My iCloud on iPhone says I have 2,8Gb in use for mail. However, my folders are ( down to a few emails ) emtpy?
My iCloud on iPhone says I have 2,8Gb in use for mail. However, my folders are ( down to a few emails ) emtpy? Where does this come from?
Welcome to the Apple Community Rickymundo.
Have you accounted for mail in the trash.
You may also want to look at this article...
About storage buffering
Similar Messages
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My iPhone 4S shows I have over 6 GB of memory used for mail yet the mailboxes are more or less empty. Where is the memory going and how can I reduce it?
I found a post with this solution that worked for me - .Do a backup, then download ibackupbot. It lets you look into the contents of that backup. Look in system files>mediadomain>library>sms>attachments. I found a ton of huge files related to long deleted texts. ibackupbot let me delete all that old crap. I then restored the phone with that now modifec backup and Bingo! freed up 9 GB. No problems.
But note, if you are not technically inclined you probaly don't want to be digging around and deleting back up files. You delete the wrong thing and you could jack up your phone badly. Be careful. -
I have an old i tunes account attached to an old email account that is no longer valid. have forgotten the apple id attached to this acct. so no longer can get the forgotten id sent to the email. I have made a new apple id and email is attached but my laptop will not allow me to download again and start over. although really dont want to start over , as have alot of music in my old account. Please help! thanks
Hello brjdunn,
Thanks for using Apple Support Communities.
You are able to change your Apple ID by following the instructions below. That way you will still have access to all of your previous purchases:
Change your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H. -
TS4036 my iphone says i have backed up to icloud but it hasn't, where am i going wrong
my iphone says i have backed up to icloud but it hasn't, where am i going wrong?
Troubleshooting Creating Backups
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I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?
Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.
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iTunes says I have 2.5 gigs of music on my iPhone 5s but my iPhone says I have no content. Any idea where my music went to? I deleted all my music and started fresh with no music. I uploaded several artists worth of music to my iPhone from iTunes and synced the phone. It seems to load from iTunes to the phone but when I disconnect from my comp it's all gone.
Hi Tim
iTunes will not import non-iTunes purchases from iOS devices. If you still have your old computer you can transfer your iTunes library to your new one.
How to move your iTunes library to a new computer
If not you will need third party software such as this:
TouchCopy -
my iphone says i have 6.1gb of photos on my photo library, 1000 pictures. i only have 60. how do i see and delete these pictures?
On iO8 8? If you have already emptied the Recently Deleted album,and still have phantom photos, check this post:
Have a look at this solution: There are apparently more users suffering from phantom photos that cannot be deleted: Changing the date makes the photos in "Recently deleted" visible again:
txforeverMar 5, 2015 6:38 PM Re: More photos in settings than photos app shows
Re: More photos in settings than photos app showsin response to morganfaith6
I managed to get rid of the phantom usage. Restoring iPhone and resetting the phone settings/data do not work for me.
I had to move the Date on my phone earlier by 1,2,3 months and found the phantom photos in the Recently Deleted Folder. Next, I deleted the photos manually from the Recently Deleted Folder and the usage got freed up from my iPhone. -
In itunes, when i plug my 16gb iphone in, it says i have 5.8gb of "other" filled on my phone, what is "other" and how do i delete it so i can put more music on
I know by the date of this thread that I'm probably too late to help you but I had the same problem and just figured out what the "other" really was. It is application archives.
I'll explain it if you're curious, if not just skip to the next paragraph. When you sync your device and it is trying to update apps it doesn't want to lose the old app while its doing that. So it uploads an "application archive" zip file. Those files normally get deleted once the sync is over, but If that sync gets interupted you have all those zip files there taking up space.
You don't have to restore your iOS device and lose all your contacts, messages, app data. All you have to do is use a iOS device file browser and delete some old partial apps from incompleted syncs.
I use "DiskAid" or "iFunBox" but you can use any app that can change the files on your device. I'm going to tell you how to do it using DiskAid.
First download and install DiskAid
Once it's installled open it and plug in your device.
Click on your iPhone/iPod/iPad then on:
Storage, then
Media, then
Application Archives,
Then just delete all thos zip files! (they will usually have weird name such as "com.NameOfTheCompanyWhoMadeTheApp.NameOfTheApp.zip" (Except it would have the name of the company and the app instead.
It won't change anything else on your device. It's perfectly safe.
I hope this helps you as much as it helped me! -
my iPhone says I have 5 app store updates. I press update and the wheel just spins and it never
updates. the Icon stays black like its updating, but in never doesHello Donna,
I'm sorry to hear you are having issues with your iPhone. If you are having issues completing your app updates, you may want to make sure you can otherwise access the iTunes Store/iOS App Store. You may want to try the troubleshooting steps outlined in the following article:
Can't connect to the iTunes Store - Apple Support
If the iOS version listing in your post profile is correct (iOS 8.0.2), you may also want to make sure that your iPhone is updated to the most recent version of iOS:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Sincerely,
- Brenden -
my iPhone 4s keeps showing more space being used for photos than i have -
i have deleted cache folders, unselect and reselect in iTunes I read one post
where they said keep syncing and in a couple days it would correct itself, that
hasnt happened. I have see others have the same issue but no solution and nothing
appears to work my iPhone still shows 6.5 gig use of photos when i only have the camera roll listedi thought the photo stream only holds 1000 i usuaaly take each month and save them to iphoto but if thats the my ipad should say the same amount and it doesnt - it shows 2.5 gig which is correct for iphoto. and i havent ever had that much but if for some reason icloud has that much saved how do i delete and again if it does why doesnt ipad show that amount _ HELP!
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my ipod wont let me buy any appps because it says i have an invalid security code for my moms credit card but its the right one. and it also says i owe money for upgrading an app does anyone know how to remove my moms credit card cause i cant figure itout
To change asccount information see:
Changing Account Information
For the code issue this may help.
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for free apps and app updates.
What is making it think that you own money for an app upgrade? -
My iPad is saying I have 9.8GB of 'other' when I have hardly anything
Just bought the iPad 2. Everything updated fine. But for some reason it says I have 9.8GB of 'other'
I have cleaned everything off, but it still says the same in iTunes.
I have 16GB of apps on a 32G Pad.
Did not have this problem with the iPad 1.I did a Restore as you suggested and everything is fine.
Thanks again. -
Netflix says I have to download Silverlight plugin for Macbook Pro before I could play movies. Is there a silverlight version safe to download for the Mac?? Thanks.
ACAhttp://www.mozilla.com/en-US/firefox/3.6.13/releasenotes/
Had the same problem; would have been nice if they had told s that we need an intel processor on our older Macs! I am up and running again. -
Hi, i have already paid this app to the iPad and iPhone, why i have to paid 17 euro for the mac?
this question is available for many paid apps..If you bought a Mac after the 13th October 2013, the complete iWork Mac suite is now free.
Read this press notice from Apple:
iWork & iLife Now Free With Every New Mac & iOS Device
iOS and Mac applications are compiled diferently and Apple costs them as separate applications, that is there decision, contact Apple direct if you are unhappy with their pricing policy by phone or send using this link:
www.Apple.com/feedback -
last back up: never . i am connected to a wifi network and phone also plugged in yet my icloud never backs up , i have also deleted previous backup for all applications(although there was never any successful backup) in " manage storage" still no headway
rucchyy wrote:
my Internet is working fine . i also turned the iCloud drive off, could this be the reason I can't back up?
No.
Have you done:
Restart / Reset
http://support.apple.com/en-us/HT201559
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