My iPhone screen went out
The screen on my iPhone suddenly turned white and when I tried to reset the phone, the screen wont turn on now. I can still/feel hear when the phone rings, but I cannot see who is calling. Can anyone help me??
Try a second reset by holding the top and home button until you see the apple logo. If the screen still doesn't work, you should try to restore the phone.
When you plug the phone into iTunes, is it recognized? If so, you can restore the phone from the summary tab. If a restore from backup doesn't work, try a restore to factory default settings. If still a no-go, Applecare or the Apple store should be contacted/visited to get a replacement, as long as the phone hasn't been damaged.
If you decide to go to the Apple store, make sure you make an appointment with a Genius before going to make sure they will meet with you.
Similar Messages
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My iphone 5c screen went out and its just a black screen ive tryed a hard reset and nothing still when i plug the charger in it dings every few secs and ive hooked it to itunes and restored it still nun do i need to buy a new screen or is something else wrong?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?
Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
Try re downloading. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
screen went out on my 10 yr old dell xps m1710 - it appears to still boot - I can't see anything on the screen - I am looking ofr a way to directly access the hard drive pc to pc connection and do direct file transfers - tornado does not work c osx systems yet any otehr device out there? I have a lot of famiily pictures and some word files I want to transfer - nothing heavy. it is a screen/hardware issue not someting I can boot c in safe mode - still can''t see the screen and can't see to use a zip drive - I will need to use my new macbook pro 15 retinal display 2013 screen to "see" the files on the pc.
ideas?
Thanks
mhdmd53 -
usb to usb does not work nor does the tornado device - that is - so far - just pc to pc.FireWire between the two (get appropriate 800-800 or 400-800), Target Disk Mode on the old one, appears as an external disk on the new one. Drag everything over, or use Setup Assistant if first start of new one, or plain old Migration Assistant. You really don't need a display to see a prancing FireWire icon, do you?
http://support.apple.com/kb/HT1661
http://support.apple.com/kb/HT4889
(with the added advantage that since you ain't booting anything off the drive, can turn the Mac on or off at will without risking data corruption on the drive) -
my iphone screen went black
Try these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
copied from Troubleshooting iPhone hardware -
I updated my iPhone 3G today and after the update it said on iTunes that my sim was not compatible and my iPhone screen went on to slide for emergency/connect to itunes. Ive tried restoring it but it hasnt worked. Please help!
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
While on email, suddenly my preview screen went out. How do I re-set it?
While on email, suddenly my preview screen went out. How do I re-set it? This happened while I was on email. I don't know if I hit something by accident or what.
Try this http://support.apple.com/kb/TS3281
and this if top one doesn't work out http://support.apple.com/kb/HT1808 -
My iphone screen went blank..help!
my iphone screen went blank...help!
That was very helpful. I dropped my phone and went blank... I am glad I came to the support community. Pressing both buttons at the same time did the job (for about 10 seconds). Thanks.
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My iPhone screen went black and won't turn back on.
Yesterday, my iPhone 4S screen went black and won't turn back on. So I tried just letting charge but after an hour nothing happened, so then I switched out the chargers and made sure the outlet I was using worked. But it still was black. Then I did a little research and I tried to put it into DFU mode but my power button has been broken for a few months now, so that didn;t work either. Then I tried restoring it, but my computer didn't recognize it!!! So then over night I let it rest with no power source connected to it. This morning I plugged it back into a power source and it showed the charging icon. I'm pretty that means it's still running, but I'm not an expert. PLEASE HELP!
If you have got a different USB Sync cable try to charge your iPhone with that as there are possibilities that your current USB cable or Power Adapter is not Charging your iPhone. If it still doesn't work make an appointment to Nearest Apple Genius Bar
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Randomly today, my iPhone 4 screen went black. I can receive calls and I see volume levels. Screen black.
I am seeing the same thing. After I enter my password, the screen goes black. I can still see the sound level, and I have the home button triple press to show the negative of the screen. So when I triple press it, the screen goes white with a black volume level displays. A hard reset fixes it, but it has happened 5 times in the last 3 days. Never happended before that. I'm hoping it coinsides with the latest software upgrade, and they can fix it.
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I have an iPhone 5 with 8.0 update. I was taking a screen shot and my screen went totally white. It will not go back to normal. It is still white. I can hear a text but can not see it. What has gone wrong? Does anyone know how to fix this?
Hi Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo . You will not lose any data . Cheers Brian
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Iphone screen popped out and glass broke. wont turn on
My iphone 4s screen popped out and the glass broke in one corner. Wont turn on. Can this be repaired?
do they replace it with the iphone 4s? I am 2 months shy of a verizon upgrade when I could get a more up to date phone. SO I would prefer a more current phone and 149 seems steep as an intermediary solution. Any advice
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On of my iphone speakers went out
i recently noticed that one of my speakers of my iphone went out and i was just wondering if anybody has had the same problem, if so how can i fix it, i made an appointment at the apple store but i really don't to drive 45 min if i can fix it, so if anybody has anything let me know
There is only one.
The other one you think is a speaker, is a microphone
Don't feel embarrassed - its asked here once a week so you win a prize ! -
my iPhone 4's screen went blank and won't stop vibrating. i tried holding the home and lock keys but nothing happened. what does this mean?
the easiest thing i know is to restore it in itunes and if that doesnt work ask someone at the apple store to see if they can fix it
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I was wondering what can be done to fix my iphone i love the poor device and refuse to use any other phone. the screen does not light up at all and idk what is the problem but it connects to itunes and comes up on my laptop with all the contents listed when connected with usb just no screen activity help please
There are many ways to back up photos and contacts on an iPhone:
Photos - copy them to your computer with a USB cable; the phone will appear in Windows or Mac as a digital camera.
Photos - Enable Photo Stream, which saves them to iCloud and syncs to your computers(s)
Contacts - set to sync to any contact app on your computer (e.g., Outlook, Address Book)
Contacts - Enable sync to iCloud. This is real time and will always be up to date
Everything on the phone (including contacts and photos) - Back up to iTunes on your computer
Everything on the phone - Back up to iCloud
All of these are described in the manual.
If you did not do ANY of these then the contents are already lost.
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