My camera is a sony dsc-w330! I can't get my cord to go into the camera so I can download my picture

Hi, My kids bought me a sony camera  dsc=w330 cyber=shot last year in october! The camera is fine except I can't get the cord to go into the camera to download it to my computer! It was always a little hard to get it to go into it but now it won't go in at all! It's like something is wrong with the camera! I tried a new cord and it still wouldn't work! I don't have the receipt because my girls got it for me and we was going thru a rough time with my husband as he was sick and had pasted away and they have no ideal where they put the reciept! Is there anything I can do? th Thank you for any help you can give me, Penny Newman  62 german hollow   Ironton, Ohio 45638

First: Please, please, PLEASE, edit your original post, removing your address. Including your address, phone number or email address in an open forum like this is a very bad idea. Second, just to be clear, the W-330 uses a miniUSB cable, not a microUSB cable. I have no doubt that the cable that came with your camera had the correct connector on it, but please make sure that the new cord you got has the right connector on it. MiniUSB connectors were always a little bit troublesome, so I'm not surprised that you might have had trouble with that, but if you possibly got the wrong cable as a replacement, that could definitely cause a problem. Beyond that, I agree with bitsnpieces that your camera may be damaged. I also suspect that the warranty has expired, even if this problem might be covered by a warranty repair, which I suspect it wouldn't. I fear that your best option is to replace the camera.

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