My upgrade date was moved back 3 months for no reason?

I checked my upgrade date a few months ago and it was listed as January. Now all of a sudden it has moved to march for no reason. I called customer service and thet put me on hold for 15 minutes before eventually calling me back to tell me I couldn't do anything about it. I have had verizon for years and always thought they were the best company. However I feel cheated that I can no longer upgrade when I was supposed to. The upgrades always ensured that my excitement to get a new phone kept me entering new contracts before the current one ended. However in the last year I have lost my unlimited data, been told by a representative that it would cost me $200 to cancel one of my lines only to find it as $250 on my bill, and now been told I can't upgrade when I was originally told I could. I am EXTREMELY disappointed with Verizon, and since I will not be getting a new phone until my contract ends anyway, there is a good chance this will be the push I need to switch companies the day that contract ends....
Has anyone else encountered a series decline in satisfaction with Verizon recently???

In April of 2013, Verizon announced that the "early upgrade" policy would be discontinued and that the upgrade date would now coincide with the contract date.
That's the "reason".
http://www.verizonwireless.com/news/2013/04/verizon-wireless-upgrade-statement.html

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Does anyone else get charged a fee of $1.98 each month for no reason?

Does anyone else get charged a fee of $1.98 each month for not reason?

A fee from whom and for what?

My laptop died last night and the date and time was set for 1/1/2000. I went to change the date and time and cannot. For some reason when i pull up system preferences it will not load date and time but will load other stuff. Please help.

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Many system actions will misbehave, given an inaccurate date. Resetting the NVRAM and / or SMC will not fix it, and if the system has a preposterous date you may not be able to open System Preferences to correct it. This dilemma may or may not be addressed in a future OS X update.
If you cannot open System Preferences you can reset your system date and time using Terminal.
Please read everything that follows before proceeding. Write them down if necessary because the effects of setting a preposterous system date are unpredictable.
Quit System Preferences, force quit if necessary: OS X: How to quit an unresponsive application using Force Quit
Open Terminal - it is in your Utilities folder and looks like this
You can find Terminal by using the Finder's Go menu and choosing Utilities, then double-click the Terminal icon.
At the prompt, you will be typing a command resembling the following:
sudo date mmddhhnnyyyy
... but you must substitute the actual date and time in the command that corresponds to the date format used for your location. In other words if your custom is to use a date like 8 February 2014 then reverse the mm and dd values.
Substitute numerals in the above command according to the following:
mm = month
dd = date
hh = hour (24 hour format)
nn = minutes past the hour
yyyy = year
Each of those values must be two digits except for the year which can be two or four digits. As an example if the current date and time is February 8, 2014 at 9 PM your command will be the following:
sudo date 020821002014
or
sudo date 0208210014
Either one will work. If you enter nonsensical values the system will attempt to parse the entry correctly.
To recover from your inability to use System Preferences to set the date and time, the value entered does not have to be precise, it just has to be approximate.
Enter that command using the actual time and date for your location and in the appropriate format, then press the Return key. Terminal will ask for your Admin Password - the same one you use when you log in to your Mac. Type it and then press the Return key. What you type will not appear, not even with •••• characters.
To determine if your change was effective just type the date command and press the Return key. Terminal will reply with the date and time. If it appears correct and in the correct format, you should be able to open System Preferences > Date & Time once again. Selecting the "Set time and date automatically" and choosing an appropriate time server will adjust your Mac's system clock to the precise time.

Ellipsis 7 tablet - drops wi-fi and goes to mobile data w/o telling you, and for no reason?

I don't totally hate my Ellipsis 7 tablet. It does have a nice, bright screen, and it does have a fairly fast processor.
This is where the compliments stop.
1.) It's glitchy. As others have stated, icons do seem to disappear.
2.) It seems to "lose communication" with my high-end Sandisk micro-sd card (that has no other problems when used in my smartphone.)
3.) The battery life could be a lot better - you will charge it every day, even with minimal use.
but my biggest problem with this tablet (which I got from my local Verizon store) is it's "sneaky behavior" with mobile data. I am nearly convinced that these devices are designed, intentionally, to use up your mobile data whenever possible, even when solid wi-fi is available.
Have any of you Verizon Ellipsis 7 users, that use these primarily at home with wi-fi available, noticed a rather large increase in the mobile data being used?
This is sort of long, so I appreciate everyone who takes the time to read this...
Here's my scenario; which I can duplicate.
I live in a place with 2 strong wi-fi networks available. The tablet accesses both of them with no problem. Speed tests show 10Mbps download and 0.768 Mbps upload, the speed we pay for.
One night, I get the text messages from Verizon that I'm close to using all my mobile data. (which I appreciate) But I'd been getting so many texts, emails, etc., that day I didn't look to see what the alert was. My bad! So, I'd gone over and approved $10 to upgrade with one more GB of data. I figured it was a fluke; that somehow I had turned off my wi-fi, or it had gone down, or somehow something happened that made the tablet switch over to mobile data.
...but I was watching more closely now...
less than 24 hours later, I'm getting those messages again! I'd used one GB in less than 24 hours??? So I called Verizon, and we went through the normal putting limits on the device, etc., so it couldn't happen again.
So then, I asked him the simple question? When not 1, but 2, strong wi-fi signals are available, why would this device switch over to mobile data, WITHOUT letting you know???
He couldn't answer that. He transferred me to someone else that was "higher" in techincal support. She was a sweet girl, and really wanted to help me, but she never understood my problem. At one point I said to her, "Look, it's simple. These devices always default to wi-fi if available. What would make them disconnect from wi-fi and go to mobile data instead?" Her answer was that she needed to look up if a tablet was supposed to connect to wi-fi first... uh, OK.
At the end of a very frustrating call, she offered to send me a box to ship it back to Verizon in. They would then decide to repair or replace it. I would be without a tablet for a minimum of two weeks. I said Thanks but No Thanks, I would just disable mobile data entirely. The lady I spoke with did not seem pleased with my decision, but what could she do? And we ended the call.
So, I'm still trying to figure out what is making this thing kick over to mobile data (remember I just shut mobile data off entirely before I hung up with Verizon) and I was currently connected to an external bluetooth speaker (which shouldn't have anything to do with anything, I realize), when I started a video on YouTube.
Now, mind you, I was ALREADY showing connected to a strong wi-fi network.
And up comes a dialog popup, asking me to turn the wi-fi back on, even though I would incur additional charges!
BUSTED, VERIZON!
This message doesn't come up when it tries to switch over from wi-fi to mobile data unless you have completely shut off mobile data.
I only mention that I was connected to an external bluetooth speaker because it is the only way (SO FAR) that I have been able to duplicate this "silent switchover" repeatedly.
If I'm on Youtube first, not connected to my bluetooth external speaker, the device will stay on my wi-fi network when I pause the video, connect to the bluetooth speaker, and then restart the video.
If I'm already connected to the external bluetooth speaker, and then open a browser window or youtube video, the device will attempt to change its connection from wi-fi to mobile data. There is no reason for this!
Yes, yes... I realize that being connected to an external bluetooth device should have absolutely nothing to do with whether the tablet should keep its wi-fi connection or switch to mobile data...
except that it does! And there may be other circumstances that I haven't found yet... I don't know, but I'm watching!
At the end of the day, ANY DEVICE THAT IS GOING TO SWITCH FROM A WI-FI NETWORK TO MOBILE DATA, FOR ANY REASON, SHOULD TELL YOU IT'S GOING TO SWITCH, AND LET YOU DECIDE TO ALLOW THAT CHANGE OR NOT, especially when there is NO REASON for the device to switch in the first place. In the same household are my Samsung Galaxy Note 3 and husband's Galaxy S5. They never exhibit this behavior, and yes, we use internet on our phones at home rather frequently.
Watch your mobile data folks...
Oh, and the Verizon lady called back about 30 minutes later... asking me again to agree to send my tablet in. I explained to her that I could now duplicate the problem. I told her that it would be easy enough for them to check and see if all devices are doing it (which I'm guessing they all do! there's not enough memory to download any apps, so I doubt it's that...) I said that with the millions of Ellipsis 7 devices they have, someone in tech support can grab one and try it. Still no luck, and she still wanted me to send it back and be without a tablet for 2 weeks or more. I declined.
Anyway, if you've read this far, I thank you! I would like opinions as to whether you think this should be happening or not, and whether you have had this happen to you or not with this tablet. Thank you for your time!

Hello this is happening to us also (minus the Bluetooth speaker). We can't figure out what is causing the data usage. I turned off mobile data as soon s I activated the device, and got the message that unless I am connected to WiFi.....(that is exactly what I wanted). We watched Netflix for about three hours, then the alerts started. Like you we have many devices connected and never used over 2GB now all of a sudden we have used it in a matter of hours. My husband called Verizon and got the usual doubting Thomas response. I understand that they don't know my device settings. So over the phone we check all the settings and turned off every possible culprit eating up the data and end the call. By now I have purchased another gig for the month! Assured we are NOT using mobile data, we continue on the IE path to bliss. HA! A few hours later I check the mobile data usage on the Verizon website and that darn thing is still using data. After two more phone calls and two VERY uneventful trips to the local store we were told to take out the sim card. This has stopped the data usage, but it defeats the purpose of having the data plan. I could have just stuck with my Surface. Verizon sent us a new sim card. Its been installed and I have set my homepage to Verizon mobile data usage (just kidding) but I am on that site a lot. I am surprised at the number of complaints about this device. When we called the Verizon support acted as though this was the first time they had heard about this. Loved your post, you should write for a living.

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Use iTunes to restore your iOS device to factory settings
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Hi,
I would like to know how I can get my old data from my itunes account and have it placed on a phone my mum gave me.
I restored it and it keeps coming up under my muns name and profile but it is my sim card etc.
How do I change it over to my account?
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Are there any other things on the phone that are coming from her account/settings as opposed to your account ?

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Once I reactivated the plugin the site is now playable using Firefox. :-)
I checked and yes, the plugin is up to date. It is showing the correct version as 4.2.2.12621.
Thank you so much for you reply and for the link for the Mozilla Plugin Check site.

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See this:
https://support.mozilla.com/en-US/kb/Page+Zoom

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HT3702 I contacted my bank and they said there is no problem with my card. They show 4 purchases for $10.52 in the past 24 hours. None of them was stopped, blocked or disallowed for any reason. YOUR STUPID CANDY CRUSH GAME IS STEALING FROM ME!

Candy Crush game stole $10.52 four times in the last 24 hours!!! I demand a $43 credit + 2x more for pain and suffering.
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You are not addressing Apple here.
We are all itunes users just like you.
Candy Crush is not made by Apple at all.

Why is Pple charging me 30 bucks a month for no reason ?

they are charging me money. and i didnt buy anything at all

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

Need upgrade date moved up ( 3 years!!!)

This is a complex issue about my account. I've gone back and forth about this with both Verizon stores and the customer service call center for YEARS with NO resolution. (There are a mere two phone lines and one tablet line.)
In September 2011 I upgraded a Motorola (w755?) flip phone to a Motorola Droid phone. (Logic would've dictated my next upgrade date would be September 2013)
Shortly thereafter my ex-wife experienced a manufacturer defect with her HTC Droid Eris - a widely documented one about the track ball malfunctioning because it was too close to the charge port (resulting in loss of use of the screen). Verizon denied there was a defect and would not offer any assistance in replacing the phone.
As a result, my ex was forced to "commandeer" MY upgrade date for replacement for the failed HTC phone and subsequent phone (by upgrading my line with her new phone and then switching lines on the phone - an allowable maneuver).
Fast forward to June 2014. I'm still stuck with my Motorola Droid from 2011 because Verizon won't allow me to upgrade it. It was still working okay when it dropped from a height of 2' onto vinyl tile and the screen shattered. At that point I was forced to use the $100 replacement independent contractor (forget the name). The replacement was the "next" available model, a refurbished Motorola Droid RAZR from 2012. It has been nothing but trouble since two weeks into ownership. After one month the speaker quit working (can't hear any notifications or incoming calls). It doesnt connect to wifi, apps work when they want, keyboard is miscalibrated, webpages don't load even with clear reception. The shell is also cracking and falling apart randomly and there is a bubble under the screen glass where it has decided to detach from the LCD.
SO... my upgrade date for this worthless Droid RAZR phone is showing 11/26/14. Who, how, and when can I have that moved up to NOW? Hint: I can't use my ex's upgrade date because she already used that for new products via Verizon Edge. SO, I have zero options unless someone from Verizon physically steps in and HELPS me.
Also, what kind of discount price can you get on an iPhone 6/plus when eligible?? I won't accept anything but an Apple product because the quality control on any other brand (except maybe Samsung) is shoddy at best. Atop these facts, if my upgrade date was moved up to NOW, I would technically have the new phone by my upgrade date because of the back-order nature of new products.
So after two years of goofiness and 8 years as a VZW customer, I will not accept answers like "no", or "Verizon Edge" - not in my vocabulary. I deserve better and also a little fairness. I believe after 37 months I'm entitled to a) an upgrade at a discount and b) a NEW product. That is all I'm asking. If this was even worth filing suit I would've easily won. Please and thank you!!

If this was even worth filing suit I would've easily won.
you gave upgrade to ex, you dropped phone, you replaced another phone falling apart after 2 years. In each case you agreed to the terms, I do not see where Verizon went against the terms. You drink the kook-aid (getting subsidized phones), you pay the price. In future, get replacements outside of Verizon so there is no impact on contract date.
Good luck, you just missed the 11/15 early upgrade window that was recently offered.

My upgrade date was moved back 3 months for no reason?

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