My phone keeps telling me to connect to itunes. And I tried to restart but it just keeps popping up. What do I do?
I tried to updated my phone to iOS 7.1.1 and it wouldn't load. It just kept saying "Verifying Update" and wouldnt load. It was on the charger and then it just shut off and now it's telling me to connect to itunes. I tried shutting it off and restarting it but it just keeps showing up. I dont know what to do. And when I connected to itunes, it says i have to restore my phone and that my phone is in restore mode.
Your phone is in recovery mode and must be restored using iTunes.
Any data that you did not back up has been lost.
~Lyssa
Similar Messages
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my phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???
PLEASE HELP!!!Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.
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locked my iphone and its telling me to connect to itunes and i did but it doesnt say anything about unlocking it. what do i do?
http://support.apple.com/kb/ht1212
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i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
I updated my iPhone 3G today and after the update it said on iTunes that my sim was not compatible and my iPhone screen went on to slide for emergency/connect to itunes. Ive tried restoring it but it hasnt worked. Please help!
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
My iphone will not turn back on after i tried updating it !!!! It says connect to itunes and said it has to be restored but now it cant be restored or anything. this update messed up my phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi apiccolo5,
Thanks for visiting Apple Support Communities.
See these articles for steps that can help you resolve the issue you're seeing:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best,
Jeremy -
i just updated to the new ios version, and now i cant set my phone up as an existing one. i have put it in recovery mode and tried to restore it but it wont work. Itunes will let me set it up as an existing phone and back up all my data but once i unlock my phone it goes through the setting up options and then asks me to either set up as a new or existing phone and when i choose existing it just says connect to itunes and does nothing. can anyody help?
Seems like you are restoring from a blank back up if it is still asking you those 3 options of set up as new, restore from itunes or icloud back up. Set the iPhone up as new then manually restore from a back up. Follow the steps foriTunes 10.7 or earlier in the article below as it is the same process for iTunes 11:
http://support.apple.com/kb/ht1766
When you do this you will be able to check for backs showing date and time. Be sure to choose a back up made before you restored to factory settings. -
Phone an sim disabled says connect to itunes and input ime number
it lit in red says connect to iTunes phone disabled..sim is locked as well
Hey janalp,
Thanks for using Apple Support Communities.
If your device displays a message saying it's disabled, follow this article. If the sim is locked you will want to see if it has a PIN to unlock it.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
iOS: Understanding the SIM PIN
http://support.apple.com/kb/HT1316
Have a nice day,
Mario -
hey my iphone 4 gsm is now stuck on the image on connecting to itunes i tried restoring and after 3/4 it would stop and a message would come up saying error -1 and now i cant even turn it on ive done it 5 times now and very fustrated
if anyone else has this problem what u do it as soon as it gets stuck to where it normal stops quickly take out ur sim card
and it should work -
my ipad is locked and its saying connect to itunes which i have done and on itunes its saying ipad can not connect because its got a passcode but i cant type the pass code in because its locked what do i do
You need to follow the instructions in the second half of that page
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
So you need to click on the 'If you have never synced your device with iTunes, or you do not have access to a computer' heading and follow the instructions underneath it -
So i decided to do an update for my iphone 4. and I did. but now it is saying to plug up to itunes? what? i am on itunes right now and my phone is plugged up tp the computer. What am i doing wrong?
http://support.apple.com/kb/HT1808
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Can someone helpme pleaseeeeeeeeeeeeeee
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Hi, any suggestions as to how I can fix the problem on my iPhone?
Hello, ClareOlys.
Thank you for visiting Apple Support Communities.
I would first make sure all updates have been processed for the computer and iTunes. You may need to place the device in recovery mode before iTunes will recognize the device. Here is the article that explains that process.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If the device is still not recognized by iTunes, see the steps in the two articles below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Jason H. -
please help my iphone 4s is disabled and i cant connect to itunes
Hi, icaruss96.
Thank you for visiting Apple Support Communities.
Thank you for visiting Apple Support Communities.
If your iOS device is disabled, here is an article that I would recommend going through.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
I have never had any problems with my iPad 2, until I uploaded iOS 8.1. Now, the circular load indicator in Safari never turns off, even after the page is loaded. This is draining the battery. I tried a restart, but the problem still exists. Help!
Resolve iOS update and restore errors - Apple Support
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