My ipod is disabled and says to connect to itunes but it wont connect to my computer of itunes what do i do??

My daughter got locked out of her ipod touch 4th generation.  It now says ipod disabled, connect to itunes.  I have plugged it into my computer and to I tunes and It doesn't connect to either.  I have plugged in my sons ipod using the same cord and his connects with itunes so I know its not the cord or usb ports on my laptop.  I have tried holding the home button and power button until it shows a cord and the itunes icon and say connect to itunes and I still get nothing... Please help!!!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:                                                             
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:                         
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

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    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    But... if the Device has been Modified... this will Not necessarily work.

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    Use the method listed in this previous discussion for placing the iPod in Recovery mode without buttons
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    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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    Place the iPod in Recovery mode and then restore

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    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My ipod is disabled and says connect to itunes.  I am not able to get the message about restore??

    Ipod touch is disabled and says connect to itunes.  I have followed all  of the steps but am not getting the message to restore.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My Ipod is disabled and says connect to itunes

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  • I am rying to un-disable my disabled 4th generation iPodTouch. It says that I need to enter the password on my iPod but my iPod is disabled and says to connect to iTunes. Any help? It won't even show up in the left sidebar. Help?? :/

    I am trying to re-able my disabled iPod. It is a 4th Generation iPod touch 8gb. It has a crack screen and the lock/sleep button and the volume buttons do not work. It says in red ribbon on the top of the screen, "iPod is disabled Connect to iTunes". When I connect it to iTunes it doesn't show up in the left sidebar. Instead a message pops up and says, "iTunes could not connect to the iPod 'Madyz iPod' because it is locked with a passcode. You must enter you passcode on the iPod before it can be used with iTunes." What do I do? I would really appreciate help.(: thanks.

    If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
    iPhone and iPod touch: Unable to update or restore
    Note that this requires using the sleep/wake button.  If you are not successful then there is nothing else that I know you can do.

  • HT1459 My daughter's ipod is disabled and says to connect to itunes.  How can I fix the problem?

    My daughter forgot her password and now her ipod touch is disabled and it stated to connect to itunes.  I tried that and it didn't work.  Help please!
    Thank you!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Next try on another computer

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