My Ipod will not connect to the I tunes store. Neither will my computer.

My Ipod will not connect to the Itunes store. I can get on the intrenet fine,so it is not my connection. My laptop will not connect either.

You have an iphone or ipod?Cause at&t is a sim card.

Similar Messages

HT1369 why is my ipod can not connect with the i tunes store and can not sync

Dear apple,
Please kindly help me because my ipod can not connect with the i tunes store and can not sync either

Follow through: iTunes for Windows: Device Connectivity Tests
That link, also contains other links that may be related to your problem and/or to your solution.
Hope this helps.

I have windows xp sp3, run Mcaffee security software- when I open I-tunes it does open however it will not connet to the I-tunes store. I-Tunes diagnostic indicates that it does connect to internet but the secure link to I-Tunes fails.

I have windows xp sp3, run Mcaffee security software- when I open I-Tunes it does open however it will not connet to the I-Tunes store. I-Tunes diagnostic indicates that it does connect to the internet but the secure ling to I-Tunes fails. I-Tunes diagnostic attached. Hope some one can help. Microsoft Windows XP Professional Service Pack 3 (Build 2600) Dell Inc. MP061 iTunes 11.0.2.26 QuickTime 7.7.3 FairPlay 2.3.31 Apple Application Support 2.3.3 iPod Updater Library 10.0d2 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 6.1.0.13 Apple Mobile Device Driver 1.64.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.6.502 Gracenote MusicID 1.9.6.115 Gracenote Submit 1.9.6.143 Gracenote DSP 1.9.6.45 iTunes Serial Number 0012B5500B576CC8 Current user is an administrator. The current local date and time is 2013-04-28 10:27:11. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is supported. Video Display Information ATI Mobility Radeon X1400 **** External Plug-ins Information **** No external plug-ins installed. iPodService 11.0.2.26 is currently running. iTunesHelper 11.0.2.26 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {7282B8D2-078A-4414-82D6-A506F9C935D0} Description: WiMAX Network Adapter - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: 255.255.255.255 Lease Obtained: Wed Feb 13 12:30:29 2013 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {9CE46F79-8015-4C15-A074-B1ACA4388E56} Description: Sierra Wireless Network Adapter - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: Lease Obtained: Mon Jan 18 21:14:07 2038 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {1A876FC9-50B6-4101-8E4F-838AF1D1CB32} Description: Dell Wireless 1390 WLAN Mini-Card - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: Lease Obtained: Mon Jan 18 21:14:07 2038 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {E64A2DD8-7A18-4784-8DC0-08B143E504A7} Description: Broadcom 440x 10/100 Integrated Controller - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: 10.0.40.20 Lease Obtained: Thu Aug 23 15:54:15 2012 Lease Expires: Thu Aug 23 17:54:15 2012 DNS Servers: Adapter Name: {2A9F97F5-D693-427F-BA40-9C3AA36937B1} Description: WAN (PPP/SLIP) Interface IP Address: 107.42.83.109 Subnet Mask: 255.255.255.255 Default Gateway: 107.42.83.109 DHCP Enabled: No DHCP Server: Lease Obtained: Wed Dec 31 18:00:00 1969 Lease Expires: Wed Dec 31 18:00:00 1969 DNS Servers: 66.1.77.7 68.29.73.7 Active Connection: Mobile Connected: Yes Online: Yes Using Modem: Yes Using LAN: No Using Proxy: No Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was unsuccessful. The network connection timed out. Basic connection to the store failed. The network connection timed out. Connection attempt to Gracenote server was successful. The network connection timed out. Last successful iTunes Store access was 2013-04-16 10:14:47.

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

Error message -3221 - Could not connect to the I-Tunes Store

I last accessed the I-Tunes store on November 3, 2007 with no problems. The last week of November I received the following error message. "I-Tunes could not connect to the I-Tunes store. An unknown error has occurred (-3221)." I have the latest version of I-Tunes (7.4.3.1). I cleared my DNS server and am sure I-Tunes isn't blocked in my firewall. In fact, I followed all the suggestions given on the I-Tunes diagnostic website. I cannot find any mention of anyone else that has received this particular message. Can anyone help me????

Macafee security center is the culprit.
Open Macafee then: select;
Internet & Network > configure
Firewall > Advanced
Programm Permissions > scroll down to Itunes
Highlight (click on)
Then Grant full access to Itunes.
APPLY then OK
When you select store from Itunes you will need to register with Itunes

HT2729 i tunes could not connect to the i tunes store.an unknown erroroccurred (11556) make sure your network connection is active and try again

i tunes could not connect to the i tunes store.an unknown erroroccurred (11556) make sure your network connection is active and try again

Try opening an elevated command prompt by going to the start screen, then typing "CMD" without quotes and pressing CTRL + SHIFT + ENTER. It will ask you if you want to allow it to make changes, click yes.
Then, while in the command prompt, you need to type "netsh winsock reset". You type this without the quotes. Make SURE you are in an elevated command prompt window before trying this. If you don't know what that means, search google for "elevated command prompt".

My ITunes works perfectly except for the ITunes Store which gives me the following message "I Tunes could not connect to the I Tunes Store. An unknown error ocurred (-3221)

Whenever I try to connect to the I Tunes Store, I get the following message " I Tunes could not connect to the I Tunes Store. An unknown error occcured (-3221).
Make sure your network connection is active and try again.
But my network connection is active.
Help!

Hi davwatto thanks for taking the time to reply.
ok, so tried to open my safari which was version 5.1.7 and i received the error message:
safari can't connect to the server
safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
Safari can’t open the page.
Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
Not sure how to check the logs for itunes though
If you have any idea how to fix this issue that would be great as im at a total loss.
Thanks

TS1368 i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

TS1368 I could not connect to the i tunes store as an error occured (-3212) any help in solving this problem would be most grateful

I could not connect to the I Tunes store as an error occured with the number as follows (3212) any one out there that knows what has happened and how can I rectify look forward to your replies

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

TS1368 i Tunes could not connect to the i Tunes store.The network connection was reset

i Tunes could not connect to the i Tunes store.The network connection was reset
when accessing itunes store

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT4583 i tunes could not connect to the i tunes store

i tunes could not connect to the i tunes store

In the same vain as you, I updraded my iMac to 10.7.5 and iTunes to 10.7 this Week-End.
I can't connect to the CND iTune Store because of a box that tells me I'm not connected to the internet....But I am, as everything else works find....From my iPad either, I can't connect....But I can from my iPhone if I'm on 3G....And of course, AppleTV doesn't work either.
Any help would be appreciated...

I Tunes Store is giving me a message stating that: "i Tunes could not connect to the I Tunes Store. The network connection timed out..." I have internet but iTunes

I have contacted Express Lane support but they couldn't help per se. The info provided didn't resolve the problem
I have internet but iTunes Store and Safari will not connect. Apparently the last contact I had with the store via my PC was on December 6th. Around that time I did install AVG Anti-virus 2012 and I have been reading threads over at AVG and it looks like AVG and Apple may be pointing at each other as the problem.
I need to upgrade to OS5 in order for my Apogee Jam to work properly - or so I've been told (no sound coming from my iPad2 or headphones).
I updated i Tunes Stores to 10.5.2.11.

same prob here.something is wrong. cannot connect whatsoeve.
re-installed.checked firewall. all is fine.net working fine.but app store continuosly shows above err.

I tunes could not connect to the i tunes store. An unknown error occurred (0x80092013)

I have tried completely removing all itunes software and reinstalling, this didn’t work I tried turning on and off my anti virus/firewall, I have tried resetting winsock and restarting pc this didn’t work, I have tried using auto runs to see if there was any conflicting products but only bonjour showed, I have checked the tech specs and meet the minimum requirements, I have the latest version of I tunes, I am able to access secure websites, I have checked proxy settings, ive tried removing pop up blocker, and flushed dns, I have run diagnostics which are below, I also cannot log into the icloud control panel as it says there was a server error, please please please help.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ60 Notebook PC
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0018C0B009E27FC0
Current user is not an administrator.
The current local date and time is 2013-10-17 08:03:02.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8200M G
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: a8bd6d04c3353d8c18407a83d42a1127
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {835EADBF-AAC5-426C-B52E-7BA09DDE4AE9}
Description: NVIDIA nForce 10/100/1000 Mbps Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {EF8B8266-4C36-4361-A71E-E2E18B282F8F}
Description: Atheros AR5009 802.11a/g/n WiFi Adapter
IP Address: 192.168.0.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Oct 17 07:46:22 2013
Lease Expires: Fri Oct 18 07:46:22 2013
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Basic

Hi davwatto thanks for taking the time to reply.
ok, so tried to open my safari which was version 5.1.7 and i received the error message:
safari can't connect to the server
safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
Safari can’t open the page.
Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
Not sure how to check the logs for itunes though
If you have any idea how to fix this issue that would be great as im at a total loss.
Thanks

HT1349 i tunes could not connect to the i tunes store

can not conect to itunes store error Ox800090318 using windows vista on my dell

Hi davwatto thanks for taking the time to reply.
ok, so tried to open my safari which was version 5.1.7 and i received the error message:
safari can't connect to the server
safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
Safari can’t open the page.
Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
Not sure how to check the logs for itunes though
If you have any idea how to fix this issue that would be great as im at a total loss.
Thanks

My iPad mini will not connect to the internet, My iPad mini will not connect to the internet

My iPad mini says my password to my internet router is incorrect. It's not incorrect. Help

Hello Courtney Devers,
It sounds like you are unable to join your Wi-Fi network with the error message saying the password is incorrect. I recommend these troubleshooting steps from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the issue persists I would next try the steps from this section down toward the bottom:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
Take care,
Sterling

HT4972 I have 2 not mac computers when I start itunes I see these two issues that I do not understand. my cpu usage goes to 100 percent and I can not connect to the I tunes store. or to the Update server to Update my phone. how can I up date my phone?

Please do not tell me to Buy a Mac computer. I all ready have 23 in my family and they are all at least 1200 miles from me now.

Try reinstalling iTunes. Or, if you already have iOS 5, you can update from the phone.
About the CPU Usage: if you have an old computer, and you're running the latest version of iTunes, the CPU will go up.

My Ipod will not connect to the I tunes store. Neither will my computer.

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