My MacBook Pro won't turn on, but it is charging and four of the green lights are turning on.
Water was spilt on the table where it was but not a lot got onto the laptop. I tried turning it on, drying it out and reseting but nothing has worked.
Thanks
Hello oconnellemma,
If you are trying to clean your MacBook Pro then check out the article below. If water made its way inside then you will need to Contact Apple or and Apple Authorized Service Provider.
How to clean Apple products
http://support.apple.com/kb/ht3226
Note: If liquid does make its way inside your Apple product, seek assistance from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage is not covered under the Apple product warranty or AppleCare Protection Plans. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Regards,
-Norm G.
Similar Messages
-
My Macbook Pro won't print with my HP Photosmart 7515. I get the following message, " Print file was not accepted" Printer does work with our PC?? Checked for software updates and are none. Talked with HP help and they say it's an Apple problem
I noticed that you said you uninstalled the printer, but you didn't mention resetting the print system. Resetting the print system will reset the drivers the Mac has installed and make them work like they should. Give this a try and see if it gets the printer working like it should. The document below will expalin more about doing this.
Basic Printer Troubleshooting Steps for Mac
If that doesn't help, see if you are using the AirPrint driver, or the printers driver. By default 10.8 uses the AirPrint driver if the printer supports it, so I'm betting that's the driver you're using. If it is, try using the driver for the printer itself. To do this, access Print and Scan. Click the + sign to add a new printer. Select the printer from the list. Click the dropdown next to Use and select the 7515's driver. Let me know what happens.
I am a printer tech for HP. -
MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?
The firmware update corrects an error that may occur, however the techs would have checked the condition of the battery prior to installing a new one. If the battery was questionable, the firmware update was really not too important.
You can check the battery condition by going to the apple, left side of the menu bar, About This Mac, More Info, System Report, Hardware, Power and see what it says about Cycle Count, Condition, Capacity: Condition anything but Normal needs to be checked and may need to be replaced.
The cycle count of 1,000 charge cycles is the typical life of a Lithium-Ion battery, the point at which the capacity drops to 80% of the as built capacity. -
After upgrading my MacBook Pro, my 3rd generation i-pad will not charge. The device says, "this accessory (the charger) may not be supported. My i-phone 5 charged just fine. Thanks.
iPad: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Also, this is the MacPro desktop forum. I requested your post be moved to the MacBook Pro forum -
MacBook Pro is powered on but no screen display. Track pad not working and cannot power off. Have tried wireless mouse and no response.
Bring it to an Apple store or AASP. Power down by holding the power button down.
-
MacBook Pro won't sleep? SIIG expresscard 11-in-1 reader is the cause!
After much searching I have found that the cause of my MacBook Pro not sleeping (blanks screen tries to eject cd, repeat...) is that I have to remove the SIIG card from the slot. Now it sleeps just fine. Thought I could save some people some time.
macbook pro 2.16 Mac OS X (10.4.6)Sleep/wake issues have haunted every powerbook I've owned, from the 3400 to the Lombard to my PB G4. I use a Kyocera KPC650 with my G4 PB, and the rule of thumb is it's necessary to kill the connection and remove the EVDO card BEFORE attempting to put the PowerBook to sleep. Just a bad idea to risk it.
I've had problems with USB dongles, hubs, etc. and after years of trying to resolve the source of sleep/wake issues, the general rule of thumb for ALL Mac PB/MBP is to remove peripheral devices before attempting sleep, or at least NEVER change what's inserted into the computer while it IS asleep (USB peripherals, drives, etc, but this even includes power adapters). A general observation is that the computer freaks out if status of peripherals is changed while asleep, and it wakes up to a different condition set than when it went to sleep. In most cases, resolution requires a hard reboot/re-start (sometimes this can be avoided by closing the lid, and trying to get the computer to re-engage sleep, then trying to wake it again).
In some cases, I suspect too many peripheral devices places a burden on the power supply, and the computer can't supply enough juice to power up the devices under the load.
So some problems stem from hardware issues, and some from software problems. Best answer is to not even try, as there's too many variables (e.g. right-sided USB ports behave differently than left-sided ports, etc).
Chris -
I double checked the power connection, it's good. The charge light is green, so it should be charged and turn on, right? When I push the power button--nothing no startup sounds, nothing on the screen, keys don't light up. It's completely dead, as if it is powered off. I don't know if this could be having an effect on it...I upgraded to the latest operating system (Yosemite) a couple of days ago. After that, it wouldn't recognized our Epson WIFI printer. The printer was visible as an option under print, but when selected there was a message saying it wasn't connected. Even after going through the steps to add it agaiIn, after printing one document, then trying to print the next, the "printer was not connected" again. I gave up and shut it down for the day. Used it last night without any issues (except for being unable to print.). Now, this morning, nothing.
Try a SMC reset:
http://support.apple.com/en-us/HT201295
Ciao. -
MacBook Pro won't start after installing new hard drive and me
I changed the hard drive and also upgraded the memory on a mid 2010 13 inch Mac and then used the disks that came with it to reinstall the OS that came on that disk. It worked fine and installed and then the screen came on to transfer from the time machine to the new hard drive so I said yes, and it seems to work fine but then when it finished it asked me for a password. I hadn't put a password on it so that was a surprise. I tried several things but it finally only had the option to restart and when I did that it seemed like it was starting with the apple symbol and the little gear but then it went to a Gray screen with the little gear, and then seems to freeze and then finally goes to the blue screen. The disk to reinstall is still in the drive but I can't seem to get the install to start again. I've tried holding down the c key and starting, I've tried holding down the command plus the c key and nothing....just goes to the blue screen. Any ideas on how to fix this?
ThanksHi,
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
Assuming that this is just a problem with the Recovery process, there is a straight forward work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.
If you don't have access to a retail disc, you can create an installation disc yourself using another PC - just download the correct Disc Image from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
I cannot get my iphone 5 and macbook pro to display the same time on my calendar. There is a one hour difference between them and it is driving me crazy!! Please help!!!
Did you also confirm that the time zone was set correctly on icloud.com (click on your name, check Time Zone)?
-
A music CD made on a MacBook Pro (in iTunes) that shows the song title, singer and all other data shows up as track 1, 2, 3, etc. when played in other current model Mac computers. Any idea why? Thank you guys in advance.
musikkrules wrote:
A music CD made on a MacBook Pro (in iTunes) that shows the song title, singer and all other data shows up as track 1, 2, 3, etc. when played in other current model Mac computers. Any idea why? Thank you guys in advance.
On the computer where you made it, with the correct track information displayed and the CD still in the drive, use the command Submit CD Track Names, as pictured below.
This sends the information to Gracenote/CDDB. Once Gracenotes digests the info into its database, that CD, or any identical copies, can be identified by any computer that is running iTunes. -
Recently i update my mac book pro into Lion, everything it's amazing, but when i try to open iTunes says "the program needs to be updated", and when i do this, the instalation fails and nothing happens, still to appears the same messsage.
. . . sparse bundle could not be accessed (error -1)
-
Hi,
I put in a dvd-r and then it won't come out so i shut it down and then turned it back on the dvd came out phew but then matters got worse and my macbook pro won't shut down however i want to shut it down the way it should and when i turn it back on it work and shut down back the way you have to.
Please helpPerform SMC and PRAM resets and see if that helps the situation:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379
Ciao. -
My Macbook Pro won't boot up, only in safe mode!
Help, my macbook pro won't restart, only in safe mode! and it seems that safe mode has plenty of implications for use. my usb memory stick doesn't seem to be recognized while in safe mode. I was doing a cleanup on mackeeper just after I downloaded a trial version of microsoft office mac. The trial wouldn't work properly so I deleted it and decided to do a cleanup with mackeeper. than the mac froze while mackeeper was doing it's cleanup and the screen flashed black a few times. Ever since it won't boot up unless I use safe mode. Also, I downloaded the most recent updates while in safe mode but it doesn't seem to be recognizing that I already downloaded them because software update is still telling me that I have 6 updates. So I am horribly confused at this point. Please help, I need this laptop to do report cards (it's a good thing I got an extension). thanks
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in safe mode.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
The commands may line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it. Copy the selected text to the Clipboard (command-C). Then click anywhere in the Terminal window and paste (command-V).
find /Sy*/L*/Ex* -type f -name Info.plist -exec sh -c '/usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$1" 2> /dev/null | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo ${1%*.kext/*}.kext' {} {} \;
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 3
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, these steps are all copy-and-paste — no typing. Also remember to post the output.
You can then quit Terminal. -
Macbook Pro won't connect to WIFI
Help! My new Macbook Pro won't connect to my home's existing WIFI network. The other computers (PCs) are running on it without a problem but when I try to join the network it rejects my password as being incorrect, though it definitely is the right one!
Check to make sure the Caps Lock is off.
What type of wireless security are you using? If it's WEP Mac's don't do WEP anymore and you will need to change it to WPA or WPA2. -
Macbook Pro won't startup after Update
I guess everyone has been having problems around here. But I really have no clue what to do. I did not even know there was un update until I restarted. After I did it now my macbook pro won't start up. It makes that chime noise at the beginning and then it shows the apple and the spinning thing below it and I left it for 2 hours and came back and nothing had changed.
It my computer broken? Did I do something wrong? Have I lost all my stuff? Please help!Yeah, I have had the exact same problem. it happen last friday. Also, i'm not sure if this is related or not but right before the update the computer for no reason in the middle of doing stuff it would tell me to force shut down by holding down the power button. not sure what to do. If i ship it out it will be about a 2 weeks before i get it back and if I take it in, they can't put it on the bench for about 5 days. its very frustrating and apple needs to figure something out for service.
Maybe you are looking for
-
What r the steps involved in validation ?
Hi All, Can u give me the steps to be performed in maintaining validations in FI which r the tcodes used and what r maintained in it. what r the steps to be performed by the abaper. its urgent helpful answers are rewarded thanks everyone
-
Hi folks, I am puzzled when looking at my itunes account. I bought a store office 365 package for $100, and in the process of installing it, somehow ended up with fees for smart converter, ms office package and pack for ms office, totalling another $
-
Recent MacBook Pro 8,2 purchase. How do I get credit for purchasing Lion?
I purchased a new MacBook Pro 8,2 after the Lion announcement. I hear I am eligible for a credit for purchasing Lion. How do I get credit for purchasing Lion?
-
Saving a spreadsheet to iCloud
Any idea how I save a document to my iCloud account if someone else's ICloud user name is default on the laptop
-
I have a significant number of pictures taken on a bright sunny day from the panoramic car of Switzerland's Glacier Express that are marred by reflections in the glass windows. Does anyone know how to clarify these pictures as they are not replaceabl