MSE 3310 unreachable from NCS PI

MSE3310 has been up and running almost a year now and talking to the NCS Prime Infrastructure server with no problem.  This morning arrived and checked the wireless via NCS Prime and now it shows the MSE as unreachable.  The MSE and the Prime servers are both virtual and on the same network.  I am able to ping to and from the MSE and Prime cli's with no problem.  I have tried reboots and restarting the MSE services with no luck.  Waiting on response from TAC, but was hoping somebody else had experienced this issue.  Thanks for any info.

As per Matrix these version are compatiable:
If the MSE is unreachable from NCS make sure the service is running using one or all of these:
[root@MSE /]# /opt/mse/setup/msed status
[root@MSE /]# /opt/mse/setup/msed start
[root@MSE /]# /opt/mse/setup/msed restart
Regards

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    -bash-3.00# netstat -rn
    Routing Table: IPv4
    Destination Gateway Flags Ref Use Interface
    127.0.0.1 127.0.0.1 UH 4 61 lo0:1
    -bash-3.00# route add default 131.247.16.254
    add net default: gateway 131.247.16.254: insufficient privileges
    --- zone www ---
    -bash-3.00# netstat -rn
    Routing Table: IPv4
    Destination Gateway Flags Ref Use Interface
    default 131.247.16.254 UG 1 47
    131.247.16.128 131.247.16.131 U 1 13 bge0:2
    224.0.0.0 131.247.16.131 U 1 0 bge0:2
    127.0.0.1 127.0.0.1 UH 4 108 lo0:2

    ifconfig -a will show when you have a duplicated IP address.
    It appears along with the text values for the interface flags ie
    host-u010|global$ ifconfig -a
    lo0: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index
    1
    inet 127.0.0.1 netmask ff000000
    bge0: flags=9040843<UP,BROADCAST,RUNNING,MULTICAST,DEPRECATED,IPv4,NOFAILOVER> m
    tu 1500 index 2
    inet 10.236.93.156 netmask ffffffc0 broadcast 192.168.93.191
    groupname data
    host-u010|global$
    You would see DUPLICATE or DUPLICATED in that field, and the flags would be different. Sorry, I don't have a duplicate IP situation going on right now, but my memory says it looked something like this:
    host-u010|global$ ifconfig -a
    lo0: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index
    1
    inet 127.0.0.1 netmask ff000000
    bge0: flags=9040843<UP,BROADCAST,RUNNING,MULTICAST,DEPRECATED,IPv4,NOFAILOVER,DUPLICATE> m
    tu 1500 index 2
    inet 10.236.93.156 netmask ffffffc0 broadcast 192.168.93.191
    groupname data
    host-u010|global$
    Cheers,

  • Cant add MSE 7.4 to NCS 1.2

    Hi Guys,
    I am experiencing the same issue that is described here:
    https://supportforums.cisco.com/thread/2159887#sthash.li7gjM3I.dpuf
    Please note that this is a new install of both NCS and MSE.
    Both NCS and MSE are running on the same VMware box
    Both are in the same subnet 10.1.50.X - NCS 10.1.50.100 and MSE 10.1.50.101
    From both consoles; NCS can ping MSE and MSE can ping NCS
    In NCS (1.2) when i attempt to add an MSE i get the error -
    "No response from Server. It may be unreachable, or server is down or   HTTPS connection to server failed."
    When i change the default username "admin" to something different say "admin1" i get the following error -
    "Login Failure: Incorrect login credentials. You have entered an incorrect username or password. Please try again."
    So when i leave the default username and password and enter the IP of the MSE (10.1.50.101) it tells me that it is getting no response and when i change the default username it tells me that the login is incorrect!!!
    I have reinstalled the MSE 3 times
    I have tried different browsers (Firefox, IE, Safari)
    I have restarted the network services on the MSE
    Can anyone else offer any advice?
    Thanks
    Mark Julier

    Hi Scott
    These are my outputs:
    MSE STOP ------------------------------------------------------
    [root@DAMSE01 ~]# /etc/init.d/msed stop
    Stopping MSE Platform
    Shutting down framework and services ...
    Shutting down framework and services .............
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    MSE START -------------------------------------------------
    [root@DAMSE01 ~]# /etc/init.d/msed start
    Starting MSE Platform
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `nat': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    Starting Health Monitor, Waiting to check the status.
    Health Monitor successfully started
    Starting Admin process...
    Started Admin process.
    Starting database ....
    Database started successfully. Starting framework and services ............
    Framework and services successfully started
    MSE Status ------------------------------------------------------
    [root@DAMSE01 ~]# /etc/init.d/msed status
    STATUS:
    Health Monitor is running
    Starting MSE Platform, Waiting to check the status.
    MSE services are up, getting the status
    Server Config
    Product name: Cisco Mobility Service Engine
    Version: 7.4.100.0
    Health Monitor Ip Address: 1.1.1.1
    High Availability Role: 1
    Hw Version: V01
    Hw Product Identifier: AIR-MSE-VA-K9
    Hw Serial Number: DAMSE01.digitalairwireless.com_e3290306-83f0-11e2-b92c-000c29f9ba2a
    Use HTTP: false
    Legacy HTTPS: false
    Legacy Port: 8001
    Log Modules: -1
    Log Level: INFO
    Days to keep events: 2
    Session timeout in mins: 30
    DB backup in days: 2
    Services
    Service Name: Context Aware Service
    Service Version: 7.4.0.38
    Admin Status: Enabled
    Operation Status: Up
    Service Name: WIPS
    Service Version: 1.0.4041.0
    Admin Status: Disabled
    Operation Status: Down
    Service Name: Mobile Concierge Service
    Service Version: 2.0.0.37
    Admin Status: Disabled
    Operation Status: Down
    Service Name: Location Analytics Service
    Service Version: 1.0.0.12
    Admin Status: Disabled
    Operation Status: Down
    Server Monitor
    Server start time: Sun Mar 03 16:40:00 GMT 2013
    Server current time: Sun Mar 03 16:46:52 GMT 2013
    Server timezone: GB
    Server timezone offset: 0
    Restarts: 4
    Used Memory (bytes): 111663584
    Allocated Memory (bytes): 514523136
    Max Memory (bytes): 514523136
    DB virtual memory (kbytes): 0
    DB virtual memory limit (bytes): 0
    DB disk memory (bytes): 2048272000
    DB free size (kbytes): 0
    Context Aware Service
    Total Active Elements(Wireless Clients, Tags, Rogue APs, Rogue Clients, Interferers, Wired Clients): 0
    Active Wireless Clients: 0
    Active Tags: 0
    Active Rogue APs: 0
    Active Rogue Clients: 0
    Active Interferers: 0
    Active Wired Clients: 0
    Active Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients, Tags) Limit: 100
    Active Sessions: 0
    Wireless Clients Not Tracked due to the limiting: 0
    Tags Not Tracked due to the limiting: 0
    Rogue APs Not Tracked due to the limiting: 0
    Rogue Clients Not Tracked due to the limiting: 0
    Interferers Not Tracked due to the limiting: 0
    Wired Clients Not Tracked due to the limiting: 0
    Total Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients) Not Tracked due to the limiting: 0
    Context Aware Sub Services
    Subservice Name: Aeroscout Tag Engine
    Admin Status: Disabled
    Operation Status: Down
    Subservice Name: Cisco Tag Engine
    Admin Status: Enabled
    Operation Status: Up
    so the two errors that are given are:
    when i stop
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    and when i start:
    iptables v1.3.5: can't initialize iptables table `filter': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    iptables v1.3.5: can't initialize iptables table `nat': iptables who? (do you need to insmod?)
    Perhaps iptables or your kernel needs to be upgraded.
    Let me know your thoughts
    Thanks
    Mark

  • Cisco Nac 3310 Upgrade From 4.1.6 to 4.7.2

    Hi,
    I've to upgrade the NAC Enviroment from 4.1.6 version to 4.7.2 version.
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    2 CAM
    2 CAS
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    On Cisco WebSite i found that upgrading to 4.7.2 is possible by this way: 4.1.6 --> 4.1.8 --> 4.5.1 --> 4.7.2. I think that the direct upgrade 4.1.6 --> 4.5.1 is possible. Can you confirm me that?
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    2) Can you tell me the downtime for the upgrade 4.1.8 --> 4.5.1?
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    Thanks you very much, really appreciate your help!
    I will follow the procedures that Cisco indicates and i hope that everything will work fine!
    http://www.cisco.com/en/US/docs/security/nac/appliance/release_notes/418/418rn.html#wp75888
    http://www.cisco.com/en/US/docs/security/nac/appliance/release_notes/45/45rn.html#wp75888
    http://www.cisco.com/en/US/docs/security/nac/appliance/release_notes/47/472rn.html#wp75888
    I noticed that the tar.gz for the 4.7.2 frome 4.5.x upgrade is an ISO file. Is this the correct file?
    The attach image shows the content of the file: cca_upgrade-4.7.2-from-4.5.x-4.6.x.tar.gz
    Is right?

  • Migrating from NCS 1.0 to Prime Infrastructure 1.2

    Hi friends
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    Mohit

    Marvin Rhoads wrote:Your PI 1.2 also includes the right to install and use LMS 4.2 - a separately installed and licensed server.If you want Assurance (or Compliance) licenses for PI, they will have to be ordered separately. The license files delivedred when you buy those product SKUs will allow you to use those features. The starting point (base) in PI 1.2 is Lifecycle.
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