My phone keeps turning on and off. It hasn't been wet or anything., My phone keeps turning on and off. It hasn't been wet or anything.
My phone keeps turning on and offf
Hey johneigh1!
A power cycling phone sure can get old really fast so please know I'm ready to find the perfect solution to keep it on until you say otherwise. At this point, I'm very glad to know that you've gone through with some troubleshooting including a master reset but I've got an idea for something else we can try that should help.
Have you tried putting your phone into safe mode http://vz.to/ruJiUa ? This will allow us to isolate the issue to either the device itself or potentially an application. Please try this tactic and let us know how it responds. If all goes well while in safe mode, there may be an app that we'll want to get rid of.
EvanO_VZW
VZW Support
Follow us on Twitter @VZWSupport
Similar Messages
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My iPhone is locked due to setting up a passcode after loading new version 7. I have tried to reset but keep getting turn of "find my iphone". I can't get into the phone to turn this off. What do I do now?
Try this - http://support.apple.com/kb/ht1212 - also you can sign into www.icloud.com and remote erase the phone
recovery mode restore as descibed in HT1808 might be your last resort though -
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
jengrz wrote:
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
TechCrunch posted a solution today that applies to this problem, I think.
Go to: https://supportprofile.apple.com/MySupportProfile.do
Click your old iPhone and "unregister" it.
More info here:
http://m.techcrunch.com/2012/01/05/i...d=tc_home_art& -
i was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time. Help?
Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced. -
My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?
Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one. -
While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?
Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.
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when i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ??? please i need help with this and how can i fix it
Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
Post back if these troubleshooting steps do not work. -
I'm having problems with Siri on my iPhone 6. It worked briefly yesterday and now its not doing anything. I have turned phone off and on and made sure everything is on in settings. Please help!
Do you have an active data connection (wifi or cellular)? Have you tried resetting the phone by pressing and holding the Home and power buttons until the apple appears (this is different than just turning it off and back on).
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Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me
Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say. -
My elderly mother has EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri. Can I turn off everything else so she can use only the phone app and voice dialing or Siri and not accidentally open any other app and screw something up.
I'm asking, in all seriousness, why do you think your mother needs an iPhone? Honestly, if your mother is, as you described her, a technophobe, I would recommend against getting an iPhone or any other smartphone. I've spent a fair bit of time teaching older folks to use smartphones. If they are interested in learning, it's fine. If they have the phone because their kids or grandkids thought it was a good idea but they are afraid of the phone or not interested in its features, it doesn't go well at all.
Many basic phones have voice dialing. Obviously, it doesn't do all the things Siri does but it may be much less intimidating for your mom. Also, basic phones have hardware keys. Even someone with limited vision can learn the keyboard on such a phone. From the sound of your first post, all she will be doing is making phone calls.
Best of luck. -
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
My phone constantly turns it self on and off, it won't let my messages load I carnt text or receive and texts or calls, I have updated the new iso7, can anyone help?
Hello Bricky2013,
The following article has some useful tips that can help stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
I have I-Cloud back up on 2 phones that I no longer have, when I go to delete its says do you want to delete and turn off back. Does that mean turn off back up on the phone I use now or just that phone that I no longer use? Thanks for any advice, Buckspc
Not a big issue : Just delete the old backups and if the backup option turns off o your current device, then just turn it on again.
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I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device. -
Iphone 4 music shuffle cannot be turned off. The shuffle is turned off on top of the page, shuffle on individual songs is turned off and the settings "shake to shuffle" is turned off also, but the songs keep shuffling in my album. Please Help.
The weird thing is that after I click shuffle when the random number appears, I click it to turn it off and then I click it on again and it works fine. Is this a glitch or a bug or am I doing something wrong? How do I fix this?
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Iphone 4 music shuffle cannot be turned off. The shuffle is turned off on top of the page, shuffle on individual songs is turned off and the settings "shake to shuffle" is turned off also, but the songs keep shuffling in my album. Please Help.
Hi Jennifer,
Thanks for visiting Apple Support Communities.
I'd suggest trying the steps in our iPad assistant first:
https://www.apple.com/support/ipad/assistant/ipad/
Regards,
Jeremy
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