My iPod 5th gen connects to wifi but the internet doesn't work.

So we were watching netflix on the ps4 and something happened and now my ipod will connect to the wifi but the internet doesn't work. everything else connects just fine to the internet just not my ipod. I've renew my lease, reset my settings and network, forgot my network and rejoined,  turn my ipod completely off and back on, turned my wifi off then back open. The IP address is 192.xxx.x.xx
its the ipod 5th generation 16gb.  With the latest update

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • My iPad says I am connected to wifi, but the internet won't work. I have tried turning wifi on/off and also resetting the network settings. Help!

    The past two days my iPad mini has not been working with the wifi at my house. There is also and iPhone 5 and an iPad air that are working perfectly fine. I don't know what to do

    Try forgetting the network, reboot your iPad and then try joining the network again.
    Settings>WiFi>Your network name>Forget this network. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    Go back to Settings>WiFi>Your network name>Enter your password>Tap Join.
    If that doesn't work, reset network settings. Settings>General>Reset>Reset Network Settings. Reboot the iPad again. Go back to Settings>WiFi>Your network name>Enter your password>Tap join.

  • Im connected to wifi but the internet wont work?

    im connected to wifi but the internet wont work how do i make it work

    Go to settings, then wifi. There, you can choose a wifi router and if needed, enter the password. You haven't provided any details in your post. Are you trying to connect to a home network?  A commercial network? 

  • Ipad2 has wifi connection but the internet doesn't work

    I use my ipad2 at home with the wifi. I have nothing changed but now the internet doesn't work. The ipad shows me the wifi connection but i cannot receive email and the safari doesen't work too.

    This Apple doc may help:
    iOS: Troubleshooting Wi-Fi networks and connections
    ...Found via this page:
    http://www.apple.com/support/ipad/

  • Unable to login to IMessage in my new ipod touch 5th gen, saying wrong password. but the same password is working fine for my applestore.

    saying wrong password. but the same password is working fine for my applestore.

    Im Getting The Same Problem With My Ipod 4th Generation
    Seems Like This is a Software Issue
    Help Please

  • IPod won't connect to wifi but the wifi is fine

    My computer's wifi is fine but both mine and my sisters iPods won't connect to the wifi. What's wrong with my iPod?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My MacBook isn't connecting to the Internet. When I try to connect, it shows the signal strength in the top right corner as if it was connected, but the Internet doesn't work. When I go to my network preferences, it says the ip is self-assigned.

    My MacBook won't connect to the Internet, but it's connected to my router. When I go to network preferences, it says that it has a self assigned ip address, and can't connect to the Internet. How can I fix this? Please help!

    First thing you need I think is to get your iMac connected to the Internet.
    Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
    After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
    If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly.

  • I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    After restoring to factory settings/new iPod you will then have to restore from backup
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My ipod touch can connect to wifi but it doesn't connect to the internet..

    my ipod touch can connect to wifi but it doesn't connect to the internet..how will i fix it??? help?thanks.

    - Reset the iPod. Nothing is lost.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router.
    - Go to Settings>General>Reset>Reset Network Settings.
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points

  • My ipod 5th gen keeps shutting down but today is turned off but it wont turn back on

    my ipod 5th gen keeps shutting down but today is turned off but it wont turn back on

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • How to disable a ipod 5th gen and how to get the passcode ?

    I just bought ant ipod 5th gen from Americans store but it was a display when I got ready to set it up it don't let me go pass the disable  connect to iTunes screen. I try restoring it but it don't let me it takes about 1 hour to load and then it gets to the same screen it asks me to enter the passcode on the ipod and then continue with the restoring but I can't enter the passcode sense it won't let me go more then the disable connect to iTunes screen. Plz help me.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    You may have to:L
    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer

  • The wi-fi on my ipod touch is connected but the internett is not working! Help

    Soo annoying, it's connected but the internett is not working. I don't know what to type in or what to do, so I need help.

    Are you 100% positive you are connected?  Head to Settings - Wi-Fi and tap the > next to the network you are connected to?  What is listed for an IP address?  If it's in the 169.x.x.x range, it means your iPod did not properly receive a valid IP address via DHCP from your modem/router. So the 169.x.x.x address is a self-assigned one.
    This can usually be resolved by a reboot of your router.  You can do this by unplugging it for about 30 seconds.  After it powers back up, try reconnecting it.  It wouldn't hurt to try a reset of your iPod as well.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    See here for more troubleshooting suggestions.
    iOS: Troubleshooting Wi-Fi networks and connections
    B-rock

  • My Macbook Pro doesnt seem to connect to my Belkin wireless router. It is connected but the internet would not work. any suggestions?

    hey guys. I am having trouble with my internet. My MacBook Pro seems to be connected with Belkin wireless router, but the internet would not work. We recently changed the router so its pretty new, and it used to work on my HP laptop. Although there were some problems, it still worked. But now, the internet works and stops suddenly, and then works again.
    I would love to hear some suggestions to get rid of this.
    Thanks
    Kiran

    If you have not already done so, read the troubleshooting section in Belkin's user manual, contact their customer tech support by phone or go to its website.  Please detail all you have done to resolve your issue.  Need this information so that the users can avoid the "been there, done that" scenario type responses.  This is to avoid repeating the troubleshooting you may have already tried.  Thank you.

  • TS3196 i have installed windows 7 on my macbook pro with retina display but the internet won't work in Windows, please help!!

    I have the latest 13" Macbook Pro with Retina Display. I just recently installed Windows 7 through Bootcamp assistant but when I am in Windows the internet doesn't work. How can I fix this??

    I found where to download it in bootcamp, I just can't find my usb drive I will need to buy a new one and then give it a shot. I am sure I will be back to ask more questions... thanks for your help.

  • I click on the "DOWNLOAD" Button to download the newest iTunes version, but the download doesn't work.

    When I pluged in my iPad, I was told to download the newest version of iTunes. But the download doesn't work. There is no message about this, except "Thank you for downloading iTunes".
    What can I do?
    Thank you for your answer.
    Peter

    Hello REIP,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: How to install the latest version
    http://support.apple.com/kb/ht5654
    Windows: Choose Help > Check for Updates
    Best of luck,
    Mario

Maybe you are looking for

  • Used Rebuild and Lost Mail

    I USED REBUILD ON ONE OF MY EMAIL ACCOUNTS AND NOW ONLY HAVE SIX EMAILS SHOWING UP OUT OF OVER 300 THAT WAS THERE. IS THERE A WAY TO RETRIEVE THEM? I HAVE A POP EMAIL ACCOUNT RUNNING TIGER 10.4.7. THANK YOU FOR ANY HELP. POWER MAC QUICKSILVER   Mac O

  • Inserting an element into an XML document

    I am simply looking insert a new element into an existing XML Document using JDOM. Here is my code so far: public class UserDocumentWriter {      private SAXBuilder builder;      private Document document;      private File file = new File("/path/to/

  • Nokia Asha 201 problem re car charger

    I have just bought a USB car phone charger but I only get a message Unsupportable USB device. Disconnect cable. The retailer sent me another cable but still the same. What does this mean?

  • T500 BSOD at shutdown

    I get this stop error: 0x0000007E (0xC0000005, 0x87B1EA58, 0x901DDB88, 0x901DD884) ndis.sys - address 87B1EA58 base at 87AED000  Only seem to get it at shutdown or restarts.  I've googled this and the only passing references I get are in regards to e

  • IMac Had Many Issues and Now Internal Hard Drive is named Media and...

    My iMac had the error where when you turned off the iMac it would freeze at the apple logo. I then tried verifying it using Disk Utility and it failed. So I just said because I have it backed up Ill reinstall mac and install the backup, but now my In