My phone don't charge without turning off the radio signal on the phone.

My phone do not hold a charge unless I turn off the radio on the phone or remove the sim card. Prior to this it while charging a black plug used to replace the lightening bolt on the battery symbol. However, while the radio is off the plug do not appear. Please advise.

Hello seanjontt
Welcome to BlackBerry Support Forums
Are you sure that the battery is good enough or have you tried to use another Good BlackBerry battery , if not then try to arrange a fully charged battery and test it on your device , it will reveal if the problem is within your device or the Battery itself.
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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