer on this -- if I can't install Office Entourage PowerPoint Excel on 10.8.3 in 2013, is it possible?
I just did an Erase and clean fresh install of Mountain Lion 10.8.3 (late 2011 MacBook Pro).
I have Microsoft Office Mac 2008 Upgrade (not worried about the Upgrade issue), however
My installer is version 12.0
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12.2
12.3
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PLEASE ADVISE

Figured out how to install Microsoft Office 2008 Upgrade 12.0 onto a fresh start-from-scratch clean 10.8x Mountain Lion install -- it is possible with no problems and here are instructions how to do it:
Manually download the following updaters:
Service Pack 1, 12.1.0: Office2008-1210UpdateEN.dmg
Service Pack 2, 12.2.0: Office2008-1220UpdateEN.dmg
Service Pack 3, 12.3.6 (or latest)
Run the Office 2008 installer from the install disk.
When the Upgrade prompts you for an eligible version, insert your full retail install disk, and point the updater to that disk's root folder — note my full retail Office 98 disk didn't work, but my Office 2004 full retail disk did the trick.
Run each Service Pack as needed.
After all are updates are manually ran, then run the Office software update.
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Lanny& Barney-15E THANK YOU FOR THE CORRECT ANSWERS!

Microsoft Office 2008 will not open on mac?

Okay, so whenever I try to open ANY office applications, my mac (version 10.6.8) brings up a screen title MICROSOFT _____ cannot be opened because of a problem. I cannot uninstall it, because the uninstaller does not open either. The Microsoft Office 2008 folder is in my Applications folder.
Here are the problem details:
Process: Microsoft Excel [10053]
Path: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: ??? (???)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [189]
Date/Time: 2013-06-19 15:51:53.541 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2012959 sec
Crashes Since Last Report: 42
Per-App Crashes Since Last Report: 3
Anonymous UUID: 08BA1A14-E144-4EB7-951A-4B7C77507552
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/Netlib.fr…
Referenced from: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_ext… (0x168C, 0x8F), Atheros 9280: 2.1.14.6
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Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
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Well, how about delete the entire Microsoft 2008 folder and get it back from the "Time Mchine" backup if you got one. Did you ever back-up your system?
It doesn't have to be a recent backyp, any backup from TM or CarbonCopyClone will do the trick. Or copy the entire directory folder of MS 2008 on a flush stick and move it/copy it on a OS X 10.5 machine into the Applications folder like your were before you got the 10.6 upgrade and see if works there. If you don't have the Microsoft 2008 disk or some old backyps or some 10.5 system running you are out of luck. There is no way to reinstall without any of these.
(RoyalFlush)

Microsoft Office 2008 work on SL?

Hello, i have microsoft office 2008... completely up to date. should i worry about it not working when i upgrade to Snow Leopard?

There's mixed reports on the boards about Office 2008. Some folks say it works flawlessly, others have reported issues. Reinstalling Office works for most of those people that have troubles.
No, you won't need Rosetta for it.
Have the install discs handy though, just in case something does go wrong. You shouldn't have any problems.
~Lyssa

Is it worth it spending $200 dlls in the new Microsoft Office 2008 for Mac?

I am trying to decide whether to upgrade my Mac to the new Microsoft Office 2008. Is it worth it? What are the differences between the new version and the old one?

There are more differences than would be practical to list here.
http://en.wikipedia.org/wiki/MicrosoftOffice_2008_forMac
might be a good place to start, as well as Microsoft's website for a full description of new features. ArsTechnica also has a review of it on their website somewhere too.
Is there any specific reason for upgrading? If not, then I would recommend sticking with 2004. I went out and got 2008 about a month ago (student licensing, so it only cost me $40) and I'm not at all impressed. It's slower than 2004, even on my quad-core Mac Pro. The overall responsiveness of the application is sluggish, especially in Powerpoint. Dragging textboxes and other elements around the page, for example, is incredibly laggy and feels imprecise. No to mention Microsoft broke Endnote compatibility in Word 2008 as well, so if the Cite While You Write feature is important to you, forget about it. I'm sticking with Office 2004 and iWork for now. I don't feel so bad since I only spent $40 on it; no way would I justify $200 unless I needed 2008 for a specific reason (ie work compatibility, etc)

Microsoft Office 2008

hi there - my Brother purchased Microsoft Office 2008 for mac and gave me one of the licence codes, however - the code that I used to register my copy is apparently being used by someone else and so Microsoft Office has stopped working.
I've now bought my own Microsoft Office but am having some difficulties registering this copy with the new licence codes - do I uninstall the old version? and also is there anyway of 'unregistering' the old version as it is now completely useless...
Many thanks.

robrw wrote:
hi, thanks for the prompt replies!!
I'va managed to uninstall it fine - the problem is that when I use my new CD to install the fresh copy of MS Office, I never get the opportunity to enter the 'clean' product key that came on the CD sleeve - I presume that this is because my Mac still thinks that I'm using the 'old' product key, and consequently I'm back to square one as even though this is a fresh purchase it still thinks that I have an invalid product key...
Thanks
I found this which might be helpful:
Microsoft Office 2008
Unlike earlier versions of Microsoft Office for Mac OS X, Office 2008 does not remove its serial number, or "CD Key," when you run the "Remove Office" tool. That tool is still found on the installation disc and installed inside the "Microsoft Office 2008" folder on your hard disk, but it doesn't have the secondary function of deserializing Office 2008.
Instead, you will need to remove the following two files to have the same effect.
~/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 Settings.plist
/Applications/Microsoft Office 2008/Office/OfficePID.plist
You may navigate to these locations with the Mac OS X Finder by selecting Go > Go to Folder, and pasting in the following two paths (one at a time):
~/Library/Preferences/Microsoft/Office 2008/
/Applications/Microsoft Office 2008/Office/
Removal of the OfficePID.plist file may require administrator privileges.
Reference:
http://www.rit.edu/its/services/desktop_support/mac/msofficeremoveserial.html
I would then add that you are most likely better off installing NeoOffice or OpenOffice, both of which are close to 100% MS Office compatible and both are free downloads and best of all, they work flawlessly and do not require any keys or registering, etc.
Message was edited by: nerowolfe

Unable to reinstall Microsoft Office 2008

The Genius Bar reinstalled my operating system (Mavericks). I have been unable to reinstall Microsoft Office 2008 for Mac. It doesn't seem to even be able to read the CD. Should I be able to install Microsoft Office 2008 or will I be forced to upgrade to 2011?

My experience with Microsoft Office on the Mac is that when reinstalling an operating system, Office asks you to resupply your authorization credentials. As I recall, that is something like a twenty character code that identifes you as a legitimate purchaser.
Once your Mavericks was reinstalled, how did you recover whatever you had on your machine previously? Was it still in place? Did you recover it from a backup? Did you attempt to run Microsoft Office from either the backup or where it had been before attempting the CD approach?

Microsoft Office 2008 not opening after installation...

Hi there,
Let me run through the steps leading to this error. A couple of months ago I downloaded a trial of Microsoft Office 2008. It eventually expired and I left it on my computer. A few days ago I bought a license from Microsoft for Office 2008 in the attempt to get a free upgrade to Office 2011 before Nov. 30, 2010. After I bought the license, I was emailed a download link for 2008. I uninstalled the version I had already (Not knowing I could just enter the product key). I ran through the installation, though saw a weird "Product Key" window inside the installer before I finished installing. This product key wasn't even close to the one I got when I purchased my license. I finished the installment, and a update to Office 2008 12.2.7 appeared. I accepted and it downloaded. After that I opened Microsoft Word from my dock, and I was asked for my product key. I entered it and I everything seemed fine until Word officially opened. A window appeared telling me Microsoft Word wasn't installed correctly, and I could follow a link explaining on how to reinstall or uninstall office. I opened the link, and it told me about a known issue with Service Pack 2 (SP2) that didn't allow some xml to launch with all office applications. To note, this error happened with all Office applications except for messenger, project templates, and my day. Everything else showed the error message. Back to the xml issue page. I was told to download an update to 12.2.1. Which is very redundant, because I had updated to 12.2.7! I downloaded the update, opened it, it found the disk... an error appeared telling me it couldn't find the proper value or files. Basically it meant, 12.2.1 was pointless to install because I had updated to 12.2.7. I decided to uninstall this version and re-download. I did this many times after, and the same stuff happened. After the 3rd time I re-download Office 2008, I uninstalled and nothing seemed to be uninstalling. The uninstaller found no indication that Office 2008 was on the machine. I opened AppZapper and dealt with the installation that way. So, if anyone with the knowledge of fixing this, please comment and help me. New trimester in school next week, and need a Office badly.
- Thanks, Tom M.
PanicLabs Software

Just because Office Mac is written by Microsoft, doesn't mean an issue with it falls under the category of "Windows Compatibility" as there's nothing "Windows" about it.
Regardless, Microsoft's forums are the best place to get your answer, as it's their product and they have Microsoft appointed "MVPs" there to assist.

Microsoft Office 2008 apple os-x install...does it require a restart?

Microsoft Office 2008 apple os-x install...does it require a restart?
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so i can for now only install programs that do not require a restart like iwork, or limewire.dmg....
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Not the area to ask but...
A. backup
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Microsoft Office 2008 SP1 Upgrade Problem

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