My ipad4 went into restore mode,cause was software crash. Genius rebooted it erasing everything,now I can't access my email. When I try to sign in it says account is already added

Genuis had to reboot my ipad do to software Crashes unfortunetly deleting all my apps. Now I can't access my email,when I attempt to sign in it says account is already added to iPad. I cannot receive any mail,or even access my account. I have gone thru the troubleshooter, with no resolution .

I would go to managing your Apple ID at this website and see if your information is all correct, first ...
https://appleid.apple.com/
You'll see if you can sign in on managing your Apple ID, and then if you can, you can see if your information is all correct, and then ... you should be able to go back and do it, since you've verified your information.

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When I try to reinstall an app that was on my iTouch, Itunes tells me the app can't be found. When I try and redownload it itunes says it's already downloaded and will not let me try again.

This is an itouch gen 4. I'm open to for answers. Thanks!
Leon

Hello,
I checked the restrictions setting and that is off.
The wording that comes up is:
Some of the apps in your iTunes library were not installed on the iPod 'Leon's iPod" because one or more errors occurred.
For a list of apps that could not be installed. click the + below.
The app "YouTube" was not installed on the iPod "Leon'siPod" because the app could not be found.
Thats it, all be you can say 'ok' or More information' which opens a window with some things to try, like update iTouch software, reset iTouch, chech with vendor.

Mozilla was slow and i have reset it! Now, all my bookmarks are gone and when I try to recover it, it says not possible to process the file! WHAT NOW?

Today my Mozilla was slow and as the solution i was offered below is reset to its default settings and Mozilla would like to keep all the old data! Of course, that I did that and for a minute an unpleasant surprise!
No bookmarks, no history nor can add Bookmarks in the toolbar or the back button works (works with backspaceom) nor offers page while typing in adressbar.
I find a bunch of online tutorials recovery but nothing! Firefox is saved on the desktop folder "Firefox old data" but when I go importat says "file can not be prosecuted."
What now?
Bookmarksi are very important to me and I am now as one eye!
Now Mozilla is not remembering browsing history neither!
OS is W7 Pro 64
Comp is HP8710w
Thank you!

Hello,
Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.
#Use <u>one</u> of these methods to open the Bookmarks Library window:
#*Click the ''[[Display the Firefox button menu instead of the menu toolbar|Firefox button]]'' to open the menu and click on ''Bookmarks''.
#*Click the ''Bookmarks'' menu and click on ''Show All Bookmarks''.
# At the top of the Library window, click the "Import and Backup" menu and select Restore.
# Click the date of the bookmark backup you want to recover.
# In the new window that appears, click OK.
# Your bookmarks from the selected date should now be restored.
For more information, see the [[Restore bookmarks from backup or move them to another computer]] article. For other solutions, see the [[Recover lost or missing Bookmarks]] article.
See also: [https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
Profiles - Where Firefox stores your bookmarks, passwords and other user data]
Did this fix your problems? Please report back to us!
Thank you.

After updating to itunes 10.4 restarted, my ipod touch went into restore mode. when trying to restore it says unexpected error occured (1604) followed resolution checklist . still wont work, any thoughts............

After updating to itunes 10.4 restarted my pc windows 7 64 bit, my ipod touch 3rd gen went into restore mode,when trying to restore it works for several minutes then says it cannot be restored, unexpected error occured (1604) I have followed the reslution checklists, still wont work, any thoughts?

Hi
Cannot offer any thoughts other then i am having the same problem. updated my itunes windows7 32bit ipod touch 4th gen. went into restore mode lost over 700 songs. i dont get any error messages i just cannot get into itunes store. Firewall is allowing access, etc resolution checklists done, and nothing.
Hopefully this issue is fixed up soon...

I just hooked up my I pod 4th gen to down load songs and it said it wanted to download new version of software after download it went into restor mode...will i loose all pictures and songs?

I just hooked up to my computer to down load new songs it said new version of software is avalable, after down load I pod went into restor mode. Is there any way to get it to work beside the restore? and will I loose all my photos and vidios?

Best Not to interupt the Update Processs...
See Here for Details on what is happening...
Updating to iOS 5
http://support.apple.com/kb/HT4972
Post back if you have any issues...

HT201269 I made an update to my iPad and after the update it went to recovery mode. It wiped all of my apps off and now I can't add apps

I made an update to my iPad and after the update it went to recovery mode. It wiped all of my apps off and now I can't add apps

When I try to add apps it doesn't do anything. I have connected to the computer to iTunes and it isn't syncing any of my apps to the iPad. I am not sure what else to try? I have turned the iPad off and restarted and nothing changed. I tried to download something from iTunes on the iPad and it isn't letting me.

ITunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song

iTunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song. Note. Library was moved from PC to MAC. I am signed in to Itunes with the Apple ID created on the old computer which is different than the Apple ID used to set up the MAC.

I'm experiencing the same thing under iTunes 11.1.1:
iTunes says the computer is not authorized, prompts me to authorize
I enter my credentials, iTunes says computer is already authorized
When I attempt to play song, iTunes starts at bullet point 1 above over again.
My attempted fixes:
I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
Deauthorize and then reauthorize computer
Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
I was hoping that iTunes 11.1.1 would cure it - no dice.

HT204053 I recently got an icloud account and now when I try and sign in it says the e-mail account is already taken. How do I get in to my icloud account?

I recently got an icloud account and now when I try and sign in it says the e-mail account is already taken. How do I get in to my icloud account?
I wouls also like to know how to download pics off of my ipod 5th generation onto my PC computer through icloud or any other way.

It sounds like you are trying to create a new icloud account, not just logging into an existing account. When you type in your Apple ID and get that error, it's because you are trying to create an account using the same ID that is already being used in another account.
Go to Settings>iCloud and scroll to the bottom of the screen. If you are logged in, press the Delete button, then try logging in with the existing ID.
As for pics, the most secure way is to connect ipod to PC with USB and look at the Photos tab for your device in iTunes. Using Photo Stream is another way, but it doesn't always work, depending on conditions.

My e-mail address was "hacked into" and a bogus email sent in my name---now I can't access my email because it won't accept my password.

The email was sent at approx. 6:45 a.m. Tuesday to everyone in my address book. It stated that I was in Wales and had been mugged---all my cash, credit cards, and cell phone taken. My flight was supposed to leave in 6 hours, but the hotel wouldn't let me leave until I paid my bill. The email didn't give any contact information---so I'm assuming it was a "Trojan horse" to give a virus to everyone on my address list.
Now, I can't open my email because it won't accept my usual password. Attempts to change my password have been unsuccessful. It says that I have not been properly identified to change my password.

You will need to contact the customer services for the email service that was hacked and try to convince them that your account has been hacked.
There are a number of ways that they get access to the password. One of the most common is by phishing, you are presented with a bogus site that looks like the login page for the email service/site and you enter your login details. This is frequently done by sending an email to you saying that you need to log into the site or need to confirm your details.
To makes sure that your computer is not infected with malware, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* [http://www.malwarebytes.org/mbam.php Malwarebytes]
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
* [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
* [http://www.safer-networking.org/en/home/index.html Spybot S&D]

My iphone went into restore mode after updating to Iso7....is that normal?

my iphone is still in recovery mode....is that normal? will i loose any data? did this happen to anybody else?

dfu mode
How to enter iPhone DFU mode
Connect the iPhone to your computer and launch iTunes
Turn the iPhone off (hold down the power button at the top of the iPhone)
Hold down the sleep/power button and home button together for exactly 10 seconds, then release the power button
Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected
When you are in DFU mode your iPhone screen will be completely black
Even though the screen is black, that doesn’t mean the device can’t be interfaced with either iTunes or a custom firmware client (for jailbreaking, etc).
Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode. Again, DFU mode is signified by having a completely black screen on the device. If anything else is the case, repeat the steps above until you enter into DFU mode successfully.
Exit DFU mode on iPhone
The simplest way to exit out of DFU mode is to hold down the Home and sleep/power buttons on the iPhone while connected to iTunes. Then just hit the power button as and this should reboot the device as usual.
And if you’re curious, yes this works all the same on an iPod touch.

Had my hard drive replaced and I've restored from TimeMachine backup. I have changed my username and now I can't access my old backups on my TimeMachine hard drive

I've recently had my hard drive replaced in the Apple Store.
I used time machine to backup and after I got my mac back with the new hard drive I restored all my files which are now on my computer and I can access it with no problems.
The problem is that I've changed my username (admin) and when I enter time machine, I can't access the backups of my old hard drive which is really frustrating.
A red negative sign appears on most folders. Also in macintosh HD/users there is a folder named with my old username and I get the same red negative sign in the folders.
Any idea what can be done about this?
If you need more info just ask.
Thanks in advance

Turn Time Machine OFF temporarily in its preference pane. Leave the window open.
Navigate in the Finder to your backup disk, and then to the folder named "Backups.backupdb" at the top level of the volume. If you back up over a network, you'll first have to mount the disk image file containing your backups by double-clicking it. Descend into the folder until you see the snapshots, which are represented by folders with a name that begins with the date of the snapshot. Find the one you want to restore from. There's a link named "Latest" representing the most recent snapshot. Use that one, if possible. Otherwise, you'll have to remember the date of the snapshot you choose.
Inside the snapshot folder is a folder hierarchy like the one on the source disk. Find one of the items you can't restore and select it. Open the Info dialog for the selected item. In the Sharing & Permissions section, you may see an entry in the access list that shows "Fetching…" in the Name column. If so, click the lock icon in the lower right corner of the dialog and authenticate. Then delete the "Fetching…" item from the icon list. Click the gear icon below the list and select Apply to enclosed items from the popup menu.
Now you should be able either to copy the item in the Finder or to restore it in the time-travel view. If you use the time-travel view, be sure to select the snapshot you just modified. If successful, repeat the operation with the other items you were unable to restore. You can select multiple items in the Finder and open a single Info dialog for all of them by pressing the key combination option-command-I.
When you're done, turn TM back ON and close its preference pane.

While editing photos iPhoto shut down. The unexpected shut down message appeared and I pressed re-open. When it reopened I had lost my most recent import as well as imports from the past 2 weeks. When I try to re-import it says that they already exist

After an import of about 20 black & white photos to iPhoto I was editing one when iPhoto shut down. The "unexpected shut down" message was displayed. I clicked reopen, which it did. However, my last import was completely missing. Not only that, everything I had imported, adjusted and filed for the past 2 weeks was also missing. It has still saved all of the albums I created but all show "no photos".
When I try to re-import from my back-up, iPhoto says "can't import, photo is already in the library".
Can anyone help?

What version of iPhoto?
Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

I can't play some songs I recently downloaded because when I try to I get the message that I need to authorise my computer but when I try to do this it says I've already authorised this computer.

I downloaded 4 songs at the same time. The first and the last songs in the list play fine. If I try to play the second or third I get the message that I need to authorise this computer. I enter my id and password and it will say I've already authorised 2 out of my 5 computers (I don't know what other one I've authorised) then it will just start playing the last song out of those four.

Delete and redownload them if doing so is free in your country.
(97666)

The songs I downloaded are not playing and i think I plugged in the wrong plug,however,when I try to reload them it says they are already purchased-what did I do

Please give me some advice-I plugged in the wrong end of my Ipod to the computer and the songs I purchased are not there,when I tried to repurchase them the computer said I already had them please help

How do you plug in "the wrong end of my Ipod to the computer"? The iPod only has ONE connection point, so how does it have a "wrong end"?
For the songs you purchased, can you find them in your iTunes music library (on the computer)?
If you try to re-purchase (spend more money) on a song you already purchased, the iTunes Store will kindly tell you not to waste your money buying something you already have. If you ever "lose" a song you already purchased from the iTunes Store, you can go to the iTunes Store Purchased screen and re-download the previous purchase for no cost. The link to Purchased is under QUICK LINKS on the iTunes Store Home screen.
If songs you purchased do not sync to the shuffle, it may be because the new songs are not part of the songs selected to sync to the shuffle.

HT1414 My Ipad 2 will not update to ios6. Instead, it had an unknown error. Then it went into restore mode 2 times. :( I have two iPads, both have been really problems.

I was on line 4 hours last night. So far two hours tonight with the second iPad. This one downloaded quickly, when throught the entire upgrade, then at the end said there was an unknown error. I did what iTunes said to do and restored the iPad. It went through the restore and at the end said the restore failed. Then it said to restore again. I did....same problem

I'm experiencing the same problem.
Whenever the itunes usb lead screen disappears and the apple logo appears it fails to reboot.
It's getting power ok, it's just not doing anything.
If I can't get an answer here it's a visit to the apple shop tomorrow.

My ipad4 went into restore mode,cause was software crash. Genius rebooted it erasing everything,now I can't access my email. When I try to sign in it says account is already added

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