My iphone is frozen and i can't power off

please i want repair my iphone if is possible send me email at [email protected], give a steps for repair,its frozen and i can't power off

Hold down on the sleep button and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons. Ignore the red slider if it appears.

Similar Messages

  • My phone downloaded the new IO7 earlier today and now my chat is frozen and I can't power off - HELP

    My phone downloaded io7 earlier - now my messages are frozen and I cannot power off - any suggestions?

    Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to restart itself.

  • The screen on my iPhone is frozen and I can access apps through Siri. The touch screen works within the apps but not in the home screen. What do I do?

    the screen on my iPhone is frozen and I can access apps through Siri. The touch screen works within the apps but not in the home screen. What do I do?

    Have you tried a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?

  • TS3694 I received an error while updating my phone to ios6. Now it's frozen and I can't power down or reconnect it to show in iTunes. What do I do?

    I received an error while updating my phone to ios6. Now it's frozen and I can't power down or reconnect it to show in iTunes. What do I do?

    You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My power button is stuck and I can't power off my phone. What do I do?

    One day I went to use my power off button on my iPhone 4 and it stuck inside. I can't power off my phone now because I won't be able to turn it back on. Had anyone else had this problem? If do, what did you do to fix it? I've only had this phone for 6 months.

    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

  • My screen if frozen and I can't shut off my phone. I already have my assistiave touch button on my screen but it still own't let me shut off my phone. And my lock button doesn't work either

    My screen is frozen on the camera and my phone won't let me shut it off. My lock button doesn't work and my assistance touch button won't let me shut it down either. My phone also takes hours to die and my battery if fully charged so i can't wait for it to die i need to get it back to normal asap! How do I get it to unfreeze?

    A reset is when you press and hold both the home and sleep buttons for 10 seconds or so until the Apple logo appears. You won't lose any data. Give it a try.

  • My screen went black and i can't power off my iphone 4 because the lock button is stuck, how can i get it working

    my screen went out last night and i have still been receiving calls and text messages but i can't get the screen back on because i can't turn my phone off, how can i get it working??

    tyeshajanay4895 wrote:
    What exactly does the out of warranty replacement do?
    ... They take your old non working phone. They hand  you a remanufactured phone of the same model/color/capacity that works...
    That's what it 'does'.

  • My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

    My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?

    Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

  • Touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all

    touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all

    Basics from the manual are restart, reset, restore.
    Try all of these.
    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • Help, My iPhone 5s screen is frozen and I can't swipe or do anything...I can't even swipe to turn my phone off...What can I do to fix this problem?

    Help!!!...My iPhone 5s screen is frozen and I can't swipe, I can't even swipe to power off...What can I do to fix this problem?
    My home button is still working.

    The first thing to try is a reset, hold the power button and home button until you see the apple then let go.

  • Iphone 4 frozen and can not reset by sleep button

    my iphone 4 is frozen and I can not reset by pressing sleep button since the spring in it conveniently broke after the warranty ran out.  I need help, this is my young daughter phone and she is out of town and she has it with her.  Trying to reset it on icloud but it only says to go to your mac computer which I have windows computer to reset the phone.  Anybody know what to do?

    If you have a Mac computer (I'm not sure if you do or not), try to reset the phone by syncing it with the Mac. Unfortunately, I don't know of any other ways to fix this issue -- the broken spring presents a large problem. You might need to end up going into an Apple store and buying a new phone. You should be able to have the sim card in the current phone be put into the new phone, but since the warranty has run out, you unfortunately will probably not be able to get a replacement phone.
    Hope this helps a little. Sorry to hear of the issue with your daughter's phone.

  • My phone is frozen and I can't get it to restore it is stuck with the iTunes logo and plug with the arrow. I have tried several times to restore and nothing happens.

    My I phone is frozen and I can't get it to work. I have tried to restore it several times and nothing happens. All it does is show the iTunes logo with the plug and arrow. Is there anything I can do to get it to work I am in sales and need my phone. The closest Apple store is 45 minutes away
    and I have appointments all day tomorrow.
    Thanks in advance.
    Mary

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.  http://support.apple.com/kb/HT1808
    Then you can restore your phone:  http://support.apple.com/kb/HT1414

  • My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

    My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have such problem, at iphone 4s connection to itunes there is a synchronization well and after iphone is frozen and the woman explaining the instruction starts to speak (How to unblock how to switch off a sound, etc.). iphone reacts to one team, and the

    I have such problem, at iphone 4s connection to itunes there is a synchronization well and after iphone is frozen and the woman explaining the instruction starts to speak (How to unblock how to switch off a sound, etc.). iphone reacts to one team, and the woman tells everything and speaks. I took iphone from a wire, but it didn't react. At attempt to switch off it it is switched off, but deletes all files which only existed on this device. What to do and how to solve this problem?

    Try posting in your native language. I can't even figure out what your "problem" is from this.

  • HT1766 My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. Suggestions

    Does anyone know how to unfreeze a screen.
    My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. Suggestions

    Try to reboot it. Hold down the sleep and home keys until you see the silver apple, about 20 seconds or so. It should reboot and work for you.

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