MSS problem.

I just imported the MSS Business Package and my client has chosen some functionality in "My Staff".  I ahve created an "R3 dedicated system" in my landscape that all the iviews point to.  My problem is that when I preview the iviews, some of them give me some partial screens, and others do nothing, but no errors.  With the exception of "null pointer exception" on one iview.  Any one have any ideas on where to begin.  Also Im not sure if the backend is configured, it is an R/3 4.7 SR1 110, IDES system.
Thanks
Jeremy

Hello Jeremy,
That is a difficult question to answer.  First off, do you mean the My Staff or My Budget areas of MSS? 
At a bare minimum, for the HR side, you must have a well defined Org. Management structure, and your MSS user mapped to a "Chief", or manager user in this structure.  Typically, this means that infotype 105, subtype 0001 ofthe R/3 user contains the Portal user id.  From there, it depends on the workset.  Logically, if you are looking at an Appraisal iView, you should have appraisal data for the employee in question, etc.
For all areas, there are extensive configuration guides available on the SAP Service Marketplace MSS site: http://service.sap.com/mss.
-Jeremiah

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    I am getting the same error:
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  • ESS/MSS problem with UWL

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    > Hi,
    >
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    Jonas Augustine skrev:
    > Massimo Rosen skrev:
    >> Hi,
    >>
    >> Jonas Augustine wrote:
    >>> we are running our web on a netware 6.5 server with apache. PIX users
    >>> with latest software on PIX can not browse our site anymore because of
    >>> mss exceeded. It works fine our windows servers with IIS.
    >>
    >> Well, first things first, how do you know it's a MSS alias MTU problem?
    >> And if you already know this, you most likely ad to have traces taken
    >> that show it, and that should mean you already know why the MSS problem
    >> occured too?
    >>
    >> Anyways, for MTU problem to occur, *all* of the follwoing must be true:
    >>
    >> 1. The to be transfered packets must have DF (don't fragment) set. This
    >> is usually the case today with most TCP apps, so we can use that as a
    >> given.
    >>
    >> 2. The sender and final receipient of the connection have to agree on a
    >> bigger MTU than some of the *intermediate* routers between them are able
    >> to transfer.
    >> 3. ICMP packets are either blocked somewhere, *or* the router which has
    >> the smaller MTU (see point 2) is completely misconfigured to not sent
    >> ICMP messages telling the sender that it's MTU is too big.
    >>
    >> 4. The sender of the too big packets must have TCP blackhole detection
    >> disabled.
    >>
    >> The best way to attack this problem is to solve #3, if that really turns
    >> out it's impossible (and some firewall lunatic that claims that ICMP is
    >> evil is no reason for it being impossible), then #4. On Netware, that's:
    >>
    >> "Set TCP Path MTU Black Hole Detection and Recovery=on"
    >>
    >> Note that this will badly increase timeout times on connections that
    >> really aren't working properly, that's why it's a last resort setting.
    >>
    >> CU,
    >
    > Hi
    >
    > log from PIX firewall when connecting to http://www.perstorp.se (netware
    > 6.5 apache)
    > Dropping TCP packet from outside:194.23.101.3/80 to
    > inside:193.17.67.1/55747, reason: MSS exceeded, MSS 1380, data 1460
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    >
    >
    > Answer to point 2 from Cisco:
    > The 7.0 release introduces several new security enhancements, one of
    > which is a check for TCP endpoints which adhere to the advertised
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    > packets to the client that are larger than the advertised MSS. Before
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    > Appliance. With the security enhancement included in the 7.0 software
    > release, these packets are dropped by default.
    >
    >
    > Complete URL from Cisco:
    > http://www.cisco.com/en/US/products/...804c8b9f.shtml
    >
    >
    > I will try "Set TCP Path MTU Black Hole Detection and Recovery=on" !
    >
    > /Jonas
    I have talked to the customer and we have decided to migrate the server
    to SLES.
    I will still try "Set TCP Path MTU Black Hole Detection and Recovery=on"
    before migrate..
    /Jonas

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