My iPhone has just turned off and I knew it had about 50% charge. Now it won't charge, turn on or do anything when I plug it into my mac. Can anyone help?
Would be very grateful if someone can help me out ?
@JamesStacey - Paulcb is right. You should try to to a reset as he suggested. I had this problem with my new iPhone 4S a couple weeks ago. It just shut down without warning and I couldn't get it to start again. I tried repeatedly to do a reset and I kept releasing the sleep and home buttons after about 15 seconds and nothing was happening.
I finally decided to see what would happen if I held the buttons down longer. I held them for over a minute, possibly over 90 seconds, I wasn't counting but I know it was definitely over a minute, and finally the apple logo appeared, my phone reset and it was fine.
I'm not sure if this is a glitch with the OS, the hardware, a combination of the two or possibley even a combination of the OS, hardware and one or more of the apps I have on my phone.
But just to let you know this only happened once and there was no loss of data, files, apps, photos, music etc.
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You need to use recovery mode to restore:
http://support.apple.com/kb/HT1808 -
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You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
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My Iphone 4 just shut off and now will not turn back on.
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Plug it into the charger that came with the iPhone and plug that into a known good wall outlet. Leave it plugged in for 20 minutes. Then while still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
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Change all your passwords. Notify your carrier and the police of the theft. Check to see if your homeowners or renters insurance may cover some of the cost of replacing it.
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Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
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my iphone 4s just shut off and when i charge it the apple appears but it goes back to black screen...help please?
Hi Haleynichole_99!
I have an article here with some troubleshooting steps that can help you resolve this issue with your iOS device:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
Braden -
i connected to itunes and it says i have 2.11 GB of space taken up under OTHER , i cant figure out what is taking up so much space can anyone help?
I believe the new IOS 8 system takes up 1.3 Gb on it's own. Then plus anything else you may have loaded.
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When I open my email in the text box it doesn't show anything until i hit the forward button. Can anyone help?
See if any of the following help.
Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app completely : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
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Check here: Settings > Safari > Private Broswing > Be sure this is stiwtched OFF.
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My iPod touch goes black when I try to face time. Can anyone help with a fix.x
My iPod touch goes black when I try to use FaceTime. Can anyone help.x
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>FaceTime and sign out and then sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
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Hi Coralienz,
Can you please check the value of the registry entries at the following location: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
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This is a little confusing since you say you have forgotten your password and then the system says you have not entered a password. Even with an Admin account you must have a password to install software.
If you are using Mac OS X 10.7 or above, you can change the admin password by restarting holding the Command and R keys, from the menu bar select Utilities, then Terminal. When the Terminal window opens, at the cursor type exactly:
resetpassword
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And you have a new password for your account.
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