My Iphone home button touch ID has failed, And it won't restore or go through the new update, Can anyone help?
My iphone 5S all of a sudden has went to shutdown mode and when i restarted it; The touch ID button wont work and it won't even give me the chance to re-add a new finger print, I tried updating the new 8.1.3 Update the day after but it keeps telling me that the update has failed, I've also tried restore to factory settings but it didn't work even in the recovery mode, Can anyone please help?
Hello AmrElShayeb,
If the steps provided in that article didn't work, then you will need to contact Apple Support. From the article:
If the button or switch still isn't working, if it works intermittently, or if it's damaged, contact Apple Support to set up service.
Cheers,
Jeff D.
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