My macbook air does not start up successfully. when i turn on the power, it just turn blue after the apple logo, how to reboot or repair,.. pls help me what is the buttons command... thanks in advance.

pls help me how to reboot my macbook air,.. because starting it up was not successful. the screen just turns blue after the apple logo appeared.

i know loads of people who have had this problem including me.  The Java script update apparently had some virus that has overloaded the start up disk.   I took to apple who said i have to have the machine rebuilt but first i have to go to a data recovery company to get back everything that was on it.  Data recovery company have quoted me nearly £1000. 

Similar Messages

  • My macbook air does not start! I press the on key and nothing happens.

    my macbook air does not start! I press the on key and nothing happens.
    this morning when I took my macAir it would nt start and when I pluged it, there was no light indicating a charge.
    I checked the charger on my wife's mcAir and it worked.
    I plugged it back to mine and the orange light came.
    since a few hours, the plug is on with the orange light on, and still I cannot start the computer. Nothing happens!
    help!

    Try a SMC reset
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    This process helps correct these power issues.
    Power
    The computer doesn't respond to the power button when pressed.
    A portable Mac doesn't appear to respond properly when you close or open the lid.
    The computer sleeps or shuts down unexpectedly.
    The battery does not appear to be charging properly.
    The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

  • My MacBook Air does not have an optical drive.  I have a program (Megastar V) which is installed using a CD.  Is there a way to use the optical drive on my PC laptop to install this program on my MacBook Air?

    MacBook Air does not have an optical drive.  There is a program I wish to install on my Air which is an astronomy application called Megastar V.  Installation requires the use of a CD.  Is there a way to use the optical drive on my PC (toshiba laptop using Windows 7) to install this program onto my Air?
    With gratitude,
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    Thank you for explaining to me how to do this.  I will try it tomorrow and let all of you know how it goes.
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  • How can I convert my Open Source document files into Word document files? I cannot download Pages since my Macbook Air does not have the most recent software.

    How can I convert my Open Source document files into Word document files? I cannot download Pages since my Macbook Air does not have the most recent software. I downloaded open office to my mac to try and save money. It worked well for a while. Now I get this pop-up message that asks me to "Reopen" and when I select the option, nothing happens. I cannot save my documents anymore and I cannot convert them to word. Help!

    dwb wrote:
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    You have 17 options to save as in Open Office, one of which is .doc  files,  yes it needs to be saved manually.
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  • Hello, I have purchased and installed Lightroom 5 on my Mac Desktop.  I travel with a MacBook Air and would like to have Lightroom 5 on this device as well.  The MacBook Air does not have a CD/DVD slot.  How do I get Lightroom 5 on my MacBook Air so I can

    Hello, I have purchased and installed Lightroom 5 on my Mac Desktop.  I travel with a MacBook Air and would like to have Lightroom 5 on this device as well.  The MacBook Air does not have a CD/DVD slot.  How do I get Lightroom 5 on my MacBook Air so I can use it while travelling?

    Adobe - Lightroom : For Macintosh
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  • My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

    My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

    Hy myneck,
    Happy Holidays!  The resource below may provide some steps to try if your MacBook Pro won't start.
    Troubleshooting: My computer won't turn on - Apple Support
    http://support.apple.com/en-us/TS1367
    This article discusses what to do if your Mac won't turn on. To differentiate this from a display issue, be sure that when you press the power button:
    You don't hear a startup chime.
    You don't hear any fan or drive noise.
    There is no video on your built-in or external display
    If your computer has power but doesn't display any video, it may have one or more of these similar symptoms when you press the power button:
    You may hear a startup chime.
    You may hear fan or drive noise.
    You may see a light from the Sleep LED (if your Mac has one).
    Pressing the Caps Lock key on the keyboard causes it to light. 
    If any of these display-related conditions occur, see Troubleshooting: My computer has no video instead. Otherwise, continue with this article.
    If your computer won't turn on, try each of these steps:
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter. 
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    I hope this information helps ....
    - Judy

  • My MacBook Pro shows the "Macintosh HD" icon on the desktop but my MacBook Air does NOT have the icon on it's desktop.  Is this normal?  If not, how do I remount the MacBook Air disk icon on the desktop?

    My MacBook Pro shows the "Macintosh HD" icon on the desktop but my MacBook Air does NOT show the icon on it's desktop.  Is this normal?  If not, how do I remount the MacBook Air "Macintosh HD" icon on it's desktop?

    Is it showing in the Finder?
    If so, then this is normal.
    Cheers,
    GB

  • My 2009 13" MacBook Pro does not start

    My 13" MacBook Pro (2009 mdoel with Moutain Lion) does not start up.
    When I press the power button, it does not start.
    I do see the white light on front right of the MacBook Pro. The battery is half full. I'm connected to a power cord (light on power cord is organge). I do not see any lights on the keyboard and nothing on the screen. I do hear a fan.
    How do I get my MacBook to start up?
    Thanks, Gilbert

    As you're running Mountain Lion, have you tried booting to the Recovery partition (holding down the Command and R keys whilst booting)?
    If you can get to the Recovery partition you can use Disk Utility to verify and, if needed, repair your hard drive.
    If you can't boot to the Recovery partition, at least see if there is a hardware problem by running the Apple Hardware Test.
    Good luck, call back...
    Clinton

  • My Macbook Air does not pick up wifi from Airport but iMac, iPad and iPhone do. Help please.

    My Macbook Air does not pick up wifi from Airport but iMac, iPad and iPhone do. Help please.

    Are you testing in the same room as the TC?
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  • HELP! My MacBook Air does not switch on at all

    My MacBook Air does not switch on at all. I press the "switch on" button but nothing happens. The battery is fully charged and the laptop is absolutely new (2 month of rare use). Have no idea what's wrong with it.
    Thanks in advance.

    Hi Aliyusha,
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    Do you get a chime? dose the sleep led turn on or blink? What about the led on the power adapter, that LED on or off?
    Apple Portables: Troubleshooting MagSafe adapters
    http://support.apple.com/kb/TS1713
    Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964

  • New Macbook Pro does not start up after updating...HELP!!!

    Hi,
    My new Macbook Pro does not start up after it got updated. The first time I used it, it was perfect. I updated it and restarted it when it told me to but it doesn't boot. It shows an apple and a spinning circle when it turns on but that's it.
    Can somebody please help me?

    You should probably post your question in the MacBook Pro discussions:
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  • MacBook Air does not See a Plantronics Voyager Pro bluetooth headset

    My MacBook Air does not "see" my Plantronics Voyager Pro + bluetooth headset as a discoverable bluetooth asset.  I have read on Apple and Plantronics forums that these two devices should be compatible, but so far no luck.  Anybody have any experience with this situation?

    Turns out the Voyager Pro Bluetooth headset failed...exchanging it for a new one and should be GTG.  Thanks.

  • Macbook air does not see iPhone's (4S) wi-fi network

    My macbook air does not see the iPhone wi-fi network (I had been using wi-fi tethering for the last year before it suddently stopped working)
    Similarly after installing the new operating system USB tethering is no longer possible....
    Suggestions?
    A.
    PS: opertaing system:
    Mac OS X Lion 10.7.5 (11G63b)

    Try this fix  https://discussions.apple.com/thread/4884226 and please post back how it worked.  Another MBA user has reported this condition.

  • HT2801 my macbook air does not see my usb superdrive when i plug it in

    my macbook air does not see my useb superdrive when i plug it in any ideas?

    I am having the same problem and it is still not coming up supposed to be plug and play and Mac friendly?
    Slim Portable USB 2.0 External CD-RW/DVD Combo Drive

  • After upgrade to Yosemite my MacBook Air does not switch automaticly from wifi to ethernet. How to sloven problem?

    After upgrade to Yosemite my MacBook Air does not switch automaticly from wifi to ethernet. How to sloven problem?

    Have you tried changing the order in Network Preferences pane?
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    Hope this helps
    PJRS

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