My ipod 5th generation is frozen on the lock screen and i tried restarting it 4 times and it continued to get stuck what do i do

My iPod 5th generation is stuck on the lock screen and I tried restarting it 4 times and it continues to get stuck on the lock screen. What do I do.

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable                                                       
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar

Similar Messages

  • HT1212 my iphone is frozen on the lock screen and will not let me enter my passcode, I have held the home button and power button for up to 1 minute and plugged it up to itunes because its locked it wont work? i need help

    i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
    If that does not resolve, restore the device via iTunes on the computer.
    If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement.

  • My iphone 5c is frozen on the lock screen with a text message, I can't swipe it to unlock it. What do I do?

    My iPhone 5c is frozen on the lock screen with a text message on it. When I try and swipe the screen it sticks about halfway through the swipe. What do I do?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My 4th gen. iPod Touch is zoomed really zoomed in at the lock screen and will NOT zoom out. What the **** is wrong???, My 4th gen. iPod Touch is zoomed really zoomed in at the lock screen and will NOT zoom out. What the **** is wrong???

    Just what it says. I was using my iPod, everything was fine, I locked it, put it down on the table for a few minutes, picked it back up, and when I clicked the lock button the lock screen came up totally zoomed in. ***. I discovered I could move around the screen by touching a direction and it was dragged across. I got to the unlock slider and the little button that you slide across took up the entire width of the screen. Once again, ***. It let me drag it across, but it's impossible to type in my unlock combination as it requires me to click on wrong numbers in order to drag it to the ones I need. I also shut it down completely 3 times. It starts up normal, but the lock screen is frozen for a few seconds, then zooms in way far. ***????? Please someone help me out here, I've never seen any iPod do this...

    use 3 fingers and double tap
    then turn off zoom at settings>general>accessibility

  • My IPhone is frozen on the lock screen, and will not restart or respond to ITunes. What do I do?

    I really need help. It's not functioning at all. It's frozen on the home screen, will not respond to Itunes, or its charger, it wont turn off, no matter how many times you hold down the Lock button. What do I do?

    Try a reset: Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • My iPhone is frozen at the lock screen and will not unlock

         For the past few months my iPhone 4S has been not acting good since I updated it to iOS 7. At random times it will go to a black screen and not respond for certain amount for time. Well today my iPhone went to that black screen and would not respond. Once I had someone call my phone the black screen went away and started acting normal as usual. Then once I tried to slide and unlock my phone it would not respond, When I tried to connect it to iTunes it connects and backs up but it will not restore. It had be stuck on the lock screen for almost 3 hours. battery life shows 100%. It shows the time as 8:38 because that is the time it stopped responding. The slide to unlock is still glowing but I can not slide to unlock my phone.
         I have no clue on what is going or how to fix the problem. Could someone  please help.

    Hello, John2295. 
    Thank you for visiting Apple Support Communities. 
    You may find this article helpful in troubleshooting this issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Jason H.

  • My ipod isnt responding its frozen on the lock screen. ive restarted it and restored it but it still wont work.

    ive restarted it many times. it wont unlock and it wont respond if anyone could help that would be great. thanks.

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • My ipod wont show any notifications on the lock screen and it did before. what should i do to fix this?

    HI so i no longer receive notifications on my lock screen when someone texts me or a twitter notification comes up or anything and i dont know what to do about it

    If this is the problem following the instruction.  Frequently it is a hardware problem.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    Otherwise try (assuming that other devices see your network)
    - A reset. Nothing wil be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power of and then back on your router.
    - Reset network settings: Settings>Genral>Reset>Reset Network Settings
    iOS: Troubleshooting Wi-Fi networks and connections

  • My iPod 2G (MC) wont go to the lock screen and is stuck at the apple logo, but when the restore thing appears I try to restore but it goes back to the aple logo

    Exactly what the title says, HELP

    Did you try to connect in recovery mode to restore? iPhone and iPod touch: Unable to restore

  • HT1212 ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work.

    ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Can I charge my ipod 5th generation right out of the box,without setting up account

    Can I charge my ipod 5th generation right out of the box,without setting up  the account

    Why do you want to do that.
    All new iPod came fully charged. (at least more than 80%)

  • Ipod 5th generation started loosing its battery really fast and now it wont even turn on.

    My iPod 5th generation is just over a year old and its screen is a bit cracked. a couple of months ago it started to keep its battery less and less and it would go to 100% battery after a couple of minutes and then when unplugged it would die just as quickly. For the past week or so I've had to use it plugged in as it was barely keeping any charge (1 minute) at the most.Last night I was using it and i unplugged it and put it on the shelf i presumed it would be okay through the night as i wasn't using it. But when i woke up it wasn't turning on at all and so i plugged it into the charger. The apple symbol came up for about a minute and then the screen went blank. I thought I'd leave it plugged in to see what would happen but it kept repeating the symbol to blankscreen process. If anyone knows whats wrong with it or how to fix it please tell me. as it took me a long time to save up for it and its a big loss of money for me. 

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    And
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    I suspect that the event that  caused the screen problem as progressed and is causing the other problems.

  • My 3rdG iPod Touch is frozen on the home screen and the volume and time works but the screen doesnt, what do I do?

    My 3rdG iPod Touch is frozen on the home screen and the volume and time works but the screen doesnt, what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

    my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

    hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it

  • I my ipod isn't letting me swipe in on the lock screen, and for now, i've given up on that, and i just got a new laptop. So what i'd like to do is not worry about getting in my ipod, but to plug it in my computer and get my music off of it.

    I my ipod isn't letting me swipe in on the lock screen, and for now, i've given up on that, and i just got a new laptop. So what i'd like to do is not worry about getting in my ipod, but to plug it in my computer and get my music off of it. it is not letting me do this because i have to unlock my ipod but, sadly i cannot, if anyone can help me it would be greartly appreitiated. 

    You don't have to purchase it again, but you do have to download it.  See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

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