My Apple ID on the i-pad keeps on saying that I need to have an e-mail address when I already have one help?
I created an icloud account using my main e-mail address, no problem, since then, I have used it to send work to I-work.com. Then today it asked me for a nother ID as I could not for some reason use the existing one. So I created a new password, now when I try to use i-work it keeps telling me that there is no e-mail address associated with this accout, yet when I go into settings and Icloud everything looks the same. Can anyone give me a clue????
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)
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Apple store worked great, now it keeps telling me that I need to verify payment info and my security code is invalid for my card... The card is current? What's going on?
Did you enter the last three digits on the back of the card for Visa or Master or the 4 digit # on the front of Amex?
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How to set a rescue email address when I already have an Apple ID. Actually I forgot my security questions.
You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
i could not update my applications since the account that applied was when i was in the US...it says that i needed to change itunes store here in the philippines and how do i do that?
Click here and follow the instructions to change the iTunes Store country.
(87167) -
I buy my Headphones on Apple Store and it cost me about $36 with Tax, and the left sight is not working that much.I want to know if i can replace to a new one without no charge.
If they are Apple-brand headphones, then the Apple Store will handle the warrranty and, absent any evidence of abuse, should replace the headphones. If the headphones were made by some other company, then unless you purchased the headphones in the last fourteen days, you will have to contact the manufacturer of the headphones for warranty support.
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i just bought a movie on itunes. everytime the movie starts to download it stops and when i click on it it says that it needs quictime and my itunes does not support it. what do i do?
How to report an issue with Your iTunes Store purchase
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Hi, my daughter has an iphone 4s and has forgotten her passcode, and it totally shut down her phone. it says to connect to itunes, but when i do that.....itunes says that i need the passcode. how do i fix this??? please help
iOS: Forgotten passcode or device disabled after entering wrong ...
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My battery keeps on saying that I need to calibrate it
I've bought this laptop like 3 weeks ago and it's been running fine so far till about a few says ago. I noticed that the temperatures increased by 5C during idle time, from 45C to 50C for the cpu. I tried using the HP support assistant to find a solution for it and I found out that my battery needs calibrating. I calibrated it following all the instructions provided in the program and the temperatures returned to normal. Then yesterday, it says that I need to calibrate it again and the temperatuers have again increased. So I did another calibration and the temperatures returned to normal. Now, the same thing happened again, the temperature rose and HP battery check says that I need to calibrate my battery again. Never did anything that may have caused this as I always took care of my laptop. Any solutions for this? Do I have to get it checked to an hp store? It sucks to know that my laptop already has problems even though I've just been using it for less than a month. My laptop is a Pavilion g4-1025tx. Also another thing, I can't seem to log in with my other account even though i'm using the correct password. I have changed my password four times now as it only seems to work if i get a new password.
I would return it to place of purchase for a refund if possible, no sense getting stuck with a lemon
Otherwise I would try to get it repaired under warranty which isn't always the easiest to get done to your satisfaction. -
since the upgrade, my I phone I cloud account is picking up my former e mail address/account name and I cannot access it because it keeps denying the passwords I try I no longer have that e mail address either I can access I cloud and I tunes on my laptop with the correct account name/password,but not my phone the i tunes account works fine on the phone--correct name--just not i cloud i tried changing it from my computer back to the old address then changing it to the new address and verifying by e mail but nothing happened
Hello there, Nana2054.
The following Knowledge Base article provides some great recommendations for resolving your issue:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
This additional article can provide some assistance as well, if you are still getting an error message concering your password for that account:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
How do I set the songs from itunes on my iphone 4s as ringtones? I shouldn't have to purchase ringtones when I have a whole music library on my iphone to choose from and songs that I have already purchased! I should not have to rebuy music!!
If anyone can help me on this that would be great! Thank you!My comment is the same as Dyson2003.
I am very disappointed, as I thought by purchasing a ringtone the set up would be easy - this I find to be extremely misleading. Before iPhone allows you to purchase a ringtone, they should make it very clear that to download a ringtone you will need the GarageBand programme in order to enable the ringtone to work.
I sent an email to the support team, in the hope that they would be able to advise me. I was basically referred to a telephone number for the country that I live in. In writing this email, when finished I think I am going to ask back for a refund.
In reading the above comments, I am even more annoyed because I've googled GarageBand only to see that theirs a cost of £2.99. I am so not impressed! -
Could someone please help? I can play some dowloaded films through Apple TV but my 2 recent purchases won't play. It says I need to authorise my computer (whcih I have already). Has anyone had similar issues?
in remote app click on the
lower left corner on the text
top of the context menu click devices
choose the appletv rather then your shared lib in the list
if you are trying to view a movie that is located on your ipad on your tv using the appletv then
you should use airplay mirror not the remote app -
HELP ME PLEASE!
That phone won't do you any good in the Philippines...send it back. There are NO officially unlocked iPhones sold in Japan, and none of the Japanese carriers offer unlocking for the iPhone.
There is no way to get the phone officially unlocked...send it back. -
I have just installed Mountain Lion and now cannot access Minecraft. It is telling me I need another Java plug in, but I thought that Mountain Lion includes the latest java. Has anyone else experienced this and do they know how to get the plug in?
Hello:
Have you run software update after the install?
In any event, go to utilities>java preferences. Open that and follow the prompts, if any.
Barry -
The happens when I attemp to install Mozilla Firefox 4.0 on a classified network. Initially when I try to install Firefox 4.0, a screen comes up saying that I need administrative privileges to install. Then when I cancel my logon username/password administrative screen, the installation process lets me continue and I can install the Firefox 4.0 software. I would like to know if Firefox 4.0 might encounter problems later on a classified network if Im able to install the software initially.
hello, when this is happening after you've already updated firefox with your admin account, try to delete the ''updates'' folder and ''active-update.xml & updates.xml'' within the %localappdata% folder of your restricted account like it is described in http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly
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Hi! I am stuck with my iPod, I have the 4th generation and I wanted to download the iOS7 but I accidently hit my iPod while doing homework and it discounted and stopped the whole process and now it says that I need to recover it but I can't recover it. Please help me!
4th gen ipod cannot run ios 7 at all.
iOS: Unable to update or restore - Support - Apple
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