NETWEAVER PORTAL ISSUE

Dear All,
We have installed the new EHP4 with bi very recently.I have created a query and tried to execute it but the portal is showing an error.
Are there any pre-requistes to be done before launching a portal first time?
Can any one provide the details please.
Regards,
Santhosh.

Hello All,
This is the error i am getting while trying to execute a query in the portal
To avoid this exception see the steps below. To help SAP better investigate this issue, you will need to provide the diagnostic information from these steps.
1. Most likely, the issue you are experiencing has already been corrected. Please make sure that the most recent patch level is deployed on your system according to notes 1033246 and 1011241. Starting with SAP NetWeaver 7.0 Support Package Stack 16 patch level 30, BI Java is delivered according to the synchronized delivery process described in the note 1164789.
2. Please ensure that NetWeaver Business Intelligence Diagnostics & Support Desktop Tool  does not report any issues on your server according to note 937697. You can start it by clicking here (administrator permissions are required).
3. When opening any customer message on this issue, please attach:
Support Desktop Tool support info ZIP  file according to note 937697,
Required information for reproduction  according to note 948490.
Have any one faced the problem like this before?what is the solution?
Regards,
Santhosh

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