My ipod touch has a cracked screen, is this covered by the one year warranty?, My ipod touch has a cracked screen, is this covered by the one year warranty?
My ipod touch has a cracked screen is it covered by the one year limited warranty?
Apple will exchange yuor iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A thrid-part place like the following may be less expensive. Google f
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screensr more places.
Similar Messages
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Can anyone help please? My daughter dropped her ipon touch 4g into water which resulted in it being ruined. We bought her a new one three days ago and she has just dropped it and cracked the screen!!!
Cany anybody tell me, are we able to use the perfect screen from the water damaged ipod to replace the broken one on the new ipod or, would the water damage have ruined the screen too?
Thanks in advanceYour very best option would be to take it to an apple store and exchange it for an alike model which can be a refurbished, or new unit. The repair/exchange price is about 99USD. http://support.apple.com/kb/index?page=servicefaq&viewlocale=en_US&geo=United_St ates&product=ipod&select=REPAIR_PRICING
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I cracked my iPod Touch screen at the top where the front camera is and colored the cracks in with highlighter. I want to know if I can still get it repaired even if its colored in? If I can't, how do I remove the highlighter?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
The screen just cracked, practically shattered after 5 minutes outside and safely in my coat pocket. There was no bump or drop, absolutely nothing. Is this common? How can I get this taken care of? I got this for my son, it is his second IPOD. After 2 weeks,it's destroyed without anyone doing anything.
It would appear the someting in your pocket broke the screen. A broken screen is not covered by warranty. However, sometimes if you make an appontment at the Genius Bar of an Apple store, the Genius will replace the iPod at no cost. If you have the pay. Apple will exchange yours for $99, $149 or $199 depending upon the capacity.
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My ipod touch was downloading a update when the battery went dead now it only has a blue screen
my ipod was making a update when the battery went dead and now my ipod shows only blue
See:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
You may need a computer app like the free HandBrake to convert the format to one compatible with the iPod. -
All of a sudden my iPod Touch 4 Gen (got for Christmas in 2012) has started behaving strangely. When I go to type on the virtual keyboard I don't even have to touch the screen and the iTouch starts acting as if it's possessed and will start typing those letters that I'm hovering my finger over ... and it's usually not the letter I want. Has anyone ever had this happen? It's very frustrating.
First make sure your fingers and screen are clean. After that all yo can do is:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Please help
I'm in no way an iPod technician - but I have the same model as you. If you have cracks in the screen, I'm pretty sure you need to get the screen replaced. You can see what's involved by looking here:
http://www.rapidrepair.com/Merchant2/merchant.mvc?Screen=cp-ipodtouch2g
Unless you're already an electronic technician, you'd be better off having it repaired.
Having said that, you might compare the repair price with what a newer iPod Touch would cost you. Here's just one sample page with pricing:
http://www.amazon.com/iPod-Computers/b?ie=UTF8&node=13660271
If you buy a used one, it might be just a little more than the repair cost.
(.....strange - I just came here to the forum to ask a questioin about my own iPod 2nd gen device, which I might be replacing with a newer one....) -
How do I get the metal casing on my iPod touch fixed because mine has a dent?
How do I get the metal casing on my iPod touch fixed because mine has a dent?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following may replace the back for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the back yourself if you are up to it. Google for replacement backs
iPod Touch Repair – iFixit -
The touch screen is not working when I am in the Music app of my iPod Touch. How do I get it to begin working? It just stopped today.
Does anyone know what I can do? I am unable to switch screens, and I can not see the track that is playing. The only was I can switch between songs is to use the controls on my headphones.Try the stamdard fixes to rule out a software problem:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod. -
My daughter is currently using my Apple ID with her ipod touch. I will be upgrading her to an iPhone 4S and would like to use a different Apple ID and a new computer and still keep all the current music and Apps that she has now. How do I do this?
Make a new Apple ID for her.
Use it on her iPhone 4S for iCloud, iMessage and FaceTime.
Use your ID on her iPhone 4S for iTunes and App Stores.
Sign in with your Apple ID on iTunes Store (on iTunes app of her new computer)
Authorize her new computer with your Apple ID in iTunes (iTunes menu>Store>Authorize this Computer)
Check "Share my Library on my Local Network" in iTunes Preferences in your and her computer
Sign in Home Sharing of her iTunes with your Apple ID.
Copy all the Music she wants from the old computer to the new one. (Must be on the same network)
Copy all the apps she wants from the old computer to the new one. (Must be on the same network)
Export all playlist as xml files from the old computer to the new one.(right click on the playlist to export and "File>Library>Import Playlist to Import)
Sync her iPhone 4S with all content she wants from her new computer (all data from the old computer will be deleted)
Are you sharing Contacts or other data from iCloud?
Be careful or ask for help about moving from iCloud account to another one. -
Here goes. My iPod touch has all my songs on it. I have changed computers several times and iTunes has a library of similar but not as many songs as iPod. When I plug iPod in ans go to sync it says that iTunes library will replace iPod songs. I don't want this to happen I want the I pod songs to sync with iTunes. What do I do?
That really does not work since music is not included in the backup. See:
iTunes: About iOS backups
puttly123 wrote:
backup your ipod. then sync your ipod to the computer, then restore your ipod and it will still have the right songs. its exactly what i had to do with mine. -
I get a black screen on the camera app on my iPod touch? Is there a solution? Resetting only helped for a few days, the problem comes back.
Camera works, with the side buttons it takes pictures.
Although I'm not able to see on the screen.
MikeFirst try a restore from backup
If problem still occurs try a restore to factory defaults/new Pod.
If still occurs likely a hardware problem and an appoitment at the Genius Bar of an Apple store is in order. -
the hold button on my ipod touch 3rd generation does not work and ipod randomly flashes on and off, asking if i want to restart it when no button has been pushed, any suggestions?
it might be a malfunction in your device. you might ave to send it to repairation
1.ave you try resetting it or restoring it?
2. did your hold boutons whas working beffor? -
Hi, my iPod touch has been unable to sync since downloading the new cloud software. It says: An error occurred while restoring this iPod (-34) So my music is not on it. The apps are still on it. It doesn't have 3G so the cloud is pointless anyway. It just said it was a software update, I should have avoided it. Music is all I use on it so help me please!
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694 -
I also tried to manually manage the music files and removed them all from my ipod. But the file still remains. It only is appearing on my ipod touch, it does not show in itunes. And when I add the file that shows in itunes, it shows up twice. One is normal and the other has that stop button icon next to it. Please help.
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
Hello i have one problem with my ipod touch 4th gen....when i try to log in facetime one message appears in the screen whick saying you couldn't log into facetime.....what i suppose to do?? :/please help me :/
Try:
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
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