Moving to new House

I am moving into a new house. I have been a ATT customer for over 7 years now and have all the equipment needed at my new house. Why do I have to wait two weeks to activate the account? Everything is plugged in and ready to roll it's just active on the ATT side and they won't activate until a rep comes out to the house.

They need to check the condition of the wiring, run a direct cable from the outside terminal to the location of the AT&T router, wire your connection at the VRAD to your house, check the speed at the house, then connect everything and test for proper operation.

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I moved to new house where I have wifi base station I made extension via TP-link power line adapter and connect my Airport utility 6.3.2, but I don't now how to set up as a second network with one IP address?Could you help me please?

I moved to new house where I have wifi base station I made extension via TP-link power line adapter and connect my Airport utility 6.3.2, but I don't now how to set up as a second network with one IP address?Could you help me please?

Urvergessen wrote:
+You may have already done this, but do you have the first AirPort Express configured to "Allow this network to be extended"?+
Could not find that setting anywhere.
It's in AirPort Utility, AirPort panel, Wireless tab.
When I'm within the range of the base station I connect normally, but further away the connection drops despite the fact that the other Airport is very close and light is green. Interestingly, my PB Pro has signal almost everywhere in the house, but my iPhone and Mac Mini don't. Most likely just a hardware difference?
In AirPort Utility with the second Express, in the AirPort panel, Wireless tab, have you checked "Allow wireless clients"?
The second AP does show an IP address: 10.0.1.3.
With a "Configure IPv4" setting of "Using DHCP", that suggests that the second Express really is connecting to the first Express. In that case I have no other explanation of your your problem.

I have an officejet 6500 wireless, doesn't print fonts from quickbooks after moved to new house...

I have an officejet 6500 wireless and it worked just fine - used it for pronting from Quickbooks. Moved to new house. Because of new router had to reinstall via install CD. Install worked fine. When printing checks from Quickbooks I now get a message that says the the printer does not support the font being requested - it used to...what's up with this?

Does this only happen when printing from Quickbooks? Have you tried adjusting the settings in QB's? The meesage you are receiving is saying that the font that QB's is wanting to use is not supported by the printer.
I've included a link to the Hp website that has some updates available for this printer that might help as well.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795...
Dave M.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee.

Problem after moving to new house

I previously had no problem with wireless Airport Express connected via cable modem.
Now I've moved to a new house and cannot get it to work. Same Internet Service Provider. The green light on AX is on. Internet Connect utility says I am connected to AX, and that AX is connected to the internet via ethernet (?). My MacBook recognizes the AX name and says it's connected wirelessly. But then I open Safari and cannot connect to the internet.
I've reset AX by pressing the little reset button, and also reset it through Airport Utility. No luck.
Finally, my wireless connection works fine through a neighbor's system.
The only thing I know of left to try is connecting via an ethernet cable, which I don't have now.

Oh, and I can use AX to play music wirelessly just fine.

Moved into new house

This is the tale of my house moving saga!
Moved into house on the 16th July, previous house owners cancelled there BT line on the same day.
On the Monday I engaged a company called TitanADSL as they were my previous broadband supplier that had stated to me that they could arrange for a new number and give me an all in one package, of which up until then I had no complaints with there service.
I was given a go live date of Tuesday 27th July, On the Tuesday I received a phone call telling me that there was no spare capacity at the cabinet! and that a new line would have to be delivered to the cabinet.
Was told this would be done by end of play Wed, Thursday evening another phone call, now this one said that a BT line engineer has ordered a new line but there is not ETA and this could take weeks to resolve.
Has anyone else heard of this? or am I being fed a load of ....... (you can fill in the blanks )

This is quite common.
With the network being set up many years ago there are areas where there is a shortage of line plant.
Broadband has made this problem worse as you need an individual line for it to be provided and you can't share the line as with standard PSTN.
It can take weeks or dare I say months for additional line plant to be provided. It's all to do with the network in your area and the pressure on available lines.
If somebody near to you ceased a line then you could be given that line when it becomes available.

Moved to a new house and now i can't send emails but i can receive them

I just moved to a new house and now i can not send emails but i can receive them...

New houses can do that.
We need more info - what email service is this issue about. Do you use several (gmail, yahoo, icloud,...) and is this issue the same for all? If you also use a computer or other device, is this issue common to them all?

Time capsule not working properly after moving to a new house

Hello,
I have a macbook pro and a refurbished time capsule 2tb. I purchased both in 2013 and the time capsule at that time was used as both a wireless router for our house and my back up.I recently moved and didn't have access to the time capsule for over a month. Once I settled into the new house I plugged the power cable and internet connection into the time capsule and assumed that automatically it would keep working. It appears that it is backing up my system as I can pull up the application and see appropriate in-time documents however it consistently has a slow orange light blinking. I am not currently using it as a router as we have xfinity and have a different router for the house and when I try to use the time machine instead it cannot connect.
My internet connection is fine and I would like to leave it as is. It also appears the back up function is working for my mac. The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine? It it because the ethernet cable is attached and can the time capsule work without this?
I have tried resetting the capsule with the 10seconds hold on the reset button etc as seen on other posts but the orange light remains.
Thoughts?
Thank you for your time and assistance,
ahahn063

The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine?
The amber light is like the "Check Engine" light in your car. It blinks for a reason......the Time Capsule has a message for you.
That message might be that there is a firmware update available for the Time Capsule that needs to be installed....or....that AirPort Utility has detected that the Time Capsule is not configured correctly to work with the Xfinity router that you are now using.
To see the message.....open Finder > Applications > Utilities > AirPort Utility
Click on the amber dot
Then look for a Status setting, and click on the small amber dot there
A message will appear to tell you why the Time Capsule is whining, along with a suggested action to fix the issue.
If you are still having difficult, we for you to post back with the exact message that you see.

I've got an apple 3TB time capsule. It was working fine until we moved to a new house. The day the ISP showed up to upgrade my speed it stopped working. Now will not pick up signal. What happened what do I do?

I've got an apple 3TB time capsule. It was working fine until we moved to a new house. The day the ISP showed up to upgrade my speed it stopped working. Now will not pick up signal. What happened what do I do?

What signal is it picking up? Are you joining wireless network? If so don't.. it is really poor way to run things.
Is it connected to a cable modem? Full router or just a modem type?
Try a reset?
Plug in via ethernet.. turn off everything.. wait 5min then restart cable modem.. if that doesn't work, give it a longer off cycle.. 15min or overnight.
We need more info.

Location Service Problem! I Moved To A New House, and Used The Same Wifi, But My iPod Touch(4th Gen. iOS 6) Is Still Using My Old Location/Address and Not My New One, How Do I Fix This?

I Moved From New York To Florida, But Kept The Same WiFi/Router, But The Maps App and My iPod Touch(4th Gen. & iOS 6) Is Still Registering My Location In New York.

For location the iPod uses the location of nearby routers that are in Apple's database of routers and their location. Thus it appears that Apple's database is incorrect. You do not have to be connected to the router, just within range.
Apple periodically updates their database based on information they obtain from iPhones, The iPhone has to have turned on the option to send info to Apple. no one has found another way to get the location of a router added/corrected.
You can confirm that by going to well-know place with wifi like Starbucks or McDonalds

Just Moved into a new House, previous tenants took...

Hi all,
I am just about to move into a new house and I believe the previous owners are going to take their phone number with them.
How do I go about getting my own phone number for the property, and does this cost any money?
If someone could let me know, that would be great.
Thanks.

Telephone numbers aren't allocated to specific properties, getting a new number is easy.
Just pick which service provider you want, i.e. BT, Sky, TALK TALK, etc then call that company's sale team or if you can place the order online as they normally put the better deals online because it is cheaper for people to do that then phone their call centres.
In regards to cost, again that depends on what company you go with and if they have any offers on. Best thing to do there is shop around.

How do I move my AirPort Extreme time capsule from my old house to my new house without losing the backups?

I have an AirPort Extreme Time Capsule wifi router and I just moved to a new house and I need to relocate the device without losing any of my old backups from my old mac as well as my new Mac! I could really use some advice on how to do it without any problems! I really appreciate it!

Physical location has no bearing on anything, since you're also moving your network and all other devices. Just plug everything in and it should work just as it did before.

The time-wasting/money-sucking mess that is Comcast service at new house

Add me to the ranks of the unhappy comcast customers. I moved into a new house a month ago. I got Xfinity Home, Internet, and TV installed. The internet and TV did not work reliably - in fact they reliably did not work for most of that time, so I spent most of my free time calling, troubleshooting, having comcast people out to my house multiple times. After about 3 weeks of that I think my internet and tv are working more reliably. Now I have the time to turn my attention to XFinity Home Security, WHICH HAS NOT WORKED FOR ONE DAY. I wont' go into all of the many ways it's not reliable, but it's not reliable. and in fact I've never been able to actually set the alarm on my house. I don't even know what's wrong with it AND I'VE SPENT ALL MY FREE TIME GETTING COMCAST TO FIX INTERNET AND TV AND DON'T HAVE ANY MORE TIME TO TROUBLESHOOT HOME SECURITY. here's the kicker: I spent all afternoon calling comcast, the first two people I got were helpful, or trying to be helpful - my main question is why I owe over $700 to comcast for one month of service. Apparently $500+ of that is installation of the HOME SECURITY SYSTEM THAT DOESN'T WORK. Also: I don't have that broken out anywhere I can see it. Anyway, the first two calls: the first one 20-30 minutes, the second one about 20-30 minutes I was put on hold while the person tried to figure it out and both times I was disconnected and they never called me back! the third time I got a guy saying I'm "way past my 30 day deadline" (I'm 5 days past it, thanks for exaggerating) when I got so fed up with why I have to pay so much money for somethign that has never worked adn I want it to go away. He said if I want to cancel home security now it will cost another $660 to break the contract. Break the contract? I'm still waiting for Comcast to actually provide the service they contracted for. How am I breaking my contract? Not comcast? so...it will cost me over $1,100 to install and then remove and "break my contract" for a home security system that has never worked. and also: i get to go into comcast "customer service" land to try to do any of this. Which means I will get disconnected and waste a bunch more time again. And since the comcast guys that installed my servie to my home actually cut the AT&T phone wires, i now can't just cancel comcast and get AT&T without another headache on my hands because comcast cut the AT&T cables that go into my house!!! all this, and I owe $738 that is due in 4 days! I think the only thing Comcast worries about are accounts payable. I don't think I've ever wasted this much time for nothing and been this angry and dissapointed with a service provider. there...all that venting and I'm still in the same place, which is nowhere. Now that I think about it, the fact that comcast cut the telephone cables going into my house really takes the cake for me.

Tdamb wrote:
Now that I think about it, the fact that comcast cut the telephone cables going into my house really takes the cake for me.
Typically the phone line is just disconnected in the phone compay's box on the outside of your house (it's called the NID). In some cases the tech may not be able to access the NID so they may physically cut the phone company's feed. It's a technical requirement because landlines carry voltage which interferes with the operation of VOIP phone systems. You would need to do the same thing with Vonage or other whole house VOIP systems.
Edit: I see someone already escalated your issue to corporate, so you should be hearing from someone at Comcast soon.

HT4587 Hi, I want to set up a sound system in a new house using apple equipment. I have few sets of Bose speakers that I would like to utilise, my question is - what do I need to set it up and how do I do it with regards to AirPlay? Thanks

Hi, new to the forums and apple tbh.
Moving into a new house and want to set up a sound system, thought apple would be the way to go as I have iPads, iPhones, iPod touch and nanos. I also have a few sets of Bose speakers which I would like to incorporate. What I am wondering is, what else do I need to buy to do this? Do I need seperate devices to attach to each speaker? Do I need a new router? And how would I configure it?
Ideally I would like 4 rooms each with their own speakers that could play simultaneously.
Thanks in advance!!!!

First, please check out the following Apple Support article for details on setting up an AirPort Express Base Station (AX) for iTunes streaming. Note: You will need a separate AX for each set of speakers that you want to stream to. Also, note that you can stream a single audio file to one or more speakers, but you cannot stream separate audio files to different speakers simultaneously.
Second, the Bose speakers you mentioned would need to have an audio input jack, either analog or optical digital to receive the stream from the AX. As you know, Bose makes a number of different speaker/home theatre audio options. If your specific model of speakers do, then it's just a matter to use the appropriate audio cable between the audio port of the AX and the speakers.

Connection speed new house

I moved into my new house on the 1st of this month from only 4 houes away down the road wherei was getting about 12mbp/s speed.
Soon as i moved here i was getting 10 then went down to 2mbs. I contacted them last week and said seemed unstable but seems ok now so removed a 2mb block i found they put on. i think the unstability may have been me turning router in and of few times...
Since then i havent seen a massive rise omly to 4mb/s and a disconection every day. will my speed go back to what i was getting before?
here are my stats:
Uptime:   0 days, 6:30:21
Modulation:   G.992.3 annex A
Bandwidth (Up/Down) [kbps/kbps]:   1,127 / 4,463
Data Transferred (Sent/Received) [MB/GB]:   268.53 / 1.45
Output Power (Up/Down) [dBm]:   12.5 / 0.0
Line Attenuation (Up/Down) [dB]:   15.5 / 26.5
SN Margin (Up/Down) [dB]:   6.0 / 12.0
Vendor ID (Local/Remote):   TMMB / IFTN
Loss of Framing (Local/Remote):   0 / 0
Loss of Signal (Local/Remote):   1 / 0
Loss of Power (Local/Remote):   0 / 0
Loss of Link (Remote):   0
Error Seconds (Local/Remote):   1 / 0
FEC Errors (Up/Down):   0 / 0
CRC Errors (Up/Down):   0 / 2
HEC Errors (Up/Down):   0 / 2
Line Profile:   Fast

bt speed test:
Download speedachieved during the test was - 3579 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :4463 Kbps(DOWN-STREAM), 1127 Kbps(UP-STREAM)
IP Profile for your line is - 3937 Kbps
Upload speed achieved during the test was - 852 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1127 Kbps
The phone line seems to be quite new with a openreach box installed upstairs in same room as water boiler if makes any difference? we have no other sockets installe in thehouse. will try the test socket maybe
don't have wired phone but tried with ours dect phone and no noise really heard. using homeplugs for wired connection bt same speeds when plug straight in upstairs.
Hasnt been connected long as disconnected itself. was connected about 20 hours before last auto reset. wondering whether to get them to install the line downstairs instea or upgrade to new hub?
In

New house need phone line

i have just moved into a house and there is a bt box but when i plug a phone in there is nothing.
the previous owners had virgin tv but stipulated that a bt phone line was connected to the house. I ideally would like to get phone and broadband from o2.
What charges would i incur for activating this line? also would i then have to pay line rental to bt as well as monthly payments to 02 for their service?
thanks

The standard charge for re-connecting a line is the same as for installing a new one - £127.99. There are discounts available, but only if you sign up for BT services.

Moving to new House

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