My iTunes purchases were supposed to go on my iTunes card but my credit card got charged instead I need to reverse it plz

I had an iTunes card for 15$ and I spent at least 20 but it charged my card instead of the iTunes card I need this reversed I'm very unhappy with the way the iTunes store has done that to me twice now. Last time I let it slide but this time I'm not

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

Similar Messages

HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

Why is my iTunes card being charged to update free apps without my authorization? And how do I stop this?

Why is my iTunes card being charged to update free apps? And how do I stop this? I bought it to use for music now it is used up!

Haven't you heard... there is no such thing as a free lunch
iTunes Store: About In-App Purchases
http://support.apple.com/kb/HT4009

TS1646 I bought the iphone 5 and can not purchase anything using my previous apple ID's card details. Do I need to get another account (card) to make purchases?

I bought the iphone 5 and can not purchase anything using my previous apple ID's card details. Do I need to get another account (card) to make purchases?

JamilyaFromALA wrote:
... Do I need to get another account (card) to make purchases?
Not necessarily...
To Contact iTunes Support and request assistance Click Here

My account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account

my account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account (and no, i dont have any rescue email address or whatsoever)
please help me because i dont to waste money for nothing

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

My credit card was charged instead of iTunes gift card?

So I recently just got a $10 iTunes gift card. I redeemed it in the iTunes store, but when I went to buy a book for 8.99, I think it charged my credit card instead of the money on my iTunes card! It still says I have $10.00 left, what do I do?

Click here and ask the iTunes Store staff for assistance.
(115833)

HT201269 I have an IPhone 4 that turns off.When I plug the phone into a outlet, it says to connect to iTunes. But my phone doesn't connect. I need to backup info to sync to a new iPhone. Is there another way to get the info from the old one?

I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes. I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?

Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.

Recently i've recovered my iTunes account but the credit i used to have it's gone, how i recover it?

Recently for security reasons i've lost my iTunes account for a while and now i have it back, but the 18.99$ that i used to have are now gone, how can i get back my money for buying apps, music and all that stuff? help please

Hello there, lucozade.
The following Knowledge Base article should provide you with the exact information you need:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT1926 After successfully upgrading my Apple software, I was able to download iTunes. But I cannot start it up, instead I get this error message, "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." What ne

I needed to upgrade my iTunes to register and sync a iPhone 5c. I upgraded by Apple Software and finally was able to download the upgraded iTunes. When I try to start iTunes I get this message, "The file iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. How can I repair this?

If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic!

Aperture wont start , it needs an update and is telling me to log onto a hotmail account that no longer exists so I am stuck .I would even re-purchase aperture just to get up and running again but I cant do that either - help, I need these photographs !

Aperture wont start when I booted up this morning . There is an upgrade that it needs to install and I am being directed to log onto a hotmail account that does not exist to install it . I cant get any sense out of hotmail and the account has been deleted because I have never used it .
I need to get into my files asap but I am just going around in circles - please help - anyone ?

APERTURE was bought via the Apple On Line Store .
I kew there is an update cause when I clicked on updates , there was an update that I needed cause Aperture was not running as it should ie . it would not load
I am running Mavericks OS.
My Apple ID is the same as my email account but I have discovered that I have two Apple ID accounts and I could not remember my password on the one that I used to download the original Aperture - I have since contacted Apple and they have merged the two so Ihave sorted it out that way .
When Aperture would not start , it wasn't asking me to log onto my email account, it was asking me for my Apple ID which was the same thing but it was my emergency ID and I could not remember the password . Being enturely thick where computers are concerned , I got very confused and remain confused because having bought a new MACBOOK AIR , I find it wont recognise my back up hard drive or my AIRPORT so I am not having a great time with MAC products to be honest - cant get my business back up and running after nearly three weeks so Apple and MAC are not my favourite words !
Anyway, I did get it sorted finally by ringing Apple but thanks for replying anyway - it turned out that Aperture was the very least of my problems when my hard drive failed installing Mavericks - wasnt Mavericks fault, my drives have to work hard and it just died .

Need help with my iTunes card wont let me buy stuff with it and its a waist of time

Side I have no permission to buy plate form my iTunes card i just got

You'll need to tell us exactly what's going on before anyone can offer advice.
Regards.

Can I setup iTunes with a prepaid credit card

I want to setup a new iTunes account for my grandmother but I do not want to use my credit card or hers. I want to use a prepaid credit card, can this be done? If so, are there any preferences like visa, MasterCard, etc?
Thank you

You can try it, but prepaid "credit" cards often won't work since there usually isn't a billing address associated with them against which the iTunes Store processing system can verify. If you don't want to use credit cards, consider using prepaid iTunes cards/gift certificates instead.
Regards.

Can I purchase the OS X 10.6 Snow Leopard version but install the 10.5 Leopard

Can I purchase the OS X 10.6 Snow Leopard version but install the 10.5 Leopard instead?

*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

I purchased and downloaded some tv episodes which were supposed to be 43 minutes each. When I went to play them, they were like clips of 30 seconds each. what should I do?

I purchased and downloaded some tv episodes which were supposed to be 43 minutes each. When I went to play them, they were like clips of 30 seconds each. what should I do?

Where are you watching these shows? On an iOS device? If you are, look in the Videos app on the device, not in the iTunes app.

HT201272 I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased b

I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased books?

Hi..
On your new iPhone tap Settings > Store.
Make sure Books is turned ON.
You shouldn't need to re purchase the book > Downloading past purchases from the App Store, iBookstore, and iTunes Store

My iTunes purchases were supposed to go on my iTunes card but my credit card got charged instead I need to reverse it plz

Similar Messages

Maybe you are looking for