I cannot get my HP officejet 4215 all-in-one to print graphics

how do i get my HP officejet 4215 all-in-one to print graphics. as an example if i print my visa statement the visa logo and bank logos don,t print

bamajim,
Here is a link to a page for your printer that may help with your issue.
The document provides steps to troubleshoot printouts that do not match the screen while printing from the web.
Does this also happen when printing graphics from somewhere other than the web ?
Once you give these steps a try let us know what happens.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Similar Messages

  • How to get our HP Officejet 7310 All-in-One to print using the network option

    The network printing initially stopped working on Win XP. I now use Win 7 Enterprise. 
    I have uninstalled the printer from my PC, restarted the machine, went through the add new printer device wizard and still no network printing capability. 
    I currently use the workaround of the USB connection for printing from one PC. 

    Have you tried running the Network Diagnostics tool to see if your printer is on the network.
    The tool is Here
    www.hp.com/go/tools
    JonW
    I work for HP

  • No color--Except when using 'Clean'...how is that possible? Officejet 4215 All in One.

    I have more impossible problems with my printers these days.....
    I do a 'Clean Cartridges' and everything is perfect, all 3 colors and black.
    But if I then try to Color Copy that page, or print a page from IE, or print from Photoshop...no color comes out!
    Some times I get a few small smudges of yellow or blue, but always zero red.
    Do another Clean....and the Clean page looks perfect!!! If anything there is almost TOO much ink on the page.
    So I have proven I have ink, the nozzles aren't clogged...yet it wont print?
    What could possibly be the problem?
    Yes, I keep checking to see if it is set to Grayscale, its not (and I do get yellow smudges sometimes)
    HP Officejet 4215 All in One.
    Any ideas appreciated...
    Mark

    Hi RandomGrin, 
    Maybe option 2.”Disable the HP Digital photography options” will help.  Further details can be found on the following Link. 
    Best Regards,
    Tom_S
    Although I am an HP employee, I am speaking for myself and not for HP.
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Click the KUDOS Thumbs Up on the left to say “Thanks” for helping!
    I work for HP, supporting the HP Experts.

  • I am trying to install a hp officejet 4215 all in one on a HP Pavilion slimline with Vista

    I am trying to install a hp officejet 4215 all in one on a HP  Pavilion slimline with Vista, I log in under myself and  I am an administrator, When I run the cd to install it shows that I need to be logged in as administrator, any help out there ?

    I am not sure why the HP software needs to recognize your airport. That's a function of the OS. Can you be more specific about the problem you are having? Do you have some screen shots? Is the Macbook connected to the router?
    If the HP printer can't recognized the router, that's a different story. You'll need to plug the Macbook into the printer (by cable) to config it (that's typical). You may need to assigne the printer its own static IP address (which I would advise doing anyway). That way you can always find it and it will make setting up network printers on other computers a bit easier.
    DB

  • HP OfficeJet 5505 All-In-One wireless printing.

    I've got a problem getting a HP OfficeJet 5505 All-In-One printer working with a Time Capsule for wireless printing.. I'm not quite sure how to debug this, so I'm asking for a little help.
    If I connect the printer directly to the Mac, It is properly recognized when I go to add it into the printers list, and documents print normally.
    Now when connected to the TimeCapsule, It looks to be recognized in the Airport Utility, and when I go to add it into the printers list, I can see it connected to the Time Capsule.. One difference is that I have to manually choose the printer driver rather than it being auto selected..
    When I print a document, it looks like it spools up normally, and gets sent to the printer.. However the printer never starts, or prints.
    After reading a few posts it looks like there might be some compatibility issue between office jet printers and the Time Capsule/Airport Extreme as I am not the only one with issues.
    Any ideas?

    The OfficeJet 5505 uses LIDIL (lightweight imaging device interface language) which depends on the host computer for low level commands. It will not work with the Time Capsule's USB port.
    Technically, neither the printer nor the TC is at fault. The printer will only work when connected directly to a computer's USB port. Searching for drivers will be a futile exercise.
    Sorry for the bad news. If you want to get a printer on your network, get a network printer.

  • HP Officejet 4215 all-in-one printer, copier, fax and scanner

    Before I installed Leopard, I had various options in my print menu available to me. For example, I could print a document or webpage in black and white (to save ink) that was originally in color. After installing Leopard, those printer options do not exist anymore. I have to print everything that has color in color. Some of the other options are missing too. I went on the HP website to see if I could upgrade to a new driver but there was none listed. Also the Scanner feature won't work anymore now that Leopard is on my system. Now they did mention that on their website saying I would have to go buy a stand alone scanner now if I wanted to scan anything as a result to having something to do with Leopard!
    I was told that there were printer drivers on the Leopard install disc. I installed them and haven't notice any differences.

    HP have [this pdf document|http://h41140.www4.hp.com/macconnect/pdf/Mac_OS_launchspecial.pdf] available online entitled "We're Ready for Leopard". This document specifically mentions (among others) the OfficeJet 4215 and gives helpful info on moving your HP device from 10.4 to 10.5. Does this help you?

  • HP Officejet 5610 All-in-One not printing true colours

    The HP help people have finally given up on trying to make my Mac see the Color Options tab in their print software with my set-up. They now say, "It's an Apple problem". If I could see these settings I'd be able to adjust the HP defaults for print-outs (by saturation, brightness, density, hue, contrast, etc) once and for all so I'd get closer to what I see on screen printed out in front of me. Without them I have to change everything on a trial and error basis each time in Photoshop. I've read about it in the HP manual and seen it work on another (cheaper) HP printer on a similar Intel iMac but with the All-in-One I just get the screen saying "No User Selectable Settings" - which HP say should not be the case. Anyone have any ideas? This screen seems to be vital - unless of course there's a better way of synchronising the perfect image I see on screen with what I get out of this printer?

    I have seen this case with hp printers on the intel macs as went the intel macs came out hp's driver release was set for June as that is when the intel macs were suppose to be released i know the new software version 7.9 which is universal fixes all of these issues on the intel based macs.
    Just make sure you run the hp uninstaller first HD/Applications/Hewlett Packard
    Here is the link for the lates driver
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&dlc=en&os=2 19&product=441125&lang=en&softwareitem=mp-40934-1

  • My 4215 all in one HP printer error message suddenly reads "remove and check right cartridge" .

    My all in one 4215 printer suddenly is flashing an error message in the screen saying "remove and check right cartridge"...For what I am checking it is unclear. I have removed and reinstalled the cartridge and it looks OK to me...It is not empty, and the last thing it printed was fine...Help!
    This question was solved.
    View Solution.

    I'm betting that the contacts inside the printer or on the ink cartridge are dirty. This happens over time. The document below will walk you through cleaning the contacts. Let me know what happens.
    http://goo.gl/9oXc9
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Getting HP Officejet 5600 All-in-One to print from wireless network?

    I have the printer, via  USB cable, hooked up to my desktop. I have both my desktop and my wife's notebook hooked up to our wireless network via Cisco Linksys WUSB600N USB adapters. Using Cisco Linksys WRT610N router. The Best Buy sales person said as long as I had the printer hooked up to my desktop and my desktop was on or in sleep mode that we could print from my wife's notebook. I have added the printer driver to the notebook. Now I cannot even get a test sheet to print using my wife's notebook. The printer still prints from my desktop. Do I have to hook the printer up to the router via USB cable to get this to work or what?  This wireless thing is still a bit new to me. Any help, suggestions and/or answers will be greatly appreciated. I eagerly await your helpful replies. Thanks!

    I know I'm likely bumping an old topic...but hopefully this will help someone else.
    This *is* possible.
    The best way is to enable sharing on the primary (desktop computer that sleeps.) computer after installing it properly on the desktop. Find out the IP address that your modem has assigned to this computer, save it!
    Then, on the laptop, go into the "run" menu and type in the IP address of your desktop, starting with "\\."
    (So, if your IP is, 123.456.7.890. You would type into the run box of your laptop, "\\123.456.7.890" without the quotes.)
    At this point, you may be prompted for a username and password on your laptop. Simply put in any username and password that you have on the desktop when you first start the desktop up. (If a menu requesting username and password does not appear, simply move on.) I would advise you to check the box labeled "Save this information."
    At this point a new window should appear, it will show all network resources available to you on the desktop. If you've shared the files properly on the desktop, the printer should be showing in this menu. Simply double-click on the printer that you wish to use, and voila! Your laptop should install all of the required drivers and be connected. Be forewarned, your printer must connect directly through to the desktop computer. DO NOT have the printer connect through a USB hub before it reaches the desktop, this may cause communication issues later on.
    There's really a bunch of guides out there on this type thing, but you do have to search for them. I hope that I managed to help you and anyone else out there that's wondering the same but can't drop money on a printer that's brand new.
    (Lastly...if it doesn't want to print. Restart both the desktop and printer. Most of the time that fixes it.)

  • HP Officejet Pro All-in-One L7780 Printer installation fatal error "MSI.MSI_BPD.Scan"

    Hi,
    I run my laptop (an HP Probook) on XP and have was having trouble printing from Word and thought a good starting point would be to check the printer driver was complete and working by uploading the driver from the HP website.
    However, on trying it I received the fatal error message "MSI.MSI_BPD.Scan" saying that a more recent version was already installed (dspite my having used the HP web-site).
    The HP fix "HP Installation Error - XP" was automatically insatlled on my desktop, but didn't fix it. (The laptop did re-start as part of the process.)  Part of the fix was to erase the previous version.  However, after going through the process a second time it still didn't work.
    Could it be because I used a different target directory for the upload, or is it something else?
    Many thanks in anticipation of your help!
    Nick
    P.S. I did try the HP Print Diagnostic Utility v5.0 and the printer isn’t recognized (as being there at all) and on clicking the “get drivers” (or something like that) button the process appeared to repeat that above: everything loaded and then – nothing!

    Hey Nick,
    Check out this document to see if it is able to walk you through solving the fatal error. A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
    If this does not help post back with any new details and we can continue from there.
    Best of luck!
    Sean
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP Officejet 4620 All in One Not Printing Black-BRAND new cartridge

    Hello everyone, I am hoping SOMEONE can help me, as this has taken up hours of time and resulted in plenty of frusteration. I just replaced my black ink cartridge, and not a single drop of black ink will print. I have  genuine cartridges, and cleaned the print heads, both steps one and two, atleast twice each. In the meantime I have since used up all my color ink, which is still working. But black does not show up AT ALL. Sure, I could buy more color cartridges and use them to print black, but at this point, I do not want to put any more money into this printer if it's not going to work properly. I am desperate for an solution! I run a small business from home and I NEED my printer. My warranty expired a few months ago and am really hoping I don't have to pay for phone support. 
    Does anyone have any advice on how to get black to print properly?? PLEASE AND THANK YOU!!! 
    This question was solved.
    View Solution.

    I suggest you call HP support regardless of warranty as described in the post here.  If you are in the US call 1-800-HPINVENt, elsewhere see the contact information here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Officejet J5750 All in One Not Printing

    The printer has now stopped all together, just flashes lights. Tried the printer tool box. Printed a beautiful diagnostic page, but got the stoppage and flashing lights on the test page. Turned off and on and got a replace cartridge message. Did that. Got the allignment message. Will not allign, goes to flashing lights. Off and on will not clear it because everytime it comes back on it tries to allign and it won't.

    The document here may help resolve black not printing on your Officejet 4620. Be sure to check the vents, if they are blocked the printer will appear to be running out of ink early in the cartridge life.
    If the troubleshooting steps there do not resolve the issue I sould suggest you contact HP, 1-800-HPINVENt if you are in the US or see the document here for elsewhere.  They may be able to help resolve the issue even if the printer is not in warranty as described in this post.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP OfficeJet J4580 All-in-one not printing the top of page

    My HP OfficeJet J4580 has had many problems in the past, but they always have seemed to work themselves out. Currently the issue is that it cuts off the entire top edge of my paper.
    I am a college student and it's mandatory that my format and margins are correct, but the printer is cutting off the header completely and most of the top margin. I have tried everything in my power before posting for help. I have reset the printer, restarted the printer, re-installed the printer, tried to do an alignment sheet, etc. but nothing seems to work. I'm at a loss here and would just like to be able to print things without having to go out and buy a new printer because this printer isn't that old.

    @syddie101 I was looking at this printer spec online, and I saw the margin specification. Take a look at this page (in the print margin section). 3mm top margin seems to be quite small for many document headers, but just to check, is your top margin less than 3mm?
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01430100&tmp_task=prodinfoCategory&cc=us&dlc=en...
    If your document top margin is not less than 3mm, are you printing double-sided?
    Though I work for HP, I'm speaking for myself and not HP. I'm just trying to help with my limited knowledge
    **Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.**

  • Officejet 4620 All in one Not printing even with new cartridge

    My printer has suddenly stopped printing.
    There are no error messages.
    My ink level is full.
    It slowly started "running" out of ink as I was printing.
    New cartridge.
    Cleaned printer heads twice.
    Ran print quality report and it acted like it was printing but didn't.
    Any ideas??

    The document here may help resolve black not printing on your Officejet 4620. Be sure to check the vents, if they are blocked the printer will appear to be running out of ink early in the cartridge life.
    If the troubleshooting steps there do not resolve the issue I sould suggest you contact HP, 1-800-HPINVENt if you are in the US or see the document here for elsewhere.  They may be able to help resolve the issue even if the printer is not in warranty as described in this post.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Officejet 6310 All-in-One repeating printing

    Several days ago I printed an attachmemet from an email; now, every time I attempt to print anything else, the attachment is printed; how can I purge the system of that information?

    It looks like print jobs stuck in the print spooler.  To clear the print jobs. Follow the instructions below.
     Turn Off the printer
    On the Windows taskbar, click Start , and then click Printers and Faxes
    Right-click the name of the product, and then click Open .
    Click Printer , and then click Cancel All Documents .
    Click Yes to confirm the action.
    If documents remain in the print queue, restart the computer.
    Try printing again.
    If the issue continues, proceed to the next step to restart the print spooler device. 
    1  Open Administrative Tools.         
                 a. On the Windows taskbar, click Start , and then click Control Panel .
                 b. Click Performance and Maintenance .
    NOTE: This step is not necessary in XP Classic View.
                c. Click Administrative Tools .
    2  Double-click Services .
    3  Dubble- Click Print Spooler .
    4  Click Stop to stop the Print Spooler.
    5  Click Start to restart the Print Spooler.
    6  Click OK .
    7  Restart the computer.
    8  Try the print job again
    Depending on Operating System below are the links:
    Vista    : http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00843712&cc=us&lc=en&dlc=en&product=1119598
    Win XP : http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01072463&cc=us&lc=en&dlc=en&product=1119598 

Maybe you are looking for

  • Unable to see Business rule in Dev in 11.1.1.3?

    Hello, In Planning while editing the webform under business rules I could not see the business rules when im trying to assign them to a dataform in Dev but I could see only calc scripts. But I could see the business rules in Prod. Anyone faced this i

  • How to test a webservice as a standalone?

    Hi All, I just wanted to know as to how I could test an XI webservice which accepts messages in soap without having to create a web dynpro component for the same. Can someone help me with a step by step process to test the service by passing import p

  • Problem with HTML email formatting

    I'm using Firefox 4.0.1. I have a job function that requires me to use web page based email. When responding to emails, Firefox automatically places the cursor at the bottom of the chain as opposed to the top of the chain as in previous versions. I n

  • Increasing volume levels from Ipod

    I have loads of AAC & MP3 files loaded on my Ipod but the volume levels are too low when played through the car AUX is there a way to increase the volumes before or after they download to the Ipod.

  • Cannot see iphone texts on Message app anymore.

    I am missing texts because they only seem to be going to the Message app (on my MacBook), and not to the iphone. It did not used to be this way. Please help. I don't know why it suddenly changed. Could it have something to do with my Notification Cen