Moving workitems between SRM inboxes

Is there a way I can move work items from multiple user inboxes to a single inbox? I can use swi2_freq to view their items, but don't seem to be able to move the items or reassign an different agent. Is there an easy solution to this? I have lots of workitems I want to process, but they are spread out in many inboxes so I'm having to log-in and out of each user to process them. It would be much quicker if I could just move them all to one user and process them that way. Any thoughts?
Thanks in advance

Hi
<u>Which SRM version are you using ?</u>
<b>Please go through the links below -></b>
Re: How to handle when the "approvers" goes out of the company ? :-(
Re: How to re-instate the deleted Position of the user into Org structure.
Re: Need help to "access" deleted users's inbox & reassign work items
Re: Want to know about substitute functionality in SRM
Re: SC to be removed from Inbox
Re: How to delete Missed Deadlines WorkItems from user's inbox.
Re: Part-time working of an employee
Do let me know.
Regards
- Atul

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Filtering workitems from SRM approval Inbox

Is there a way to filter non shopping cart related workitems from the "Approval" in box in SRM. We have some custom workflows for E-forms and would like filter these from showing up in the SRM approval inbox.
Thanks in advance for any suggestions.
Regards,
Ram Enaganti.

Hi Ram,
Just curious - if the users aren't going to receive the e-forms work items from the SRM system in their SRM inbox then how are they ever going to execute them?
The easy answer (assuming you have Portal) is to pull all your SRM work into the Universal Worklist and use the UWL configuration to create different views for the different types of work.
Trying to do the same thing in SRM would be a pain and would involve modifying either function module BW02 or the BBPAPPROVAL html templates.
Regards,
Jocelyn

Workitem remains in inbox even after execution

Hi all,
I am facing a problem with the removal of workitem from the inbox. I have searched the net and found that this problem has been faced before by people but I could not get any solution to this.
I have a workitem in the inbox. I click it and execute it. After completion when I return to the inbox, the workitem is still displayed there. A single refresh of the inbox also doesn't work. I need to log off and log on again to the portal in order to see the refreshed list in my inbox.
But the workitem doesn't get removed from the inbox as soon as it is completed. I can even click the same workitem second time and see the same screen again - but this is not reauired as the work is already done.
It seems to be due to some time delay between the synchronization of the ESS and the database.
If anyone has solved this issue before please tell me how I can remove the workitem from my UWL inbox as soon as it is completed.
Points are sure to be awarded for good answers.

Hi Sanghamitra,
Please apply the note 1501377.
Thanks!
Swarnaprakash

Customer Workflows Not Working from SRM Inbox

Hi everyone,
We are upgrdaing our EBP v3.5 system to SRM 5.0 (SRM SERVER 5.5 SP 5).
We are using integrated ITS and have many bespoke workflows which need to executeable in the SRM inbox via the integrated ITS and ultimately the portal (EP 7.0).
We have various issues with our bespoke workflows not working. The 2 errors we have found are:
1. When the users click on the workitem from the SRM inbox they sometimes see 'Service Cannot be Reached' error.
2. Other times they see the workitem details with no user decision buttons shown.
3. Other times the user decision buttons are shown but if the user clicks on one, they see a blank page with text "workitem currently locked by user WF_BATCH" at the top. This is an 'advance with dialog' task which works fine via SAPGUI.
Any ideas on any of the specific issues, or anything which we need to do generally to get custom workitems to be executeable via the ITS?
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Hi abhijit,
I checked that but I set it to blank in debug mode..but its still disappearing...the button disappears after pressing enter on error message.
actually the BADI when I implemented there is one method where I set E_ADD_ON_ACTIVE flag to 'X' to bring that button(recommended by SAP). that method is not getting called...

SRM inbox

Hi All,
I'm suddenly getting the following strange issues in the SRM inbox ( SRM 5.0 )
1. The Long text of the workitem is visible at the bottom of the screen but the workitem does not appear in the list .
2. Employee creates shopping cart , and approval workitem is being sent to the employee himself instead of the approver . After some time the workitem vanishes from the employee inbox and moves into the manager inbox .
So in effect , the employee or the approver is seeing the long text at the bottom of the screen without a workitem in the list , sometimes workitems which he is not responsible for etc but this is automatically getting corrected after a few minutes .
Looks like a refresh issue but cannot track down why this is happening . This is urgent as we are going live in a few weeks .
Regards,
Radha

Hi Sue,
Yep - irritating.
2 options:
1. Use the SAP EP 6.0 UWL as your SRM inbox - where of course you do have the preview pane.
2. Custom coding - e.g. read the work item long text, replace variables and display the whole thing in a tooltip against the work item line. Not fun.
But the thing is - if you've made it that far, why not just open the work item and look at the shopping cart itself? You can always use sRM screen variants to tailor what columns are included in the SRM item overview, there are icons that highlight if there are any attachments or notes to look at and everything.
You really need to work through the process with your users - otherwises you'll do a whole lot of development that they don't use anyway.
By the way, you can also turn off the approve/reject icons in the inbox list by changing the Dynamic Columns in inbox settings. Much safer.
Regards,
Jocelyn

Regarding SAP SRM Inbox configuration

Hello Guys,
We are in the process of configuring the SRM workflow approvals in Portal.
We made the basic mandatory configurations and we are able to see the workitems in the UWL.
But unfortunately, we need configure the Inbox iView comes with the SAP SRM business package to work.
With the configurations recommended, we manage to get the workitems in the standard Inbox iView.
Only the header items are shown and when opened, a new window opens with just the header. Information of the workitems are not shown. But the same is shown in Universal Worklist.
We are just wondering what could be wrong.
Any suggestions are welcome.
Thanks and Regards,
Vivek

Hello Siddharth,
Thanks for the quick response.
I think it is POWL. After making some entries in the SRM system table, we are able to get the workitems in the Inbox view, but no details were displayed.
We tries modifying the xml
<ItemType name="uwl.task.webflow.srm.TS93107952" connector="WebFlowConnector"
defaultView="DefaultView" defaultAction="launchSAPAction" executionMode="default">
<ItemTypeCriteria systemId="SAP_SRM" externalType="TS93107952" connector="WebFlowConnector"/>
<Action name="launchSAPAction" groupAction="" handler="SAPIACLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes"
launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
<Properties>
<Property name="display_order_priority" value="5"/>
<Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
<Property name="openInNewWindow" value="yes"/>
<Property name="IAC" value="BBPCF02"/>
</Properties>
</Actions>
</ItemType>
We just want to see the workitem details like we do in the UWL.
Thanks and regards,
Vivek

Workitem in SRM

What is workitem in SRM?

Hi,
Workitem is runtime version of workflow task. Responsible person will get workitem in his/her workflow inbox.
Regards,
Masa

When approving a PO through SRM inbox, the 'Back to Approval' link ismissin

When approving a PO through SRM inbox, the 'Back to Approval' link ismissing

The issue that you have reported is not a bug, but a strandard. Once the
application is integrated to the Portal, the navigation between screens/
transaction is handled differently and should not be compared to ITS.
In EP, you will have to use the Portal's 'Back' button to navigate back.
Please refer to note # 933450 as the correction is the same for this
issue also.
The link has been removed because navigation in EP is handled
differently as compared to ITS. In EP you use the EP's navigation and
not ITS links like ('Back to Sourcing') or ('Return to Change Version')

Identify if Approved via SRM inbox or by email

Hi,
Is there a way of identifying which Shopping Carts were 'Approved' from within the SRM inbox and which ones via email?
Regards,
John

Basically if a SC approved via offline email, It should be proceed by WF-BATCH user ID (I mean the inbound email) and passed the decision to the workitem.. There should be some standard workflow table should be there to store this log..
I will try to find you..
Note: your concentration should be more on workflow standards tables only..
Thanks!!
Bharath

IOS 7, Moving messages between Exchange accounts

Hi,
Can't find any help on this issue:
I have two Exchange accounts set up on my iPhone (and iPad), and both work well interms of sending and receiving e-mails. As I frequently get messages addressed to one address that "belong" to the other, I want to move these after processing them to the right folder under the other account.
ios 7 seemingly caters to this by allowing me to "move up" from the current account and see the other accounts. BUT, the other Exchange account is grayed out, so moving messages between the accounts is impossible.
This is perfectly possible on the Mac in OS X, so I am not sure why this should be infeasible on the phone?
Any ways to get around this?

Hold on, maybe you can. Try this and see if it works...
Select the account and message you want to move.
Tap the folder icon under the message
You should see at the top left of the screen <Inbox. Tap that.
You should now see <Accounts. Tap again.
Select the accoun, then the folder you want to move the email to.
Looks like it does work for me. Learn something new every day! :-)

How to keep the reserve workitem in the inbox

Hi,
i am working with Two level PO approval process.
approver as an four option 1.to display the report 2. edit 3. release 4. reject .
whoever the approver chooses the option 1 &2 ( to display the report ) the report should be displayed ( custom report) to the approver and it should keep the workitem back to the inbox.
i debugged the SAP standard functionality for Cancel and keep the wokitem in the inbox.but i didn't get how to use the same in my program.
my workflow should behave as same as cancel and keep workitem in the inbox whenever approver chooses to display the report.
please can any one help in achieving this functionality.
advance thanks .
regards
pave.e.e.

At <a href="http://help.sap.com">http://help.sap.com</a> you will find documentation for exit_cancelled. Just go to <a href="http://www.google.com">http://www.google.com</a> (or if you are using <a href="http://www.mozilla.org/firefox">Firefox</a> simply use the search function in the top right corner) and enter the following as search criteria:
site:help.sap.com exit_cancelled
You will find the documentation of the macro easily.
It is not easy for anyone here to say whats wrong with a custom report that doesn't display. There are always several possible reasons, but you (or another good ABAP-programmer) should be able to locate the problem by debugging.

Mapping of Intercompany transaction between SRM & SAP R/3

Hi SRM gurus,
We have a scenario where the client wants intercompany transactions to be mapped between SRM & R/3.
i) they say according to interco transactions, using SRM PO, the following journal entry will be posted upon GRN:
                    Dr           Expense
                         Cr          A/P to Co Code 1 for SRM Vendor code
Question : if co code 1 recognizes A/R in Intercompany code, can we match the balance i.e : is it possible to recognize "A/P to Co Code 1 for SRM Vendor code" as Intercompany balance
ii) When Co. 1 pays for pdts / services on behalf of Co. 2, an intercompany, the journal entry will be as follows :
Co. 1 : Payment voucher (FB60)
a) on GRN :
                    Dr   Prepaid promotion
                          Cr    GR/IR Clearing
b) on IR :
                    Dr    GR/IR Clearing
                          Cr    A/P to Vendor
Co. 1 : Journal Entry (FB70)
Charge to Co. 2
                    Dr. A/R from Co. 2
                          Cr. Prepaid Promotion
Co. 2 : Journal Entry (MIRO)
On Invoice Recipt to Co. 1
                    Dr. Expense
                          Cr. A/P to Co. 1
Is it possible to make a set of journal entries as below by make config changes in SAP R/3 :
Co.2 :
Upon GRN : Dr Expense
                       Cr GR/IR Clearing
Upon IR :   Dr GR/IR Clearing
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Co.1:
Upon IR :   Dr. from Co. 2
                       Cr. A/P to Vendor
The client wants to track the above postings scenario through old vendor code which is used as SRM vendor code and which is same as maintained in R/3 vendor master "Previous acct. no." field in Accounting view. To me the above entry on IR in R/3 is not at all feasible.
Like to have your expert suggestions on the above scenario how to map b/w SRM & SAP R/3.
Rgds,
Samik

Hi. What exactly are you looking for with the vendor material number? Note 444976 and 412817 are about it not transferring, butthey are very old, you have not said what version of SRM you are using.
For the goods receipt, I doubt there will be a note to let you set the posting date or document date in the backend based on approval date, but you can easily use BBP_DOC_CHANGE_BADI method BBP_CONF_CHANGE to set this date to whetever you want.
Regards,
Dave.

Table linkage between SRM PO to SRM confirmation

Hi,
We are in SRM 7.02 EC. SRM SC-->SRM PO-->SRM confirmation-->replicate in to backend as GR
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I have check table BBP_PDCON and SRRELROLES for SRM PO. No data available.
In SRM system If I know confirmation number, I can get PO number but not otherway round ?
Regards
Dayal

Hi Sankara,
I am not satisfy with answer.
My question : I have SRM PO , what is the confirmation number aginst the PO line item
Can I see confirmation number in BBP_PD for object 2201 ? if yes which table
or is there FM, I will put PO object id /GUID then result will confirmation number? if yes which FM and internal table
I know that if i have confirmation I can see PO number under BBP_PD. But I want otherway round.
Regards
Dayal

Differentiate between SRM Confirmation and Confirmation Cancellation

We have a requirement to differentiate between SRM confirmation and cancellations. In POWL both looks same.
1. Is there any way we can assign different number ranges for confirmations and cancellations
2. Is there any other solution, from the POWL we can differnetiate these two documents
Thanks

Hi,
Check in the confirmation POWL status
1. SRM confirmation posted -- Status - Posted in the Backend
2. SRM confirmation cancelled -- Status -Document deleted.
Check this status
Regards
G.Ganesh Kumar

Key functional differences between SRM 7 and SRM 5

Dear All,
I urgently need to put togther a comparison document thst list key functional differences between SRM 7 and SRM 5.
NB. i donot have access to service marketplace.
sheena.roberts(AT)yahoo
Thanks
Edited by: Sheena Roberts on Jan 18, 2011 11:21 AM

Hi Sheena,
Go to difference between srm 5.0 and 7.0
Regards
Vishal Pd

Moving workitems between SRM inboxes

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