Monitor working (apparently), not reporting

Please excuse the pitiful treatment of the English language in my last
post. In my defence, I was interrupted several times during its composition
and it was more than an hour between starting it and finishing it. Here it
is again in a little more refined form.
Installation of Monitor went without incident and both the Monitor
Agent Server Console (on Windows) and the Monitor Agent Web console )on
NetWare) show "normal"status on all monitored agents (POA, MTA, GWIA and
Webacc). Moreover, from the Monitor Agent Server Console I can get an
Environment report (nearly instantaneously).
However, when I try to generate any other report from the Monitor Agent
Server Console as per docs (p. 1016 in the GroupWise 7 Administration Guide
dated June 15, 2006), nothing happens. Nothing at all.
To run a User Traffic report I use appropriate values in the date and time
fields, click "Run" and then . . . nothing. I have tried both the
three-character ID ('it8') and the email name ('richarw') in the User ID
field and the result was the same. Ditto if I leave the User ID field blank
to get all users. Novell's KB shows nothing on this problem.
Can someone tell me where to start looking for a mis-configuration?
Richard White
Mason County, Washington

> [email protected] wrote:
>
> > Can someone tell me where to start looking for a mis-configuration?
>
> Are you certain that you have message logging turned on for your MTAs?
> Almost all of the traffic reports, etc. rely entirely on message logging to
> generate their reports.
Good question. Upon reading the docs more thoroughly, I discovered that
this was required, but not enabled by default, so I enabled it. I was able
to get a test Message Traffic report but not a User Traffic report. This
morning the Monitor Agent Console running on Windows still wouldn't give me
a UT report, but the Monitor Agent Web Console did.
I discovered that the User ID is the user's email name ('richarw' in my
case) rather than the three-character ID.
For the time being I think this will work.
Thanks again.
Richard

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Saroj Nayak wrote:
Hi,
I am using the oracle apex 4.0 and oracle 11g.
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