Network shared printers stop working; default printer changes

Hello,
Have an odd printing issue that seems to be ongoing and am trying to come up with a good solution or fix for it.
We have an environment that has a Windows 2012R2 Print Server, that is sharing various printers which are also set to List in Directory.  Some of the printers are HP and are using the HP Universal driver which shows as "True" for Packaged in
the print management window, and some of the printers are Canon which are using device specific drivers and show as "False" for Packaged.  My understanding is that the packaged attribute simply indicates that Point and Print can then download
the driver and install/use it without any security prompts whereas if it is not Packaged, then the driver must be installed on the local server/workstation by an Administrator.  We have Group Policy defined such that all Point and Print restrictions are
Disabled.
We then have multiple Remote Desktop Session Hosts based on Server 2008R2 (x64).  Users connect to these hosts via thin clients (Wyse) and there is a domain login script using KiXtart that creates printer connections to the shared printers using an address
of \\printserver\printername.  We also set the default printer via the login script each time depending on user's group membership.
Each part of this setup is on it's own routed VLAN subnet, so the Print Server is on 192.168.0.x/24, RDSHs are on 192.168.1.x/24 and the printers themselves are on 192.168.2.x/24.  There is no firewall or other restrictions between the subnets, all traffic
is allowed to flow.
The issue we are having is two parts, the first is the larger issue, but both are a pain:
1) Randomly (no discernible pattern/reason/timeframe), some Canon printers will stop appearing in Print dialog boxes from applications when a user tries to print.  It only seems to happen on the Canon printers.  The printer will still show in Control
Panel -> Devices and Printers, but when you right click it and try to go to Printer Properties or view any of the printer settings, you'll get an error saying the printer is not accessible/valid.  I have also tried a WMI query for "select * from
win32_printer" and the printer will not be returned.  To temporarily fix it, we right click the printer, and choose to remove it and then go through the wizard to re-add the same printer from the directory again.  That will correct it and the
user can print again, view all properties, etc.  This doesn't happen to every user but happens sporadically and once it happens to a user it seems to pop up once every week or two.
Now, we have made a change and installed the Canon printers in question locally on the Remote Desktop Session Hosts themselves using TCP/IP ports so that each user logging into the session host will see all of the printers.  This also seems to have resolved
this issue.  So it leads me to think there is some sort of timeout or connection getting dropped, but for no real apparent reason.  This is all on a virtualized platform and so the Print Server and Session Hosts have very reliable LAN connections
amongst themselves.  And further, we never see the issue with the HP printers, they seem to maintain their stability at all times.
2) The other issue we are seeing is that from time to time the default printer setting changes or vanishes altogether.  It doesn't happen to every user but once it does happen it happens regularly (multiple times a day).  This happens even when using
the locally mapped TCP/IP printer or when using the network print server.  From what I have read and found, this generally seems to be a known issue regarding redirected client printers and some GP settings related thereto.  But we aren't redirecting
any local client printers, everything is network based/shared.
In digging into these two issues I have run across the following error we get regularly in the PrintService Event Viewer log:
The print spooler failed to import the printer driver that was downloaded from \\printserver\print$\x64\PCC\ntprint.inf_amd64_59246c3ac1bd3f2a.cab into the driver store for driver Microsoft enhanced Point and Print compatibility driver. Error code= 800f024b.
This can occur if there is a problem with the driver or the digital signature of the driver.
And digging further into that seems to be that their was an error validating one of the DLL files as seen at the following thread:  http://social.technet.microsoft.com/Forums/windowsserver/en-US/9fe186e4-52f7-4552-a223-b2320cfc9ed5/driver-install-semi-fails-with-800f024b?forum=winserverprint
We get the exact same error that is shown there UNISRV.DLL being flagged as invalid, and have applied the hotfix indicated in KB2701894.
I am not sure the above error is realted to the issues at hand, but figured it is a good starting point to eliminate it as a potential cause of the issue.
Any input or suggestions on what to do to diagnose or further resolve this would be greatly appreciated!

Alan, I'm getting this error 600 in my company. Is there any fix for this problem?
After installing KB2919355 on Windows 2012 R2, when I try to map a shared printer I receive the following error message: A policy is in effect on your computer which prevents you from connecting to this print queue. Please contact your system administrator.
If I uninstall the patch the shared printer maps correctly.
I also notice that if I copy the driver \\server\print$\x64\PCC\ntprint.inf_amd64_a7ac65d1b7714fb1.cab
from a Windows 2012 R2 before applying KB2919355 to the server that has the patch applyed (and rename it), I can map the printer.
Does anyone know if there is a fix for that?

Similar Messages

  • All printers stopped working

    Hello,
    Within the last week, ALL of my printers stopped working with my Blackbook.
    Previously, I printed wired and wirelessly (airport express) to my HP C3180 at home as well as two Dell laser printers at work. Now all of a sudden, I can't print anything.
    I know the HP and my Mac still communicate because I can print a test page and scan. But if I try to print, the print utility says: "Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on."
    I used the HP Uninstaller and then reinstalled the latest software and drivers. Still nothing.
    One Dell at work gives an error 99. The other color Dell just says Stopped in status and I can't get it to resume no matter what I do. Both print fine from other computers, both Mac and PC. I deleted them from my preferences and added them again, still nothing.
    The only thing that has changed recently is my wireless router. I moved my Airport Express to my stereo for Airtunes and am now using a Belkin wireless router. I can't imagine this is what made ALL of my printers stop working with my Mac.
    What should I do? Any ideas or recommendations would be greatly appreciated.
    Hope all is well.
    Ciao,
    Rodrigo

    Figured it out. Unplugged base station and printer. that apparently rest everything and it's working fine now.

  • Update to 10.6.8 and HP F2100 and D2400 Printers stopped working. Restored 10.6.7 and printers from Install CD's but not working,  Same with scanner

    Help....
    Updated to 10.6.8 and HP F2100 and D2400 Printers stopped working.
    Restored 10.6.7 and printers from Install CD's but not working.
    Same with F2100 scanner
    Am I glad I kept Windows desktop as without it I would be scre**ed now
    What is going on with this latest update as its like a return to Windows with things crashing or hanging up every few minutes????
    On a MacBook Air that has not been updated everything still works so what has 10.6.8 done and why won't the restore to 10.6.7 work?
    Steve

    None of those things you mentioned were what I suggested.
    I'm guessing the "ctrl click in printer preferences" means you Reset the Printing System?
    If so, that is what I would have suggested if deleting it by selecting the ( - ) button and then adding it with the ( + ) button.
    But, if HP has a fix, it likely needs to update its drivers.

  • My internet sharing just stopped working

    My internet sharing just stopped working mysteriously. I repaired permissions, I restarted my machine. I also renamed my Internet Sharing network. Any ideas?

    OK somehow after a couple restarts it fixed itself. ANy idea on why it did that?
    Thanx for any help

  • Hp network communicator has stopped working message

    hp network communicator has stopped working message appears all the time how do i get rid of it

    Thank you SimonO,
    This path,  Control Panel > Review your Computer's Status > Maintenance > View Reliability History, helped me understand better. What I can not see in the screen shot is what the error message says.
    Can you type out the information related to the HP printer errors. If they are not all the same maybe you could tell me a few of them.
    I am curious as to what it says under Source, Summary, and Action.
    I appreciate the screen shot but can not make out what it says. Do you get error messages any where else on the computer or the printer. Do you have any issues when using the printer?
    Have you tried clicking on Check for solutions to all problems at the bottom of the reliability history? If so what happens, if not can you please try and let me know what happens?
    Thanks, looking forward to hearing from you again.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Why is the Time Machine icon in menu bar not spinning when backing up? It stop working when I changed to Maverick.

    Why is the Time Machine icon in menu bar not spinning when backing up? It stop working when I changed to Maverick.

    my imac came with lion and don't think it ever span with lion and mtn lion and now maverick not sure if it's a setting

  • My network extender has stopped working...

    My network extender has stopped working. The SYS light is a fast blinking red, and the GPS light is a solid red. I have unplugged both the unit and internet router multiple times to try to reset them. I did recently switch the account over from my wife's name to mine to receive a larger corporate discount. Not sure if that would have any effect or not.

    No I haven't. I'm not quite sure how to do that. When I click on the plus sign next to the search bar on the My Verizon page, then click Manage Network Extender, it just takes me to the sales page of the extender.
    Jody Suwalkowski, M.A., CES
    Exercise Physiologist
    Cardiovascular Clinical Associates

  • All printers stopped working on network

    Have had a home network set up for some time. All of a sudden, both printers stopped printing. Printers are HP color laserjet 2550 and OfficeJet 6110. Hooked up on an airport extreme/airport express network. The rest of the network functions appear to be OK. When a print job is entered, it never completes. Tried removing and reentering printers in setup utility and permission repair. Still no go.

    Figured it out. Unplugged base station and printer. that apparently rest everything and it's working fine now.

  • Yosemite - Canon printers stopped working 'filter failed'

    This is a curious tale. I have a MBP Retina Late 2013 and connect to a Windows network. I have two Canon Image Runner printers on the network. To install them, I downloaded the drivers, then in ADD PRINTER, chose 'Windows' and chose the printers from the list presented. All good so far.
    The printers have worked fine for 8 months.
    Two weeks ago all MS Office programs started crashing whenever I tried printing from them. I've had issues with Office on a Mac before so, because I was very busy, I put dealing with this issue into the 'eventually' basket.
    Last week Adobe Reader crashed when printing a pdf. Illustrator and InDesign printed fine, however, for a couple more days, but then they too failed to print (but the programs didn't crash). When I looked at the print queue I had the message 'Printing Stopped - 'filter failed'. This happened every time, whether I printed from any program (Word, Pages, InDesign, Illustrator, Reader, Acrobat Pro) or to either Canon printer. A search online threw up all sorts of reasons, mostly having to do with upgrading to Yosemite and the drivers being Sandboxed. But I had been printing successfully for months on Yosemite, and there had been no recent updates to the OS.
    After contacting the firm's IT support (Windows, with few clues about Mac), they suggested uninstalling the printers and reinstalling them. Which is where things got really curious. I deleted all the printers, rebooted, and went to ADD PRINTER, but where the network had earlier given me a list of available printers, there was nothing. Also curious, I suddenly had an Oki laser printer installed (Bonjour). To satisfy my curiosity I printed something to the Oki printer, and it went through. I then searched through the building for an Oki printer, found it out in despatch, and sure enough there was my print job.
    I tried to delete the Oki printer, but whenever I reboot it comes back!
    At home I have several printers (all deleted when I purged the printers at IT Support's request) and I reinstalled them successfully. A Fuji-Xerox and 2 Brothers all print fine.
    The problem, therefore, has to lie with either Canon printers specifically, the Windows network or ghosts. Nobody else uses my MBP and the IT Support denied any recent upgrade to the server or software.
    I really, really, really would like to be able to print at work, and the guy out at despatch is getting annoyed whenever I send something his way. Has anyone had a similar issue, or does anyone know what the heck is going on?

    Is it necessary for you to print via the Windows share? If not, then I would suggest you look at printing directly to the imageRUNNERs. To do so you will need to determine their IPv4 addresses, as the imageRUNNER series does not currently support Bonjour, so you will not see them in the Default view of the Add printer window. Once you have the IPv4 address for each imageRUNNER, you can add them by selecting the IP icon (instead of Default or Windows) and entering the IPv4 address. You then set the Protocol to HP Jetdirect-Socket and leave the Queue field blank. You can then change the Name from the IPv4 address to something more meaningful to you and you can enter a Location if so desired. Then the last step is to select the supporting Canon driver in the Use menu.
    If IT says you must use the Windows share then the ability to see a shared printer has nothing to do with an installed printer driver. So when you select to add the printer and select Windows, you should see the list of Workgroups and Domain names. Assuming you do and select the appropriate one the Windows print server belongs to, then you should get a prompt to authenticate to the server. Here you can enter your Windows domain account and this should result in you seeing the shared print queue. Does this happen?

  • Epson shared printers- can't control print quality

    Hi someone,
    We have an espon stylus photo 1280, and an epson stylus photo R200.
    Both are connected to one Intel iMac via USB.
    We have 2 other Macs - one iMac G5, and Mac mini G5 which are sharing these printers. All have the latest Tiger OS 10.4.6.
    They print fine, but the problem we're having is that the 2 computers which are using the printers via the network do not have access to Epson's special utilities when in the print dialogue screen - ie: they cannot change the print quality, paper stock, black vs colour etc. when just about to print.
    The only one that does have access to Epson's controls is the one which is connected via USB.
    We also can not see the printers from the other 2 macs in the Printer Browser when searching for them using appletalk, or epson appletalk etc....only in the Default Browser as "Shared Printers"
    Does this have something to do with it?
    How can we get the 2 Macs which are using the printers as "shared printers" access to the epson print options?
    thanks!
    Intel iMac, iMac g5, Mac mini   Mac OS X (10.4.6)  

    Are your printers "networked" as in using ethernet, or are they simply shared, using the OSX shared printers feature? I think it makes a difference.
    I had a similar problem. My printer, an Epson 1280 is connected to mu iMac G4 via USB, and is shared by my MacBook Pro. I was unable to access the Epson print utility features that allow setting quality, borderless prints, etc. I contacted Epson and they sent me the following fix. it took care of the problem. I can change the settings from either the primary iMac or from the shared printer on the Laptop.
    To correct the issue you are experiencing, we will perform a complete
    removal of the files and reinstall the driver.
    REMOVE FILES
    1. Double click on the MAC HARD DRIVE
    2. Double click on the LIBRARY folder
    3. Double click on the PRINTERS folder
    4. Drag the EPSON folder to the trash can
    NOTE If you receive an access denied error message, this indicates that
    you do not have root access. You will need to contact Apple for assistance
    on obtaining Root Access.
    1. Insert your 10.4 CD/DVD, double click on the CD/DVD icon on your
    desktop.
    2. Double click SYSTEM > INSTALLATION > PACKAGES > EPSON PRINTER
    DRIVERS.PKG
    Follow the prompts for the installation, restart your Mac when complete
    Please follow the steps below to install the resident driver for your
    printer in OS 10.4:
    1. Make sure that your printer is turned on and connected to your computer.
    2. Open your PRINTER SETUP UTILITY. This is found in HARD DRIVE,
    APPLICATIONS, UTILITIES directory
    3. If there are any entries for your printer click on them and hit the
    DELETE. Once they are all gone Click ADD, then MORE PRINTERS at the bottom
    of the printer browser.
    4. In the window that appears, select EPSON USB from the drop-down menu at
    the top, then highlight your printer when it appears under NAME , under
    PAGE SETUP select ALL, and then hit ADD.
    5. Quit out of the printer setup utility and try printing from any OS X
    application.
    To set up your printer for borderless printing in OS X please follow the
    steps below.
    After you have installed your printer driver for OS 10, you will need to do
    the following to add extra paper features such as borderless printing
    options:
    1. Go to Printer Setup Utility (found in HD > Applications > Utilities).
    Delete any existing references to the Epson printer from the list.
    2. Go to Add. Select Epson USB for a USB printer or Epson Firewire for a
    Firewire-connected printer.
    3. Highlight the printer name when it appears under Product. Under "Page
    setup" use the up-down arrows and select ALL.
    4. Click Add. The new printer options will now be added to the Printer
    list; you will see the printer name numerous times with different paper
    selections attached. (If you are unable to see the full description you
    will need to extend the name category.)
    5. Highlight the printer name/feature which you wish to use (For example,
    "Stylus Photo 2200 (Sheet feeder-Borderless)") and make it the default.
    Close Printer Setup Utility.
    6. Ensure Classic is not running. Open an OS X application and the file you
    wish to print.
    Setting up borderless prints in an OS X application (NOTE: not all
    applications will show these options)
    1. Click on FILE and PAGE SETUP. Ensure the settings below are adjusted:
    SETTINGS: PAGE ATTRIBUTES
    FORMAT FOR: EPSON STYLUS XXX XXX(BORDERLESS)
    PAPER SIZE: Whichever compatible paper size you wish to use
    (NOTE: borderless printing is not supported on custom paper sizes.)
    Click OK when done.
    2. Click on FILE and PRINT. Ensure the settings below are adjusted:
    PRINTER: Stylus XXX XXX(BORDERLESS)
    PRESETS: STANDARD
    Make any other adjustments needed (on COPIES and PAGES, PRINT SETTINGS,
    etc) and then click PRINT.
    Good Luck!

  • Filesharing worked, then it stopped working no system changes

    Hello all,
    I have a problem that boggles my mind. I mean, really boggles my mind. I have my iMac, and 2 external drives plugged into it, sharing media content with my 2 windows computers. Now, I should mention, internet works fine on all pc's all can ping each other, and all that good junk, they can see each other in my network places and finder, and all is good. Now, the problem. My iMac was SMB sharing my two External drives, and a local folder, no problems. I was able to use my windows PC which is connect to my TV, and view the files from my mac, no problems!
    Then, get this, NOTHING HAPPENED, and then it all just stopped working. My iMac couldn't see windows, windows couldn't see the mac. The only thing I can think of is I upgraded my ram in my mac, thats it. There were no system updates, no additional software installed, it just stopped working. I have since changed my workgroup on all computers to be the same, and now, my iMac, can see all computers, and all computers can see my iMac, but my windows computers cannot open the imac (nor the imac open windows), I just get a network path not found error, and thats it. The windows computers can all talk to each other. The problem is when I try to go cross platform.
    Some things to note that I have done:
    -File sharing is enabled on both the mac and the pc
    -SMB file sharing is enabled, and guest users are allowed to be connected
    -A user has been created to match what the pc has, no difference
    -The folders have been selected, windows file sharing is indicating it is turned on, and all users, includeing the group everyone has read and write access
    -NO SOFTWARE HAS BEEN INSTALLED ON THE MAC, and like I said, the only thing added to it was ram. All is exactly the way it was other than the ram when it was working 2 days ago.
    -All computers have been rebooted countless times.
    Please help, no one else seems to have this issue out there, I've looked since day one of the no opperation.

    I having a problem with the workgroup keeps setting back to default "workgroup" from windows workgroup name I have been using for some time on the Windows Boxes. I so frustrated I about to set everyone back to workgroup. Did you have that problem or did you use the default "workgroup"?

  • Internet sharing suddenly stopped working - please help!

    I have been sharing my internet for weeks from my computer but this morning it suddenly stopped working. I've tried changing the password, changing the channel number, and changing the Network name to a simple one, but it is all not working Apparently the authentication server is not responding? How can I fix that?

    I'm having the same problem. I had internet sharing set up on my iMac from Ethernet via AirPort, and received quite well on my MacBook and iPod Touch, and then one day, it just stopped working. I'm assuming that some update or other caused this problem, but I have no idea which (I mostly use the internet on my desktop machine, so it may have been several days before I noticed the problem). I've tried with-and-without a password, and also tried sharing from my MacBook to the iMac and iPod Touch, and I can't get any bandwidth (I can connect to the 802.11 network that I create, but I can't get any internet through it).

  • When using "Print Report" my default printer changes.

    Hello,
    I have the need to print two different kinds of reports to two different printers depending on which report it is.  I use the Office toolkit and wire the correct printer for the report using the "Print Report" tool.  However, each time I do this, it changes the default printer in Windows to the printer wired.  I don't want to change the default printer just send the report to the specified printer.  Is there a work around?
    LV 8.0 through 2013, Win 7
    CLA

    Hi The Q,
    a workaround could be to read first which the default printer is, then print your page with the printer you want and then reset the stored printer to default. The information which printer is the default printer can be read from the registry.
    Hope this helps.
    Mike

  • Shared Variables stop working on cRIO-9074

       I have a Dell E5540 laptop running W7 and LV 2013.  The project talks to a cRIO-9074.  I use a handful of shared variables to communicate some of the data between the two platforms.  I have gotten this all working fine.  Then twice, something has gone wrong.  The shared variables just stop communicating.  They are hosted on the laptop.  The host program sets them just fine.  The Distributed System Manager can monitor them and sees them change.  But the RT program never gets the new values.  The RT connection is fine.  I can probe into the running RT VI, and I see that the shared variables do not get the correct values.
        The firewall is off.  I've undeployed and redeployed everything over and over.  Cycled power, rebooted, etc.
        In both cases, I finally was able to fix the issue by re-installing the entire suite of NI software on the cRIO.  After I did that, the program started up and behaved fine.  I have no idea what triggered the failure in either case.  Also, I have a second laptop that I've used to verify that the problem is with the cRIO and not with the laptop.  When things are broken, it fails with both laptops.   As soon as I reinstall the software on the cRIO, both laptops work with it fine.
        Has anyone seen this before?  Any ideas how the cRIO might be failing?  It seems like some software component on the cRIO must be getting corrupted, since the software reinstall is the only thing that fixes this.  Perhaps the cRIO is bad?  The one other possible clue I have is that during the second fix, I even went so far as to reformat the cRIO disk using MAX.  After the format worked for a while, it popped up an error saying that the format had failed.  But I was able to reconnect and reinstall the software and get things running.  I just wonder if that error code is another symptom of a bad piece of hardware...
    Thanks,
        DaveT
    David Thomson Original Code Consulting
    www.originalcode.com
    National Instruments Alliance Program Member
    Certified LabVIEW Architect
    There are 10 kinds of people: those who understand binary, and those who don't.

    Hello Dave,
    You can try to pinpoint where the problem is with some tests. First, you could try running the real-time VI on your host instead and seeing if the problem with communication still occurs. Then if this seems to work fine, try running a LabVIEW shipping example for network shared variables on the host and target. One such example is Analog Input - Getting Started - Scan Mode.lvproj from the NI RIO driver.  If this succeeds, the problem is most likely with the LabVIEW application you have. However, if it fails there is a much higher chance that there is a problem with the cRIO.
    Have a good day,
    Siana A.
    Application Engineering
    National Instruments

  • Windows sharing (smb) stopped working

    Hello,
    At work we have a huge network of windows computers. I access most of them on a daily basis, and there's one I'm connected to all the time, both to the filesystem and the windows printer.
    All other computers work fine but this one in particular is giving me a headache. YEsterday, all of a sudden and with no configuration change on either my mac or the windows machine, samba stopped working.
    When I'm asked my username and password, no matter what I type, I get a "unauthorised access". It didn't use to matter what I typed in there .. as long as the username field wasn't empty, the windows machine would accept it. Now it doesn't.
    As I said, I can access other computers just fine.
    Any ideas how to fix this?

    This is so strange.
    I created a user account on the Windows machine and I could access it through my mac.
    10 minutes later I tried again and again the same error. Even though the user account and password are correct.

Maybe you are looking for

  • Report format issue in OBIEE 10g sent through iBot

    Hello Expert, I have scheduled an ibot report through ibot to my official mail id. We are using Lotus notes. I am sending report as a mail body so i am selecting HTML in delivery type. this is the report is not comming as it is , the column width is

  • Never made web site,Not subscribed to MobileMe, where can  publish for free

    I want to start off making a website, a basic one, as its my 1st about a hobby. I was going to use a free online web based one, but thought I have iMac and iLife 08, so why not try iWeb I know its tied into MobileMe, but is there a way to post the si

  • Trying to upgrade Apache on Solaris 10; errors with make

    Hi all, I have Apache 2.2.6 running on a Solaris 10 server and I want to upgrade it to Apache 2.2.25 using config.nice. I've been having lots of problems related to the compiler, but I finally got config.nice to run. Now when I run make (using GNU ma

  • What does Apple Care cover exactly?

    My iPhone 6 Plus has several nicks along the edges, and so does the screen. Would Apple Care (My first free year) cover this, with a set base price I'm assuming?

  • Extract only grant sentences

    Hi all, I've a full export from one 9i database. I've to import all in my new 11R2. I want do it in different steps if is possible. I'll create the same tablespaces on my new db. After it, I want create the different users and, apply all the grants b