My experience with EQO on my E61i - others?

Hi all,
I'd like to start out by saying that I've been using EQO (www.eqo.com) for a few days now and am relatively satisfied. I'd like to see what other users' experiences have been like using this application.
In my experience, about 80% of the calls have been very good quality. On the other 20% there has been a notable delay, making the conversations "awkward". This is when calling internationally from Italy.
For those that have used EQO in the past, you should know that they changed their model completely just last month. They aren't "just another SKYPE client" any more but instead have set up their own competing network to allow cheap international calls via VOIP. The twist is that you can do this from anywhere you have a GSM/GPRS signal instead of being "tethered" to your computer.
In a nutshell, you install the EQO client on your MIDP 2.0 phone (most MIDP 2.0 phones appear to be supported) then use it to make calls instead of making them via the "normal" phone interface. The underlying mechanism is this: they have you make a call in-country then forward the call along to the final destination via VOIP. This is done via a MIDP 2.0 application which imports your phone book from the phone then communicates with the EQO server via GPRS/UMTS/WiFi/etc.. When you want to make a call, it tells the server where you're calling then automatically places a call to a number in the country YOUR phone number is from which is then automatically routed to the final number. It's an interesting model and, in practice is pretty transparent to the user (in the end, without worrying too much about what's going on "under the covers", you just make your calls via the EQO application on your phone and it goes through ...). On the downside you wind up paying for the "local" call to a land line telephone number. On the positive side, you don't need to have a wifi capable phone or pay large data charges to have your calls go across UMTS.
It's an interesting alternative to Skype (or FRING) and can be used on most MIDP 2.0 phones since it doesn't require WiFi or UMTS.
Has anybody else tried this application? What have your experiences been?
Regards,
Brad

ahmmetwally wrote:
Can you assign a time interval to autolock your keypad? I don't think so. It's a new bug after updating to V20 !!!!!!!!
never noticed that. Not that I really care. My screen times out after one min, which is what I had it set on before I updated anyway, so it looks like the setting are now 1 min or not at all in the menu.. So we are missing the 30 second option, that is not what I would call a bug to be honest, looks like it was changed on purpose
Phone - Nokia N97 Black - RM-505 on 3(UK)
Firmware - V21.0.045 date - 14/1/10
[IMG]http://i222.photobucket.com/albums/dd237/danniiffxi/f4gw74.jpg[/IMG]

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    PatrickS199 wrote:
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    Freezes
    It does freeze.
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    Greetings caatkins4,
    When your phone is the lifeline to your job, it would be most frustrating to experience issues such as the ones you've described, especially if you do not have a back up in place for when things go wrong. All of our phones are tested to make sure they meet the manufacturer’s specifications before being sent out. It is regretful to hear that the refurbished Samsung Galaxy Note 3 you received may not have met these specifications once it was in your hands.
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    Even the computer is very well designed, as a high end user I found there are still a couple places that Lenovo can improve.
    1. Lenovo has researched and developed this RapidDrive technology; I see this is an option on the Spec-sheet for the product, but I never had the chance to upgrade it.  I demand for a high disk performance; I was a little disappointed when I found out that I wasn’t able to install another SSD high performance disk into the computer. I had to take out the 2TB standard disk drive and replace it with the SSD. It would be really nice if I can have the high performance SSD installed as the system drive, and the HD installed as the storage drive.  The RapidDrive technology may become failing out now, because it was from those years that SSD weren’t popularly used.  Compare to the present, SSD is getting more and more popular, the SSD is improving it’s performance and lowering it’s cost.  In the next one or two years, the RapidDrive technology will likely become a history.
    2. I have opened the B520 model to see the inside modules. I see there are still plenty of spaces that Lenovo engineer can use to expand the upgrade capacities. I can use some simple tools to modify the inside body a little bit to fit another hard drive, but it stopped me from doing it because there is not another power cord connector. Those extra mSata connectors are sitting there and watching me could do anything about it;  = (
    3. Lenovo technical support did not have a most updated tech sheet for their system.  Again, I am a tech kind of guy. I was looking for a manual to better understanding the B520 motherboard.(so I can modify it and add some extra hardware to it)  I have called their technical support, talked to people, went through their online data base,  they weren’t able to provide me this manual.  The lastest information they have is for the previous model. The B520 Model I have a the newest I believe. Lenovo should keep up with their technical support, and be prepare for experienced users.
    Conclusion:
    I am satisfied with it. I feel I have made a great purchase.  Would be nice it I can install an additional SSD in there.  Would nice if they can put a high end video card in there.  Good for home offices, and home entertainments. Not recommended for hardcore gamer.
    Price: 4.5 / 5
    Performance: 4.5 / 5
    Exterior Design: 5 / 5
    Interior Design: 3.5 / 5
    Customer Service: 4.5 / 5
    Time from order to receive the product: QUICKLY
    Other thoughts:
    When I was doing my research on All-In-One, here are the reasons that why I have chosen Lenovo:
    1.Sony has a well designed for their product, but the price is high. Most importantly, the video card they have is Nvidia Geforce 540M GT, and it only supports 8GB of ram, not 16 GB.
    2. Toshiba has terrible customer services for technical support. I had a very bad experience with them. I believe they have out sourced it to India base companies.  When the computer is out of warranty after 1 year, they charge a $35(or $30)dollars troubleshooting fee.  I think this is ridiculous to charge the consumer to talk over the phone to find what is the problem with their product.
    3. Dell has better customer service than Toshiba; They do not charge for talking and providing the technical support after warranty, but when it comes with parts replacement, that is something we have to pay which is understandable.  However, one thing I really don’t like Dell computers is that they install a LOT of junks onto your machine when you buy it.  It’s fully loaded with all these third party softwares who pays Dell for more users.  It not only slows down the system, but also generate a lot of garbage uses a lot of disk space.  I will reconsider to buy Dell if they give me a clean & Junk-free windows.
    4. iMac is also a good choice because it’s well designed too. but I did not chose it because it has very limited expansion ports and they charge insanely more for hard-wares upgrade.  They have extreme control over their product from customer modification. They don’t even allow the consumer to replace the hard drive themselves.
    5. HP also has wonderful All-In-Ones, but their hardware specs seems weak. Never dealt with HP customer service before, so I will not say anything about their customer services. Hopefully it’s better than Toshiba.  = )
    also been posted on my personal blog

    Thank you for replying.
    Where I can buy a seperate RapidDrive?
    I couldn't find it on the marcket, or on shop.lenovo.com  /  http://www.lenovospareparts.com/
    With the mSata power splitter, there is a problem.
    The data portion and the power portion shares the same connector I belive. I have thought of it but don't know how to make it possible.  any suggestions?
    the only thing I can find is this :  http://www.microcenter.com/single_product_results.phtml?product_id=0317944   
    but I still need to convert the power connector because it's 4 pin molex;. I guess it should work if I use another 6" Molex to SATA Power Cable Adapter.  
    Also, I couldn't find which is the SATA 3.0 and Which is the SATA 6.0 connector.  SSD will have a huge difference in performace with a SATA 6.0 connector.   This is confusing because on the B520 Spec sheet it stated both.  I was looking for it's manual to identify, but no one can provides it. Last time when I called, they forwarded my call to Intel.  LOL!  I was like, **bleep**?  It's a board you used and you dont have a manual for it?
    Anyways,  
    Thanks  again!

  • Bad experience with Verizon Fios Internet and Customer Service

    I had an extremely bad experience with Verizon Fios Internet service and I will never use Verizon again. 
    In August 2014, I called and installed the Verizon Fios Internet and phone bundle. I asked the customer agent several times if I will be charged anything before the installation of the Internet and phone service. She said, 'No, we will only start charging after the Internet and phone are installed at your apartment'. I went to the store and picked up the router and phone and installed it at home by myself. The router did not work. I called Tech support and they said it will take several days for another available agent to come and look into the issue. I decided to discontinue the service and closed the account that same night.
    At the end of the month, I received a bill of $80 of activation fee for the internet service. Nothing was ever activated, my internet router did not work, and I got charged an activation fee for a service that I did not even start using. From August to December, I called customer service over 10 times and some of them said they will waive it while the others said it's a non-refundable activation fee. One lady said, 'Ma'am, the activation fee starts when you placed the order, the warehouse received it and packed the router in the boxes....' Isn't that ridiculous? If that's the case, please ask all your customer representative to say a clause before new customers open their account: Are you aware that you will be charged a non-refundable activation fee once you open the account regardless of whether or not you use the service or not. 
    So after 3 months (November 2014), I decided to get out of all these troubles and paid off my $80 activation fee. They put the bill in the collection agency and I called them and paid the overdue balance. Then in December 2014, I received a statement saying I have a $3.11 overdue balance. The collection agency told me that they will charge me for the whole activation fee and a $3 transaction fee for the transaction. So now Verizon came back and said I owed them the $3 because I paid the collection agency their transaction fee. 
    I am very disappointed and furious about the whole Verizon operating system. Charging a customer for an activation fee for a service s/he has not consumed or used does not make any business sense. In addition, they do not know how to coordinate with the collection agency on overdue bills. Give the customer a heads-up that they will be charged a transaction fee on top of the overdue balance, and that transaction fee does not count towards clearing the balance. 
    I have completely lost my confidence in Verizon albeit the many good feedback from my friends. 

    Hi crystallau52,
    Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

  • Awful Experience with Delivery and Installation of Appliances from BBY

    I went to the Best But in College Park, MD on 02 March 2015 with the intention of buying an appliance suite (refrigerator, range, and dish washer). A sales associated assisted me promptly upon entering the store, and I let him know what I needed to purchase and that I would need delivery, installation, and haul away for all three items. He stated that the delivery, installation, and haul away was included with the price of all three items, and we scheduled my initial delivery date for 13 March 2015.
    The evening before my delivery, 12 March 2015, I got a call from the Geek Squad giving me a three hour window they would be there to deliver and install my items. In going over the order with the representative I asked if the same crew dropping off the appliances would be installing the plumbing for the dishwasher. Contrary to what I was told in the store at the time of purchase, the representative on the phone notified me that a dishwasher installation was not sold to me and the following day the only thing the crew would be doing is dropping off the dishwasher. She then instructed me to call the store to see if there was any adjustments that could be made that would not change my delivery date the following day.
    So, I call the store and explain what is going on to the representative in customer service. He instructs me that he cannot add the installation on to the order for the next day because the route has already been made and the warehouse told him its too late to change. So, instead he, in conjunction with his manager, said he can add the dishwasher install for a later date that I was available, but the delivery of the range and the refrigerator would remain for the following date. After about 45 minutes we work through the kinks and he lets me know he will call me back the following day to give me a solidified date and time that the dishwasher can be installed.
    So, the following day comes and the time frame for my delivery and installation of the range and refrigerator comes and goes without hearing a word from Best But or the Geek Squad. So, I call customer service and the rep I'm speaking with lets me know that whatever the in-store rep did over the phone the following night put the entire order into reschedule and nothing would be delivered to me that day. Imagine my frustration because I've taken off from work to take possession of appliances that AREN'T GOING TO SHOW UP. Immediately, I hang up with customer service and go into the store where I originally purchased the appliances. I was told it did in fact get pushed into reschedule and my only option was to reschedule the delivery AGAIN. After working with both the rep and the General Manager in-store I was able to get the delivery rescheduled for 23 March 2015 with the dishwasher installation added to the order for free since it was an error caused by a Best Buy employee.
    On 21 March 2015, I got the calls from the automated system giving me my three hour window the installers would be there on the 23rd of March to install my items. On 23 March 2015, the crew with the refrigerator and the range showed up first. They asked me to come to the truck upon arrival because there was some issue with the refrigerator and they wanted me to see it before they unloaded it and brought it up to my home. The refrigerator of course shows up badly dented on the door, so I refuse it because I haven't gone through all of this to take possession of a damaged product. The delivery man let me know that if I did take possession of it, they would offer me some discounts because it was damaged. I said no thanks and he called customer service for me to speak with a woman at the warehouse about the damaged product. The woman at the warehouse said she was going to check their inventory and call me back within a few moments to reschedule a new unit to be sent out. They install the range without an issue. Next, the dishwasher team shows up and that goes off without a hitch. Of course, I didn't hear back from anyone at the warehouse at all that evening to reschedule the delivery of a new refrigerator.
    All in all, this has been a HORRIBLE experience with Best Buy. As a loyal Elite Status Rewards Zone customer and a former employee of the Best Buy in College Park, MD, I can say after this appliance experience, Best But has lost a lifelong customer. The level of customer service I received was sub-par and their attempts to correct an issue that started with their employee giving me improper information about installation being included in the price of all the appliances made the situation worse. I ended up returning the refrigerator because I refuse to wait any longer or go through anymore drama in order to take possession of something I paid for twenty days ago and can't receive because of Best Buy's inability to get their act together. I ended up purchasing a refrigerator from Sears immediately after cancelling my order for the one from Best Buy and it was delivered next day and damage free.

    Hello canbro34,
    The purchase and delivery of new appliances should be exciting and fun and not result in the kinds of tribulations that you describe. Our representatives should ensure that you have everything you need for a successful delivery and installation and I was surprised to read that the did not. I apologize for your having to cope with this frustrating experience.
    I was gratified to read that the store's general manager was able to work with you to help assuage some of the problems that were created. It was regrettable that the refrigerator arrived damaged, but I was happy to hear that the delivery and installation of the other appliances went smoothly.
    Although I understand your reasons, I was dismayed to read that you elected to purchase your refrigerator from a competitor and that this experience may influence your future shopping destination. It is my hope that you will give Best Buy another chance one day soon.
    Please know that I am sincerely grateful that you took the time to share your experience with us.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Does anyone have experience with having multiple editors work on the same project from different computers?

    Does anyone have experience with having multiple editors work on the same project from different computers?

    As much as I hate to admit it, YOU ARE RIGHT!
    I will tread lightly on this project.
    Thanks for the sanity check,
    Ben
    Ben Rayner
    I am currently active on.. MainStream Preppers
    Rayner's Ridge is under construction

  • My experience with iPhone 4

    Hey ,
    Thought it may be useful for some on my own personal experience with the new iPhone 4.
    Bought the iPhone 4 last Friday , was please upon my purchase, excited to upgrade from my iPhone 3G to all the nice new features.
    Firstly I was quite pleased with the new sleek design and the feeling of a quality product in the grasp of my hand. I proceeded to turn on the phone and was greeted by a new display with nice clarity and detail. The first thing in my mind to do was to check out the new camera and video capabilities, I was quite impressed... That is until I took a photo with a White background which then revealed orange spots.
    As soon as I seen the orange spots on the screen my first reaction was to search the Internet to see what the he'll they were, upon my search I disciscovered it was the bonding agent and that it should disappear within a couple of days. Not being too happy with paying a premium price for a premium product and receiving sub standard quality my intention was to bring the phone back to the apple store for a replacement the following day.
    Before I made a return to the apple store I thought I would see what other users were experiencing if anything , as always with new products introduced on the market there could be some teething problems. I wasn't disappointed, I found that there is a major issue with the antena and dropped calls as well as the proximity sensor issue, both of which I had been experincing.
    The antena issue was only a concern when I indeed held the phone in my left hand and not the right, however like many I wasn't satisfied that the phone could only be held in a certain way so that it was useable, this disappointed me further and made my mind up that bringing the phone back was the correct decision.
    The proximity señor issue might I add was quite frankly irritating as my face would end calls.
    Upon my arrival (Sunday) I was met by quite an arrogant sales rep who I explained my issues to, he insisted that he couldn't help and that I would need to make a genius bar appointment to see one of the many highly trained , military style technical wizards. All I wanted was a replacement but no an appointment need to be made and the only slot available was the following Thursday. Now usually my experience with faulty products is bring it back and get it replace there and then, not through appointment, however I appreciated the fact that the phone was in much demand and there wasn't much I could do until my appointment.
    On the Thursday I arrived at my appointment at the genius bar and explained my issues to the technical guy who was much more helpful than the previous sales rep. He replaced my iPhone 4 merely for the fact of the proximity sensor and not orange blobs or antena issues. As a result of the replacement the orange blobs and proximity sensor issues have been resolved, however the antena issue still remains.
    My situation at the moment is quite confusing, do I bring the phone back and get a full refund in mind of maybe having the phone on a lengthy contract while it actually can't make calls or drops calls if held in a certain way, or do I wait and see if the apple software fix resolves the problems. Idealy the software fix will come within the time frame were I have the ability to bring the phone back for a refund. I think many are in the same :position as myself.
    Posted from my iphone

    i am having sort of the same issue. as of now, i already have to send my phone back after one day of usage because i can hardly hear the other person on the other end of the phone. when i make or receive calls, have to turn up the volume to it's highest to hear anything at all. And from what i hear, it sounds like the person is a 100 yards away. my hands don't even touch the outside black line. and i still can hardly hear them. are you having this same issue?

  • My experience with the Z2

    Hi there!
    I decided to register on this forum as to be able to share my personal experience with the Sony Xperia Z2 thus far.
    To start i want to make it clear that i personally believed this phone offered a rather good experience at first, unfortunately like some other users i too started to notice the phone had its issues which needless to say take away from this 'great' experience it has to offer.
    So lets begin.
    The first Sony Xperia Z2 i received had a lot of issues, this one was a 14w20 version:
    - The device had quite a few scratches on the sides OUT of the box, which nearly made it impossible for me to return it .......
    - The MicroSD flap was not leveled and would stick out very noticeably
    - The Camera lens was not centered
    - The phone had gaps in the upper right corner and the lower left corner which were also very noticeable
    - The phone would not record 4k longer than 2 minutes before it would heat up ( tried multiple times )
    - The pictures would have a very strange colour to them, sort of neon'ish
    - Charging was extremely slow, i specifically used your standard usb cable and i used the Z2 dock, neither had effect
    - The back side would make a very annoying squeeking sound when pressed, even slight pressure would do so
    - The WiFi would be terrible, since i travel a bit i tried it on different networks with pretty much the same results at home and at the office, my other devices have no issues whatsoever nor have they ever had any issues like this device
    - The call quality was rather mediocre, quite a few contacts noticed during calls that they had to concentrate more in comparison to my other devices as to understand what i was saying
    - The 'close cover message' which pops up once you open your flaps would appear out of nowhere, whilst my flaps were closed properly
    To be honest with you there were other issues as well but i think the upper list is rather enough to understand the interest for a replacement.
    And so i did, i had this one replaced for another one, i was barely able to convince my supplier to replace this one due to the scratches it had which they would not believe were present on the device out of the box.
    The second Sony Xperia Z2 was also a 14w20 and.. unfortunately.. it too has issues :
    - The gap issue is present on this one as well, same locations as aforementioned but a tad smaller
    - Recording in 4k now has increased up to 4 minutes before it stops recording, i find this unacceptable
    - The mechanism for open flaps is a good idea were it not for the fact that this device also keeps saying the flaps are open. When they are not I could configure it to stop notifying me but what if some day i go swimming and i believe the flaps are closed since the device does not say they are open and i take a dive? I find this very inconvenient ..
    - Call quality has not improved, my contacts say it sounds muffled and after asking my partner to switch our phones and try calling i totally agree it sounds muffled and one has to concentrate as to understand what the other side is saying ....
    - The WiFi issue is present on this device as well, now i noticed that i have to shut it down and power it back on again as to 'fix' the issue with streaming, i experience it on YouTube, Netflix, Facebook videos and others.
    I also noticed that it d/c's often than not, i tried downloading a 10gb file as to see what happens and it literally stopped
    more than i can count. My other devices do not have this issue... tried this at home and at the office as well.
    - The battery charging issue continues on this one as well, to be sure that it is not related to the electricity at home i took the dock with me everywhere i went and charged it where i could, needless to say it did not matter at all
    I encourage people to test their phones and decide for themselves and not just buy into what i am saying, remember this is my experience with it and yours can be different.
    For me, unfortunately.. i will be returning this one as well and will consider purchasing something else but nowadays it seems personally that quality is hard to find..
    /xiLuS

    I'm far from impressed with mine. Very similar issues and also a cracked bezel. Unless my issues are resolved I'll be going back to an iPhone. At least if there is a hw problem they swap it out there and then. None of this sending away and being without you phone rubbish.

  • My experience with the N97 - "my last Nokia"

    Hi everyone,
    I know this is a user-to-user support forum but I believe a complaint to be some sort helps users to decide whether the N97 is for them or not. Before you read on, this post will contain comparisons to competitors, so if you hate apples, feel free to ignore me! (Also I don't think users should stop harassing Nokia for what they have done to us - the more complaints the better. Igoring customers is not a very good corporate strategy. Eventually it will take them down - people buy Nokia for quality, otherwise they could buy a rip-off from ebay).
    Just skimming over the posts shows me that I am not alone. So let me share my experience with Nokia and the N97. I am too tired complaining about this phone, at least I think my experience has made sure that no-one of my friends and relatives is ever going to buy a Nokia again.
    When I bought the phone for then 500 pounds at the Nokia flagship store in London it seemed nice enough. Good camera, decent keyboard and features competitors could only dream of. Unfortunately, that's paperwork. For a start, the much advertised facebook application was completely disfunctional and taking into account that Nokia clearly tried to compete with the iphone (my apologies again for mentioning a competitor) frankly a lame joke. I know a firmware update has somewhat relieved the situation now, but I will come to that later.
    Okay, so I have disabled the facebook application. Not a drama, surely the rest will work okay. But then after a week some of the pictures I took with the built-in camera weren't accessible anymore (broken image displayed). Again, I have another camera and I was hoping for a firmware update so I ignored it. I had now started using the joikuspot app to browse the internet on my linux box. Very nice. I started using email a lot on my phone but again was disappointed. I have a £165 ipod touch here. Without kinetic scrolling and an extremely bad UI design, by which I mean the icons and menus (ignoring the graphics flaws all the time) it is no match for the ipod, so what i did was to use joiku spot with my ipod touch. Before that firmware update the N97s browser was also still buggy so I used joikuspot for that too. I was now down to using my £500 smartphone as a wireless modem. What a shame. But I was still hoping for some kind of magic update.
    Then finally, I found out about the firmware update. I had to open my phone, check the serial and visit the Nokia website. Unfortunately, the Ovi software and drivers supplied with the phone did not recognize my N97 properly. Something which I think was fixed with the firmware update (anyone seeing a circular dependency here? ) Furthermore, the built-in firmware update over 3G seemed to be disabled. So I made the journey back to the flagship store in London, explaining the problem. I was greeted by an extremly rude employee. Well, I think that's not really his fault, I guess he was just sick of all the complaints. Anyways, I told him that the 3G update was not working and he started to be really patronizing telling me that I wouldn't listen to him (he said it was "working" but "disabled"). Maybe I should have told him that I am a software engineer and that in 99.9% of the cases in which we disable a feature, the reason is that it is "not working". Anyways, he kindly allowed me to use one of their machines to update the firmware "at my own risk", which worked. At no point I have received an apology for the fact that I have paid Nokia £500 to beta-test their products.
    Now of course, the firmware update has succeeded, but is all fine? Far from it.... As many report on this forum the N97s battery meter is faulty. Countless times, my phone has just literally died overnight. It even forgets time and date! This is more than bad - every phone I have had so far complained about a draining battery well in advance. I had to dig out my old phone to serve as an alarm clock again - the fact that the alarm clock itself is unreliable is a alltogether different matter... One time the battery died during the day - after doing nothing for 4 hours in my sports bag (started with 1 bar down). When I had to make a call that day, for the first time in I don't know how many years I had to use a telephone box. Progress?!
    The firmware update has also barely improved the email client - just a few ui glitches solved. However, the biggest issue at the moment seems to be the weird memory organization. When I buy a phone I don't want to deal with something like the c drive problem. Reinstalling applications on the 32gb partition helps somewhat but why didn't Nokia do that in the first place? Has this phone never been tested?The phone is still way too slow.
    I can't comment on the iplayer app - says it needs wlan to work. But the youtube player has crashed every time i used it. And by crashing I mean it took down the whole phone with it. I admit that my ipod crashed a few times too - in just under a year (~3 times). But the reset was straightforward every time. With the N97, the only thing that seems to help is to take the battery out!
    Before I forget, the N97 doesn't even work as a phone. In a 30 minute conversation, the call got dropped 4 times. I don't know whether it was because of a calibration issue with the proximity sensor or a more serious problem, all I know is that this is unacceptable!
    I am sick of the phone and Nokia's service. The joikuspot app ran out and asks me to pay... I have paid £500 pounds for the bloody phone already. The adobe reader asks me to pay... (somehow it ran out without me even using it). Maybe you see why I am getting angry now - the only use case that actually put the N97 on top of my old phone was gone. What infuriated me even more, is that Nokia bundles this software with the phone. It cannot actually be deinstalled! It just sits there merrily and takes up my hard drive space.
    Last but not least, I have written to Nokia already, but not received a response! This is a Nokia forum with Nokia employees following the posts. I would be very, very, very grateful if Nokia could give me a refund. However, with them not even acknowledging the various problems I somehow don't see that coming. I'll probably have to sell it with a massive loss on ebay.
    Cheers,
    Will
    P.s.: I have all the same small issues as the other guys here - slider lock at the side not working etc. You are not alone... Has anyone complained about the music player? I have 16gb of music on the phone and scrolling is impossible! The Symbian OS is so obviously not built for a touch screen that it hurts. Of course they don't put much music on the phones in the Nokia store so people only find out when they get home...
    Message Edited by alcroth on 12-Sep-2009 11:32 AM
    Solved!
    Go to Solution.

    hi ! the nokia n97 is a really an amazing device. It keeps up to the promise of live online 24 x 7. I discovered it and wanted to share. Still there are some unanswered questions and if any vetran could help would really appreciate.
    i am an user from India. and have the n97 for about 3-4 weeks now. Practically I have been living online 24 x 7 as The list of unexpected issues that a nokia n97 offers seems unending, some of which i am narrating have made me scout on the web to try n search answers.Not that i will be able to action information you provide instantly. My new phone has gone for reparis(sic), so once its back can do that & will acknowledge your replies.
    My Quests:
    1. First things first! How to request for & get refunds for a Nokia Phone in India.
    2. Is there a touch querty as an input method? like windows mobile ? Request Know How. I now seem to agree to the feedback on one of the blogs.. that nokia designers feel that the average size of user hands would be that of big people & fingers like a japaneese teen. The physical keyboard does not seem to offer any additional functions other than text input !
    3. Predictive text where in the touch screen menu, the words dont get auto completed. This increases the number of taps/input strokes. Is the n97 intelligent & learn words from sms, contacts, emails. my blackberry does so. Request Know How & any options to edit custom dictionary. Auto Punctuation ? Am i expecting too much already ?
    4. Single hand use of phone impractical using touch pad t9. Entering alphanumerics on the physical querty is a nightmare... Request Know how on tips & tricks.
    5. Green tick yes or v button on top left of the text input screen. friendly again only for big handed people. Could this have been at bottom right. Is alternate screen for text input touch t9 available? Requested Know how.
    6. Unnecessary taps additional taps alomost in all menus...for eg.. sending a biz card from n97 requires 5 taps... in the other mobile phone systems it can be done in 3 taps. Requested Knowhow for shortcuts.
    7. Can In a nokia we get a view of the entire events as single thread.... No Provision for search display against keywords upon I can get call logs, messages - Here in Nokia, no search filters / advanced search and all searches results plotted to applications vs person/events. Requested Know How if it can be done like blackberry / windows mobile.
    8. Copy & Paste across applications. eg. Select text from web page copy n paste on message application.... possible on Nokia...? Requested Know How
    9. Call& Event Logs e.g Missed calls. If there are 5 missed calls the log will show the last called time only. In most other mobile systems Blackberry, windows each event is logged against a user. Requested know how on how this is handled in Nokia.
    10. Lag in picture display upon call. Number displays first and after few seconds lag the pic pops up. Is this normal & acceptable ? Other windows / rim devices show it instantly.
    11. When will Nokia enable usage of Native clients like google talk, yahoo like blackberry, iphone ? Any know how on possibility of release. Any equal alternatives suggested for n97. Tried Nimbuzz, Fring, Ebuddy. Miss the chat message notification icon on home screen, notification on the chat messaging icon, sound, breathing lights.
    12. Is there any planning for better email client? Likely Release dates?
    13. The Java App for GMAIL on blackberry shows an indicator on icon in addition to customised alert setting tone & breathing light for new messages. Retreiving Emails is consistent & auto on other devices. The Nokia Does not seem to auto refresh + No Notification. How is it handled on Nokia ?
    14. Can user friendliness be something where we can do actions with a contact or on contacts screen single view... e.g see contact on google map, Help on contacts screen/n97 help, lookup contact on server, filter by category. new address, new group, view, edit, delete, activity log (incl sms, mms, email, calls), call, sms, mms, email, send as attachment, send as im, add a custom ring tone, add picture, options - sort by, separators, sync settings, actions, switch
    applications, exit. We have seen it on inexpensive phones. is it possible to be done on Nokia?
    SOME OF MY STILL UNRESOLVED PROBLEMS Post upgrade to ver 12. Did you also face similar bugs/issues?
    15. Contacts inaccessible – “Memory Full Error”. No other applications were active at the time of the error. Just unable to reach any of my 3500 contacts through the contacts options & do anything.
    16. Pbk2 error upon selecting contacts in the messaging application.
    17. Audio Delay upon receiving a call. No Sound upon connection of incoming call. Especially if picked up too fast.
    18. Shows as searching for network constantly many times a day. We have 2 n97s & observed that both n97 almost have similar timing of network loss. Whereas, our other devices like blackberry do not show any weak signal signs.
    19. GPS Lock. Keeps searching for GPS locks constantly i.e Drops connection to GPS network frequently.
    20. Unpredictive battery talk time, standby & required Charge time.
    21. Voice inaudible at other end, when using loudspeaker & especially during calls from moving vehicle.
    22. Camera:
    a. Picture clarity issues. Secondary camera highly pixelated. Primary camera shows light flooding on pictures. Clarity Missing.
    b. Erroneous Time stamp on images.
    c.Lens Cover Started to show minor scratch pressure.
    23. Ovi Suite recommends erroneous updates for E.g Maps 3
    24. Text Input touch t9 screen freezes / Hangs, especially when entering special characters like period(.), comma(,), exclamation (!) etc
    25. Selectively & at random contact Name not displayed on Caller ID (sometimes)
    26. Selectively Message & Message delivery display number, instead of stored contact names.
    27. Sync Issue, All contacts not synced always.
    How to sync "categories" field as stored in outlook or how to map custom fields to Nokia.
    28. Format Mass Memory error, Unable to format. Unable to delete specific files.
    29. The auto lock... When attempted to unlock with querty out .. it still opens in portrait mode ?
    30. SMS Logs Not updated. e.g any sms sent before storing a contact.... after storing or adding
    contact the number does not get automatically updated to the name. It reflects the number still in the logs.
    31. Picture caller... The face is half cut ..Looks weird on most images... as the number is not transparent. In landscape mode there is enough space on the screen to put up the answer or reject buttons and displaying the numbers.
    32. Browser will close on its own & return to menu or home screen.
    thanks in advance for your time to stop & read. Pls do send any information that you think will be useful to me for making the n97 do some work.
    NEW additions:
    (tested on another n97)
    33. Predictive Text :
    Usage for auto word completion only on physical keyboard, when the Dpad down key is used it throws up options but the way the scroll is designed you can see the full word and one makes mistakes.
    34. another strange behaviour is on the text input... this was on an email i was trying to reply. the stylus touch will paste the last keyed in word !! we wonder why.
    35. and while showing off the second n97 we have (again 3-4 weeks old) - we were asked how much did we pay for this second hand unit - 50% off .. apparently the comment as the surface has got scratched very badly.
    i hope the info is good use to others who want to take the risk of buying this device

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