My ipod will not connect to wifi. I have put in the correct password and every thing is fine but it will not connect to it. A screen pops up saying wifi is not connected. What do I do?

Does your iPod see the network that you are trying to connect to? Do you have the white bars indicating that it sees a WiFi network?
If so, the first thing you can try is to reboot your router. Unplug it from the power source and then plug it back in and try to connect again.
Try turning WiFi off and then on again. Restart your iPod as well.

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Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.

HT5569 I am having trouble connecting to my wifi. I put in the password (the correct password) and it tells me that it is the wrong password. I just purchased this iPad and cannot seem to get connected. My laptop connects with a pin not a password.

I just bought a iPad and am trying to set it up. I have WiFi at my home but cannot get on with my iPad. My laptop asks for a pin number to join and the iPad asks for a password. I enter the correct password and it tells me that it is incorrect. I have talked to my WiFi carrier and they tell me that they do not know what it could be. Can someone please help me figure this out.

connectng with a pin # will not work with the ipad. you need to find out exactly what the actual wifi password is.
pin and push buttons are used by wifi protected setup. which is an optional feture of WPA
here are some ideas
go to the routers home page (typically 192.168.1.1 or 192.168.1.254) and see if you can click on "show password"
get the manual out, it should have the default user name and password you may need to access the routers page
if your windows computer connects, then you should be able to right click the wifi connection and click on show password as well. this is somewhere in the properties page of the wifi connection
also with windows its a good idea to click on "save wifi connection to usb drive" this can be used to connect other windows computers and xbox game consoles as well
if your laptop computer is a mac book you can go to the keychain or icloud keycahin and reveal the actual passowrd as well.
look at the actual router it might have directions on a sticker on how to access the routers configuration pages
if you enter the wrong password on the ipad you need to forget the network and try again

TS1538 After updating my iTunes it no longer acknowledges that my iPod or iPhone is connected so I can't update my music.. I have followed all of these steps and everything is working fine but this new version of iTunes isn't recognizing my devices. Any a

After updating my iTunes it no longer acknowledges that my iPod or iPhone is connected so I can't update my music.. I have followed all of these steps and everything is working fine but this new version of iTunes isn't recognizing my devices. Any advice?

I have the same problem. Running Win 8 64Bit, updated to latest ITunes and now will not recognize phone or pad. Followed all advice from Apple (uninstall/restart/re-install, all in exact order) ... nothing. Spoke with Apple tech and walked through the whole process, but no resolution. Tech was trying to be helpful but has no way of addressing issue.

My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

Help, just had my iphone 3 but can't connect to wifi put in the correct password but won't accept it, any ideas??

Help, just had my iphone 3 but can't connect to wifi, i get as far as the password put in the correct password but it won't accept it, any ideas?? Thanks

What type of encryption are you using with your wireless network -WEP or WPA?
If your wireless router supports both which it should unless it is quite old and you are using WEP, try switching to WPA which is much more secure than WEP which is important if you have a Windows PC or any Windows based device connected to your network.
In addition, when was the last time you checked Netgear's website to see if there is a firmware update available for your wireless router model that you haven't installed?

HT4519 i have put in the smtp address and its rejecting the address, my i pad will receive but not send

i have put in the smtp address and its rejecting the address, my i pad will receive but not send

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

"itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

"itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.

Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!

Installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?

installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?

You don't use your Apple ID or its password to install anything on your Mac. You use the admin account's name and password.
Use the name and password you last entered when resetting them. The "name" you use is not the short name of the admin account folder.
For example. If you create an admin account of John Smith, the short name given to that account's folder will be johnsmith. So when an app requests an admin name and password to install something, the admin name you enter is John Smith, not johnsmith.

I have tried to log in on a web site and this is what I'm gettig: Alert 530 Autentication failed. I have used the correct password and user's name.

ftp.oxbow.fr This is the file I have log on and I have used the correct password and user's name and this is what comes up:
Alert 530 Authentication Failed!

This is a user to user forum. Apple is not here. Apple does not answer questions here.
iTunes Support -
http://www.apple.com/support/itunes/
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

Why cant i connect to wifi when i put in the correct password?

why can't i connect to wifi when i am using the correct password to join

Did you already go through these articles?
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points

HT5569 what do you do if you put in the correct password but the sign still doesnt show

what do i do if when i put in the correct wifi password but it still doesnt show the wifi sign?

Does the iOS device connect to other networks?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod connects to the internet and apps and every thing even emails but when i try using one app it says connection is busy

my ipod connects to every thing except one app and it says that the internet connection is busy how do i fix this i tried restarting the network settings but it dose not work

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT201407 I used the correct password and email what's wrong ?

When I wrote the Apple ID and pass it said "khaled*******@gmail.com " could not be used to unlock this iPhone . What's wrong?

We don't mean to cause concern, Rosie511. The status will reflect "Not Received" until your device has been inspected and processed. Afterwards, you will receive an email updating you of the status of your Trade-in. Should you have any questions about your Trade-in you can send an email by using the "Contact Us" tab: http://bit.ly/GGnDDC
AndreaS_VZW
Follow us on Twitter @VZWSupport

HT5569 i just got the 5s and im trying to connect to my home wifi since i dont want to use my data. and it wont let me i type in the correct password and it keeps telling me its unable to join it.

why wont it let me connect

Hi Logan,
If you are having an issue connecting to your WiFi network, you may find the following article helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Regards,
- Brenden

My ipod will not connect to wifi. I have put in the correct password and every thing is fine but it will not connect to it. A screen pops up saying wifi is not connected. What do I do?

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