My Ipad has locked with Itunes logo and cable displayed on a black screen. Cant do anything
My Ipad has locked on a black screen with only the Itunes music logo together with an arrow and a cable white photo display. Turning it on and off achieves nothing, only the Itunes circle and cable appear each time. What can I do to rectify?
I uploaded iOS 7 and the ipad came up with a black screen with pictures of iTunes logo and power cord. It wouldn't turn off or respond to any actions. A terrifying moment. I followed some suggestions from these discussions, connected iPad to Macbook with iTunes open and prayed. It took 3 separate times to completely reset the iPad, because of several "errors" that would occur throughout the lengthy process. This necessity to completely reset my iPad (and it is very shakily alive now, I fear) was a direct result of uploading the new OS. I am furious. What is going on with Apple? I see this has happened to people for quite a while now. Good Lord.
Message was edited by: Liz with the computer genius brother Fred
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I Phone Locked with ITunes Logo & USB Cable only showing
Hi
I brought my wife an IPhone 4S yesterday and checked with the sales guy in 02 that I can run two accounts off the same laptop as I have an IPhone as well, which he said would be fine.
However the new IPhone required an updated version, which I downloaded and then the new IPhone locked up with the ITunes Logo and the USB Cable showing. Have tried restoring but it keeps saying it needs to download the newest version iOS 5.1.1 which takes over an hour to download, but I already have the newest version dowloaded.
Please help Very Annoying!http://support.apple.com/kb/HT1808
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My iPad is frozen with iTunes logo, arrow pointing to it, lock symbol and image of bar running to power inlet point. How do I get out of this?
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. It has been this way for 2 hours. Help??
doreen329 wrote:
... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
HT201412 my Ipad screen is stuck with Itunes logo and wont repsond
my Ipad screen is stuck with Itunes logo and wont repsond
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
my ipad has locked with the note " this ipad hasn't been backed up in two weeks. Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi.............I dont have a lock on it but i cant get rid of the above message bow to allow me access to back-up as requested. Any ideas?
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use the device again -
the new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help
Your phone is in recovery mode; connect it to a computer and use iTunes to restore it.
~Lyssa -
Was reading book on iPad
Pop up asked if I wanted to upgrade- probably stupidly I agreed- now iPad screen is frozen with ITunes symbol and image of charger cord on screen- tried turning it off - no help.Carolyn explained how to reset the iPad. You don't need a tool or clip to do this...just your fingers.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
I do not think that is going to work, but try it.
You are getting the connect to iTunes message and that usually means that your iPad needs to be restored. -
Download of 8.2 ios on iPhone 5s caused phone to lock up
with iTunes icon and cable icon on screen .Will not reboot. How to fix?Hello jh901,
After reviewing your post, it sounds like you have not been able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Phones locked with itunes logo
tried downloading the latest software and now phone locked with itunes logo cant do anything
Hi, Brian.
Thank you for visiting Apple Support Communities.
I would first try a reset of the device. To reset a device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears. You may need to attempt this multiple times.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, you may need to attempt a restore on the device via forced recovery.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Cheers,
Jason H. -
Tried updating software but now frozen with itunes logo and usb cable picture on screen help
Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it
- If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode will allow a restore. Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore. -
I recently "Erased all content and settings" on my iTouch and during the reset, it ran out of battery and it has been the apple logo and a loading symbol on the screen for 2 and a half days now. What do I do?
I did drop it from about 4 and a half foot during the reset so I don't know if that has broken it.See if placing the iPod in Recovery mode will allo iTunes to see the iPod so you can restore it.
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
when i updated the ios the itunes logo and usb symbol appear on my screen and I cant do anything
Do what the screen is telling you to do
Connect the iPhone to your computer and restore with iTunes
Allan -
after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
What can i do to get my phone working. It went to a black screen when I was playing a game. I pressed the power and home button then it showed the apple logo and went back to a black screen. Doesn't came on, show a charging sign, read on iTunes.
Press and hold the home and power buttons for 15-20 seconds until the white Apple logo appears.
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