Never received an order confirmation

I made an order on the website 2 days ago for the PS4 version of the Final Fantasy XIV: Heavensward bundle, and 2 days later I still have yet to receive an order confirmation even though the promised delivery date was evidently this Wednesday. I didn't take the order number down because I expected the confirmation email to appear a few seconds later with it. I checked out as a guest under the same e-mail I used to make this account and my best buy credit card shows a pending transaction, is there anyway someone can find out whats going on with my order?

Hi there The_Wumpus,
It's great to hear you've chosen to order Final Fantasy XIV Online for PlayStation 4 with us! It is discouraging to hear that you may not have received your order confirmation email as anticipated, causing you great concern. I apologize for any distress that this missing email may have caused. Using the email address you registered with the forum, I was able to locate your order without any issues and see it is due to arrive tomorrow, 7/15/15.
With that said, I would encourage you to ensure you've checked your spam and advertising folders. Furthermore, I noticed that you utilized a .edu email address on this order. While generally email addresses don't have trouble receiving emails from us, .edu email addresses may have additional filters in place that may prevent you from receiving such emails.
If you should like me to share your order information with you, please let me know and I would be happy to get you the information you desire.
Sincerely,

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I have an estimated ship date of 10/14/2014, for 2 iphone 6 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

I have an estimated ship date of 10/14/2014, for 2 iphone 6(not the plus) 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

I dont mean to rude. but I have seen the same response to others over the past month. I have been keeping up w/ check status from the link provided in my order confirmation. At this point your depts management should be demanding more detailed info on order status. They have you customer service folks answering these question blindly, wasting your time and mine and ultimately costing verizon money which they will pass along to me and the other millions of customers out there. If you cannot give me a more detailed answer please escalate this to someone who can. Thank you.

I signed up to get permission to post books for sale BUT never received an email confirmation. I cannot reuse my same Apple ID. What do I do?

I tried signing up to be able to post iBooks and went through the process up until I was supposed to be sent an email for confirmation. NEVER RECEIVED IT and run into a wall trying to continue.

If you want to sell books, did you open a separate account, complete the contracts and banking requirements and get an EIN number from the US tax office?
If you did not, you do not have a "paid" books account...... if you did and your EIN was obtaned less than 3 weeks ago... Apple may not yet have had access to the reords to confirm it.
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What was the "wall" into?

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I purchased rubies in paradise cove app. Some error occurred while purchasing on june 9 and never received them. I thought I wasn't charged for them since I didn't get them. I repurchased the same item on june 11 and received them. Can I be refunded for the 1st purchase on june 9 ?.

Hello Consumer777,
I sincerely appreciate the amount of detail you’ve provided in your post. It appears you’ve been dealing with this scenario for quite some time, and I thank you for bringing it to our attention on the forums.
I’ve reviewed your case history with Best Buy in regards to this issue, as well as the details of the Better Business Bureau (BBB) case that was opened. We provided our definitive response to the BBB and Best Buy’s decision on the matter has not changed.
Thank you for sharing your feedback on the forums.
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Order Confirmed - No Order Found

I am still waiting on an outcome to this, I have not received an email response. I do have a case number for this but I am unable to call during business hours today to follow up. I have a copy of my order confirmation from the website but the order number still shows invalid. I would like to know how to proceed so that I can receive the product I attempted to purchase at the sale price you advertised. Thank you.
Email below (code numbers and account numbers removed)
I placed an order tonight and did not get an email confirmation. I checked my rewards coupon and Student Discount and they have been redeemed but there does not seem to be an order. I did get a confirmation and an order number at time of order but no emails and it does not show up in my order history.
I wanted to make sure this goes through since the sale price was a great deal. I used my rewards certificate and my student promo code but I was unable to re-do the order because it said codes have been used already.

Hello ehz1,
Placing an order online should be a quick and easy process, so it's surprising to read that you never received an order confirmation page. I'd be confused too if I found myself in a similar situation, especially if an immediate resolution didn't appear to be available.
I've had the chance to review your account and was able to confirm that our post-purchase support team was not able to locate records of your initial order. It's also my understanding they've offered to assist you in placing another order at the same pricing, so I'd encourage you follow up with the sales reps at 1-888-BEST-BUY (1-888-237-8289) if you haven't already done so. As you may have been informed yesterday, the My Best Buy reward certificates you initially attempted to use should also post back to your account in the next 2-3 business days.
Thank you for your patience and understanding!
Aaron|Social Media Specialist | Best Buy® Corporate
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IPhone 6 Plus Order Confirmation Email and Ship Date???

Verizon Wireless Customer Support ,
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Gena

I can only imagine how anxious you are about your pre-order.
I would love to check on it for you since you never received the confirmation email,glmoore08.
Once we get the order confirmation number, you can check the order status here http://bit.ly/RjmCUB.
Please look out for a direct message from me.
TamaraH_VZW
Follow us on Twitter @VZWSupport

No order confirmation email / no items in order staus,

I placed an order this morning have not received confirmation email yet. I cannot see any items in the order status, either. Could you check if the order has processed? Thank you.

Hi there hyongju,
Welcome to the forum and thank you for shopping with us! When placing any order, receiving an order confirmation is crucial in your reassurance that your order has been received and is being processed. I'm truly sorry you may not have yet received an order confirmation for a recent order, and if this has caused you any concern.
Due to some maintenance on BestBuy.com last night, some order confirmation emails were delayed. We do fully expect these confirmation emails to push through our systems this afternoon. With that said, I was unable to locate your order in our systems, so I would like to look further into this. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
Sincerely,

No Order Confirmation E-mail

Hi, I have not received an order confirmation e-mail for the hard drive I recently purchased. Also, it does not show anything under "Order Status" or "Purchase History." I would greatly appreciate an explanation or assurance that my order went through correctly. Thanks.

Hello bootyful-
We appreciate that you chose to order something from BestBuy.com and I’m sorry to hear that you have not received your email confirmation yet.
Due to maintenance on BestBuy.com last evening, email confirmations were delayed, but should be going out later today, so please watch your inbox for that confirmation. I do see your order and that it appears to be proceeding normally.
Thanks for your business!

No order confirmation email

I just order from best buy and it shows up in my recent orders but I have not yet received a confirmation email, I have checked spam folder and it's not there either. I placed a previous order today which I got the confirmation email for instantly. Is my order successfully placed?

Hello cbatra507,
I can understand your concern if you placed an order, but didn’t receive an order confirmation email. To clarify, some of our emails became slightly delayed, including the order confirmation emails. I apologize for any worry this may have caused you!
If you haven’t recently checked, please feel welcome to check your email inbox as well as spam folders for an order confirmation email. If you haven’t received one, you may also check your Order History after logging into BestBuy.com to ensure your order was placed successfully.
If you should need further assistance, please let me know!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Haven't received my order status email. Whats going on? Last email said you were having issues with your order system.

I received the order confirmation email, but no follow up.

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I never received an Adobe Acrobat Pro serial number

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Did you buy a subscription? If so, there is no serial number. Just make sure you are signed in to Acrobat with the same Adobe ID as you used to buy the subscription.

I pre-ordered iphone6. Have receipt in documents on account but have never received an email or confirmation. Can somone check what is going on?

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I pre-ordered the iphone6.
I can see the receipt in my documents folder under my account.
Yet - that is the only proof/information I have.
I never received an email.
I have no idea my status or even if Verizon is aware of the order.
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Hello there, AlohaSurf! I regret that you haven't gotten an email confirmation of your order. I can see that you're able to review your purchase receipt. Has your bank account been billed for anything yet? Also, have you checked your account contact info to ensure that we have an up-to-date email address for you?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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CrownPrincess,
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TanishaS1_VZW
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Never received an order confirmation

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