I installed an app on my iPhone and now all I can get on my screen is a picture of a USB cable asking me to connect to iTunes - NOTHING ELSE. Please help! I need my phone!!
I installed an app on my iPhone and now all I get on the screen is an image of a USB cable with an arrow pointing to an iTunes logo. I cannot use my phone and if I turn it off, I just get the same image on the screen! I need my icons back!
What version of iTunes is on your computer? What version of OS X are you running? What type of Mac (and how old) do you have?
Similar Messages
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I tried updating iphone software and it did not work. It just shows connect to itunes with usb cable on the handset. I have tried for hours to try and turn the hanset off and troubleshoot but nothing works. The connect to itunes display can not be over-ridden.
Please help!!!oh and the device is not being recognised by itunes now either.
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Upgrading to yosemite the computer 27 iMac froze and now all I can get is a white screen
Upgrading to yosemite the computer, 27 iMac froze and now all I can get is a white screen
How can I move forward or revert back to mavericks?Look at this support article:
http://support.apple.com/kb/ts2570
Ciao. -
my iphone 4s froze during software update. I have removed and reinstalled itunes, but still will not recognize it nor reset it. In the screen I can only see a pic of the usb cable indicating me to conect with itunes. have done it several times but still does not solve my issue. I cannot use the device at all. any suggestions?
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
My ipod 3rd gen. has been disabled until it says to connect to itunes. but when i connect to itunes it says you have to unlock your ipod to connect to itunes. Is there a special trick? Please Help!!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
I am trying to updated my Iphone 4s and there is a erroe while updating. My phone has now got a iTunes icon with a arrow below it and a picture of a connectione cable below that. I cannot get the phone to respond to any thing.
Here's a few things to check
1. Make sure you are using the original usb cable provided by apple
2. Try re-installing iTunes preferrably uninstall then install a new version
3. Try different usb ports
4. If all goes wrong, install itunes on a different computer and update it on the other computer, then you can always plug it up again on yours and restore your information -
I have a MacBook pro and I need help getting it restarted. It flashes a folder with a question mark in it what is wrong with it, any suggestions
You either need to run a disk repair program on the hard disk, or reinstall the OS on that drive. Both of there require a recovery partition or a Mac OS X install disk.
(69883) -
I was trying to transfer itunes to my macpro from my iphone 4 and the phone froze up with the itunes logo and a usb cord looking like its suppose to plug into the itunes.. Now my phone wont go past that screen and i cant use the phone at all... Help if you can?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
I am not able to purchase any in app purchases . Both clash of clans and Paz 2 . They always ask me to contact support in iTunes . But I always get no answer .
Btw I am using iPad mini
Help !!!What did iTunes Support say when you contacted them ? If you haven't contacted them yet, or it's been more that 24 hours since you contacted them, then you could try contacting them again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I bought a used Ipod touch, was supposedly factory refurbished, and it worked when I first used it. Then I noticed the previous owners User ID on the Apple log in and thought i should delete all info and start clean. I hit the delete button, Now all I get on the screen is a picture of the usb cable and above it the itunes logo. What do i do now?
Connect it to your computer, launch iTunes.
Right or control click the iPod under Devices left side of the iTunes window.
Click: Sync
If you want, you can rename the device. Double click the iPod under Devices. Type in a name. -
hey guys, im in need of seriously help. i let a friend jailbreak my iphone and now its jus stuck at the apple screen. i tried rebooting it and everything but nothin is working. does anyone have any good advice?
put the phone in DFU mode (do a search for how to do this) and restore to the latest firmware. you may have to download the firmware from apple and when selecting restore or update in itunes press the shift key and select the firmware.
Hope this helps -
I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. Please help I need to get my pictures and information back
Sorry, but without a backup in iCloud or iTunes on your computer, your data is gone and can't be restored anymore.
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help! techo phobe online. I have an unlocked iphone 3 with an unlocked sim. i have plugged the phone into the computer to set up itunes, but it just says on the phone screen "connect to itunes" nothing else is happening/
Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement. -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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HT201210 i updated my iphone and now all i have on the screen is the itunes icon
i updated my iphone and now all i have on the screen is the itunes icon
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
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