N97 SMS & Ovi Suite 2.0

I have the mass memory in use for messages on my N97. After I sync with Ovi Suite 2.0 I find that the phone is now using the phone memory.
Anyone else experiencing this or know of a fix?

OVI Suite 2.0 is still a beta version so some issues are to be expected.
You can discuss problems and report bugs with the beta here:
http://betalabs.nokia.com/forums/nokia-ovi-suite-20

Similar Messages

N97 and Ovi Suite 2.1.087 error 83940004

Hallo,
My N97 doesnt work with Ovi Suite at all.
Previous version and new one have the same error: 839400004 " reconect your device and start synchronization again"
I can;t synchronize contacts, sms, photos. music.
In old PC Suite all is working.
Any idea whats happend?
Windows XP, N97 v.21

Did exactly as you wrote and uninstalled everything (even used cc-clean) but I still can´t sync my photos/videos!!!
A strange thing also occurred with this new ovi version is that it shows every and I mean EVERY picture I have on my laptop at first startup in mode "all"...
Before this version I have to chose the destination folders first and then the phone worked smothly and syncronized only with the folder I have chosen and NOT showing all pics on my PC even in "all" mode..! That is very confusing to me..
I also tried to erase all folders but you cannot unchose the prechosen ones that always is c:/program/pictures..blah,blah something...
Tried with a new folder directly on desktop but no sync anyway....
Contacts, bookmarks, messages syncs smoothly though!
Help! How can I fix this????
Btw my laptop runs on Vista 32 home edition and the latest ovi suite...
Nokia N97

N97 Nokia Ovi Suite 1.for Windows

Was wondering when the Desktop Ovi suite will be available for N97???.
OR
Do i need to click a different phoneand download it??
any ideas would be great
Thankyou
Nokia N97 Unbranded RM-505 [0585162]
Firmware 21.0.045
It's NOT about the Kudos they just make my day, hit the Star if I Helped.
Solved!
Go to Solution.

Thankyou cricfancy for your response, i am aware of the pc suite i only ask as the picture of the phone isnt on the ovi suite page as a supported Phone only upto N96. Looking today i see N97 is there but @ the time i posted it wasnt .
Thanks once again )
Message Edited by matto73 on 12-Oct-2009 09:51 AM
Nokia N97 Unbranded RM-505 [0585162]
Firmware 21.0.045
It's NOT about the Kudos they just make my day, hit the Star if I Helped.

HELP! pc suite/ovi suite won't read sms on my 5800...

Hi all! I have a VERY BIG problem. I own a 5800, I have about 3000 sms on the memory card. I want to move them on my PC, so i can delete from my nokia. PROBLEM IS: neither pcsuite nor ovi suite (even 2.0) can access my sms. both software fail. here's what happens.
pc suite: i run nokia communication centre, then it starts checking messages on my cell. after few seconds, it says there are about 2500 messages, at this point i see the bargoing from 0 to 70% real fast, then when it reaches 100% it says there are only about 50 messages on my phone (basically, it only lists the MMS, totally ignores sms)
ovi suite: the first time i used it, i synced messages with my cell, and it only synced about 2200-2300 of them out of 3000. since then, every time i try to sync messages with it, it says that for some reason it cant' read the data from my phone OR that the usb connection doesn't work (i tried with bluetooth, also, and i get the same error, so its not the connection).
in other words... i can read the sms fine on my 5800, it says there are over 3000, but when i try to access them with a pc software, it doesn't work for some reason.
HERE'S WHAT I THINK MIGHT HAVE HAPPENED. some time ago, using pc suite, i did a restore of a backup. during the restore, i got an error while it was restoring the sms. at that time, i didnt pay too much attention, since i noticed all the sms on my phone were ok, none was missing. but what I THINK happened is that since then the sms structure on my 5800 is screwed... and for some reason, my phone can read them fine, but pc softwares dont.
now my question is: WHAT TO DO? i dont want to lose all my sms... i NEED to copy them on my pc... then i can even format/reset my memory card, but i need to copy them first. any help? anything i could try? please help... thank you!

first of all, thank you for your reply!
no, very few of those 3000 sms are from operator/config messages and such... maybe 10 or 20...
i tried nokia pc photos some weeks ago... and it worked, infact i can still see the sms/photos saved on my pc from that day. if i try it now, tho, i get the same errors i get with pcsuite/ovi suite... sync fails and basically does nothing, doesnt update any new sms (last one appears to be of the end of april, which is the last time i had used nokia photo).
this seems to confirm my fear... for some reason, probably after that messed up restore i did, something in the sms structure on the memory card got messed, and now no software can read them properly, even the cell backup program. but for some reason, my nokia can read them fine, if i simply access the messages.
question now is... does nokia have a tool to fix cases like this? i find it ironic that my cell can see all the sms but none of the nokia programs can actually access them. thank you very much!

Ovi Suite 3.0.0.290 - Music library problems...

Hello,
Just bought a Nokia E5, looks to be a sweet phone so far...
Only, Ovi Suite is just annoying. Very slow on communicating with the phone (USB connection) and some big problems.
Impossible to delete music from the library ! How is that ?? And also the library takes ages to add a new folder.
Also, not seeing the playlist i've made on the phone ? Either on mass storage connection, in the playlist folder of the phone, nothing... But should be on a other threat.
Hope you can solve the library problem because it's quite annoying.
Thanks in advance for any answers.

@satari
Yeah, alright already!
We get that without you plastering this message over EVERY single thread dealing with issues of that truly useless and pathetic piece of software called Ovi-Suite.
Especially since the new version DOES NOT SOLVE ANY OF THE ISSUES AT HAND IN THE THREADS YOU MASS PASTED INTO!
Ovi-Suite 3.x still no longer syncs music, which IMHO is a basic function. Who on earth wants to be forced to manually update the phone playlists and songs whenever songs are added on the PC? That is beyond backwards.
Hello? It's 2011, not 1991.
Ovi Suite 3.x still randomly refuses to add songs to the library on the PC (e.g. it skips several songs from an album folder, yet they play fine when added to the phone manually outside Ovi-Suite), an issue that can only be corrected by deleting the entire library on the PC and recreating it. A "repair library" function is notoriously absent.
I'd like a so called Smartphone to make tasks easier and more comfortable instead of harder.
Newer Nokia handsets may be slightly less bad, but the N97 with Ovi-Suite is still the smartphone/desktop combo from hell.
The fruit phone/ITunes combo is sadly restricted by the greed and desire to control everything of Apple, but at least the products work reliably and consistently for the most part. The same is true for 'Droid devices.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

Ovi suite 3.1.1.90 won't stay logged on to Ovi

Is there any way to fix this? you can check the box "stay logged on" but it has no effectg. every time i sync i have to re-enter my username and password.
Is there any way to fix this? It's beyond annoying
Win 7 Pro 32
I have already uninstalled all things Nokia, nuked all folders that i could find (including in c:/appdata) plus deleted all registry entries that I could find.
(98 days to go until I can finally get rid of the N97 and Ovi disaster, which will have been 730 days too many)
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

@ahxsisu
In exactly 98, now 97 days my contract is up and I can end my ordeal with the N97 and Ovi-Suite.
I am counting the days until i can put these truly unpleasant, tedious two years behind me. Instead of making my life easier (as my trusty old Palm T|X did) The N97 and Ovi-Suite have made things needlessly complicated and tedious.
There were all the bugs in Ovi Suite, removed features (Music sync), buggy features were axed instead of fixed and new bugs introduces (can't add .m4a files to music).
Worse though is the truly pathetic N97 handset, poorly designed and conceived and even more poorly executed.
I wonder which dimwit came up with the 32 GB mass memory / 64mb main memory split? (Of which I can never get more than about 12 mb free, hence I cannot even use QT based apps.
The thing crashes, freezes and wokrs erratically on a more or less regular basis and it's not a faulty unit, all three of my N97s exhibited the same nasty behavior.
I have to take the battery out so frequently (~5 to 10 times a week) to restart this brick (because nothing else works) that the back cover barely stays in place now.
That's why I am counting don the days and I will derive great pleasure in taking a big hammer to the N97 as soon as I get a new handset that most definitely won't be made by Nokia.
The N97 and Ovi Suite have singlehandedly destroyed almost 14 years of brand loyalty that was only overshadowed by my time with the also quite **bleep** 6280 that I eventually got exchanged for a 5800xm that worked ok.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

OVI Suite 2.2.0.245 - using E: drive & sms draggin...

As is a well known problem with the N97, the C:\ drive is far too small & fills up & regularly jams up the phone. So, I have my message settings configured that incoming sms messages are stored in E:\ instead of C:\ to try to preserve room on C:\.
That works fine, but OVI Suite doesn't sync sms that are on the E:\ drive! Using OVI Suite I can see the sms in the lower left of the messaging pane - i.e. sms in the E97 Inbox. However, they never make it to the upper left of the messaging pane - i.e. the copy stored on the PC. I can't believe that I am the only one that would notice this? Am I doing something wrong or is there a deficiency in OVI?
Also dragging manually from the E97 Inbox to the All folder (or any other folder) on the OVI Suite upper left pane doesn't work. It appears to function ok - I can see a green circle with a '+' in the middle but the message doesn't appear there.
I have some messages on my C:\ drive & some on my E:\ drive on the phone & I want them all synchronised on my PC - with these 2 problems above it doesn't seem possible.
Any 3rd party applications that can handle sms archiving better than OVI Suite (which also doesn't appear to allow online archiving of sms?)

Could you please try to upgrade latest ovisuite and check?
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite not syncing N97

Ovi Suite will not sync anything on my N97.
it was working fine then the other day after no changes to phone or computer it says it synced 0 files, i have taken photos and received sms's and they are not being synced, anyone got any help they can offer?

Working or not??? I am also having similar issues..
1. Whats the difference between Ovi Suite Sync option and the PC sync options that you have in programfiles-?Nokia->PC Sync in terms of functionality?
2. Also the PC Sync in program files is synching my calender, contacts but the Ovi Suite Sync option give me a message box in the end stating Calendar not synced and 0 files transfer, etc. i.e. nothing happens? What is the issue with this?
3. How can I Sync online? What needs to be done?
4. Lastly how can I sync my files and folders? what steps needs to be taken?
Any help would be appreciated!!

Connection fails between N97 mini and Ovi Suite

Hi,
I have had many kind of problems connecting my N97 mini with my laptop but have finally hitted the edge in this issue and didn't find an answer existing here.
When I updated my Ovi Suite to the latest version the connection to my N97 mini was cutted off. This was maybe two weeks ago and I haven't been able to connect the phone to the laptop with PC suite connection form ever since (and no further updates available). I can sure connect with the Ovi Music in other connection forms and store the music to my phone but any connections with the Ovi Suite fails. There for I cannot sync my photoes or address book or get the new updates by my computer. What could I do to get the connection back? Install an older version again? Where to get one?
Today I checked the program updates with my phone application and there is software version 12.0.110 available to upload. Well, my phone does offer for other updates to "start to update" but this one gives only option to "update via computer" (sorry I don't know the exact terms for the option written in the quotes since I use my Nokia in Finnish ). How could I get the updates to my phone via computer when I cannot connect with the Ovi Suite anymore??
I really hope anyone have had the same problem (it's really irritating) and still hopefully wait for some answers...
Any help sincerely appreciated!
Solved!
Go to Solution.

Unfortunately there is no easy solution to this one as it is probably de to the installation of the Ovi Suite update on your laptop.
The first thing you could try is to uninstall and reinstall Ovi Suite. You could also try using the PCsuite cleaner which should ensure that the previous installation is properly removed before reinstalling.

How to uninstall Ovi Suite from N97?

For the last 2 months i can not use Ovi Suite from my phone. After the network selection option it stops working and the screen stops loading on OVİ logo and only 1 option in settings which is EXIT.
Is there a way to uninstall OVİ completely from N97 and then reload it?
There is no problem on PC side using OVİ.

Hi.
You really must mean ovi store on phone.
Try to uninstall it with phone application manager, from installed side, Do not
allow phone to get it again from nokia.
Try to locate old school version of nokia pc tool, not this ovi-manager. I haw probs with w7 too
with this. Now nokia shoul say: AT OWN RISK ONLY AS I TOO !!!!
My N97 had same prob, it did get mini n97 ovi store inside and f..,,ed up from it.
I managed by this way to install working ovi store, but it leaves ovi "plastig back icon" somewhere other folder what even wont work (vines about old ver.), not sure where it was now, cause phone is again at service by other problems.... c'est la vie. mmf The very best.

Recover SMS Messages from Ovi Suite

Hi,
My memory card got corrupted and have lost all my SMS messages on my phone, but luckily I had synced my phone with Ovi Suite and I am able to see all my messages.
Is it possible to get move all these messages back to my phone, I am not syncing my phone currently as I fear that during the sync I may loose out all my messages.
Thanking in advance.
Kamal

Hi Farhad,
I am using C7. With new version of nokia ovi suite (3.0.0.284) syncing is possible from device to ovi suite and not vice-versa.
with your advice I cld able to drag down the msgs. But in ovi suite, device shows sms under the respective heads say Inbox, Sent items etc. which is not the case with msgs stored in ovi suite. It shows clubs all the msgs.
I ve lot of sms, If I drag msg one by one it will take lot of time.
Is there any option by which I can drag down msg in one go for Inbox and then for sent msgs……… Pls advice asap. rgds

OVI suite 3, where are sms stored on pc?

As usal Nokia software is incomplete.
Sorry people but, where can i find my sms stored on pc memory?
i need to migrate my old Nokia Ovi Photos in the new oVI suite 3, but i can't find the right folder

/t5/Nokia-Ovi-Suite/Where-does-Ovi-suite-store-SMS-messages/td-p/665245
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

N97 sync with new OVI suite

I had my N97 mini and my laptop syncing fine. I have installed the latest OVI suite and now I cannot get the phone into PC suite mode. The OVI suite seems to think it is connected OK but when I click the icon I get a message to change the phone to PC suite mode. The laptop does not see any of the phonrs drives. If I switch the phone to mass storage mode, the laptop sees the drives on the phone.
I have tried re-installing the OVI suite but the result is the same.
It seems to be the phone rather than the OVI suite as the computer does not see the pnone in PC suite mode.
Any ideas?

Hi pbhadley
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

N97 mini not synching with Nokia Ovi Suite 2.2.1.2...

I've had my N97 mini for a few days and I was so hoping that it would be a better experience than the Sony Ericsson I had. Seems not.
Running Win7 32-bit, NOS 2.2.1.23, all software updated on PC and phone, but I just cannot get the phone to sync with the PC. When I connect the phone to the PC with the USB, it does its recognition, and all the Sync button light up and become live. But clicking them does nada.
The strange thing is that it has worked, when I first installed it on the PC.
Also, PC Suite does not start up when I connect the phone to my PC even though I've told PC Suite to start up when the phone is connected. What's going on?
And one last rant... why on earth is there no timed auto-sync facility on PC Suite?? Everytime I want to sync, I have to press buttons. Even my dumb Sony Ericsson software could do that!
Cheers,
Mart

Could you please follow this?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite 2.0 + N97 with latest firmware.... Devic...

Just got phone, installed software cd, when prompted to update software from internet i did and then once it was all installed connected phone no problem, did a firmware update like it asked and now the Ovi Suite no longer recognises the phone, but the Ovi Player and my computer recognise it perfectly fine.
Using Windows XP Pro
Nokia n97 32gb
Nokia Ovi Suite 2.0.1.35
PC Connectivity Solution 9.39.0.0
Connectivity Cable Driver 7.1.20.0
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.197
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
And the firmware is
Solved!
Go to Solution.

Hi virusviper,
My suggestion to you would be, In control panel, Add or remove programs, select Nokia OVI Suite and then Change/Remove option, you will be get Repair and Uninstall. I would suggest you to repair Nokia OVI Suite and check, if it has resolved your issue, if not, Uninstall Nokia OVI Suite, PC COnnectivity Solution, Nokia Connectivity cable driver, Nokia flashing connectivity cable driver(if any got installed on your PC), Run reliable PC Cleaner, install Nokia OVI Suite from www.nokia.com/ovisuite, Reboot your pc and check

N97 SMS & Ovi Suite 2.0

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