My 4215 all in one HP printer error message suddenly reads "remove and check right cartridge" .

My all in one 4215 printer suddenly is flashing an error message in the screen saying "remove and check right cartridge"...For what I am checking it is unclear. I have removed and reinstalled the cartridge and it looks OK to me...It is not empty, and the last thing it printed was fine...Help!
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I'm betting that the contacts inside the printer or on the ink cartridge are dirty. This happens over time. The document below will walk you through cleaning the contacts. Let me know what happens.
http://goo.gl/9oXc9
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Error Message on the printer - Remove and check right cartridge

How to fix error message: "remove and check right cartridge" which you have done numerous times, plus cleaned cartridge nozzle. Also, I have turned off power to printer, but nothing changed. Help for HP Officejet 7210 All-in-One needed.
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Funny that multiple people have this problem appear just after 9/1 on multiple printers/all-in-ones. I wonder how many people have this problem and don't report it here. Mine is on a 2710a all-in-one in excellent condition except for this cartridge problem.
My contacts are not suddenly damaged and it is a relatively new well within the expiration date genuine HP cartridge that we have had for more than a few months. It has not been out of the printer nor has the printer been moved. It sits in a clean room with very little temperature variation from 72 degrees. All printers should be so lucky.
This is not the first time nor the first printer I've had cartridge problems with HP printers. This is my third one and I'm done with HP printers. I love all other aspects of the printer but this one is infuriating enough to sour me for good.

Can not clear "Remove and check right cartridge" error

I am trying to fix a 6110xi AIO printer that originally had the error "Remove and check cartridge". I have performed the following steps:
1) Downloaded and attempted to install firmware update HpAiOFWUdate2_2.exe. The software commented that the printer does not need the update and ended itself.
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After installing the new cartridges, the error changed to "Remove and check right cartridge". The printer will now print a test page and print documents as well, but the error persists. The printer will not scan anything at this time, and that is a highly desired operative function. I have also attempted to reset the printer with various power cycles and holding down the ENTER button and then pressing the MENU button, hearing the 3 fast beeps. How can I get the error to clear?

Hi Lifechaser,
I can certainly understand the frustration with all the steps you've done already. I just have a few more questions for you.
Is the printer plugged to a wall outlet? (If not, unplug from the back of the printer first, before moving the power to a wall outlet)
Are you using genuine HP ink cartridges? (If not, trying genuine HP may help resolve the issue)
Get back to me with the results of these two questions and we will go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

1600 all-in-one series printer error message to remove and check color cartridge will not go away

Error message, remove and check color cartridge will not go away even after replacing cartridge (same refilled). Any help would be appreciated.

I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message. Next I removed both cartridges (color & black) from their slots and after pointing a flashlight at the carriage I discovered the bottom of the carriage was covered with ink, so....using over a dozen cotton swabs I cleaned the bottom of the carriage as best i could. Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch.
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I've tried unplugging and waiting 20 seconds
I've put 3 different color cartridges in and the error message only went away with the EMPTY cartridge...which, of course, I couldn't print with!
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Thanks!

Hi there iceefrost,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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My G 85 all in one inkjet printer was working fine until it suddenly displayed "remove and check color cartridge". Now it won't print. I removed both the color and B/W cartridges and cleaned contacts on printer and on cartridges. After re-insertion same message. Removed color cartridge and installed a new color cartridge. Same message is displayed. Any help would be greatly appreciated.
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Hi saratogaphil,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues with an error on printer to Remove and check Cartridges. I have a few different document for you to try. Please click on the following links for Print Cartridge Errors.
You can also attempt to clean the product with the use of the following link on Cleaning the All-in-One as well as Maintenance and Cleaning.
Once last step you can try is Resetting the Printer.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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bamajim,
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Does this also happen when printing graphics from somewhere other than the web ?
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If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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bkaufman43 wrote:
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I have a PSC 2355xi all in one printer. I recently tried to replace the ink cartridges. Error code...Remove and replace color cartridge shows in the printer window. Now the printer will not work at all and I haven't found the fix. HP "Customer Support" has been NO HELP AT ALL!

Hello Kimosabe
If you have not already please try this article it may help with your problem.
Remove and Check Cartrdige Error
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

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I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message. Next I removed both cartridges (color & black) from their slots and after pointing a flashlight at the carriage I discovered the bottom of the carriage was covered with ink, so....using over a dozen cotton swabs I cleaned the bottom of the carriage as best i could. Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch.
I was happy to see that now the error message is gone and my printer is printing again....well, at least for now.

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Followed this proceedure with both cartridges. When they were about half full this would solve the problem temporarily but it returned. As they got down to around quarter full this would not make any difference. Have now fitted a new cartridge and the printer is working as it should. Will have to throw away another quarter full cartridge by the looks of things. I will see how this one performs. Thanks for your help.

Re: the printer says remove and check color cartridge.

How do I fix this problem ... the printer says remove and check color cartridge. I have done this many times. No change it still says the same thing.

Please read this post then provide some details. What printer model? What operating system? Is the cartridge an HP or a third party?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

The printer says remove and check color cartridge.

I have a HP Photosmart C4180 printer. I just put brand new ink cartridges in it today and it still says "Remove and check color cartridge."
Now what?

The troubleshooting steps in the document here may resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Message Edited by marie14 on 07-12-2009 10:37 PM

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( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

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Hi there,
I can't seem to locate the printer you mentioned. Try using this link to locate your printer and posting back with your printer model.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

My 4215 all in one HP printer error message suddenly reads "remove and check right cartridge" .

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