Need to RMA my 7900gt

So I've been putting up with on and off artifacting on my MSI 7900gt for around 6-8 months now, however the card has basically become unusable, with colored and misspelled text on boot screen, huge colored shapes, flashing and colored specs on the desktop and huge amounts of random extrusions in games.
I've decided to RMA my card, after using my onboard video (6100) which functions fine, and after trying the 7900gt in another computer and instantly getting the same results. I left my computer off for over 24 hours and on boot up I received the same issues. I've been researching the card for quite a while now and have come up with countless sightings of basically the same issues I have. I want to RMA my card, however when I go to the Australian (my location) RMA section, http://rma.msi.com.tw/rma/login.aspx , it ask me for a "Login ID" and password. I did a search on the forums, tried my forum user name and nothing.
So whats up? Did I miss a really straight forward instruction? Should I try going through customer support? Also how does the RMA process occur, do I simply mail the card in its box to MSI with the issued RMA number? I'm quite disappointed with the way in which the card has degraded (not to the error of MSI, but nVidia) and really would like to get the card replaced in the quickest amount of time possible.
Thanks for anyone who can be bothered to help and again, I'm sorry if I missed some straight foward instructions but I'm fed up with trying every possible solution to fix my card and the last thing I feel like is being stumped by my last remaining option to RMA my card.

Have a look here:
http://global.msi.com.tw/index.php?func=html&name=aboutus
http://www.msicomputer.com.au/html/RMA/RMANo.htm
http://www.msicomputer.com.au/html/contact/service.htm

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Hey folks. Hi Svet.
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Thread here: https://forum-en.msi.com/index.php?topic=149374.msg1109239#msg1109239
They sent me someone elses' repaired card, or a new card, but it hasn't lasted even 5 months of near zero use! I put in the replacement, and it seemed to work fine; ran all benchmarks and tests when I first installed it. And never gave it another thought.
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System
Mob: MSI P67A-GD65 (B3) BIOS 1.F0
CPU: 2600 Non-K (no overclocking)
Vid: MSI N560GTX Ti Twin Frozr II/OC BIOS 70.24.11.00.00, add. power from separate 18A rails.
RAM: 4x 4G CORSAIR Vengeance PC3-12800 (XMP 1600), 8-8-8-24
PSU: Sparkle SCC-850AF +3.3~24A /+5V~30A /+12V: 16A/16A/18A/18A/18A ~86A total
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Data: 5x Hitachi 2TB array on LSI MegaRAID SAS MR9240-8i
Optical: 2x BD-RE DL (Sony Optiarc 5730S & LiteOn iHBS212)
UPS:
Tripp-Lite Smart Pro 2.6KVA
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Thanks, I've fixed it up.
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Need to RMA Micro, but h

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You just need to contact Customer Support, and they'll be able to assist you:
Americas Customer Support
European Customer Support
Asia Customer Support
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GTX 470 Twin Frozr II fan bearing failing, need to RMA but don't have receipt

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support.msi.com
or similar to start an MSI RMA
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KILLER E2200 Gigabit issue. Do i need to RMA?

So i have just bought a new motherboard and processor (see specs below) and am getting a constant problem. These 2 items were brand new and my had no issue with my old motherboard.
The issue:
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Any information i thought you may need i have provided in images below. These are just to give you an idea of whats happening. If you need anything else please just ask
Computer Specifications:
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CPU - i5 4670k @ 4.3ghz
Motherboard - Msi z87 G43 GAMING
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Graphics Card - Msi r9 280x

I am faced with the exact same problem, my Killer e2200 chip has the latest driver from qualcomm.com (e2200 version 1.1.38.1281 x64 bit), running Windows 8.1 Pro x64 bit.
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Here are the ''Networks'' side panel and the ''Killer Network Manager'' with all 4 panels, most of stuff posted by cookeymiceter is identical so will not upload rest of screens to save space:

I have constant K8N Neo2 problems advice needed. (long) Update

I need some advice on what my problem might be and if I need to RMA the motherboard or power supply.
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I tested the memory with Memtest-86 again 2 passes no errors. Just in case I then moved one of the memory DIMMs to memory slot 3 out of dual channel mode and to a slower speed and ran Memtest-86 for about 20 hours with 21 passes with no memory errors, so I think memory can be ruled out as the problem.
Next I installed my applications I got one screen freeze that I had to reset. I reinstalled the other 200GB and 120GB hard drives. After I got all my applications install and Ghosted the boot partition. I have had one more one screen freeze that I had to reset.
I have a problem I simply cannot figure out. The memory is obliviously fine. While I have seen CPU temperatures spikes as high as 57C the CPU temps as reported by Core Center averages in the high 30Cs or low 40Cs and most of crashes/lock-ups don’t seem to occur during high CPU load/temp. The power supply might be a little light for the system but many of the crashes have occurred with only one hard drive in the system. The fact after one for the lock-ups the system would not boot for awhile and then magically just booted gives me concern there might be a motherboard problem.
Any solution ideas would be appreciated. Should I RMA the power supply, the motherboard, or both.
Full system specs:
Processor: AMD Athlon 64 3500+, Socket 939, 0.13 Micron, with retail heatsink and fan.
Motherboard: MSI K8N Neo2 Platinum BIOS v1.3
Memory: Corsair VS1GBKIT400 1GB (2 x 512MB DIMMs) Kit DDR400 PC3200 CAS2.5 Value Select Memory - one 512MB DIMM in memory slot 1 and one 512MB DIMM in memory slot 3 running at DDR333 speed.
Video Card: Chaintech GeForce4 Ti 4600
Drives:
Maxtor 6Y120L0 120GB hard drive as master on IDE channel 1. 3 partitions C (boot partition), D, & E.
Seagate ST3200822A 200GB hard drive as slave on IDE channel 1. Single partition.
Maxtor 6Y120L0 120GB hard drive as master on IDE channel 2. Single partition.
Sony DRU-500AX DVD-RW as slave on IDE channel 2.
SATA disabled in BIOS.
No PCI cards.
Case: Antec SX 835
4 80mm case fans (2 fans in front blowing in, 2 fans in rear of case blowing out).
Power Supply: Thermaltake W0008RUC Silent PurePower 420W w/Active PFC
Power Supply Specifications:
Maximum Power: 420W
PFC: Acitve
Power Good Signal: 100-500ms
Hold-up Time: > 16ms at Full Load
Efficiency: > 65%
Over Voltage Protection: +5V trip pointInput Voltage: 100 VAC / 240 VAC
Input Frequency Range: 47-63 Hz
Input Current: 8.0A
Output: +3.3V@30A;+5V@40A;[email protected];+12V@18A;[email protected];+5VSB@2A

Quote
I then installed Rome Total War and played for about 2 hours and had one black screen crash
Great isn't it (although not without the occasional crash)
Would you say it's better but not there yet ? or the same ?
I thought the same as Ibn Quote
Your PS unit is a little weak for that much hardware, but I doubt thats your problem as well
re your PSU, given youv'e got a less hungry Graphic Card, thought it was at worse marginal, have seen worse.
To investigate further it may be worth diconnecting one of your HD, maybe the 200gb for a time.
It's a small thing but it may be slightly better to have both your maxtors together on IDE channel 1, given their identical.
good luck - keeo us posted

Need help with 'post link to facebook' button in php

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Quote from: tigers71 on 14-December-14, 00:47:36
If anyone can link the customerchecklist.doc on the MSI website I would greatly appreciate it. I need to RMA my laptop, and while I printed out the RMA form, I didn't print out the customer checklist document that goes with it.
And as the original email was in my spam folder, I must have deleted it, so I don't have the link to the page the checklist is on. I had an old link to the checklist from when I had to RMA my laptop last year, but that is no longer valid. So if anyone has had a recent RMA of their laptop, if you can post the link, or send it to me in PM, many thanks.
if you bought laptop from local store then you can just go to local store and RMA it there they will then pack it in and send it away to a MSI service in your country or maybe nearby country that can do repairs.

Please help - broken 5900FX - RMA required

Can you please help me - I need to rma my 5900fx td as it no longer works properly. I get vertical lines every other time or chequered patterns all over the screen. Can you advise. I've had the card for a couple of months. I've got the box and all the contents although I appear to have mislaid the original receipt.
To add, it's been 'iffy' from the first day, although I put this down to cooling. So I gave it extra cooling via a papst fan mounted on a zalman bracket and this helped temporarily. Although now, it boots every other time and I get a few minutes use before the picture dies completely or I get artifacts or corruption.
Thanks

Hi, sad to hear about your FX5900 dying out on you.
Where did you pruchase it? Was it online.?
Try to work with reputable merchants when sending stuff back is not a problem.
Also online merchants sometimes need no RMA just send it back.
Try to make the card look stock without any evidence of tampering.
Call the contact me number in the support area.

Need help with XtremeGamer and

Can someone from support or other knowledgable peeps help me identify what exactly is going on with my soundcard, as well as answering my question about sound quality, ?or direct my post to the relevant thread, Im sorry for the long post I will try to keep it as small as possible with the relevant information:?SB0730: Sound Blaster X-Fi XtremeGamerXP SP2: Basic/Fresh install with latest updates(no other software)Sennheiser PC6: Headset + MicLogitech: 2. Speakers
?)?[color="#0033ff">Is the 'sound?quality' the same for the '0-pin front panel connection' as the backplate connection, basically?is their any disadvantage to?plugging my headset + mic into the front panel of my PC, as opposed to plugging it into the backplate of the card. [color="#0033ff">?[color="#0033ff">[color="#000000"]2) [color="#3366ff">Here is a description of my card problem in order of occurence, is this?a driver issue?(I hear that there are new beta drivers being released?)?or do I need to RMA:?a) Installed drivers from disk, mic didnt work?and had to re-install Windows in the endb) Downloaded and installed SBXF_PCDRV_LB_2_09_0007.exec) Mic?didnt work so re-installed Windows and this time used Microsoft drivers, which seemed more stabled) The mic?worked fine with MS drivers, with headset connected to backplate and speakers connected to seperate Karajan audio module/card, even though sometimes the mic mute coudnt be unticked it still worked somehow after lots of messing with sound settings in Windows control panel?...then?e) While attempting to attach my speakers to the XtremGamer, I disabled the Karajan Module in the BIOS, attached XtremeGamer front panel connectors?and re-installed windows.f)?Connected the speakers and?installed SBXF_PCDRV_LB_2_09_0007.exeg) Mic problems, no mic sound, cant untick mute as before, cant turn down mic volume or if you can turn it down, the mic spookily turns itself back up right before your eyes, all my usual tweeking of Windows sound control panel to no avail, the hardware test will detect the mic once in 5 tries, with terrible sound quality and then eventually cuts out. doesnt make any differnec having the mic/speakers in the front/back panel

DOUBLE POSTING!!!
thanks again to flounder and swapnaja for your help!
here's the code i ended up using, it's a bit sloppy, but it works!
public static int magicNumber(String userName, int yearOfBirth ) throws Exception
int      firstNumber,
                    secondNumber,
     thirdNumber,
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     ten,
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firstNumber = yearOfBirth/1000;
hundred = yearOfBirth%1000;
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ten = hundred%100;
thirdNumber = ten/10;
fourthNumber = ten%10;
magicNumber = firstNumber + secondNumber + thirdNumber + fourthNumber;
hitEnter();
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RMA process sucks

I have had nothing but problems with my msi board and so I finally decide to call them about doing a RMA.
I say "I would like to do an express RMA"
They say "What is that?"
I say "Where I put a deposit on a credit card and you cross ship a board"
They say "We don't do that"
I say "Really? What is your turn around time?"
They say "10-14 days"
I say "2 weeks eh"
They say "10-14 business days...."
1. Does anyone know how to get a cross shipment or expedite the process?
2. Anyone know what the current board rev is for the 7025 (Neo 2 Platinum)?
The problems that I have are:
1. Logitech MX1000 keeps freezing
2. Won't detect Sidewinder joystick when a USB keyboard is plugged in
3. Can't use a PS2 mouse or keyboard
4. Floppy disk controller doesn't appear to work
Think it should be rma'd?

Quote
Originally posted by Hamish
I have had nothing but problems with my msi board and so I finally decide to call them about doing a RMA.
I say "I would like to do an express RMA"
They say "What is that?"
I say "Where I put a deposit on a credit card and you cross ship a board"
They say "We don't do that"
I say "Really? What is your turn around time?"
They say "10-14 days"
I say "2 weeks eh"
They say "10-14 business days...."
1. Does anyone know how to get a cross shipment or expedite the process?
2. Anyone know what the current board rev is for the 7025 (Neo 2 Platinum)?
As far as getting them to cross-ship a replacement, I didn't have any problems when I sent mine in. Called them, said I needed to RMA my board and wanted to have the replacement crosshipped, they said sure thing. They didn't even charge my card, just put a reserve on it. The only thing that annoyed me was that they weren't set up to take a cross-ship RMA through their online tool, so I actually had to call them to get it taken care of. Sounds like either I just got lucky getting someone on the phone when I called mine in, or that you just got unlucky.
Haven't had a bit of trouble with the replacement board.
Oh, and as far as the board Rev goes, it is at Rev 1.

RMA request

Hello, (Having difficulties getting through to the help line) Need help to replace the unit. I purchase a WRT350N on 10/11. Installed on 10/14, worked OK until last night 10/16. There was a bit of burning oder from the unit. Now - the wired LAN between PC and router is OK, but the wireless and WAN both no longer work. The only way for me to connect to Internet is to hook up my PC to cable modem directly. I think that I will need an RMA number, and info on how I can return the unit for replacement. Thanks,

You have just bought it a week ago. Bring it back to the shop.

K7N2Delta ILSR--No8XAGP----RMA???

Ok I read throught the FX5900 Ultra thread with over 390 replies, and found a solution for my lockups. I go into the bios and turn AGP8x to disable and my aperature to 64.
So this means I need to RMA the board right? Cause no more lockups with it off and board is supposed to be able to run at 8x?
Should I get another MSI Delta ILSR from my online retailer or an entirely different mother board that doesn't have a sh!tty history like this one?
Any suggestions?
Let me list everything that is drawing power from my 420 watt Enlight Dual Fan power supply
AMD XP 2800 Barton 2.08ghz not overclocked
K7N2DeltILSR (7.4 bios installed)
Kingston HyperX PC2700 (set to 2-2-2-5 and 2.6v in bios)
Leadtek A350 5900 Ultra My Vivo on 44.03's
Seagate 20gig 2mbcache 7200rpm
Pioneer 16x slot DVD
TDK 12x10x32 VeloCD
Floppy
120mm case fan
2x 80mm rail fans in server
1 60mm 7000rpm CPU fan on heatsink
all under good ol WinME
-------------------------------

Oh one other thing
My 5900ultra needed coolbits to bring out the 3d setting
and those badboys chew up volts like no tommorrow
On my card on the other side of the additional power plug are four lugs. I kept getting a will lower clock settins message due to not enuf volts so I took a volt meter and discovered that the message was right. Turns out I had all my fans on one rail and the card, I didn't realize that the processor fan drew down so many amps so I redistributed the power and checked and now all is well. the other thing is do you have the extra power connected to the board?

MSI K7N2G-L issues, need help!

Ok I am going to skip right to the chase. My hardware is found in my sig. PSU, Ram, etc is all fine, and above required specs, and that isnt an issue. The issue is the board itself. Got a replacement MSI K7N2G-L for one that die prematurely. Got it saturday in the mail, and popped a 800mhz duron in, and ran it at 133mhz fsb. It ran perfectly fine. got the replacement xp 2000+ today, popped it in, no go at 133mhz. Its unstable...tested proc in server, server ran fine, tested server proc (same kind of amd, same speed), no go in here. Seems that at 133mhz as a fsb, the system is unstable to the max. I can get to the windows login, and it freezes. Kind of have it running at 130mhz fsb, but right now its not liking that again. Temperatures also seem way too high, even though i used the same heatskink and 7k rpm fan as before. I even have a nice layer of artic silver 2 going as before. So, im wondering, why is this happening? Whats with the board? I got a lemon again didnt it. I even played with the one green jumper that sets the fsb settings since I saw a post before that that helped. Ok, maybe it was a coincidence that it worked for a short while, back to its old tricks though. I emailed the vendor about it, but I really cant have a machine that doesnt work, and I can get it at 100mhz fsb, but thats just not right. I poured way too much money into my system, and I expect it to work.
any suggestions with this board? If i get one more dud I need to get another brand or something.

Ok a little update. 1630MHz Is what I got it running at right now, 130mhz fsb. I fiddled with everything I could think of, and well this is as stable as its getting . I think I need to RMA the board yet again. What do you guys think?
Temps on the cpu are running at about 111 F. The northbridge chipset is like at 90degrees most of the time. Seems hot to the touch (it has a msi labeled heatsink on it ). Unfortunatley I dont have a heatsink/fan for the bridge, and at this point wont plunk $$ down on one till I get a replacement mobo I think. I flashed the bio's from 3.6 on up to the current 3.9 and I dont believe i saw any difference. It would almost seem like the temps are the true culprit, because once in a while I can get things going at 133mhz for the fsb but when I do somthing like play ut2k4 demo, it just freezes. Dunno what else to say.
Comments please?

NEED HELP WITH THIS BOARD

I see posts for my problem, but I don't know how to access the answers. I really hate being stupid like this, but I have 2 Zen V Plus players and they both have problems. My pride comes after my wallet, so if someone can explain how I find the answers to the posts, I'd really apprecaite it.

Well it seems that there are more people having the same problem.
KokChoy-CL suggests contacting Creative to ask about the problem, you can fill out this form and you will get a reply by email in a few days:
http://support.creative.com/contact/emailform.aspx
In the other case, coachop94 suggests the same, RMA is the procedure for sending it in. But you first need an RMA number, and for that you also have to contact them by filling out the form I linked above.
If the problem just appeared by itself, and you are still under warranty, then there is a good change you can get it replaced.
So fill out the form, and let's hope for the best

Nv4_disp & nv4_mini.sys

Never had a problem with my vid card, (if that IS the problem), until I loaded Medal of Honor:Airborne. Can play for a few minutes, then the screen turns different colors and has a bunch of flashing dashes on the screen. System will eventually shutdown and upon restart is where I got the errors listed in "subject".
After the first error, I updated the vid drivers for my MSI 7900GT. Still having the same issues. Lowered screen resolution to 1024x768 and was able to play a little longer, but the end result was the same.
System specs: AMD 64 Dual core 4200, MSI 7900GT, SB Audigy2, 2 gigs Corsair RAM and a 650W PS.
Any help would be appreciated. The card will be 1 yr. old on the 22nd, so if I need to RMA it let me know.
I have looked up the nv4_disp error on the net and found that it's a common problem w/ nVidia as far back as the 5000 series up to the new 8000 series. Yet I haven't found a clear answer as to how to resolve issue.
Thanks, H-

Quote from: H- on 13-September-07, 05:58:31
BOSS,
Fan is working on VGA. No problems w/ other games... CoD2, DoD:Source. Running XP Home w/ SP2. I've d/l the lastest VGA drivers... last week I think. I'm using an Asus A8N32 SLI Deluxe. I don't oc anything, wouldn't know how if I wanted to.
FRANKEN,
How would I check the amps for the 12V?
Thanks,
H-
Seems to be specified game problem then, since other games working fine.
You can stay up to date with VGA drivers, and up to date with game patches about that game and hope that problem will be resolved.
You can have a ask the support of this game about the problem.

Need to RMA my 7900gt

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