My app install is stuck on Finishing...

My whole Creative Cloud desktop app does not appear to be working. I can open the app, but I tried to update Photoshop CC (2014) about a week ago and the progress indicator stalled at 85%. Today I decided to "x" out of it. Now it has said "Finishing..." for hours. When I pull down the gear menu, I see that it says:
Pause File Syncing
1.57% or 2 GB
That percentage hasn't budged in days. Today I tried to install the Paper Texture Pro add-on and it never installed, I think because the file syncing is hung. My Internet connection is working fine, so that's not the problem. I'm on Windows 8.1.
Any troubleshooting help would be much appreciated!
Thanks,
Nicole.

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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CC Desktop app update is stucked on "finishing" status

Hello,
2 days ago I initiated updates of CC apps from the CC desktop app as it notified me to do so.
I started to update after effects CC and while it was doing so I was working on Lightroom. Then a pop up window appeared asking me to close lightroom before the update can finish. I did so and since then the update status is stuck on "finishing" status and has not been finishing it...
What should I do?
Thanks,
Jean-Yves

Hello Jean-Yves,
Adobe has provided these things: Creative Cloud Help/Troubleshoot download and install issues >>>
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
and (no longer) brandnew: Creative Cloud Help/App doesn’t open; progress wheel spins continually
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
And if necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

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Force quitting the App Store during a software update download deletes any partial downloads already initiated. There is no way to pause a software update in Mountain Lion, which is a huge, glaring problem for anyone with a MacBook/MacBook Pro. If I'm in the middle of a large software update download, I can either force quit the App Store and lose any partial download or wait until the download is finished, which could be a long time if its a multi-gigabyte update. The whole point of having a laptop is the ability to take it with you and anything that prevents that ability must be changed.

IPhone stuck in reboot loop - too many apps installed?

Hi guys!
Starting some months ago, I've had nothing but problems with my iPhone. However, I've been dealing with most of these or even solved them.
But now I'm stuck on a reboot loop for a few days and don't know what to do.
When did it start? I think it was in May when I first got panic.plist, ResetCounter and SpringBoard-CrashLogs under "Diagnostics and Usage". Following this, everytime I rebooted my phone or the battery was empty, it could take some more minutes than normal for my iPhone to boot. This loading time increased and increased, in October it once took more than two days for my iPhone to reboot. I now have really thousands of those ErrorLogs. The Apple support on the phone couldn't help me either. Additionally, the phone performed some cruel changes I can't explain: Once the language was changed, once the photo gallery had to be restored (the iPhone did that on its own).
However, sometime in November the iPhone crashed, and I was already thinking that it would now last a few days until I could use it again. But somehow it was done within 15 minutes. Without any error or reboot loop. The last two months I haven't had any problems with this until the battery was empty three days ago.
Since then, I have had the iPhone plugged in so the battery doesn't get empty and it's stuck on the bright Apple logo. After about 210 seconds the logo gets dark, then the screen is completely black and it's starting the same procedure again. Sometimes I get the vibration, sometimes the loading circle (white wheel of death!), but everytime it just starts over again.
I am pretty sure this problem appears because I have more than 1300 apps installed (yes, this is a very huge number, but I remember Steve Jobs saying that, with the folders in iOS 4, it would be possible to have a few thousand apps installed), 4000+ photos, and so on. I am pretty sure it's not a hardware, but a software problem. In detail, it's about the SpringBoard. The iPhone 4S only has 512MB RAM, so it's hard for it to load 1300+ app icons into its memory (which it has to because the SpringBoard has to run without any lags). Only in some cases it's able to boot that up, but I have absolutely no idea which cases these are and why it has run well for the last two months, but beginning with the new year stopped to work.
Furthermore, the panic.plist entries all say that the problem is a watchdog timeout. Apple's iOS seems to allow the devices only to take up to two minutes (always around 120 seconds in the CrashLogs) to boot up, then probably another 120 seconds to launch the SpringBoard process (which explains the watchdog timeouts in the SpringBoard-CrashLogs).
I will not restore the iPhone because I unfortunately haven't backed up for a long time and there have been many data changes since the last backup.
So altogether, I tried to collect all the information I know here, but that's really not enough. Apple unlikely wants to help me, the phone support was really nice, but even asked his superior, who couldn't help either.
My questions to you folks now are: Do you have any more information regarding panic.plist's, watchdog timeouts or reboot loops?
What would your advice be? Any chance to get onto my data and back it up? Or is waiting the best solution?
Would it be better to try several hard resets, or let the battery run empty and start the whole process again, or just let the phone plugged in so it tries to reboot on and on until it's hopefully successful sometime?
And: Would it maybe increase the loading time if I would take the SIM card out of the iPhone, so the chance to have an successful try would be higher?
Note: I am still using iOS 5.1.1 because I am completely sure that I'd have to buy an iPhone 5 to run 1300+ apps on iOS 6.

Okay, some more information about this.
Apparently there is a 'watchdog' that listens whether the iPhone's software responds or not. If it doesn't, it forces a restart, and also creates a panic.plist entry (under Diagnostics). Unfortunately the responding time is only 120 seconds. The problem I have now is the so called 'Application Map'. To ensure a smooth browsing through the different screen filled with apps, this map is regenerated everytime the user installs a new app or deletes one. Because I have more than 1300 apps installed, generating this Application Map usually takes more than two minutes. I can only hope that sometime in the next days my iPhone will be able to do this in less than 120 seconds (like it has done that several times before).
I still can't explain why everything had been working great during the last two months. I have probably installed some new apps, but also deleted other ones, so the number of total apps didn't really increase heavily.
However, I've read about some possible solutions to this problem (without restoring - which would solve the problem only temporarily anyway):
Hard-resetting the iPhone until the screen is completely black, then wait a few minutes, then turn the device on. It's possible that this has to be repeated several times, but for the user who posted this it resolved the issue.
For all the (in this case lucky) guys with a jailbreak: SSH into the iPhone, then temporarily move the watchdog located under /System/Library/SystemConfiguration/mobilewatchdog.bundle to a different folder, the iPhone will boot up after a few minutes. Then just move the watchdog back. It's a shame that apparently jailbreak users can resolve this issue, while normal users can't.
I also want to note that this problem has been appearing since iOS 2, which came out more than four years ago. It would be really no big deal for Apple developers to change the 120 seconds to e.g. 300 or even more. I've found hundreds of threads, not only here, where users complain about exactly the same issue. I don't have any hope that an Apple employee will ever read this, but if so, please keep that in mind. I don't understand why Apple has done nothing to solve this issue.
However, if you have any more ideas, please reply here. If there's anyone around here who has managed to successfully install more than 1300 apps on his iPhone (or iPod touch), please post that.

HT1883 I started up using the app install DVD and tried to run a test and got stuck and froze what next? Help

I started up using the app install DVD and tried to run a test and got stuck and froze what next? Help

Well it started like this I've been away for 12 days and I usually inplug things before I go on vacation, I
Come plug everything back in start up and it's stuck on the grey screen with the ape logo and the spinning gear. I left about 3hrs on this then assumed its struggle to find the start up disc so I plug the original DVD start up disc in. Then it start up with that to the install screen and could find a hard disc to install to? So I eject that DVD and try with the other DVD. And now this is where I am now.
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I've completely erased the drive (via Disk Utility) and Verified/Repaired the disk multiple times as well.
I'm not on my 7th time of trying to reinstall from the installation discs that came with the mini.
Each time I try to install I get one of two things:
1) Somewhere not to far in to the process I get "There were errors installing the software. Please try again."
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Workarounds for 2.0.1 app install crashes

Hi All,
This will be a long post, but hopefully of help to those suffering from the infuriating application related crashes and instability of 2.0 and 2.0.1.
For those just looking for the workarounds, jump to the bottom of this message. For those interested in a technical discussion of what's going on behind the scenes, keep reading.
After running a very stable iPod Touch on 1.1.3 for quite some time complete with jailbroken apps, I decided it was time to give 2.0 and the official third party apps a go.
At first I loved the new features especially the WPA Enterprise support and MS Exchange support which I think are brilliant, but then I started to notice all kinds of problems with crashes like most other people in this forum as soon as I had a few apps installed.
Basically the thing was horribly unstable to the point of being unusable, and I did about 10 full restores in the first two weeks, just to keep the thing going, and experienced dozens of cases of being stuck on the apple boot screen.
The crashes could be narrowed down into two types of crashes - one is crashes while trying to RUN applications, and the second is crashes trying to INSTALL or UN-INSTALL applications.
The first type - crashes while running applications would take the form of either an app crashing back to the home screen when launched, or causing a total system freeze or a spontaneous reboot either when launching an app, or sometimes while running an app.
Usually when this would happen most large apps (hint: memory hungry apps) would fail to launch, good examples are super monkey ball, cromag rally and enigmo. Repeated attempts to launch these apps would fail and eventually the device would spontaneously reboot.
In all cases, a full reboot of the device, (hold sleep button for 5 seconds, swipe to power off, then power on again) would allow the app to run again. The reviews of some apps on the app store are littered with complaints from people that the app crashes during launch - the irony is the app is NOT to blame, in all cases I have seen.
The second type of crash is a lockup and/or spontaneous reboot during app installation or removal either through the built in appstore application or via syncing with itunes. More often than not this type of crash would render the device unbootable with you stuck at the apple logo - you could tell this was happening because after a few minutes the apple logo would go darker, and the device is no longer pingable over wifi.
First the good news - for me anyway, 2.0.1 FIXES the first type of crash - apps crashing back to the home screen, spontaneous reboots and lockups when launching apps or using them. I haven't had super monkey ball fail to launch, or crash during play a single time since updating to 2.0.1 for example. Wahoo Apple.
When not adding/removing/updating applications, I now find 2.0.1 to be quite stable, apart from the usual Safari crashes, which seem to happen a bit more often than 1.1.3.
Now the bad news - the app install / un-install related crashes are NOT fixed in 2.0.1 or even alleviated, so these are what I will focus on in this message describing workarounds I have found and the reasoning behind them.
Ok here's the deal, with a bit of analysis the root cause of the problem is LOW MEMORY conditions that occur during the app install / un-install process. It seems to be a combination of increased system memory requirements of the 2.0 firmware in general (there is simply more stuff running than there was in 1.1.x, so there is less free memory) as well as what look like memory leaks (or at least poor coding) in both Springboard and mobileinstallationproxy. More on those in a minute.
In addition the emergency low memory handling of the system (maybe the kernel) seems to be broken in 2.0.x - once free memory gets below a certain point the system will hard freeze - this never happened in 1.1.x, at most it would cause a reboot if memory became critical and nothing could be done to free memory.
Ok, what is mobileinstallationproxy ? This is a program whose job it is to install and uninstall applications, basically, and did not exist in 1.1.x firmware. When an application is to be installed or removed either directly on the device or by syncing with itunes, this is the process that is launched to do it.
Problem number one - sometimes, this processes memory usage will grow enormously - there is typically only 60MB ram free no additional apps are running and background mailcheck is disabled. mobileinstallationproxy's memory usage will often climb to reach or exceed this amount causing an extreme low memory condition which will cause the Springboard to try to kill off unnecessary processes, but if it can't find enough memory the device will either freeze or spontaneously reboot - the reboot in the middle of application install / un-install corrupts the application state, causing more trouble later on.
Ok, what is Springboard ? This is the main application on an ipod touch / iphone which gives you your home screen, and manages the launching of applications, provides touchscreen input to applications, and also does additional memory management by asking applications to reduce their memory usage if free memory is tight, and will even go so far as to quit background processes to free up memory when memory gets really tight.
Problem number two - sometimes Springboard starts allocating large amounts (over 70-80MB) of memory itself causing a low memory condition - and it cant free up memory because it can't ask itself to quit! At least, not without rendering the device unusable, because you lose the ability to use the touchscreen......
This typically happens when Springboard is "regenerating the application map" which basically means it is looking at newly installed applications to find out details about them and display them on the home screen. This regenerating happens both immediately after application install, and during bootup (before the lock screen) if it wasn't previously finished. BIG PROBLEM.
What happens if the device crashes if you are half way through installing an app ? The answer is that when you try to boot up again Springboard starts regenerating the application map before you are presented with the lock screen - it looks like nothing is happening, but it is. Corrupt applications can cause Springboard to crash during this phase which means you are stuck in an INFINITE LOOP of rebooting showing the Apple logo, which is what many people have experienced.
Problem number 3 - if you have a LOT of applications installed, and just one of them gets corrupted during a crash, when the device reboots, Springboard will start rebuilding the application maps, but this can take a LONG time, and there is a TIME LIMIT on how long Springboard is allowed to run in this state! A watchdog process waits for Springboard to respond during bootup but because Springboard is busy regenerating the application map it doesn't respond. If it doesn't respond in a certain amount of time (approx 5 minutes) the watchdog will KILL Springboard, thus not only preventing it from finishing the job and letting you get to the lock screen, but possibly further corrupting data, and causing the device to freeze, as Springboard is an essential system process.
This is the reason why the system becomes prone to getting stuck on the Apple screen after just a single application becomes corrupted, if you have MORE than a certain number of applications installed. If you have few applications installed (less than approx 10) the situation of one app becoming corrupted is recoverable, and self healing, if you have many applications installed (over 20) there is never enough time for Springboard to finish the job before the watchdog terminates it - thus being stuck at the Apple Logo with no escape other than a system restore.
For anyone who wonders how I am gathering the data to form these conclusions there are two tools that I've used - one is freely available from Apple, and that is the 'iPhone Configuration Utility' available from here:
http://www.apple.com/downloads/macosx/apple/application_updates/iphoneconfigurat ionutility10formacosx.html
Which has the ability to show the local system log (console) of the device in real time, showing things such as:
Sat Aug 9 20:54:28 unknown configd[15] <Notice>: kernel memory event (93), free: 376, active: 1179, inactive: 770, purgeable: 0, wired: 5400
Sat Aug 9 20:54:30 unknown configd[15] <Notice>: kernel memory event (90), free: 376, active: 1398, inactive: 788, purgeable: 0, wired: 5417
Sat Aug 9 20:54:32 unknown SpringBoard[16] <Warning>: Memory level is urgent (10), but there are no apps to warn!
Sat Aug 9 20:54:33 unknown configd[15] <Notice>: kernel memory event (90), free: 376, active: 1455, inactive: 1204, purgeable: 0, wired: 5419
Sat Aug 9 20:54:33 unknown SpringBoard[16] <Warning>: Memory level is urgent (10), but there are no apps to warn!
A great deal of information about what is going on can be gained from watching this log file, and the program can be left monitoring even during an itunes sync.
The second way I have gathered data is by running top over ssh on a jailbroken version of the firmware. I don't endorse or encourage jailbreaking of firmware, but in this instance it has allowed me to gather invaluable data on the problem, and I would stress that the crashes that I've been chasing occur equally on standard and jailbroken firmware.
In particular ssh has allowed me to prove one hypothesis - when the device gets stuck at the Apple logo after an app is corrupted, and is in an unrecoverable state that requires yet another restore, if I quickly ssh in as soon as I can during the bootup phase, and delete all the Appstore applications from /var/mobile/Applications the device will almost immediately spring to life and has been "saved" from requiring another restore - this proves that Springboard is getting bogged down scanning the applications and once they are removed it will boot normally again and the apps can be reinstalled.
WORKAROUNDS AND RECOMMENDATIONS
The biggest problems here are (a) too many apps installed preventing bootup recovery once an app gets corrupted, and (b) low memory situations being encountered during app install / uninstall causing the corruption in the first place.
1) Don't install or update Apps using the built in Appstore application on the ipod/iphone. For reasons not entirely clear this is a very hit and miss proposition and there is a VERY high chance that you will get a freeze or a crash from doing this if you have more than a few apps installed, and end up in an unrecoverable state. Just don't do it, always sync apps across from itunes.
2) Free up as much memory as possible BEFORE syncing applications with itunes, and this applies both to installing and un-installing applications. The best way to do this is disable MobileMail from running in the background. If you have automatic message checking of any kind enabled MobileMail launches at bootup and runs in the background ALL the time, consuming approximately 14MB of ram, and this is often the straw that broke the camels back when memory gets tight.
To do so, disable PUSH, and change Fetch new Data to Manually, then either do a full reboot (sleep button for 5 seconds then swipe to turn off, then press to turn on again) OR launch mobile mail, wait for it's mail check to finish, then hold down the home button for 5 seconds to do a forced quit. It's imperative that automatic checking of mail is disabled, or it will immediately launch in the background again.
This step of disabling MobileMail to free up a bit more memory makes the most difference of all the things I have tried in preventing crashes during application syncing, so don't skimp. You can enable automatic mail checking again afterwards.
3) As much as it pains me to say, having downloaded over 30+ apps, if you want your ipod/iphone to be stable, until Apple fixes this issue, install as few apps as you possibly can - just the ones you really need, and not lots of gimmicky things you don't really need. Try to keep it under 20 at any one time, and you can do this on the Application tab in iTunes telling it to sync only selected applications. Keeping the number of synced applications down to a minimum makes a big difference, and means that even if you do get a crash during app installation it will usually recover. If you have lots of apps installed it will NOT recover by itself.
Good luck all, and roll on 2.0.2.

If you DO get in the situation where the iPhone won't load and is stuck at the Apple logo, there is an alternative to Restoring: renaming the Applications folder momentarily.
Of course this assumes you have a way of getting to the Applications folder before the phone has fully booted. I am lucky as I have OpenSSH installed and when this crash occurs the WiFi has already connected, so I can (for example) log in and rename Applications to Applications2 and then back again.
The Springboard will start about 5 seconds after you rename the folder. This at least gives you an opportunity to back stuff up or try to remove the offending application instead of restoring.
I have heard that you can use iPhoneBrowser on Windows to do the same but not tested this.

C7 Belle update stuck on Finish Page

The belle update for my c7 successfully installed, but after restore page it stuck on finish page.
Its showing "Checking for necessary updates for you mobile apps"
its been 1 and half hours now and still this message is displaying.
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Rishi
Attachments:
nokia belle 4.JPG ‏42 KB

do you have a security code? I was stucked half way as well until I entered my security code despite Nokia Suite telling me not to.

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Thanks so much for your prompt response!
I ran Repair Disk on the TM volume - there were no problems.
I then ran Verify Disk on the source volume and got the following message: "Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk." I've proceeded to insert the installation disc, but was not sure where to go from here. I've tried to follow the instructions on this thread: http://discussions.apple.com/thread.jspa?messageID=13107919&#13107919 however, the options that come up are not as per the instructions on the thread. Specifically, after inserting the disc and pressing 'Continue', the only option it gives me is to re-install the OS in its entirety. It does not give me the option, as anticipated in that thread, to select a language nor does any menu bar appear allowing me to select Disk Utility etc etc.
Do I need to shut down the macbook and insert the installation disc only after it has rebooted? (Apologies in advance if this is an obvious question. I am hesitant to reboot unless this is what I am supposed to do as it often leads to all sorts of other issues).
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Fix iOS Apps Stuck on “Waiting…” During Download & Install
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Why is my Creative Cloud desktop app telling me I don't have any apps installed, when in fact I do?

Just noticed this forum so thought I'd post my question in here too...
So, I [think] I just downloaded the latest CC desktop app/manager and when it finished etc and opened up, it's now telling me that I don't have any apps installed. I do, I have PS, AI, InDesign etc etc etc.
Why is the new desktop app wrong all of a sudden? Why isn't it recognising what apps I have downloaded on my computer?
I've just installed PS 2014, expecting it to tell me 'you've already got this on your computer' but it didn't, I just carried on with the install as if I didn't already have it [it doesn't appear to of doubled up]...why isn't it 'synced', what am I missing?
Thanks in advance

uninstall your cc desktop app, clean and reinstall per, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
or contact adobe support via chat/'contact us', Contact Customer Care

TS1702 Why won't my apps install on my ipad? it keeps waiting. Please help

Why won't my apps install on my iPad, it just keeps waiting. Please help.
Thanks.

These are all steps that have worked for some other users in the past. They may not work for you, but they are worth a try.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

How to remove glitched nameless app install box?

Hello.
Recently updated my mother's iPad (The New one) to 8.3 from whatever iOS version it was shipped with (it was never updated before). Had to do so only because it was in an endless reboot loop for some reason (maybe due to having way too many apps installed), ending up in restore mode at best. After restoring it from iCloud backup, there's one app that just stuck and won't let me delete it by any means. It's nameless. Literally. When clicking on X button, the confirmation popup has only an empty pair of «». It also has no name after rebooting the device (which fixes its being on "waiting", leaving just empty gray box).
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- as listed above, rebooting, even by holding Power+Home for hard reboot
- connecting to iTunes and removing it from app managing screen - there's no X on it there
- restoring from iCloud copy again - it *returns* in exact same state, even when using fresh backup
- exiting app store account, rebooting and then logging in again
My guess is this was one of the oldest apps that is no longer on AppStore and/or no longer compatible with the device, while still listed in iCloud backup, but can be wrong on that. There was a hellish ton of free apps installed, my mom pretty much installed everything she could for free and almost never deleted anything, collecting over 1000 apps.
Would appreciate any ideas. Even though it's not that important, but I've been determined to clear this mess, removing 90% of that collection, and this ghost app just keeps bugging me.
Going with clear install without iCloud restore is way to dangerous to even think about. Because, y'know, game progress, millions of cat photos... the loss of that can't possibly be forgiven.

You could try to make a backup in iTunes, and then restore from iTunes.

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