My system won't shut down
I have a 2.1GHz PowerPC G5 with OS X10.4.8 which is 16 month old. It worked fine until yesterday. Now It acts wierd in the following two ways:
First, the computer system won't shut down. When I click on Shut Down Button on the Screen, it won't shut down. Instead the screen shows the clock for ever unless I shut it down manually by pressing the Start button at the back of the computer.
Second, when I click on Software Update, it shows "Checking for new software..." window forever with the progress bar stuck at about one fifth.
Does any of you have a solution to these problems?
Welcome to the discussions.
http://discussions.apple.com/thread.jspa?threadID=122021
First I would repair permissions.
http://discussions.apple.com/thread.jspa?threadID=196761
Cheers Don
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System won't shut down due to timeout of some sort
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AndreasThis problem happened to me once. It happened because I improperly quit OpenOffice. Some things to include in your question: What program is stopping, how often does it happen, can you force quit it, and what happens if you do?
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Shutdown/Restart
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When I hit apple, alt, escape it makes an error noise, but when I select force quit from the apple menu then it does come up.
I'm running 10.3.9 please tell me if you need other information, and im sorry if you couldn't understand what is happening, I had a hard time trying to explain it so if you need more information please ask.Hey Folks,
I'm having the identical problem.... I've run repair permissions, mac janitor, and the activity monitor and console.... nothing to report there.
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External hard drive won't shut down after switch from OS10.5 to OS10.4.11
i recently chanded my OS from 10.5 to 10.4.11 (as a programme i want to use is not compatible with leopard), but since i have done this my external hard-drive won't shut down automatically when i shut down my mac. i have to switch it off at the plug instead.
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thanksSome hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected] -
I had a disk error with a SD disk from my camera. Removed the disk from the card reader and got the Disk Removal Error alert. Then the whole thing froze up on me. Noting else would eject, No other apps would shut down and basically nothing worked. I couldn't shut down so I removed the battery. Restarted the computer ok then tried to repair the SD disk in question. No luck on the repair so ejected it again. Then tried to restart OS and it won't shut down again except everything still works but it just won't shut down.
Some hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected] -
I got a iPod nano about a month ago, and installed iTunes on my PC. All is well so far... until I try to shut down. The computer restarts instead. After installing and unistalling iTunes from the cd and apple.com nothing changes. I've tried shuting down all iPod and iTunes related processes in the task manager before shutting down, but the result is always the same.
Called Apple help, and they've never heard of this problem.
Can someone help? I like iTunes to much to give up on this one.
Morten G
Trondheim, NorwayWhat makes you think iTunes is causing this?
Are you getting some kind of error? Have you looked in your application & system event viewer logs?
I mean, if you've shut down iTunes & iPod processes in task manager, and Windows still won't shut down.....why would iTunes be causing this? -
when i try to shut down my mini, it keeps running. it gets to the point of logging out and i can see just the plain desktop picture. the fan is going, the monitor is on. it won't actually turn off. i've waited for 30 minutes. finally, i'll just unplug it (probably not good.)
any suggestions?
thank you.Usually if the system refuses to shut down it's because a process is running that it can't force-quit, often related to an external device, but sometimes an installed application attempting to communicate.
Often the only way to resolve this is to power down by pressing and holding the power button for 5-10 seconds. This is not an elegant shutdown, particularly if the system is attempting to write to the hard drive in the hung activity, so on the next reboot, it is wise to run Disk Utility to verify the internal hard drive and ensure it hasn't developed a problem.
There's no simple way to troubleshoot this sort of problem since the devices connected to the system and the software in use all vary from system to system, but it's best to start by disconnecting all external devices other than keyboard mouse and screen and booting the system, then trying to shut down again before running any application. If that works fine, then it's a problem in an app or driver or external device. If not, it's in MacOS or hardware.
If the latter, it's probably a good starting point to repair permissions using Disk Utility, though sometimes a little more drastic spring-cleaning is needed using one of the general purpose utilities such as OnyX or YASU (YASU being my favorite for simplicity of use and the lack of options that can do more harm than good). Running all YASU tasks can help a range of behavioral problems. Another good utility to have on hand for these type of problems is Preferential Treatment, which can be run on both system and user levels to find damaged or corrupt properly list (plist) files which can also cause unpredictable behavior.
If the former, then it would help to know what devices and software you are using, but troubleshooting would typically need each to be connected/used individually to see at what point the system then began to have problems again. -
Macbook won't shut down unless i force quit!
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Interval Since Last Panic Report: 107776 sec
Panics Since Last Report: 30
Anonymous UUID: D5C76789-6CC4-5EF1-9A93-83B28D9D4EE6
Thu Dec 20 05:57:18 2012
panic(cpu 0 caller 0xffffff80106b7bd5): Kernel trap at 0xffffff801070fd84, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000000e0, CR3: 0x0000000011f3d000, CR4: 0x0000000000000660
RAX: 0xffffff8022a91008, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000002
RSP: 0xffffff80f8cdbb20, RBP: 0xffffff80f8cdbb20, RSI: 0x0000000000000001, RDI: 0x0000000000000000
R8: 0xffffff8010ae6f3f, R9: 0xffffff801399ae90, R10: 0xffffff801d357000, R11: 0x00000000ffffff00
R12: 0x0000000000000000, R13: 0xffffff8022c723e0, R14: 0xffffff8022a91008, R15: 0x0000000000000002
RFL: 0x0000000000010246, RIP: 0xffffff801070fd84, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000e0, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f8cdb7c0 : 0xffffff801061d626
0xffffff80f8cdb830 : 0xffffff80106b7bd5
0xffffff80f8cdba00 : 0xffffff80106ce4ed
0xffffff80f8cdba20 : 0xffffff801070fd84
0xffffff80f8cdbb20 : 0xffffff8010910152
0xffffff80f8cdbb60 : 0xffffff80109156d1
0xffffff80f8cdbb90 : 0xffffff8010915618
0xffffff80f8cdbc00 : 0xffffff80109189fc
0xffffff80f8cdbc30 : 0xffffff80107120af
0xffffff80f8cdbc60 : 0xffffff80106f18d3
0xffffff80f8cdbcb0 : 0xffffff80106f1021
0xffffff80f8cdbcf0 : 0xffffff80106f151a
0xffffff80f8cdbd70 : 0xffffff8010905cfa
0xffffff80f8cdbdd0 : 0xffffff80106f9ff2
0xffffff80f8cdbe20 : 0xffffff80106f296a
0xffffff80f8cdbe60 : 0xffffff80109650ee
0xffffff80f8cdbed0 : 0xffffff8010971b52
0xffffff80f8cdbf50 : 0xffffff80109e182a
0xffffff80f8cdbfb0 : 0xffffff80106ced33
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G5 dual 1.8 WON'T shut down with TIGER 10.4.7
Hi all. Updated the G5 dual with Tiger, did the 10.4.7 combo update and it still won't shut down. Have to hold the power button. I've tried creating a new administrator but to no avail. Logging out won't do it either. I upgraded from 10.3.9 for music software reasons--too bad I was "forced up" since 10.3.9 worked fine. My G4 laptop 1.33 has no issues with Tiger at all.
Any suggestions??Contributed by Fumiaki Kawashima a Level 4 here;
There are many reasons to become unable shutting down or restarting from Apple Menu. Some were explained by other posters.
Most importantly, loginwindow (the parent process is launchd.) close out the user session, continue to set the device permissions and user preferences to their defaults in a restart action, or the process power off the system in a shutdown action. However, the issue proves that somewhere in those routines cannot be performed.
Users authentication system seems to be intact because you can restart or shutdown from the login window. However, the admin account authenticated by the Tiger security systems could confuse somehow and affect loginwindow process for setting up the user environment. This may result in interfering with the process for the shutdown and restart mentioned above.
Test if you can shutdown from the keyboard-- Holding down controloptioncommand keys, and then press the eject key.
Check if the loginwindow plists are corrupted. To do this test, remove the followings to temporary folders on the desktop, and shutdown from the keyboard shortcut combination. Restart the computer to test the recurrence.
/Library/Preferences/com.apple.loginwindow.plist
/Users/HOME/Library/Preferences/com.apple.loginwindow.plist
Try disabling Login Items for third-party applications via the Accounts system preference, if any.
Verify whether any third-party kernel extensions (including device drivers) interfere with the loginwindow hooks process-- Start up with a Safe-mode, then test the Restart from Apple Menu to see whether it works. Also, boot into a Single-user mode, and test if "reboot" command is available from the BSD layer. The I/O Kit API for software developers provides a shutdown hook so that ".kext" troubleshooting may need to be considered. Besides, some bad programmed extension may not be unloaded automatically at a shutdown or restart.
If the computer is configured with Irish language Input method and/or third-party Irish keyboard, try disabling them to test.
A third-party application or custom script may interfere with the loginwindow hooks for the Shut Down or Restart. For example, if you install an application that prevents casually powering down a system, the Shut Down and Restart buttons may not work. Also, if you install a P2P file sharing application, try uninstalling it.
As last resorts, troubleshoot a bad RAM and consider "Erase and Install" solution.
OPTION:
Post a part of system.log that indicates events from "localhost kernel[0]: standard timeslicing quantum is 10000 us" to the next same line.
This may help to narrow down because restarting or shutting down the system process can initiate the procedure programmatically by sending an appropriate Apple event to Mac OS X Tiger's system process (loginwindow).
Likewise, check console.log whether any failures is reported.
Corrections:
Most importantly, the loginwindow (the parent process is launchd.) close out the user session, continue to set the device permissions and user preferences to their defaults in a restart action, or the process power off the system in a shutdown action.
However, the admin account authenticated by the Tiger security systems could confuse somehow and it may impact on the loginwindow process for setting up the user environment. This may result in interfering with the process for the shutdown and restart as mentioned above.
Addendum:
If you post a copy of system.log, consider to edit the Ethernet interface ID to a fake value.
API = Application Programming Interface
Cheers!
DALE -
PS cs3 and Illustrator cs3 won't shut down
I have these apps intalled on two other win 7 x64 computers with
out any problem but on this win 7 x64 system both ps cs3 and illustrator cs3 hang up when I try to close them. It is a little intermittent on illustrator and at least once it has closed properly but most of the time it takes about 2-5 mins to shut down or it won't shut down at all.
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My mac book won't shut down, the wheel continues to whirl and I end up forces the shut down, why is this happening? I haven't installed anything new.
You might want to post your question over in MacBook Discussions
I would suspect at this point that the directory - your filesystem - may be corrupt as a side effect of this behavior, but that there could be a (USB) device or software that is hindering shutting down.
When you reboot, try running FSCK to repair the drive from the command line (single user mode, by booting with the command and s key held down), or booting from the Install DVD, or, from your system backup on external USB/FW drive.
I would start with a SAFE BOOT by holding down the SHIFT key on startup and see if that helps.
Try booting Apple Hardware Test (Disk #1, hold down "d" key on startup) to check the hardware.
Backup. Restore your disk drive to a USB/FW drive - you can use Apple Disk Utility -> Restore or 3rd party software.
I'm sure the other forum will have more. -
Upgraded to 10.4.8-My Powerbook G4 won't shut down or restart
Upgraded this weekend from 10.3.9 to 10.4.8 and now my PowerBook G4 12" won't shut down. Nor will it restart.
It does clear the screen of the menu bar and all items on the desktop, but that is all. Desktop picture remains the same. There is no indication of any activity but it never proceeds farther than that. Shutdown and restart both act the same way.
Solutions?
I can turn off the computer using the power switch when this happens. Then I reboot by pushing the power switch again.
I've also tried repairing permissions which seems not to have changed anything.
It's quite a nuisance. Any ideas on solutions?OK, you may have deeper problems. First, go to System Preferences/Accounts, and make a 'Test" account, with full admin privileges. Switch to that account, by logging out of the manin account (Apple Menu), and see if you still have the same symptom. If you do, and Archive and Install might be the cure.
Note: Save the combo update, to perfrom the upgrade again. -
IMac won't shut down after using Time Machine
Here is the thing: My iMac (late 2009, 24", 8 GB RAM) won't shut down when I use my external HD for Time Machine. After the back up I try to eject the external HD but the icon won't disappear on the screen, it only gets blank and is not clickable anymore. It is still visible in the menu of the Finder but with no ejection sign anymore. Programs that were open before won't close even if I use the forced shut down function. But it seems like they are closed as they don't appear on the list anymore. When I then try to shut down the whole system the screen goes black and the wheel turns for hours! So that I finally have to shut it down manually.
This happens only after using the external HD for the back ups and when I then try to eject it. If I don't eject it everything goes normal. If I don't connect it everything goes normal. Sure, you might say, hey leave it plugged in then. But as it is a 3 TB HD I also use it for my MBP so I have to eject it
Is this a known issue or a bug in the system of Yosemite? With Mavericks everything worked really well - no problems at all. On the MBP (late 2011, i7, 8 GB RAM) it also works well. So I am kind of annoyed the I always have to shut the iMac down manually which can't be that healthy for the system.
Any insights on that issue are highly appreciated - thanks a lot!
BirgitOkay, just realized that the same problem occurs with the MBP after rejecting the external HD
Icon gets blank, cannot be clicked anymore, while shutting down the MBP normally the screen goes black and the wheel is turning forever but nothing else happens. So I have to force it to shut down.
It seems to be a general problem with connecting an external HD once in a while for doing a time machine back up regularly and then eject it. So the question is: who has the same problem or does everybody have their HD permanently connected to their Macs for Back ups? Either by USB or WLAN? It never was a problem wit Mavericks and I don't want to permanently back up my system every hour - once a week is good for me BUT this cannot be adjusted in the time machine settings which would be a very good idea.
Any solution is still highly appreciated !!
Thanks a lot,
Birgit -
Finder Quits/ CPU won't shut down
When i try to shut down the computer it quits the finder app. and says something has timed out and it won't shut down all it does is quit the finder app.
OK. That's not good. Suggests that the problem is with the system. Sometimes this is caused by a bad cache or log file but it's hard to tell. The next thing to try, then, is to use a utility such as Snow Leopard Cache Cleaner or similar utility - CNet Downloads or MacUpdate - to clear out system, user, and font cache files. You should also repair the hard drive just to be sure:
Repair the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Also, open the Console utility in your Utilities folder and see if there are any console messages around the time of your last shutdown/restart that might indicate what failed to quit.
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