Multifunction printers display menu, photosmart plus e all in one B210 series

Display menu says there's a memory card error. Unable to use the regular menu or copy. I haven't used a memory card. Followed the instructions in troubleshooting.

Hi there,
Try downloading and running the Hardware Diagnostic Utility located here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/h...
It can fix a lot on its own and if not give a better idea of what is going on. let us know the results.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Similar Messages

How do I scan from my hp photosmart plus e-All-In-one B210 series printer

I have a hp photosmart plus e-All-in-one printer and have tried to scan to my Mac 10.6.8 desktop computer.

You might need to install software from HP for your printer.

How do I print pictures? HP PhotoSmart plus e all in one B210

I have been trying to print pictures off my Android phone and my computer and no luck! I got one off the computer but it printed of regular paper instead of the photo slot even though I chose the photo slot... It keeps saying that my email was discarded because it looked like spam or was corrupted when sending it from my phone. What am I doing wrong?

Hi TequilaRose7,
Sorry you are having trouble. Photos that are less then 100 DPI will be discarded with ePrint. Some Android phones default camera settings are less then 100 DPI. These settings can be changed for future photos taken with the phone in camera settings. (Increase the resolution) I think the HP ePrint Home and Biz App may work well for you. Download from the Android Market. Click here for more information on this free App.
Although I am an HP employee, I am speaking for myself and not for HP
Say "Thanks" by clicking the Kudos Star in the post that helped you.
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Not Able to Find Drivers for HP Photosmart Plus e-All-in-One Printer B210e

I have an HP Photosmart Plus e-All-in-One Printer B210e. I went to try and get drivers for it and I either get a page that says
404 Page Not Found
Try going back to Support Home
The other page I get when I look for drivers is for HP Photosmart Plus e-All-in-One Printer series - B210 and I click on Software and Driver I get window on the screen to select my model. The models listed are B210a/B210b/B210c. B210e IS NOT LISTED. Where are the B210e drivers.
dv6500t (Windows Vista SP2 x86)/dv7-1275dx Windows 7 Home Premium SP1 (x64)/HP Photosmart Plus e-All-in-One Printer B210e/MacBook Pro (Mac OS X 10.7.5/Windows 7 Professional (x64) SP1)

Hi
Try http://ftp.hp.com/pub/softlib/software12/COL34268/mp-109398-3/PSB210_1315-1.exe
The installation is also possible with HP Printer Install Wizard for Windows:
http://ftp.hp.com/pub/softlib/software12/COL50403/mp-122330-1/hppiw.exe

HT4356 I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1). For some unknown reason neither one can now print. I keep getting a message that the printer is no longer avail

I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1). For some unknown reason neither one can now print. I keep getting a message that the printer is no longer available. My MacBook continues to print ok. Any ideas?

Reboot everything. Router, printer and pad. If it used to work, it will again. It just lost itself somewhere.

Control Panel on HP Photosmart Plus e-All-in-One Printer - B210

The touch screen control panel on my HP Photosmart Plus e-All-in-One Printer - B210 has stopped working. I am able to use the Home button and others around the touch screen, but when I touch something on the screen it will not work.
Any suggestions?!

Hi Alloest,
I see that you're having problems with your printer control panel. I would take a look at the document below.
Photosmart B210
Let me know how it goes.

HP Photosmart Plus e-All-in-One B210a Printhead

I have the HP Photosmart Plus e-All-in-One B210a. I have not had any issues with it until now. It has barely been used. I just now took all of the plastic off of it. I turned it on and I get a "Printhead Problem" message on the touch screen. I have done everything on the HP support site to try to fix it, and it still didn't work. Please help! This printer is practically brand new. It should be working, not having issues!!

If it's out of warranty then one option might be to purchase a new printhead at the HP Part Store. The part no. is CN643A. More details in the link below....
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02137878
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart Plus B210a all-in-one won't display any networks in the list.

Hi, I recently purchased a HP Photosmart Plus all in one printer and I've been having trouble with it from day one.
First off, it won't connect wirelessly.
It won't display any networks in the list when searched for, it won't take my network details when I manually input them and it won't take any static IP address I've tried from other suggestions.
Secondly, the print quality is very bad. Streaks and fading are occuring and after using up 70% of my ink trying to sort it out through troubleshooting it's still bad.
It's extremely important for me to be able to have web access using the printer as all members of my household use it and it'll get fustrating having to car laptops and computers around to print.
Can anybody help at all?

Top line says "The wireless radio is not functioning. Contact HP support"
I take this as a very bad sign and needs replacing?
The tests I done produce streaks, fading and lines. I printed off two photos, one from a memory card and one from a scan. The memory card produced heavy blocked lines of color and the scan was just dull.
I'm using a Wanadoo Wireless Livebox and Windows 7 64 Bit
One other question... is this like a brilliant printer for photos mainly? I'm a Graphics design student and although my final prints are made from home I would like accurate and decent printouts for my portfolios. Should I keep this or go for another one with similar features and better print quality?

HP Photosmart Plus e-All-in-One Printer B210e Does Not Print Through Wireless

I am using Mac OS X 10.7.3 on a wireless connection. I went to print, HP Utility gave me the following error message:
The printer may not exist or is unavailable at this time
It was not being used by anything else at the time. Then 2-3 minutes after I got that first error message HP Utility gave me another error message:
The printer is not responding
Then on the printer touch screen display I touched the wireless icon, chose Run Wireless Network Test, and got an error message:
Load paper into Main Tray.
The tray had plain white paper (10-15 sheets) in a nice neat stack as far back as it would go. I took the stack just to be sure it was still in a neat stack and put it in as far as it would go and pressed OK on the touch screen display and I still got the same message. Then I decide to turn the printer off using the power button, waited about a minute, and then pressed the power button to turn it on. When I did I got another error message:
Improper Shutdown
To avoid damage, use On button to shut down. Do not unplug the power cord or turn off the power outlet to shut down the device.
How is that an improper shutdown when I did use the power button to turn it off. Why is it telling me that I need to use the power button to turn it off then back on when I did use the power button to do that. What is the issue and how do I fix it. I did not have this issue with Mac OS X 10.7.2, but I do now agter the 10.7.3 update. As of right now the only way I can print from Mac OS X is using a USB connection. I can print through a wireless connection using my Windows 7 partition on the same MacBook. I am starting to think that this printer is not Mac OS X 10.7 Lion compatible.
I have a Time Capsule (3rd Generation) with the current firmware for it and the current the current AirPort Utility for Mac OS X installed.

SthrnDixieCowgirl wrote:
I don't know how to remove and add printers unless I had to format my hard drive for a completely different reason and reinstalled the printer that way.
To remove the printer, open System Preferences > Print & Scan. You will see the HP in the Printers list. Click on it once to select it and then press the minus button under the Printers list to remove it.
With this done, click the plus button under the Printers list to add the printer. With the Add Printer window open and the Default view selected, the HP should appear in this view. Select it and the Print Using menu should change to the supporting printer driver. When this happens, click the Add button to complete the creation of the printer queue.
SthrnDixieCowgirl wrote:
I have heard other people have issues with 10.7.3 for other reasons and I should have waited until 10.7.4 came out before updating and I didn't and now there is nothing I can do to go back to 10.7.2
You cannot believe everything you read. For every person that had a problem after installing the .3 update, a hundred more had no problem.
But if you wanted to go back to 10.7.2, then you can use Time Machine to do this. If you are not using Time Machine then you need to start doing so. At least the update only stopped you from network printing. What if it had stopped you from using the Mac?

I have a : HP Photosmart Plus e-All-in-One Printer - B210a, Problem with latest software update

I have just installed HP update PSB210_231.exe . The result is that the HP B210a support software on my Windows 7 Dell PC has suddenly lost a number of facilities including the ability to review the ink levels or to run diagnostics and tests on the printer.
How can I uninstall or can you provide a fix?

Hi all,
Make sure to remove the current software by going to Start > All Programs > HP > HP Photosmart B210 > Uninstall..
Then go to Programs and Features and remove any remain item of the printer, any item should beging with HP, as well you may see the Read Iris software..
After uninstalling the software reboot your PC, download and install the updated software version below:
http://ftp.hp.com/pub/softlib/software12/COL34268/mp-109398-2/PSB210_1315.exe
I believe the problem should be resolved,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Scanning problem with HP Photosmart Wireless e-All-in-One B110 series

I have installed the captioned printer with my iMac.
The printing and the copying functions are fine, but the scanning function simply cannot work.
I have tried scanning photos to the computer using the available software, i.e. iPhoto, Preview and Image Capture. However, none of them worked. The following error message kept popping up:
The scan cannot be performed because another program has control of the HP imaging device.
Try the following steps. After each step, try scanning again
- Restart the program.
- Close all programs that may be using the device.
- Reboot the computer.
I have tried all the steps, but the problem remains.
I have also tried to use the scanner directly through "Print & Fax" in "System Preferences". Whenever I clicked the "Open Scanner" button, the screen showed the message "Trying to open scanner session..." and then ended with the message "Failed to open a session on the device."
Could someone help me solve the mystery? Thanks a lot.

I had the same problem when I had installed the HP software for that printer on a standard user account on the mac.
After I had uninstalled it and installed on the standard user account and installed the software on an administrator account on the mac, it worked.
That might help you too...

Evernote and HP Photosmart Plus e-All-in-One

Hi everybody,
is there a way to scan directly to Evernote with my HP Photosmart Plus e-All-in-One B210?
Thanky in advance for you reply.

Hi,
You'll find a link here to a post here with detailed instructions on how to scan directly to Evernote.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I'm trying to scan a document into my computer from an printers\hpf7a4f8 (hp photosmart plus b210.

I'm trying to schan a doc into my computer from a Printers\HPF7A4F8 (HP Photosmart Plus B210 series). I'm using windows 7. All other funtions seem to work but when I try to scan the doc, the HP message says it doesn't find the printer (yes, the printer it brought up to ask what I wanted to do).

DAReese13 wrote:
I can't believe that iTunes doesn't have this feature, as even the most basic music players always have this.
It does have that feature. Why would you assume that it doesn't?
DAReese13 wrote:
I'm trying to find an easy way to import my MP3 collection into iTunes without moving, copying or changing it.
Okay, no problem.
If the top bar menu is not displayed in top left of your iTunes Library, use the CTRL+B keys to turn it on:
On that menu, use File/Add Folder to Library and navigate to the folder you wish to add:
If you wish to add just one song, notice the File/Add File to Library command on that menu as well.
Alternatively, you can drag-and-drop from the file's location into your iTunes Library.
That's all there is to it.
By the way, it is possible to have Amazon MP3s downloaded to your computer and then automatically added to the iTunes Library by the Amazon downloader. I do it all the time.
Message was edited by: the fiend

OfficeJet Pro 8600 Plus e All in One fax to e-mail help

I purchased this unit yesterday for my office and I would like to have incoming faxes get sent to my computer as an e-mail. I have gone through the digital fax setup process but I am not receiving e-mails notifying me of a fax. Here are some specifics:
HP OfficeJet Pro 8600 Plus e All-in-one printer
Dell Inspiron 570 with Windows 7 64 bit OS
System is on a network but not through a server. Does anyone know how to set up the OfficeJet so it will send me e-mail notification when a fax is received? Any help is appreciated.

Hi,
You may set Fax to Email feature from the printer EWS page:
On the product control panel, touch the Right Arrow ( ), and then touch Setup . The setup menu displays.
Touch the Down Arrow ( ), and then touch Reports .
Touch Network Configuration Page . The product prints a network configuration page.
Locate the printer IP Address / URL to access the EWS:
Type the printer IP Address on you browser to access the EWS page
Click the Fax tab
Click Fax to E-mail / Network Folder under the left column
Click Start Wizard and follow the steps to enable the feature.
Select Forward the Faxes to an e-mail address and proceed.
Follow the steps and provide your email account SMTP settings, similar to those used for Outlook
NOTE: You may contact your ISP to obtain the settings of your email server.
Click Save and Test to verify any of the settings is correct.
If you use a public email server (e.g. Gmail) and cannot find the needed settings, please let me know and i will try helping you to locate the server settings.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper. I would like to have a custom size to work with a card making program.

Can you help me out?
I have an HP Officejet Pro 8600 N911a
When I try to print to a custom print size (2.75" x 6" in my case), I get the same error everyone else is reporting: "Paper detected does not match paper size or type selected. Make sure the paper size or type is correct to continue the job."
I am currently trying to print using Microsoft Word for Mac 2011 version 14.4.5, but I have the same problem with printing from Adobe Reader 9.8.5 or Preview 8.0.
I am running OS X Yosemite 10.10.
My printer's firmware is "up to date" as of 28-Aug-2014.
This is what I did:
1. Open System Preferences from the Apple menu.
2. Click on the Printers & Scanners icon.
3. Click on the + sign under the list of printers to add a printer
4. Click on IP
5. Enter my IP address in the Address field (verified as "valid and complete host name or address")
6. Ignore Protocol field (default is Line Printer Daemon - LPD)
7. Ignore Queue field (default is blank for default queue)
8. Ignore Name field (default is IP address)
9. Ignore Location field (default is blank)
10. Under the Use dropdown menu, I select "Select Software"
11. HP Deskjet 9800 is not an option.
I searched for 9800, but there is no HP printer with that number in the options.
I tried selecting "HP DeskJet 980C - Gutenprint v5.2.3" to see if that would work, but I received the same error message as above. I tried selecting other random HP printers, but so far I've had no luck.
I've been googling about for a way to manually add a printer driver to this "Select Software" list, but I've found nothing (apparently, no one else wants to do this). I did not find a driver download for the HP DeskJet 9800 for OS X Yosemite 10.10 on the Drivers & Software section of the hp.com website.
Additional details on settings for Microsoft Word for Mac 2011 version 14.4.5:
Selected File > Page Setup from menu
Under the Paper Size drop down menu, I selected manage custom size.
- Click + to add a paper size
- Enter "2.75" in width and "6 in" height in the paper size fields.
- Enter "0 in" as the User Defined Non-Printable Area for top, left, right and bottom.
- Double-clicked Untiled in the custom size list and rename the size as Receipt
- Click OK to return to the Page Setup dialog box
Under Settings: Page Attributes:
- Format for "HP Officejet Pro 8600"
- Paper size: Receipt
- Orientation: "tall/portrait"
- Scale: 100%
- Click OK
Select Format > Document and set all page margins to 0.25"
Thank you.

Multifunction printers display menu, photosmart plus e all in one B210 series

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