Middleware CRM Serviceorder to CS Serviceorder?

Hello,
is there a standard szenario to create from a CRM Serviceorder also in ERP a CS Serviceorder (IW31)?
Maybee a middleware szenario?
Or a remote function call?
Would be great if you could share me your experience.
Thank you
Best regards
Manfred.

Hi Manfred,
There is no standard scenario which will create a CS Serviceorder (IW31) in ERP refering a service order from CRM.
And CRM service order and ERP service order (IW31) are not related.
As per standard service scenario, whenever a service order is created with Service item and sales item in CRM, and the order is released, a corresponding Sales order will be created for the sales item and an internal order will be created for the service item. One can check the sales order using TCode VA02 (sales order number will be same as CRM service order) and the Internal order using the transaction KO03 (Here the internal order number will be different from Service order).
Please find more information about data exchange for Service Orders with ERP in the below link:
http://help.sap.com/saphelp_crm70/helpdata/EN/46/38274d87394f07e10000000a114a6b/frameset.htm
Hope this helps!
Regards,
Chethan

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