Missing inbox / sent items in users online archive

Hi, I have quite an alarming problem with a users online archiving setup in exchange 2010 SP1.
I have online archiving setup for a relatively small group of users. Its working fine for everyone except 1 - everyone has email moved to the archive after 2 years.
The one user with the problem however has no inbox and no sent items on the archive mailbox. They have subfolders from the "root" with mail in them, but no inbox / sent items.
Email are however being deleted from these folders after 2 years from the regular inbox!
I have tried logging in through OWA (same) and other machines (same). I've tried using MFCMapi to check for the hidden properties on the archive mailbox (both false). I've tried using powershell to view statistics on the folders, and it appears to have 1
item in the inbox on the archive at least.
Can anyone help me? Frankly I've ran out of ideas at this point.

Hi,
It is so strange that there is no Inbox and Sent Items folder in a user’s online archive mailbox. Please check whether there are no older than 2 years emails in Inbox and Sent items folders.
Generally, within the archive mailbox, Exchange will automatically create the complete folder structure that was present in the user’s primary mailbox. The folder structure is not created within the archive mailbox until messages need to be moved into a
given folder from the primary mailbox to the archive mailbox.
I don’t know whether disable archive then enable it for this mailbox can recover Inbox and Sent Items folders or not. We can back up this archive mailbox firstly like exporting mailbox data to a PST file. Then try re-configure online archive
for the mailbox to have a try.
Thanks,
Winnie Liang
TechNet Community Support

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Ok I solved the problem for the benefit of anybody who might find this post and have a similar problem.
The problem was I used windows mail and later windows live mail for years and they had created a lot of different folders which synced with my imap folders, my host default folders were as follows
drafts
inbox
sent items
spam
trash
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deleted items
deleted messages
junk E-mail
Notes
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sent messages
1) I deleted my accounts from my mac and other devices such as my iphone in mac mail this is under
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Please “Vote As Helpful”
if you find my contribution useful or “Mark As Answer” if it does answer your question. That will encourage me - and others - to take time out to help you.

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click 'Run this rule now...'.
Here is what my rule looks like:
Apply this rule after the message arrives
from Byron33
and sent to 'XXX'
and with 'YYY' in the subject'
assign it to the 'ZZZ' category
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Hi
Thank you for using
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From your description, I understand that the rule will only work when you manually click 'Run this rule now...'. If there is any misunderstanding,
please feel free to let me know.
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http://office.microsoft.com/en-us/outlook-help/turn-on-or-off-cached-exchange-mode-HP010355560.aspx?CTT=1
Click the File tab.
Click Account Settings, and then click Account Settings.
On the E-mail tab, click the Exchange account, and then click
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Exit and then restart Microsoft Outlook 2010.
If it work fine after turn off cached exchange mode ,please repair your .OST file follow this article steps:
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More additional information
Troubleshoot rules you can refer to this link:
http://office.microsoft.com/en-us/outlook-help/troubleshoot-rules-HP005242904.aspx?CTT=1
Similar thread you can refer this link:
http://www.msoutlook.info/question/133
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this
information.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

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Ok I solved the problem for the benefit of anybody who might find this post and have a similar problem.
The problem was I used windows mail and later windows live mail for years and they had created a lot of different folders which synced with my imap folders, my host default folders were as follows
drafts
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2) then I logged into my online mail account for my host, moved items from folders such as "sent" and "sentmessages" to my default "sent items" folder, they had been placed in these odd folders by various email clients and deleted those non default folders
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