My 8 year old purchase an item by mistake, want to know if I can get a refund ? or a credit?

Hi my 8 year old purchase an item for application by mistake want to know if I can get a refund or a credit? thanks

You can request a credit from the iTunes Store. See: http://www.apple.com/support/itunes/contact/

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HT4009 There was an unauthorized in app purchase done on my account and I'd like to know how I can get that refunded.

I noticed on my credit card statement that something had been purchased on my phone through iTunes I however did not purchase the in-app game and I would like to know when I can get that refunded.

Check your e-mail receipt, in there you can click Report a problem link.

I have old Macintosh LC that recently passed on, anyone know where I can get this repaired or have the data transferred into something else?

I have an old Macintosh LC that recently went down. I am located in the Portsmouth, NH area.
Anyone know where I can get this repaired or have the data transferred??

How much $$ do you care to spend to transfer the data on the LC's 40 or 80 MB hard drive? The original LC is now 21 years-old and has little if any market value (I know - I have an LC I and an LC III), so professional repair will easily exceed that. It's considered "obsolete" by Apple's authorized repair shops, so parts are not available. Was it starting up normally before it stopped working, and if so, were the date & time always correct after it had been disconnected from an electrical outlet? If not and if startups have been hit or miss for a while, your LC undoubtedly needs a new PRAM battery installed. It's a 3.6-volt ½AA lithium battery and is installed in a black plastic holder w/retainer cover clipped over it on the LC's motherboard. The battery can be purchased at battery specialty retailers for about $8 or less, as well as from a number of online merchants. If you don't mind paying 2-3 times the value of the battery, Radio Shack carries it. If you need directions for installing the battery, post back. It's the least expensive thing to try and a new battery has brought many a dead Mac back from the dead. As for the internal hard drive, it could be removed and installed in a slightly newer, pre-G3 Power Mac having an internal SCSI bus. If there are any thrift stores in your area, you might find a suitable Mac for this purpose. This would involve removal of the hard drive from the LC and installation in the newer Mac, with a slight change in the LC's SCSI address jumper placement. Once installed in the newer Mac, the files could be copied. If this is more challenging than you planned on, you might check your area for a Mac User Group, where you might be able to take your LC and have someone transfer the files for you. After the files have been transferred to another medium, you may have problems trying to open them on a newer Mac running a newer OS version than the LC's (System 7.0, 7.1, 7.5.x, or 7.6), if the programs aren't compatible.

HT201269 I got a new iPhone and want to know how I can get my progress back on my Game Center games? Some with real money purchases in them

Is it possible to get you old game progress back when you changed to a newer device on gamecenter games?

Good luck getting help with that attitude.

How do I find out what year my MacBook Pro is? I want to know if I can use the mirroring function with my Apple TV if I download Mountain Lion.

I'm trying to find out if I can use the mirror function to look at large construction drawings using my Apple TV. It says that my MacBook Pro has to be early 2011 or newer and I can't remember what it is.

Mactracker - Get Info on any Mac

My Macbook is 5 years old (purchase date July 06). It suddenly broke down : the diagnostic by Apple is that I have to replace the Mother Board.

My Macbook is 5 years old (purchased July 06). It suddenly broke down. The diagnostic by Apple Store is : I must replace the Carte Mere (Mother Board ?). The repair cost is outrageous ( $800). I cannot afford it and do not accept it. IT tech is supposed to last longer than a mere FIVE years. Even if it is out of date after a year, a computer should not technically fail like that. That is what I cannot accept. Will Apple pay for it ?

Sorry I wasn't clearer ... in the case of an auto, agree that owner wear items/maintenance aren't relevant to the discussion ... what if the electronic dash, for example, dies in 5 years? Unless you have an extended warranty, the manufacturer isn't obligated to repair it for free.
It's unfortunate that the logic board has failed after 5 years, however, it does happen. It's not unusual for notebook hard drives to fail in 3 to 5 years, too. You can always ask Apple if they will repair it. at no charge.
As a related aside, if you do repair your Macbook, you should have a good hard drive backup routine, assuming that your hard drive is the original one. Since notebook drive failures in the 3-5 year timeframe aren't unusual, you've gotten good life from your drive, and you want to be prepared when it does stop working.

I am confused about Icloud. I have a 5 year old Macbook, a 2 year old macbook and a 5 year old mac mini. What exactly do I need to do to get all this connected via Icloud. I also have an Iphone 3G. Help please!

I am confused about Icloud. I have a 5 year old Macbook, a 2 year old macbook and a 5 year old mac mini. What exactly do I need to do to get all this connected via Icloud. I also have an Iphone 3G. Help please! Also, I still don't understand exactly what the benefits are. At the moment it seems a lot of hassle to change a system that's been working perfectly well and that I'm very happy with. I'm not at all sure whether the mac mini (1.66 GHz INtel Core Duo) can be brought up to the relevant spec to run ICloud. Any thoughts?

There are two aspects to iCloud. One is simply getting an account, or migrating a mobileme account to iCloud. The second part is using the various features of iCloud to sync contacts, calendars, use music match or photo sharing, and store iWorks documents.
First to get an iCloud account:
If you have a mobileme account, you can migrate by simply logging onto www.icloud.com (ignore any references to Lion and just click through to complete the migration). If you have OS X Lion or an iOS 5 mobile device, you can create an iCloud account on that device using any valid AppleID.
Once you have an account, you can use JUST the mail account if you wishi - it is a standard IMAP account so you would set it up like any other IMAP email account you have, in whatever client program you use to read email.
To use the OTHER feautes of iCloud, your computers will have to be running OS X Lion (10.7). Your iPhone 3G will never be able to use iCloud as it cannot run iOS 5 (you need a min. of an iPhone 3GS to run iOS 5).
The requirements for OS X Lion are here - http://www.apple.com/macosx/specs.html You need a min. of a Core 2 duo processor so you mini is not capable of running Lion.
So, in your case, the single reasons for iCloud would be if you have a mobileme account, then use the online www.icloud.com to migrate your account so you do not lose your @me.com email address. You can use iCloud email (without using any other iCloud features) by setting it up as IMAP mail with these settings - http://support.apple.com/kb/HT4864
If you want an iCloud account and do NOT already have a mobileme account, you will need to upgrade one machine at least to Lion in order to be able to create an iCloud account.

I had installed Adobe CS5 Master Collection on my PC about a year ago, the PC is now dead and i purchased a mac. i just wanted to know if i can download the Mac version and use that cereal number to activate the it? and if yes how and where do i go? wo

i had installed Adobe CS5 Master Collection on my PC about a year ago, the PC is now dead and i purchased a mac.
i just wanted to know if i can download the Mac version and use that cereal number to activate it? and if yes how and where do i go? would appreciate anyones help. Cheers Ron

i just wanted to know if i can download the Mac version and use that cereal number to activate it?
No.
Serial numbers are Mac only or Windows only. There is a platform swap process (from Mac to PC etc) but only for CS6.
As a CS5 owner, your choices are to either pay to upgrade to CS6 for Mac or join the Cloud.

TS1702 i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least g

i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

My iphone 4 is almost 2 years old and has started locking up. what do i do to get it working as it used to?

my iphone 4 is almost 2 years old and has started locking up. what do i do to get it working as it used to?

Have you tried: restarting, resetting, restoring?

So my computer broke some how and now it wont even turn on i just such without want to know if i can still have all my old songs and buying it all over again or something for please help me

so my computer broke some how and now it wont even turn on i just want to know if i can still have all my old songs and such without buying it all over again or something so please help me oh also my ipod broke so i dont have anything that has my old songs except for the itunes ppl who know all of my songs

You buy one download and one download only, it is your responsibility to backup your music.
it has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases

I am considering the purchase of an iMac or macbook and want to know whether I can import my iTunes library of 400 albums from my Windows PC over my Home Network? 300 of these albums have been imported from CD's, so would not want to have to do that aga

I am considering the purchase of an iMac or Macbook and want to know whether I can import my iTunes library of +400 albums from my Windows PC over my Home Network? 300 of these albums have been imported from CD's, so would not want to have to do that again.

Just copy the entire /Musci/iTunes/ folder from old computer to /Music/ on new computer.
The libraries will be identical (date added, ratings, artwork, etc.).
You can do this easily over the network.

I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??

I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??

sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde

I have purchased MOVIES from Apple iTunes and want to know how I can burn them to my DVD so I can watch/view the movies on my TV's located in my house?

I have purchased MOVIES from Apple iTunes and want to know how I can burn them to my DVD so I can watch/view the movies on my TV's located in my house? Pls post what you know or works for you - I see the movies on iTunes but am unable to locate them in any folder on my computer??? Thank you!
Pete

So what is meant here is spend more money - wrong answer.
For that reason most people prefer to buy movies on DVD. They are easily shared, foolproof, and super easy to use. I love Apple TV and iTunes for music and TV shows, but I would never purchase a movie that was not on an optical disc.
When I head out-of-town I can grab a couple of DVDs to watch on my new MacBook Pro during the flight. Easy and uncomplicated.
DVDs offer another advantage. You can watch your movie without depending upon a complicated and delicate infrastructure. Also, movies are frequently censored for political correctness (Star Wars is a recent example). Despite public pressure for a release, the Disney movie “Song of the South” remains banned. Even cartoons like Johnny Quest are now censored. Only people who purchased physical copies years ago have them as they were originally produced.
When you possess a physical copy of the movie the PC patrol can't mess with it.

HT5621 When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?

When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?

You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'. When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone' Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted. This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.

My 8 year old purchase an item by mistake, want to know if I can get a refund ? or a credit?

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