My ipod connects to the computer but will not charge, can you help?

My ipod will not charge. I have tried charging via the mains and via the computer. The computer recognises it but it still won't charge. Any ideas as to what the problem might be?

See the not-charging topic of:
iPod touch: Hardware troubleshooting
Another charging source?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
Time for an appointment at the Genius Bar of an Apple store.

Similar Messages

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    Hey there Kellee,
    It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
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    http://support.apple.com/kb/ts1538
    Start with these three steps, and there are more in the article if you need them.
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  • TS3798 I have a new Ipad, it says I am connected to the internet but will not load . When attempting to go to a web sight, the green bar goes 1/2 inch then nothing

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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    http://thehowto.wikidot.com/wifi-connect-ipad
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    ~~~~~~~~~~~~~~~
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  • I have a mac pro wich will not open windows in boot camp i get to the two options select windows but iyt will not load can you help please

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    Hi there, Well, i thing i might have had the same problem (if you dont mean the selecting part, then try keyboad with usb and without if u dont have a macbook pro or so), i did the same and after selecting windows it said "No bootable disk" or " no boot disk" or something like that and the installer wont start when i was trying to install via CD/DVD.
    The sulution is to use 2 usb-drives, one for the support drivers from apple and one for the windows it self after burning the CD/DVD to the usb on a PC using the windows own tools and creating a ISO file.
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    try this........ http://www.apple.com/support/ipodnano/assistant/itunes/

  • HT1212 My ipod is disabled and is connected to my computer but will not connect with itunes

    My ipod has been disabled and will not connect to Itunes

    Are you still holding the home button when you plug it in or do you let go?
    You want to make sure that you turn it off, hold the home button and plug it into the computer BUT do not let go of the home button. Keep holding the home button until you get the itunes symbol and the cable on the iPod.

  • HT1212 I rest my Ipod with ather computer and then when I would like to use that with my computer it tell me the password it's not correct. can you Help

    I rest my Ipod with ather computer and then when I would like to use that with my computer it tell me the password it's not correct. can you Help

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My ipod wont connect to the computer but will connect to an ipod stereo

    I have a 2nd generation nano that I have had for 2 years, but not used very much. It has always worked fine and still does however it wont connect to the computer at all. I have tried different ipod usb cables and different computers. It will charge and play on an ipod stereo. I would like to be able to hook it up to the computer so I can put more music on it. Has anyone had this problem before?

    Update to the newest version of iTunes if that doesn't work
    Try uninstalling the drivers,
    Plug in your iPod
    Right click on My Computer and click on Manage
    that will bring you to the Computer Management
    On the left hand side click on device manager
    on the right side click on the plus sign next to Universal Serial Bus Controllers
    it will show a list, in that list locate iPod or USB mass storage device
    right click and select uninstall
    Unplug your iPod and plug it back in
    Windows should automatically start installing them again
    if nothing pops up then right click on Universal Serial Bus Controllers
    and choose scan for hardware changes

  • My ipod touch connects to the computer but is not recognized by itunes?! aghh

    I connected my Ipod touch to the computer with 3 different USB leads, tried 3 different holes and it wont be recognised by itunes!? i restarted my ipod but i don't know what to do !! The computer recognises my ipod because it asks me if i want to import my pictures and says that it is charging. Please help!!

    Help here..
    iOS: Device not recognized in iTunes for Windows
    Powering Apple and third party peripherals through USB

  • Powerbook G4 crashed and OS will not reinstall, can you help?

    hello everyone. Yesterday at 11:46 my powerbook, which was operating normally, crashed and
    will not restart.
    1 I get a filefolder with a blinking face.
    2 reinstalling the OS, it will not recognize the disk
    3 diskwarrior will only green light the hardware
    4 zapping the PRAM did nothing
    5 I have OS on an external which yesterday would not boot, but today does
    how do I get the original disk to respond so I can reinstall OS?
    any help would be apreciated. BTW, I'm in Spain for the next several months,
    so going to the genius bar is not a solution.
    tks

    Hi drozman, and a warm welcome to the forums!
    I think your Hard Drive is a goner, Laptop Drives are prety short lived.
    Have run the extended Apple HW Test? Do you jave that CD?
    If not, Here's the list and downloads for AHT...
    http://www.info.apple.com/support/aht.html
    Watch it closely, sometimes with a bad HDD it just skips that test and is the only way you can tell.
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  • IPod connects to the computer, but not to iTunes

    When I connect my 30 gb iPod to the computer, the "do not disconnect" screen appears on the iPod, but it does not show up on a Source list on iTunes nor does it update. The iPod does appear in the Finder, so I know the connection is made. I have OSX 10.4.11 and just updated to iTunes 8, but this problem occurred prior to the update (I was hoping the update would solve the problem!). What to do???

    Yep add me to that list too, and I have tried the menu and select button on the ipod all that happens is the contrast goes very faint, tried the combo thing and it tells me it can't be installed on this computer, tried the 5 R's on the ipod frequent question page, all do nothing, totally un impressed with Apple for the first time, never had any problems but version 8 of itunes really needs bugging out before it was released, if anyone has any other ideas please do add them as I have just bought a whole load of music which is sat on my library and cant move to ipod...oh and I have also tried the create a new account and see if that works, well I could see the ipod but couldnt transfer the contents back to itunes - sooooooo unhappy can't do apple care as classic ipod is way past 2 years

  • TS1538 my ipod connects to the computer but doesnt show on itunes and it wont synk

    my ipod froze so i reset it now itunes dont read my ipod but it shows its connected to the pc please help

    Yep add me to that list too, and I have tried the menu and select button on the ipod all that happens is the contrast goes very faint, tried the combo thing and it tells me it can't be installed on this computer, tried the 5 R's on the ipod frequent question page, all do nothing, totally un impressed with Apple for the first time, never had any problems but version 8 of itunes really needs bugging out before it was released, if anyone has any other ideas please do add them as I have just bought a whole load of music which is sat on my library and cant move to ipod...oh and I have also tried the create a new account and see if that works, well I could see the ipod but couldnt transfer the contents back to itunes - sooooooo unhappy can't do apple care as classic ipod is way past 2 years

  • My iPod classic is saying its connected to the computer but is not showing up as a device in iTunes?

    My iPod classic is connecting to computers but then isn't showing up as a device in iTunes. Have restored iPod and tried various computers but nothing happens. What do I need to do?

    To be of any assistance, I need the following info
    Which version of itUnes are you using?
    What is your iPod software version, as shown in the Itunes summary page? 1.1.2 or 2.0.4
    Are you running Mac or Windows?
    Have you tried the Hard Reset?
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    Have a nice day!

  • HT1476 my ipod is properly connected to the computer but it wont charge. what can i do?

    it wont charge i plugged it in all of my USB ports but it wont work. i really need it . Can someone help???????

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPhone is connected to my computer but will not open up in iTunes.

    My iPhone 5 quit working after 5 months but my warranty is up because they replaced my first iPhone 5, which is frustrating enough. I set my iPhone 4 back to factory default and set it up. iTunes and iCloud, etc. is all connected on my phone but the phone will not show up on iTunes on my computer. I don't know how to get it to connect. I've never had a phone or iPod that didn't pop up on iTunes as soon as I connected it until now.

    Hi kaylalynnnn,
    Welcome to the Apple Support Communities!
    I understand that when you connect your iPhone to iTunes it does not show up as a device. Please follow the steps in the attached article to get this resolved.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    I hope this helps,   
    -Joe

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